Revolution to Evolution of Site Strategic Technologies

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Nov 23, 2013 (3 years and 11 months ago)

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Revolution to Evolution of Site

Strategic Technologies

Manager, Enterprise Cyber Security Operations

Savannah River Nuclear Solutions, LLC

April 2012

John Poe

2012 STIP Meeting

Revolution to Evolution of Site Strategic Technologies


Revolution to Evolution in:


Communications


Applications


Collaboration


Service


Critical Success Factors





Agenda

Communications


More “W”


Wireless (area and within building)


Wi
-
Max (more area coverage)


Improved Site
-
wide Cellular Coverage
(Verizon)


More Speed


10gig Ethernet Switch

Applications


Fewer “Homegrown” Systems and more COTS


BPMP


Oracle/PeopleSoft


BrassRing, Taleo


Improve Productivity


Single Sign
-
on


HSPD
-
12 implementation


Sunset Unproductive Applications


Analyze, Incorporate, Disintegrate


Reduce Paper


Online procedures


Electronic Records


Drawings

Collaboration


Less Travel time


Video Conferencing


Audio Conferencing


via Global Crossing


Lotus Notes
Sametime



Unfettered Internet Access


Citrix Open Internet


Green Network Drops



Knowledge Sharing


Lambda Rail

(Lab Collaboration)


Beginnings of “Cloud” Considerations

Services


Service Catalog with Preferred Vendor


All IT requests in one place


Services include Hardware, Software, Peripherals, etc.


SHI eCatalog integration with existing PeopleSoft
Supply Chain Management



Customer Focus


Understanding the Customers’ Needs and
Proving

IT
Value


Integrate Solutions by Thinking Globally




SRNS General User Progression

Technology

FY09

FY10

FY11

FY12

Collaboration

Email (Notes 6)

+IM, +Presence

+Notes 8.5.1

+Virtual Meetings

+Videoconferencing

+Alfresco Share Areas

+Team web sites

Communication

Desk Phone

+VOIP

+Compete contract

+New M&O contract

+Improved operations

Teleconferencing

Limited site system

+Additional ports

+Commercial services

+Expanded use

Desktop

Windows XP, Office XP,
Acrobat 6, FMP 6

+Acrobat 9,

+FileMaker Pro 10

+Windows 7,

+Office 2010

+Enterprise Content
Management

Intranet

ShRINE

+InSite

+Web Content
Mgmt

+Publishing
templates/standards

+Web Apps More
Pervasive

Internet

Requires explicit ID

+Limited personal use

+URL categories

+Open internet

+Webinars

+Training

Portals

None

+CEO, VP Portals

+Personal/Project/Team

+Executive Analytics

Applications

IBARS, PCS, TAC, ICTS,
CAP, BI*Query


all
obsolete

+Award BPMP

+
Taleo
, Brass Ring,
COBRA

+BPMP General Ledger

+BPMP Supply Chain

Security

Many passwords

Average 5 logins

+Enterprise Single Sign
-
On

+Enterprise Single Sign
-
On

+Average 2 logins

+HSPD
-
12 PIV Card
Readers for Computer
Access

8

SRNS Field Worker Progression

Technology

FY09

FY10

FY11

FY12

Communication

Pagers + UHF Radios + Cell
Phones/BB + VHF Radios

Pagers + UHF Radios + Cell
Phones/BB + VHF Radios

Pagers + UHF Radios +
Cell Phones/BB + VHF
Radios

Unified Communications:

+Minimize devices

+Applications

+Push
-
to
-
talk

Cell Phones

Poor Coverage

+In
-
building signal

+Improved
coverage/higher data
speeds

Blackberries

Cumbersome

Network Password

+Simplified password,
+Longer time outs

+Instant messaging

+GPS tracking

Remote Access

+Laptop encryption VPN

(gov’t PC)

+Citrix Remote Access
(Home PC)

+Telecommuting
evaluation

+Telecommuting (reduce
office space)


