IBM Collaboration Solutions

jazzydoeSoftware and s/w Development

Oct 30, 2013 (4 years and 11 days ago)

107 views

IBM Collaboration
Solutions

2

Agenda


Who We Are


Why Royal Cyber


Royal Cyber ICS Expertise


Services Capabilities


Case Studies


Questions and Answers

3

Key Take Aways

Royal Cyber ICS Services and
Solutions Offering


How
Royal Cyber can help your
client in ICS Solution
Implementation


Why to choose RC


Vision & Mission



Shaping lives of our customers with state
-
of
-
the
-
art technology
solutions, leadership, vision, innovation and partnerships”



Who we are?

Established:

Based in Illinois (USA), serving multiple industries including many Fortune
500
companies since 1997 by experienced IT professionals.



To
offer cutting edge IT services
globally



help
organizations both in Public and Private sector
to improve and modernize their services



supplementing organization’s skill set with team augmentation



On
-
site resource deployment



Improved Return
-
on
-
Investment (ROI) by taking projects offshore


Achievements:


To date, Royal Cyber Inc. has grown into a
reputable IT firm not only in USA but also in
European, Middle Eastern and South Asian
Markets.

Brand Coverage

www.royalcyber.com

IBM Collaboration Solution : Portal , Portlet
Factory, Lotus connections , sametime , BPM…


Enterprise Modernization:
IBM Rational HATS, EGL, RME

WebSphere:
Application
Server, Process Server, WebSphere XD, Edge
Server

Rational Tool:
RTC, RRC,
RFT, RPT, RQM
...

Middleware:
WebSphere MQ, Message Broker, ESB, DataPower,
ILog

Tivoli:
Automation , Security , Storage Management

Business Intelligence:
DB2, COGNOS,
SPSS

Enterprise Content Management:
FileNet

, ICA

Modernization

Rational Tools

BI

Middleware

ICS

e
-
Commerce

Tivo
li

Royal Cyber Inc.

Partners

www.royalcyber.com


IBM

Premier Business Partner


IBM

Authorized Trainer

Because we are tech savvy! Royal Cyber helps businesses worldwide optimize their business infrastructure by providing
innovative customized solutions for their business specific needs with best
-
in
-
class services and consultancy that meets
their


future.



Industry Leader:

We are the industry leader in software consultancy and trainings
-

committed to our client’s success



Dependable Partners:

Royal Cyber is IBM premier business partner, authorized trainer and the Certified Microsoft Gold Partner



Tailor
-
Made Solutions:

Offers wide range of customized solutions tailored to our client requirements



Best Prices:

Our strategic offshore centers have enabled us to reduce costs and offer highly competitive rates to our valued clients



Loyal Clientele:

Serving all kinds of businesses including Fortune 500 companies



Safe and Secure:

Get the best reliability, safety and security from global software consultancy leader



Great Support:

Available round the clock to handle our client queries

Why Royal Cyber?

Have a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media.
Royal Cyber is proud to serve them and is dedicated to their success.

Our ICS Clientele

Have a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media.
Royal Cyber is proud to serve them and is dedicated to their success.

Our Loyal Clientele

IBM Websphere
Portal

Web
Experience

Portlet
Factory

Intranet
Experience
Suite

Customer
Experience
Suite

Mobile
Portal

IBM Lotus

Quickr

Sametime

Connections

Notes

Domino

IBM ECM
Integrations


Filenet

Content
Analytics

Datacap

WCM

IBM Security
Integrations

TIM

TAM

Websphere
Dashboard
Framework

Royal Cyber
ICS Coverage

11

role
-
based

composite applications

in context

IBM WebSphere Portal & WebSphere Portlet Factory


Respond Quickly To New Business Opportunities

Web Application Integrator

Easily embed existing
Web applications in
WebSphere portal for
greater value

Adopts themes and skin
of portal, no header or
navigation duplication

Integration of web
applications occurs by
injecting Portal
navigation into external
web applications
themselves.

