Library Automation For Florida's Community College System

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Library Automation
For Florida's
Community College System
Status Report
1998-99
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A Status Report to the State Board of Community Colleges from
the Advisory Board to The College Center for Library Automation
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Tallahassee, Florida
©1999
Providing LINCC, Library Information Network for Community Colleges
www.ccla.lib.fl.us
July 1, 1999
Mr. Randall W. Hanna
Chairman
State Board of Community Colleges
201 South Monroe Street, Suite 500
Tallahassee, FL 32301
Dear Mr. Hanna:
This year is the ninth anniversary of the community college library automation project. As
the 1998-99 Chair of the Advisory Board to the College Center for Library Automation, I am
pleased to submit the CCLA Status Report for this fiscal year. The ongoing activities
described in the report demonstrate the outstanding progress made by the statewide
community college library automation project. Of special note is that in February 1999, all
28 community college libraries had implemented all available automation modules. As we
finish this phase of the project, we are beginning our change to a Web-based automation
system.
Thank you for the support and leadership of the State Board of Community Colleges
(SBCC) and the Division of Community Colleges for this essential educational project. I
also commend the staff of CCLA for their assistance in preparing this report and for
providing excellent service throughout the year to the community college libraries. I would
like to recognize the commitment and work of the Executive Committee of CCLAs
Advisory Board and their efforts to plan for the future needs of the community college
libraries. Working together, the Advisory Board and its Executive Committee, the standing
committees, and the staff of CCLA will ensure the continuing success of the community
college library automation project.
Cordially,
Susan Anderson
CCLA Advisory Board Chair
cc:David Armstrong
SBCC Executive Director
Contents
Executive Committee...................................................................................2
CCLA Advisory Board.................................................................................3
Executive Summary.......................................................................................5
Introduction....................................................................................................7
Project Status..................................................................................................8
1998-99 Goals, Objectives and Activities...............................................14
1999-2000 Goals and Objectives.............................................................27
Appendix 1....................................................................................................29
LINCC Module Implementation
Appendix 2....................................................................................................33
LINCC Project Milestones
Appendix 3....................................................................................................43
Financial Activity Summary 1998-99
Appendix 4....................................................................................................45
Implementation Plan 1999-2000
Appendix 5....................................................................................................49
CCLA Committees and Task Forces
Appendix 6....................................................................................................53
Annual Reports of CCLA Standing Committees
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Executive Committee of the
CCLA Advisory Board 1998-99
Susan Anderson, Chair St. Petersburg Junior College
Sylvia Fleishman Division of Community Colleges (Liaison)
Jim Corey Florida Center for Library Automation
(State University System Representative)
Patricia S. DeSalvo Seminole Community College
Sue Hatfield Gulf Coast Community College
Sheila Hiss North Florida Community College
J. Richard Madaus College Center for Library Automation
Yvonne Newcomb-Doty,
Chair Elect
Daytona Beach Community College
Jim Morris Lake City Community College
Jon Noland South Florida Community College
Celia Suarez Miami-Dade Community College
Glenn Tripplett Okaloosa-Walton Community College
Rudolph P. Widman, Past Chair Indian River Community College
Barratt Wilkins State Library of Florida
Julia Woods Broward Community College
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Susan Anderson, Chair St. Petersburg Junior College
Yvonne Newcomb-Doty,

Chair Elect
Daytona Beach Community College
Cherry Alexander Tallahassee Community College
Susan Bradshaw Central Florida Community College
Sylvia Fleishman Division of Community Colleges (Liaison)
Susan Carley Hillsborough Community College
Donna Carver Valencia Community College
Sue Clayton Manatee Community College
Sarah Clemmons Chipola Junior College
Jim Corey Florida Center for Library Automation
(State University System Representative)
Carmen Cummings St. Johns River Community College
Patricia DeSalvo Seminole Community College
Denise English Lake-Sumter Community College
Cay Gasque Florida Community College at Jacksonville
Sue Hatfield Gulf Coast Community College
Sheila Hiss North Florida Community College
James H. Horton Polk Community College
Michael Hutton Brevard Community College
Brian Kelley Palm Beach Community College
Jim Morris Lake City Community College
Jon Noland South Florida Community College
Estrella Iglesias Edison Community College
Charles R. Rodgers Pasco-Hernando Community College
Pat Smittle Santa Fe Community College
Maria Soule Florida Keys Community College
Celia Suarez Miami-Dade Community College
Glenn Tripplett Okaloosa-Walton Community College
Mike Whaley Pensacola Junior College
Rudolph P. Widman, Past Chair Indian River Community College
Barratt Wilkins State Library of Florida
Julia Woods Broward Community College
CCLA Advisory Board 1998-99
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CCLA Advisory Board 1998-99
The following members of the CCLA Advisory Board resigned during the
1998-99 fiscal year.