Wireless

None

+Wi
-
max to R Area

+
Wi
-
fi

in N Warehouses

+
Wi
-
fi

-

expand
sites/buildings

+Mobile Wireless Towers

+Cell phone wireless across
the site for data

Procedures & Forms

Multiple, disparate systems

+Single Procedure System

+Form Automation &
Standardization


+Automated Procedures &
Forms in the Field


Mobile Computing
(Laptop/Tablet/PDA)

Limited, sync up required

+GPS, On
-
site Wireless

+Air Cards, GPS, bar
codes

+RFID

Data Collection

Manual
walkdowns

& data
entry

+Duplicate data entry

Mobile computing

Some automated field data
entry

Automated data entry

Integrating
mobile/wireless

Wireless instrumentation

Real
-
time mobile computing



SRNS Researcher Environment Progression

Technology

FY09

FY10

FY11

FY12

Collaboration

Limited infrastructure to
enable external
collaboration

+Introduction of Instant
Messaging

+Host & attend web
audio/video conferences
with external entities

+Internal
Sametime

meetings

+Collaborative work
environments
configured/ dismantled
as needed (virtual cloud)
for research

Network

No “open” network

Significant speed and
access limitations

+Limited Internet
personal use

+Open internet access
from SRNL desktops

+Pilot iPhones,
IPads
, or
Android
-
based
applications

+Wireless
instrumentation

+Telecommuting

+GPU Computing

High Performance
Computing (HPC)

HPC Infrastructure needs
upgrade/dedicated
facility

+Ability to utilize HPC at
other locations

Social Networking

Prohibited

+Discussions begin; pilot
limited usage

+Research
-
related
“Portals” and “Wikis”

+Pervasive social
networking with the DOE
& university research
communities

External Internet
Connectivity

Filtered, limited, lower
speed

+Improved internet
access

+Lambda Rail proposal

+High speed Lambda Rail
& Internet 2 connectivity
funding request

+Order of magnitude
speed improvement

+High speed Lambda Rail
& Internet 2 connectivity
to other DOE sites, Labs
& Universities

+Redundant connectivity

“Home
-
grown” PIN authentication for
every app

Active Directory authentication


for many apps

Single sign
-
on

From 28 Passwords to 2

From Many Passwords to Few

iDevices: From Basic Phone to iPhone/iPad

Basic e
-
mail and phone
services provided on cell
phones and BlackBerry
devices

Powerful handheld device with:

camera enabled; GPS; relaxed
password rules; open Internet access;
modified device locking; text messaging;
Bluetooth; BlackBerry maps; on
-
site
peripheral availability

iDevices coming into the mainstream

From Wired To Wireless

Compute power limited to
wired solutions

Wi
-
Max prepositioned for future mission

Secure Wifi in place

Wi
-
Max technology in selected areas

Benefits


Improved availability

and responsiveness


Reduced Travel Time


Reduced Fleet Usage


Improved worker productivity

Ad hoc

legacy communication
methods: phone, e
-
mail, in
-
person


Sametime meetings with true collaboration

Sametime instant messaging

and presence awareness

From Isolation to Collaboration

From Isolation to Collaboration

Little to no in
-
building
cellular coverage

Increased in
-
building
cellular coverage

Increased sitewide
cellular coverage






From No Coverage to Coverage

Five Key Focus Areas for IT

1.
Run

and support IT assets safely, securely,
reliably and efficiently


2.
Improve

reliability, the transparency of IT
costs, and our overall project planning,
prioritization and execution capabilities


3.
Deliver

the critical few IT Investment Strategy
initiatives with excellence


4.
Sustain

the value of these investments
through effective support and an improved
ability to extract the intended value


5.
Shape

the IT vision and strategy aligned with
business, and set priorities for Information
Technology at SRS

Critical Success Factors of Evolution

Senior Executive

Ownership & Involvement


CIO Stewardship


Key Stakeholder Involvement


Secure Behavioral Change

Management resources

Focus the Effort on

Business Capability Gaps

vs. IT Projects




Aligned

Business & IT
Strategies