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Dec 10, 2013 (3 years and 4 months ago)

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Summer School

“Open Innovation & User eXperience Design & Assessment”



Day 3, 12th Sep. 2012

Session:

“User eXperience based Design: Roadmap



Title:



Healtcare Case in Bulgaria


Presenter:

Roumen Nikolov, Virtech Ltd., Bulgaria

Roumen Nikolov

2

V
irtual Technologies Ltd.

Projects


:




FP7:

ELLIOT
“Experiential Living Labs for the Internet Of Things”



FP7: TARGET “
Transformative, Adaptive, Responsive and
E
n
g
aging Environmen
t




FP6:

ECOSPACE “
Integrated project on eProfessional Collaboration Space




FP6: COMIST

AMI@Work Communities Stimulating the Participation of NMS and
ACC Organisations in eWork and eBusiness




FP5: FLEXWORK

Demonstrating and promoting the adoption of new ways of
flexible working among outlying regions and SMEs




FP5:

PROTELEUSES “
Best practice pilot for the promotion and implementation of
teleworking tools at European SMEs of the services sector




FP5:

E
-
LIVING “
Life in a Digital Europe




FP5:

E
-
MUNIS “
Electronic municipal information Services


best practice transfer
and improvement project




FP5:

EASYTRADE “
Global foreign trade platform for SME




VirtSOI Living Lab

Virtual Services and Open Inovation Living Lab







Leonardo da Vinci projects INTELS, YENTELS, ENERGY
-
WISE, BIOeNET and
BRIC
-
ITT


mostly based on development of serious games

September 12
th
, 2012

VirtSOI Regional LL+ 3 domain
oriented LLs

3

Roumen Nikolov

Septembe 12
th
, 2012

GSM

Network


Internet

Medical Supervisors

TEMEO

Medical Expert

TEMEO

TEMEO

TEMEO

www.temeo.org

Servers


Service IIS

raw data
collection


raw

DB

medical

oriented

business

intelligence

DB

patient

Web site

for Doctors

and MCE


Multilingual

support

belt


ECG device

Web

Application

ELLIOT

Virtual Technologies Ltd.

The

Telemedical

Centre

is

responsible

for

ongoing

analysis

of

the

collected

data
.

When

needed,

some

generated

messages

are

directed

to

the

doctor
.




TEMEO



Telemedical Centre

www.temeo.org

TEMEO Technologies


Certificate ISO 13485

of



TUV NORD

Germany


IPR protected


Trade mark


Certificates for data security


www.temeo.org

Basic technology


Wireless sensors.


Mobile communications with wireless sensors
and smart phones based on public mobile
networks or satellites.


Back office cluster technology ensuring
99.999% availability for live critical systems.


User interaction tools (Web 2.0)


Database clustering.


Medical oriented business intelligence
.

9

Virtual Technologies Ltd.

Initial diagnostics services:


Supraventricular extrasystoles


Ventricular extrasystoles


Supraventricular extrasystoles in bigeminiya


Ventricular extrasystoles in bigeminiya


Absolute arrhythmia (atrial fibrillation)


Missed heartbeats


Bradycardia


Tachycardia


Atrial fibrillation


etc


Virtual Technologies Ltd.

-

Observation and advice services are given to
medical staff.

-
These services are implemented and piloted by
using Smartphones.

-
Services are 7x24 available.

-

Most important features exposed are:


Alerts to Doctors when a critical state of a patient has
been recognized;


Access to patient related data in real time mode;


Live communication to patient when necessary.


Alerts to Ambulance in critical cases when patient’s
health in endangered


Virtual Technologies Ltd.


The
Patients’ access and communication
via Smartphone will comprise following
main functionality:


Self observation at patient understandable
level;


Receiving pieces of advice from the system or
medical staff when necessary;


Live contact with observing Doctor.


Sending call for help in critical situations.


Virtual Technologies Ltd.


Expert system
services:


Immediate advice to Doctors in concrete situations;


Training services.


Business intelligence
will be applied when a large
amount of data will be gathered. It will be used for finding
correlation between raw data, diagnostics and future
development of patients’ state. Main goal it to establish
trusted predictions of heart related diseases on the base
patient measurements (by sensors) and knowledge
gathered.


Communication to ELLIOT Experimental platform via
HYDRA middleware


Cloud services
. After the pilot implementation the
proposed medical system will be extended and migrated
to a cloud


Virtual Technologies Ltd.

ECG diagram

Virtual Technologies Ltd.