Wanda Johnston Central Florida Community College
Charles L. Kauderer,
Chair-elect
Manatee Community College
Robert Rankeillor Santa Fe Community College
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Executive Summary
CCLAs Mission
The College Center for
Library Automations
mission is to provide
service and leadership in
automated library and
information resources to
enhance the educational
experience at Floridas
community colleges. This
mission is accomplished
by providing access to
shared information
resources; ensuring
effective use of technol-
ogy through training,
support, and consulta-
tion; researching and
implementing suitable
new technologies; and
providing library
advocacy for issues of
concern to community
college libraries.
Automation of the libraries at Floridas 28 community colleges reached a signifi-
cant milestone in 1998-1999 with the activation of all institutions on the major
LINCC modules for user access and library management.
LINCC was first funded in 1989 by the Legislature and was developed by the
College Center for Library Automation (CCLA) according to a plan submitted by
the State Board of Community Colleges. The original consultants draft automation
plan, developed in 1988, and the first official CCLA implementation plan of May
1991, have been continuously modified to reflect the realities and opportunities
afforded by todays rapidly changing information marketplace. Accomplishments
during the 1998-1999 year included maintenance and development of the legacy
system, and completion of the original plan of 10 years ago.
Among the innovations this year were
n
Increased attention to resource-sharing
n
Beginning development of statistical support for library managers in the
current environment of performance measurement  introducing new
data sets and providing workshops
n
Planning and prototyping for a radically different technological environ-
ment.
As CCLA enters its tenth year, it finds itself planning for a comprehensive and
fundamental changemoving from a dedicated-network, closed system to an open-
architecture, PC-based system with Internet connectivity. Planning and implemen-
tation fall into two major categories: the migration to DRAs Taos library manage-
ment software, and expansion of LINCCWeb as an ever more robust user access
search engine and information utility.
Usage of LINCC as an information utility, as a catalog for the collections, and as a
library management tool, continues to increase. Handling and usage of the print
collections of LINCC libraries will increase drastically over the next two fiscal
years with a planned infusion of funds, creating greatly increased demand on
LINCC management and public access functions.
CCLA works within annual planning goals and objectives developed collaboratively
with its Advisory Board and Executive Committee. Goals for FY 1999-2000 are
1.to provide access to shared information resources;
2.to ensure effective use of technology through training, support and consul-
tation;
3.to research and implement suitable new technologies; and
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4.to provide library advocacy for issues of concern to community college
libraries.
CCLAs commitment to its users is demonstrated by the attention to training
sessions and workshops given by CCLA staff and continuous user support from
CCLAs Service Desk. Staff also provide consultative visits throughout the year to
Floridas community college libraries. In addition, library directors meet with
CCLAs director and deputy director each autumn to discuss ongoing local issues
and to plan for the future of LINCC.
To better serve LINCC users, much of the technical documentation for all LINCC
modules is now available on LINCCWeb, CCLAs Web site. CCLA also publishes a
bimonthly newsletter, both in print and on line; and various reports about LINCC
activities to a growing audience of community college library staff, administrators,
and the public postsecondary educational community at large.
CCLA and LINCC
Renewed commitment on the part of the SBCC and the Legislature is gratifying and
inspires CCLA and community college library staff to continue. LINCC, as the
foundation of Floridas community college library service, continues to provide
books and bytes; distance learning opportunities; and management services to
LINCC libraries. As individual institutions find unique positions in their communi-
ties and among their colleagues in public, private, and educational libraries, CCLA
provides targeted diversified support to them.
CCLA is proud to have provided library-oriented Internet resources to the commu-
nity college libraries. As the colleges turn their attention to their own networking
and computing infrastructure, CCLA can now focus its resources more fully on the
informational content of LINCC services, rather than hardware and wiring.
CCLA is proud to
have provided
library-oriented
Internet resources to
the community college
libraries. As the
colleges turn their
attention to their own
networking and
computing infrastruc-
ture, CCLA now
shifts its attention to
enhancing the
connectivity to library
and information
services.
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Introduction
This report describes the progress made during the 1998-99 fiscal year in the
ongoing project to automate the libraries of Floridas 28 community colleges. This
status report is submitted to the State Board of Community Colleges as the annual
update to the Plan for Library Automation for Floridas State Community College
System, in accordance with a legislative proviso in the 1989 Appropriations Act.
Celebration of a Milestone; Preparation for a New World
The College Center for Library Automation (CCLA) houses and operates the
Library Information Network for Community Colleges (LINCC). CCLA and LINCC
continue to be viewed as major regional, national, and international leaders in
originating centralized, cost-saving automation approaches.
