Dr. Peter Parnes
Associate Professor
Media Technology
Luleå University of Technology
CWE’06
-
Brussels 2006
-
05
-
11
Bringing People Together
Dr. Peter Parnes
•
Associate Professor
Media Technology
Luleå University of Technology
•
Founder and Chief Scientist
Marratech AB
•
Interests:
•
CWE/CE, human communications
•
Applied research
•
Lego, cycling
Do you travel too much?
Do you stress between meetings
and trips?
Do you spend a lot of time
in airports?
Do you carry a lot of stuff with you?
Do you wish you could work
from anywhere?
Distributed Workforce
•
People are distributed in several ‘dimensions’
•
Geographically
•
Different work places
–
offices
•
Live in different cities
•
Home vs. Office
•
Travel
•
Time zones
•
Communication is a big part of our daily work!
•
80% of all our meetings are spontaneous meetings
Type of communication
•
Asynchronous
•
Document management
•
Instant Messaging (off
-
line),
forums
•
Whiteboard
•
Supports work over time zones
•
Synchronous
•
Real
-
time rich communication
•
Audio, video, chat,
whiteboard,
web
-
sharing, application
sharing etc.
•
Recording
•
On
-
line messaging (on
-
line)
Examples
•
Academia
–
Luleå Univ. of Technology
•
Offices: Luleå, Skellefteå
•
Travel: Airports, other offices
•
Home
•
Industry
–
Marratech
•
Offices: Luleå, Stockholm, UK, Denmark,
France, Italy, USA
•
Plus resellers around the globe
•
Travel
•
Home
Smart people live everywhere!
Utilize them!
An integrated Europe!
E
-
meetings
E
-
meetings
•
Real
-
time group communications
•
Rich communications
•
Audio, video, chat, whiteboard,
co
-
browsing, application sharing,
private communication
•
Usage types
1.
Meetings
2.
Lectures
3.
E
-
corridor
E
-
corridor
Marratech
•
Result from EU
-
project MATES
(95
-
97)
•
Spin
-
off from “my” research group 1998
•
IST
-
Winner 2001
Are e
-
meetings the same as
physical meetings?
Better than being there?!
•
Natural synchronous communication
•
Spontaneous communication
•
Less travel
•
Work “anywhere”
•
Partial participation
•
Instant minutes
•
Feeling of presence
•
Group feeling
Vision? Reality!
Step forward…
•
E
-
corridor
•
Today: room centered
•
Tomorrow: user centered
•
The web browser is the main tool for
information gathering
Integrate the e
-
corridor into
the web
-
browser: Thelma!
Thelma
•
Better
spontaneous
real
-
time group support
via the net
+ Standard web technology
+ Ajax / Web 2.0
+ Conferencing
= Thelma
•
Allow for web conferencing where place is
defined by the web
•
Allow web designers to choose which rich
media to use!
Examples
•
Meeting people in real life:
•
At the printer, water cooler, coffee machine
•
Meeting people online:
•
Reviewing company presentations
•
Reviewing software code online
•
Reviewing sales documents online
•
Reviewing pictures online
•
Meeting people by interest!
•
Allow employees to cooperate more easily!
•
Primarily targeted for supporting smaller groups
Thelma and Technology
•
Integrate industry standards
•
SIP
•
H323
•
Mix of Thelma and “heavy” clients
•
Simple firewall traversal
•
Secure
Freedom and Productivity!
Anytime
Anywhere
From any device
Freedom and Productivity!
•
Move from time based work to result based
work!
•
Allow people to work from where ever they
like when ever they like!
•
Allow them to use any type of device!
•
Many work hours does not mean high
productivity!
•
Usually the opposite!
Freedom increases productivity!
Always Best Communication
Always Best Communication
•
Users want to communicate with each
other
•
Any place
•
Any time
•
Any device
•
How can we utilize wireless networks in
supporting ABC?
Simple Scenario
•
Session and device mobility
•
A user is late for an online meeting
•
The system knows this from the user’s
calendar
•
The system automatically dials the
user’s mobile phone
•
Audio participation
Step 2
•
The user reaches her office
•
This is noted by location awareness
•
The system automatically joins the
online meeting and ask the user where
she wants the audio
•
In the mobile, PC audio or desktop
phone?
•
User selects desktop phone on the
PC screen and the call is transferred
from the mobile.
Conclusions
•
Allowing people to work from anywhere!
•
Smart people live all over the world!
•
Allowing people to work when they want!
•
Freedom under responsibility!
•
Support spontaneous interaction!
•
Real
-
time communication everywhere!
Bringing people together!
Challenges
•
How can we better support a distributed
work force?
•
How can we enhance the “better than
being there” vision?
•
How can we integrate a distributed
work force thinking into existing
organizations?
Questions? Comments?
Dr. Peter Parnes
Associate Professor
Peter.Parnes@ltu.se
+46 70 6614567
http://media.csee.ltu.se/
tech
media
Enter the password to open this PDF file:
File name:
-
File size:
-
Title:
-
Author:
-
Subject:
-
Keywords:
-
Creation Date:
-
Modification Date:
-
Creator:
-
PDF Producer:
-
PDF Version:
-
Page Count:
-
Preparing document for printing…
0%
Comments 0
Log in to post a comment