Filters for ECG processing


Hi frequency filter High Pass


Low frequency filter Low pass


Recognition of W
-
QRS complexities


Pulls (HR) indicators


HR Average


HR Max


HR Min

Virtual Technologies Ltd.


Pulse


Virtual Technologies Ltd.


Plots with following color codes show following
diagnostics


Green
-

normal


Red



Supraventricular extrasystoles


Violet


Ventricular extrasystoles


Orange


red



Supraventricular extrasystoles
in bigeminiya


Pale Violet



Ventricular extrasystoles in
bigeminiya


Black



Missed heartbeats


Yellow



Absolute arrhythmia (atrial fibrillation)

Virtual Technologies Ltd.

Recent developments


Building patients’ Android Smartphone
application


Building doctors' Android tablet application


Initial application of Business intelligence


Initial application of Expert system.


Living Lab based on KSB model


Pilot new services development (users
involvement)


Virtual Technologies Ltd.


The list of the chosen KSBs and KPIs

VIRT Pilot (Temeo) KSB indicators description




Ref

Properties

Input

Involved Indicators

Value

Kn
owl
ed
ge

K2.2

Doctors, DCE (data
centre
expert),Patients

Sensing affordances

(
evaluation of adequate
reactions in risk situations
)

Questionnaire,
Observations

Log data

1.
measured time between
the risk data appearance
and informing the doctor.

2.
measured time between
the time of informing the
doctor to his/her
intervention.

K3.2 Doctors

Mental mapping

(
enhancing doctors


knowlege
)

Interview

Questionnaire

Log data

Evaluation of the
capability of the system
to support the doctors

K4.1

Human computer interaction

Log data

Duration of usage of the
system by the doctors

K6.1

Team cognitive process

Log data

Questionnaire

Interview

Doctors


collaboration (
blogs, workspaces )

K6.2

Cognitive coordination

Log data

Questionnaire

Interview

Amount/level of
collaboration











So
c
i
a
l

S2.1

Doctors, Patient

Communication

Questionnaire

Interview

Log data

Level of communication:

D↔ P

D↔ DCE

S2.2

Collaboration

Questionnaire

Interview

Log data

Level of collaboration

D↔ P

D↔ DCE

D↔ D

S5.1

Patients

Accountability

Questionnaire

Interview

Log data

Level of patient trust in
the service


S6.4

Patients

Emotional bias

Questionnaire

Interview

Distortion level patients
when receiving alert

S11.1

Doctors

Caring

Observation

Log data

Number of calls to patients
in risk





















Bus
ines
s &
Soc
ietal

B1.1

Doctors Patients

New functionalities (IoT)

Product services

Questionnaire

Interview

1.Number of the available
functionalities

2.Evaluation of users
expectation and needs

B1.2

Doctors

Patients

DCE

Performance level (IoT)

Observation of technical
performance;

Log data
;

Questionnaire

Interview

1.Number of patients served;

2.Number of doctors using the
system;

3.time of reaction

B1.4

Doctors Patients

Connectivity (IoT)

Log data

1.Number of patients served;

2.Number of doctors using the
system;

B2.1

Doctors Patients

Reliability

Log data

Number of failures (DCE,
devices, system)

B2.3

Doctors Patients

Efficiency (perceived)

Questionnaire

Interview

Level of efficiency in doctor
decision making

B3.1 Patients

Ergonomic quality

Questionnaire

Interview

Patient comfortability

B3.2

Doctors

Patients

Ease of use

Questionnaire

Interview

Focus group

Log data

Level of easiness

B3.3

Doctors

Learnability

Questionnaire

Interview

Focus group

Log data

Doctors


using the system

B4.1

Doctors

Patients

Usefulness

Questionnaire

Interview

Focus group

Log data

Utility level of different features
of the services

B4.4

Doctors

Patients

Affordability

Questionnaire

Interview

Focus group

Log data

Service price

B5.2

Doctors Patients

Accessibility

Log data

Number of users (Doctors/
Patients)

B5.3

Doctors

Patients

Availability

Technical data

Type of devices where the
service is available

B6.1

Doctors

Patients

User ideas

Questionnaire

Interview

Focus group

Number of generated new
ideas by the users

B7.1

Doctors Patients

Data protection

Questionnaire

Interview

Technical data

Level of data protection

B8.1

Doctors Patients

Confidentiality constraints

Questionnaire

Interview

Technical data

Measures taken for data
confidentiality

Thank you for your attention