LINCC begins its tenth year (1999-2000) celebrating full activation of all modules
of the library system while simultaneously poised to provide the best possible
services to the community colleges in a rapidly changing information marketplace.
Todays LINCCUnimaginable 10 Years Ago
While the information technology marketplace of today would be virtually
unrecognizable to the planners of the early days of LINCC, CCLA has responded
to change as a given in the ongoing evolution and implementation of LINCC
products and services. The development of personal computer products and
networking opportunities, and significant opportunities presented by the Florida
Distance Learning Library Initiative have been both a result and a contributing
factor in dynamic growth of the system.
LINCCBooks and Bytes
The State Board of Community Colleges and the Florida Legislature have
expressed their confidence that CCLA and LINCC will continue its pioneering
efforts in creating LINCC as a gateway to the world of knowledge for the students,
staff, and faculty of Floridas community colleges. While LINCC was originally
envisioned as an automated card catalog and library management tool, the system
has become a full information utility, offering access to the expanding universe of
print and electronic materials, free and proprietary information.
The role of the library in its parent institution is changing in response to
technological changes in educational institutions and in society as a whole. But
while the technology of information delivery changes, CCLAs rolessupport,
consultation, training, and developmentremain constant.
CCLA and
LINCC continue to
be viewed as major
regional, national,
and international
leaders in originat-
ing centralized, cost-
saving automation
approaches.
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It should be noted that
the use of electronic
resources is an addition
to, and not a replacement
for, traditional library
resources. Locating
traditional books and
magazines continues to be
a significant part of
LINCC usage.
Project Status
Figure 1. Cumulative Monthly FirstSearch and Britannica Online Activity
LINCC Overview and System Usage
LINCC is fully established as a key tool for Florida community college students as
they prepare for life in the information age. LINCC provides access to the com-
bined resources of the library collections of all 28 community colleges and sub-
stantial digital resources (such as the comprehensive information resources of
FirstSearch and Britannica Online). Figure 1 shows cumulative monthly full-text
searches on FirstSearch and Britannica Online. Any user with Internet access can
reach LINCC from home, office, or other remote location through LINCCWeb.
As CCLA is at a crossroads in its evolution, as World Wide Web access replaces
dedicated public terminals; so too are the colleges at a crossroads, and many are
busily engaged in building PC and networking infrastructure for all institutional
services and programs.
A significant portion of the growth in online searches is in part due to the ever-
increasing variety of products available on LINCC, with the attendant expansion of
the value and utility of the system. Review of the past five years of LINCC dem-
onstrates that the addition of the Internet-access LYNX browser in December
1994, UMI databases in August 1996, and the comprehensive information re-
sources in FirstSearch in 1997, resulted in significant increase in system utilization.
The development of a graphical interface and Internet access to LINCC through
LINCCWeb allows users, including the growing number of distance learners, to
access all LINCC resources from any computer that is connected to the Internet. As
connectivity and resources increase, use of LINCCWeb continues to grow rapidly.
LINCCs original method of locating and retrieving information from the commu-
nity college libraries, as shown in Figure 2, has decreased while new methods of
accessing the same information and more have increased.
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Figure 2. Information Retrieval Using LINCC
CCLA is proud to have provided the first statewide access to text-based Internet
resources for Floridas community colleges. When that access was first opened up in
1995, over the dumb-terminal, dedicated network, only two of the 28 community
colleges had Internet connectivity. But the rapid development of the World Wide
Web and individual PC technology has surpassed that mode of access. With the
increased attention and resource commitment of every college to networking and
computing infrastructure, the major, but text-based Internet access provided
through LINCC terminals in the library has diminished significantly. This is illus-
trated in Figure 3 below as the impact of campus personal computer infrastructure
reduced the use of library-based dumb terminal Internet use by nearly 50%
during FY1998-99.
CCLA is able
to...intensify the focus on
the new library-related
Internet products and
technologies in library and
information services.
Figure 3. Terminal-based text only access to the Internet
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With a planned re-engineering of LINCCWeb during FY1999-2000, CCLA will
intensify the focus on the newer library-related Internet products and technologies
in library and information services.
A significant point, as illustrated in Figure 4, is that traditional use of library books
is not being replaced by electronic resources, it is remaining the same. Electronic
use is expanding the use of library resources with new and additional users. The use
of electronic resources is an addition to, and not a replacement for, traditional
library resources. Locating traditional books and magazines continues to be a
significant part of LINCC usage. In spite of aging collections and ever-increasing
electronic resources, traditional printed library resources clearly remain a major
element in the education process, and libraries responsibility for acquiring and
managing print collections remains an important one. Further, with the expected
infusion of funds to bring library collections up to date, greater demands on LINCC
for locating print materials can be expected. A look at the data on circulation
items checked out by borrowersillustrates the importance of the use of print
materials.