No
portlet

development
required

IBM
WebSphere

Portlet

Factory
V6.1


New visual
editing
capability and
enhancements
speed
portlet

construction

Preview how
portlets

will be
rendered on a
portal page

Better
Debugging
Support

RC Expertise in
Web Experience V8.0

* WebSphere Portlet Factory entitles IBM ILOG
JViews

for development use only,
JViews

license purchase required for production deployment

IBM Web Experience Factory V8.0, included
with WebSphere Portal V8.0 and available
separately, provides an exceptional
development environment that helps you:




• Optimize mobile experiences,
reducing reliance on bandwidth and
improving responsiveness of mobile
applications with new client side
architecture


• Improve user experience on
smartphones and tablets with new Dojo
Mobile tooling for building engaging mobile
experiences


• Improve developer productivity
with new builders and development
environment enhancements

`

Integrating Portal application with IBM Web Content Management


We have extensive development experience on

IBM Web
Content Management


Some of the

WCM

Services we have provided in the past are:



Planning, designing and implementing WCM environment.


Creating and managing contents in WCM.


Rendering documents in WCM.


Integrating WCM to DB2 Content Manager.


Rendering contents through WCM API.


Installation / configuration of LWWCM for


Domino /
WebSphere

(WAS / WPS)


Websphere Portal Server


Content Portlet


Viewer installation and configuration


LDAP integration with WPS


LDAP integration with LWWCM


Customization of LWWCM Graphical User Interface (GUI)


Workflows and Workflow Stages


Replication of databases


Syndication of LWWCM instances


Profiling and re
-
profiling your content efficiently


Migration

to Latest Portal Version



Royal Cyber helping IBM
existing clients to migrate from
older portal versions to latest
releases like
v8.0




Convincing clients
to migrate
to latest version , showing them
business & technical benefits of
migrations through live demo and
POC




Smooth Migration
with
complete ownership from Royal
Cyber experienced consultants

Social Business :
Integrating Websphere portal with
lotus Connection for blogs, chat , communities etc

Social Business is achieved through the successful integration of
Collaboration, Content, and Communications

Accessing Portal from
Handheld Devices



Excellent services capabilities to ensure
portal integration for handheld devices


Device & Platform specific expertise :
Nokia ,
Ipad

, Blackberry , Android


Supported by enterprise governance and
security capabilities ( Endpoint Manager )

IBM
Lotus Notes Traveler
--

push email, calendar,
contacts

Real
-
time collaboration


IBM
Sametime

presence, IM
chat and telephony

Online meetings for IBM
Sametime

for Social Business

IBM
Connections
social software for access to your
professional network

IBM Lotus
Symphony
Viewers for viewing business
documents

Websphere Dashboard Framework
Integration



Collaboration of Royal Cyber
ICS and BI team




Complete Front end and
Back end expertise



In
-
house Expertise of Cognos
, DB2 , SQL .


Due to
our cross brand
capabilities we provide end
to end complete solution
including IBM Security



Integration with Tivoli
Identity & Access Manager (
TIM , TAM )



Single Sign
-
on ( SSO ) &
Global Sign
-
on ( GSO )
WebSEAL



For Mobile Devices
: Tivoli
End Point Manager ( TEM )

Secured

Social Business

Royal Cyber Services

Installation, Configuration,
Administration & Clustering

Custom Development
Integrations & Migrations

Performance Monitoring &
Troubleshooting

Routine Supports,
Deployments & Automation
Scripts

Training / Mentoring

20

Royal Cyber Delivery Expertise


Rich set of User Interface Capabilities


User Contribution

to portal sites through
IBM
Content Accelerator

(Web Content Management
and local document manager)


Situational Development

through Composite
Application Templates and through Lotus Designer /
Portlet Factory / Forms Designer


User Control

of their pages through drag & drop
portlet pallete and Google Gadget catalog


AJAX support

for core features
-

context menus,
search menu, admin portlets, drag and drop portlet
palette


AJAX portlet

creation with WebSphere Portlet
Factory


And much more
including

Partial page refresh,
tooling capability to dynamically generate REST
services, client
-
side event model, etc.