CCLA and Interlibrary Cooperation
Community college libraries benefit from the role of CCLA as a key partner in
statewide and regional activity fostering cooperation among all types of libraries. A
particularly important cooperative activity is CCLAs participation in the Florida
Distance Learning Library Initiative (DLLI), a project of the Florida Public
Postsecondary Distance Learning Institute. CCLA staff have participated in the
planning and implementation stages of all the DLLI program components (indeed,
the CCLA director continues to serve as chair of the DLLI steering committee).
Floridas community college libraries have benefited from DLLI programs through
widely increased electronic information resources, subsidized document delivery
(electronic and ground courier), and reciprocal borrowing programs. In FY1998-99,
Floridas community colleges sent approximately 38,318 items by courier to re-
Figure 4. Number of items checked out (cumulative)
The use of electronic resources
is an addition to, and not a
replacement for, traditional
library resources.
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questing libraries, and received approximately 32,466 items.
CCLA facilitates communications and cooperation and resource-sharing among
Floridas community college libraries in a variety of ways; much new ground has
been broken in 1998-1999:
n
LINCC Document Delivery Workstation. The workstations, delivered to
61 campus libraries in FY1998-99, enable library staff to send and receive
periodical articles and other non-returnable documents electronically. The
DDW support document delivery by Ariel documentation transmission
software, fax, or email. The workstation speeds the interlibrary loan process.
n
Resource sharing through circulation. A new feature of LINCC allows
community colleges to easily borrow and lend among themselves, creating
open access to all collections for all community college students and faculty.
n
LINCC/LUIS reciprocal borrowing. Through an agreement among all 28
community colleges and 10 public state universities, a student in any one of
these institutions may freely borrow and use the resources of any other
institution. A project of the Florida Distance Learning Library Initiative, this
arrangement represents collaboration between CCLA and its State University
System counterpart, the Florida Center for Library Automation (FCLA).
CCLA staff worked with FCLA to provide an online interface between the
two disparate systems to allow borrower validation on the spot in each library
site.
n
Statewide courier service. LINCC institutions benefit from the statewide
courier service provided through DLLI. The courier expedites delivery of
materials among borrowing and lending libraries. CCLA has provided signifi-
cant leadership and resources toward the development of this groundbreaking
statewide delivery service, which is moving more than 30,000 books per
month among Floridas libraries in service to Florida taxpayers.
Ongoing Implementation of LINCC
At the very moment CCLA turns toward major changes in the coming decade, the
system reached a significant milestone in 1999, with the activation of all 28 institu-
tions on all major LINCC/DRA modules (Public Access Catalog, Technical Ser-
vices, Circulation, Serials, and Acquisitions).
The core LINCC bibliographic database represents all titles and volumes entered
into the system by all 28 colleges. As of June 30, 1999, the union database had
grown to 968,268 titles and 3,191,874 individual items. Serials records show more
than 21,994 serials titles with 45,151 copy records under serials management
control.
CCLA is now preparing for evolution into two product lines  the fully graphical
DRA Taos library management system and the LINCCWeb information utility.
Significant resources will be applied during FY1999-2000 for research and develop-
The statewide delivery
service moves more than
30,000 books per month
among Floridas libraries
in service to taxpayers.
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ment of both lines. DRA, the software vendor for all LINCC library management
modules, and at present for the user access module, is still developing Taos, even as
CCLA plans testing and prototyping in the unusual statewide environment. The
situation for rolling out the new modules is analogous to that in 1991, when
CCLA first began linking all the community college libraries through LINCC.
Support and Communications Activities
The training and support of library staff on the LINCC system involves consider-
able resources. During FY1998-99, CCLA staff provided 36 training sessions and
workshops for more than 350 library staff. CCLA also provides major remote
support to users. During FY1998-99 the CCLA Service Desk fielded 4,742 email,
fax, and phone inquiries and support requests from the 28 colleges.
Reliability of computing resources is now taken for granted. During FY1998-99,
CCLAs central computer services experienced yet another year of zero downtime.
In fact, in the last five years CCLA has only experienced 7 hours 50 minutes of
downtime. In addition, the overall CCLA/LINCC/FIRN-based telecommunica-
tions network was up 99.7 percent of the time that the libraries were open during
the 1998-99 fiscal year.