Rich, desktop
-
like application interfaces

improve performance and increase end user
productivity and satisfaction

Features


Presentation


Customization


Application Integration


JSR 168 (Java) Portlet API


Pre
-
built portlets


WSRP support


Portlet Palette


Drag & Drop Portlets


Administration


Single Sign On (SSO)


Search


Personalization


Composite Templates


Cluster Support


Components


WebSphere Application Server


Database


LDAP Directory Server


Tivoli Directory Server


WebSphere Portlet Factory


21

role
-
based

composite applications

in context

Royal Cyber Services

Reduce deployment costs, complexity and maintenance

Faster, more flexible staging
-
to
-
production operations

Site Management

-

Enhancements


Elimination of custom scripting/coding


Reduced effort to move portal pages, content and their related artifacts


Support for multiple daily updates


Version
-
able and Archive
-
able, Workflow pluggable


Return to a previous version very quickly


Validate that a publish occurred correctly

Staging

Development

Production

Integration


Optionally use multiple JVMs for running your Portal


Isolate “
untrusted
” Portlets from Portal


Execute “mission
-
critical” Portlets in their own JVM


Enhanced scalability for “heavy” Portlets

New Support for Distributed Servers, JVMs

Offload
portlets

to better manage Portal
performance

22

Deliver a Rich Customer and Employee Portal Experience

Technologies Commonly Employed


IBM WebSphere Portal Server


Complete framework & tools to deliver a
personalized

Web
interface to each user



IBM Collaboration Accelerator


Making communications and collaboration easier



IBM Business Process Accelerator


Speed the implementation of business processes by
delivering
eForms

in composite applications



IBM Mobile Portal Accelerator


Deliver a rich web experience on multiple devices with
device
-
independent authoring



IBM Dashboard Accelerator



End to end dashboard and performance management



IBM Content Accelerator


Web content management from within
Websphere

Portal


IBM
Mashup

Center

Trainings

www.royalcyber.com

We are IBM Authorized Trainer and offer following courses


Developing Web Sites Using IBM Workplace Web Content Management


IBM WebSphere Portal System Administration


IBM WebSphere Portlet Factory Developer Fundamentals


IBM WebSphere Portlet Factory Advanced Developer Topics


IBM WebSphere Portal Application Development 1 & 2

For more trainings, visit our website:

http://www.websphereportalguru.com/training.asp


24

Service Request

Monitoring Tool

Call*, Email, Chat

Alert to Support Team

Type of
Reques

Record in Bug Tracking System

Normal

Critical


Call number 9
-

5pm:
630 355 6292


Call number after 5pm:
630
-
785
-
2489


Office hours:
15 minutes service time


After office hours:
60 minutes service time

Royal Cyber 24
*
7 Support

Royal Cyber Service Agreement

Portal
Designer

Portal Developer

QA

DB Team

WebSphere Team


HTML


Photoshop


JavaScript


HATS


Java


JavaScript


Test Cases


Mantis


SharePoint


Rational Functional Tester


Any development
Issues


Performance Issues


SDLC Process


Project Plan


Weekly Status
report


Any DB
related Issues

Project Manager

Portal Support Work Flow

Royal Cyber

Sales &
Marketing
Collaboration
with
IBM

Royal Cyber Pre
-
Sales Help for IBM



Complimentary Online POC , PoT



Free 40 Hours Services Consultation to Prospective Clients



Pre
-
Sales Product Demo



RFI / RFP Answering , Proposal Writing



Cost / Effort Estimation



Sizing & Licensing









Royal Cyber Marketing Offerings



Complimentary Webinars



Road shows



Co
-
Marketing Campaigns



Mail Shot campaign



Tele
-
Sales campaign



Free Health Check



Services Promotional Plans/Flyers








Success Stories

www.royalcyber.com




I

Success Stories

Company profile: ARAMARK is a leader in professional services,
providing award
-
winning food services, facilities management,
uniform and career apparel to health care institutions,
universities, school districts, stadiums, arenas and businesses
around the world. It has been ranked # 1 in the 2011 Fortune
Magazine as the “World’s Most Admired Companies”. Aramark
keenly addresses issues that matters to its clients, customers,
employees and local communities.

.




Company Profile

Business Benefits



Reduced time to manage multiple applications.


Radically decreased Aramark IT related expenditure.


Minimized update of information across different
application/depts.


Access to all applications websites based on profile.


Employees have real time access to information.


Access and search documents via IBM Quickr.


Collaborate, sent alerts and share ideas with other
employees using IBM Sametime.


Quick and easy content personalization with workflow
managed content lifecycle.


Manage Single Sign On (SSO) between applications
with high security.


Keep track of diet recipes, menus and medicinal side
effects.


Search available products, vendors and prices.


Self registration of facilities and seminars.


Login tracking, credential retrieval, user profile.

Solution…




Checkout

process

for

current

order,

shipping

billing

method,

order

summary,

order

confirmation

and

PayPal

express

checkout
.




Search

combination

using

price

faceted,

rst

solar

search

and

price

range
.



Site

structure

allows

multiple

brands

and

multiple

stores
.




Customers

can

see

their

Order

history

details
.




User

can

see

the

price

of

product

even

he

does

not

login

into

the

store
.



Store Locator helps customers locate nearest store and
reserve products in the store.



Precision Targeted Marketing features and custom
promotions help business users to retain customers.








Success Stories

Dawn News Group is a leading and oldest media company in
Pakistan providing News Channel, magazines and radio shows
with offices located all over Pakistan and other countries.

, employees and local communities.

.




Company Profile

Business Benefits


The website performance was enhanced
drastically.

Breaking news could be updated instantly by
using IBM WCM

New news feature could be incorporated easily.

Newspaper viewership increased tremendously.

Additional revenue streams were created.

More revenue generated through
advertisements

Overall IT spending was reduced

Solution…




Checkout

process

for

current

order,

shipping

billing

method,

order

summary,

order

confirmation

and

PayPal

express

checkout
.




Search

combination

using

price

faceted,

rst

solar

search

and

price

range
.



Site

structure

allows

multiple

brands

and

multiple

stores
.




Customers

can

see

their

Order

history

details
.




User

can

see

the

price

of

product

even

he

does

not

login

into

the

store
.



Store Locator helps customers locate nearest store and
reserve products in the store.



Precision Targeted Marketing features and custom
promotions help business users to retain customers.






Success Stories

The Trustmark Companies serve employer groups, brokers and
individuals through a variety of health insurance, benefits
administration and health management organizations.





Company Profile

Business Benefits


Employees able to access correct policy details
based on their profile.

Submit request for policy documents to be
mailed.

Easily find the product/policy based on local
state laws.

Keep track of requests for policy documents.

Ability to narrow down the available policies.

Search all the ordered placed documents based
on criteria.

Solution…




Checkout

process

for

current

order,

shipping

billing

method,

order

summary,

order

confirmation

and

PayPal

express

checkout
.




Search

combination

using

price

faceted,

rst

solar

search

and

price

range
.



Site

structure

allows

multiple

brands

and

multiple

stores
.




Customers

can

see

their

Order

history

details
.




User

can

see

the

price

of

product

even

he

does

not

login

into

the

store
.



Store Locator helps customers locate nearest store and
reserve products in the store.



Precision Targeted Marketing features and custom
promotions help business users to retain customers.








www.royalcyber.com