CCLA and Data for Management Decisions
Community college libraries are able to request more than 120 statistical reports
from the LINCC system. These reports are useful for planning, evaluation, and
management. Major new reports delivery mechanism over the World Wide Web was
prototyped during this year, and is expected for release in 1999-2000. In addition,
CCLA inaugurated its LINCC Statistical Support Service with presentation of five
regional workshops for administrators and public services managers, covering data
reporting and usage, in part for compliance with federal and state data reporting
requirements, in part for use of data for support requirements, in part for use of
data for support in management decision-making.
CCLA Advisory Board and Standing Committees Ensure Responsiveness
Continuing the commitment to statewide participation, the Executive Committee
of the Advisory Board has established a framework of standing committees com-
prising community college library personnel representing all areas of expertise. To
date, more than 270 library staff throughout the state have provided advice and
support to CCLA through their service on advisory committees. During this fiscal
year, CCLA sponsored 40 meetings involving 125 representatives from the college
libraries to provide advice and input on aspects of impact, system implementation,
and operations. Support and expertise have also been provided by representatives
of the University of Florida, Florida State University, the Florida Center for Library
Automation, and the State Library of Florida, on CCLA working committees.
During FY 1998-99, regional meetings were again held at five locations. CCLA
administrative staff met in day-long sessions with library administrative personnel
CCLAs roles support,
consultation, training,
and developmentremain
constant.
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concerning the status of the annual implementation plan and performance of the
LINCC system. These sessions also provide an opportunity for discussion of
relevant regional cooperative library activity and offer a vehicle for library adminis-
trative interaction and discussion. At the regional meetings this year, 26 partici-
pants represented 24 institutions.
All LINCC publicationsuser technical documentation, news and reports, advisory
board documents and minutesare now routinely available on LINCCWeb, CCLAs
Web site, both in .HTML and .PDF formats.
Ongoing formal communications included production of Data_LINCC, a bi-
monthly newsletter, both in print and on line; and Administrative Report, providing
information about LINCC activities to a growing audience of community college
library staff, administrators, and the public postsecondary educational community
at large. National recognition of CCLA and LINCC continued to grow through
staff publications and presentations at professional meetings.
A significant event was the second joint meeting between the CCLA Advisory
Boards Executive Committee and the Florida Center for Library Automation
(FCLA) Advisory Board, with a focus on distance learning issues. Together, these
two groups have as their purview the entire public postsecondary library environ-
ment. The two groups agreed that this meeting would become an annual event,
with the focus of the next meeting (December 1999) on joint-use facilities, in part
in response to the partnership challenge of the State Board of Community
Colleges: The Florida Community College System: A Strategic Plan for the Millennium 1998-
2003, January 1999.
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1998-99 Goals, Objectives
and Activities
Goal 1
Provide Access to Shared Information Resources
1998-99 Objectives
1. Provide a centralized automated library management system.
Activities
n
In February 1999, with the final Acquisitions module training,
all 28 institutions had been trained on all available LINCC/
DRA modules, an effort that CCLA started in 1990 as its chief
responsibility.
n
During FY1998-99, four community college libraries prototyped
the expanded utilization of the existing dedicated TCP/IP
network connection between LINCC and the Online Computer
Library Center, Inc. (OCLC). The direct, dedicated connection
will provide a cost savings for all telecommunications traffic for
resource sharing and technical services functions between the
libraries and OCLC.
n
The serials bindery module was activated on LINCC in 1997. An
optional feature within the serials management module, the
bindery module tracks serials sent out to be bound. In FY1998-
99, Florida Keys, Lake-Sumter, Miami-Dade, North Florida, and
Okaloosa-Walton community colleges were trained, making a
total of eleven institutions trained and activated on the module.
2.Continue to develop LINCC as a centralized information utility to
support community college educational needs.
Activities
n
Through LINCC gateway services to library-related products on
the Internet and World Wide Web, faculty, staff, and students can
reach the world of information online at any time, wherever they
happen to be, from an Internet-connected computer. Such
services as FirstSearch, Britannica Online, the National Library of
Medicines MEDLINE, more than 60 indexing databases and
hundreds of academic journals, many in full-text, are available at
the move of a mouse.
More than 60 indexing
databases and hundreds
of academic journals,
many in full-text, are
available at the move of a
mouse.
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n
Planning has begun for a Cooperative Database Initiative (CDI),
which will become available in FY1999-2000. Under CDI,
CCLA will negotiate arrangements with vendors for a group of
three or more LINCC institutions that want to acquire one or
more databases. CCLA will assume the role of agent for
acquisitions of specialized databases to support local programs,
using local funds.
n
CCLA began developing selection and cataloging guidelines for
LINCC access to Internet resources, for statewide
implementation in FY1999-2000.
n
LINCCWeb, CCLAs World Wide Web service, continued to
expand, with updates to the LINCCWeb Search Form,
Frequently Asked Questions (FAQs) on the Search Form, and
the inclusion of all CCLA computer documentation, the CCLA
Directors and Administrative reports, the CCLA Committee
Handbook, and special standing committee reports.
n
As of July 1, 1999, the Grolier Academic American Encyclopedia will
no longer be available on the LINCC system. Decreasing use and
the vast changes in electronic information since the introduction
of Grolier by LINCC were the major factors influencing this
decision. Britannica Online will remain accessible over both
LINCCWeb and the legacy LINCC dedicated terminals.
n
CCLA has continued its organizational restructuring project
begun in FY1996-97. Staff are working in team-based cross-
functional work groups to fulfill the mission of the organization
within a rapidly changing technological environment. CCLA staff
have attended training on team facilitation, and working in team-
based work groups.
3.Upgrade, refine, and enhance, as appropriate, the products and
services offered through the legacy LINCC system.
Activities
n
Offline backup circulation (OBC) was tested at three prototype
sites: Daytona Beach, Tallahassee, and Brevard community
colleges. An optional feature appropriate for some LINCC sites,
OBC software enables circulation staff to continue to charge out
items when connection to LINCC has been disrupted. OBC
became available to institutions requesting the functionality in
June 1999.
n
Additional activities in support of this objective are listed under
Goal 1, Objective 1, Page 14.
Under CDI, CCLA will
assume the role of agent
for acquisitions of
specialized databases to
support local programs,
using local funds.
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4.Enhance the union database of college holdings through additional
holdings, ongoing processing, and quality control efforts.
Activities
n
The LINCC system continues to grow and diversify in its access
and functionality. As of June 30, 1999, the database contained
968,268 bibliographic records and 3,191,874 individual items.
The authority control process continues to enhance and improve
the quality of the union database.
n
As a prerequisite for the incorporation of DRAs Taos software
into LINCC, MARC Format for Holdings Data (MFHD)
conversion of the LINCC database was completed in December
1998. MFHD is the library standard for efficiently
communicating individual library holdings. The result of the
conversion was the addition of over 2.6 million holdings records
to the database. This enables the community colleges to more
accurately and completely reflect their library holdings.
n
During the year regular maintenance programs were run to
maintain the quality and integrity of the LINCC databases.
n
A project to resolve inconsistencies with medical subject
headings (MeSH) and Library of Congress headings was
completed.
5.Complete the activation process for the acquisitions module.
Activities
n
In March 1999, Gulf Coast Community College became the
twenty-eighth and final institution to be trained and activated on
the LINCC acquisitions module. In all, five institutions were
trained and activated on acquisitions during FY1998-99. Those
institutions are: Florida Community College at Jacksonville, and
Hillsborough, Central Florida, Pasco-Hernando, and Gulf Coast
community colleges.
6.Deliver LINCC services directly to the users preferred location
through resource-sharing and technological means.
Activities
n
Reciprocal borrowing among all 28 community colleges and 10
state universities began during FY1998-99. Under an agreement
signed by the community college and state university presidents,
students with a valid ID may borrow library materials from each
community college and state university library. Borrower
In March 1999, Gulf Coast
Community College became
the twenty-eighth and final
institution to be trained and
activated on the LINCC
acquisitions module.
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validation is supported by enhancements to the LINCC borrower
database and by an interface between LUIS and LINCC borrower
databases.
n
Additional activities in support of this objective are listed under
Goal 1, Objective 7, below.
7.Develop strategies to expedite document delivery of LINCC-derived
information to users at their preferred location.
Activities
n
In FY1998-99, CCLA delivered LINCC Document Delivery
Workstations (DDW) to 61 campus libraries of Floridas 28
community colleges. The DDW enables library staff to send and
receive periodical articles and other nonreturnable documents
electronically. The workstation includes a personal computer
loaded with Ariel (specialized document transmission software),
a graphical Web browser, communication software, a fax modem,
a scanner, and a printer.
n
The Resource Sharing Through Circulation functionality allows
library staff to use the circulation module to place item-specific
requests in LINCC for materials available at other community
colleges. This facilitates borrowing and lending among
community colleges, and creates open access to all collections
for all community college students and faculty.
n
LINCC institutions benefit from the statewide courier service
provided through the Florida Distance Learning Library Initiative
(DLLI). CCLA has provided significant leadership and resources
toward the development of this groundbreaking statewide
service, which is moving more than 30,000 books per month
among Floridas libraries in service to Florida taxpayers.
Community colleges accounted for the movement of more than
70,000 books during FY1998-99.
8.Continue activities in support of replacement and upgrades to the
central CCLA system and local institution site equipment.
Activities
n
In order to provide the necessary processing capacity need to
carry CCLA through to the implementation of the Taos system,
CCLA has upgraded the central computer system to include four
processors for each Alpha 8400 computer, upgraded each to
include four gigabytes of random access memory (RAM), and
updated many of the disk drives to larger and faster units.
The Document Delivery
Workstation enables
library staff to send and
receive periodical articles
and other nonreturnable
documents electronically.
The workstation speeds
the interlibrary loan
process.
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n
Over the past three years, CCLA has provided the community
college libraries with two customized workstations, the LINCC
Assistive Technology Workstation and the LINCC Document
Delivery Workstation. CCLA has undertaken a project to update
software and hardware necessary to keep these pieces of
equipment current with the CCLA standards.
Goal 2
Ensure effective use of technology through training, support and
consultation
1998-99 Objectives
1.Identify and address resource-sharing and distance learning issues
and opportunities among LINCC institutions and the State University
System, the State Library, library cooperatives, and other cooperative
library activities.
Activities
n
CCLA is a partner in the Florida Distance Learning Library
Initiative (DLLI), with the State Library of Florida, and the State
University System. CCLAs director chairs the DLLI steering
committee, and staff are closely involved with DLLI projects.
n
In December 1998, the board of the Florida Center for Library
Automation (FCLA) and the College Center for Library
Automation (CCLA) held their second joint meeting to review
the status of cooperative efforts and plan future collaborative
ventures.
n
Activities supporting this objective are listed under Goal 1,
Objectives 6 and 7, Pages 16-17.
2.Promote consistency and uniformity of library services through inter-
institutional relationships and activities.
Activities
n
Activities supporting this objective are listed under Goal 1,
Objectives 6 and 7, Pages 16-17; and Goal 2, Objective 1 above.
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3.Continue standardizing statistical gathering methods and categories to
track community college library and learning-resource services offered
through LINCC. These efforts should be coordinated with existing
statistical gathering efforts by other agencies whenever possible.
Activities
n
In FY1998-99, CCLA launched the first annual one-day
WWW.DATA.WHY statistics workshops as part of the LINCC
statistical support service. The workshop was developed in
collaboration with the Division of Community Colleges and
designed to assist library managers in finding and using
quantitative data for effective management.
n
In November 1998, the CCLA Standing Committee on Resource
Sharing conducted its annual resource-sharing survey. Survey
results indicate the overall turnaround time for interlibrary loans
remains 6 to 10 days, but more items are received in fewer days.
Also, the positive effects of two significant new delivery
methods  the statewide courier service and the LINCC
Document Delivery Workstation with Ariel and fax software 
are already being felt.
n
The collection analysis data from An Assessment of the Collective
Resources Base of Florida Community College Library Collections: A
Profile with Interpretive Analysis were updated in FY1998-99. The
revised data include local data for individualized institutional use
and each institution received an individualized collection
assessment report in May 1999.
4.Maintain and improve the CCLA communications and publications
program.
Activities
n
CCLA and LINCC publications and information were
increasingly available on the World Wide Web, with the addition
of online documentation for all of LINCCs automated services.
Online documentation includes: Guide to LINCC Access, Guide to
LINCC Resources, LINCC Database Guidelines, LINCC Site
Management Guide, LINCC Document Delivery Workstation User
Guide, LINCC Assistive Technology Workstation User Guide, LINCC
Standard Reports, and the LINCC Printserver Guide.
The revised collection
assessment data include
local data for
individualized institutional
use and each institution
received an individualized
collection assessment report.
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n
The following were also added to LINCCWeb in FY1998-99:
Calendar of Events, CCLA Committee Handbook, special reports
of the CCLA standing committees, frequently asked questions
on the LINCCWeb Search Form, a news release for the LINCC
Document Delivery Workstation, Library Automation for Floridas
Community College System: Status Report 1997-1998, and the
organizational document of the CCLA Advisory Board.
n
Data_LINCC, a bimonthly newsletter containing information
about project status and activities. Available in both print and
electronic formats, appearing on LINCCWebs CCLA News,
Reports, and Documentation page.
n
Administrative Report, published in print and online as needed
during the year (October 1998, May 1999), provides an overview
of CCLA activities for college administrators and other
interested parties.
n
The brochure Using LINCC: A Guide to Finding the Information You
Need, published in November 1997, was updated and
redistributed in November 1998. The brochure explains the
LINCC system to the user and gives helpful tips for using LINCC
and LINCCWeb. LINCC libraries are provided camera-ready
masters of the brochure to customize with local information.
n
In October 1998, CCLAs general information brochure was
updated with the addition of a one-page insert of LINCC system
and database statistics. The brochure is available to all LINCC
institutions, to the general public, and for use at presentations.
n
Annual status report printed and distributed to more than
600 community college officials, librarians, and library press.
n
CCLA operates an automated bulletin board service for Floridas
community college librarians to share ideas and information
about DRA library management modules and other library-
related subjects. The bulletin boards are monitored by CCLA
staff who answer questions, give feedback, and inform the
librarians about upcoming CCLA-sponsored training and
workshops.
n
News releases, distributed to news media and other interested
parties as needed throughout the year, provide information on
newsworthy CCLA and LINCC milestones.
n
In May 1999, CCLA conducted a LINCC User Forum at the
annual conference of the Florida Library Association in St.
Augustine. The forum provided an opportunity for LINCC
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library staff throughout the state to meet with CCLA staff to
discuss current and proposed activities that affect the LINCC
system.
n
Five regional meetings were held in November and December
1998, with community college library administrators. Such
meetings are held annually.
n
The CCLA Advisory Board, comprising one representative for
each LINCC institution, held its annual meeting in June 1999 in
Ft. Myers. The Executive Committee of the Advisory Board met
quarterly in Tallahassee. Executive Committee members serve as
conduits for two-way communications among CCLA and the
various geographic and size groupings of the community
colleges.
n
During FY1998-99, CCLA staff published articles in library
journals and gave presentations to various library-related
organizations.
5.Continue to develop and improve CCLA consultation services to assist
libraries in effective use of LINCC technologies.
Activities
n
During FY1998-99, CCLA staff visits were made to each of the
28 community colleges. This ongoing effort provides onsite
information and assistance and helps CCLA assess library needs
for future CCLA/LINCC services.
n
Post-training visits were made to five community colleges during
FY1998-99 to provide onsite follow-up assistance in the use of
the acquisitions and serials bindery modules.
6.Continue to develop and improve CCLA training materials and
programs.
Activities
n
CCLA staff developed computer documentation and workstation
installation procedures for the LINCC Document Delivery
Workstation.
n
CCLA staff updated computer documentation for the Guide to
LINCC Resources, the Guide to LINCC Access, the Site Management
Guide, LINCC Database Guidelines, LINCC Standard Reports,
LINCC Printserver Guide. All LINCC computer documentation is
now available on LINCCWeb in .PDF format.
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n
Five one-day workshops on Resource Sharing Through
Circulation were held for library staff in fiscal year 1998-99.
n
Four one-day training sessions were held for library staff on the
LINCC Document Delivery Workstation.
n
In FY 1998-99, CCLA staff conducted seven one-day hands-on
training sessions for LINCC catalogers and technical services
staff on MARC Format for Holdings Data (MFHD).
n
In April 1999, five one-day Acquisitions Reports workshops
were held throughout Florida for LINCC library staff. Workshop
participants learned how to use acquisitions reports more
effectively to organize and report on acquisitions activity.
n
CCLA staff led ongoing LINCC training throughout the fiscal
year for library staff. The topics varied.
n
Other activities in support of this objective have been listed
previously under Goal 2, Objective 3, Page 19
(WWW.DATA.WHY workshops).
Goal 3
Research and implement suitable new technologies.
1998-99 Objectives
1.Promote consistency and uniformity of inter-institutional relationships
and activities.
Activities
n
During FY1998-99, the technological showcase Information
Commons at St. Petersburg Junior Colleges Seminole Campus
became the sixty-second site activated on LINCC.
2.Acquire, test, and prototype appropriate additional LINCC products and
services.
Activities
n
Activities supporting this objective are listed under Goal 1,
Objectives 3 and 7; Pages 15 and 17 (Offline Backup Circulation
and LINCC Document Delivery Workstation).
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3.Continue expansion of non-dedicated access to LINCC, to meet the
needs of off-site users, including distance learning participants.
Activities
n
LINCCWeb provides public access to LINCC from any computer
with Internet access and a graphical browser. Borrower
verification programs allow students to access FirstSearch and
Britannica Online from remote locations.
n
The Florida Distance Learning Reference and Referral Center at
the University of South Florida provides reference and referral
services to students enrolled in off-campus courses offered by
Floridas public universities and community colleges. The
Centers services are designed to complement those of the
distance learners local library, and Center staff use LINCC in
their searches of community college online catalogs.
4.Evaluate and incorporate, where possible, new and emerging
technologies.
Activities
n
During FY1998-99, CCLA was selected as the single site
nationally to field test the new NT version of OCLCs SiteSearch
4.0, previously available only for a UNIX platform.
n
In FY 1998-99, two CCLA staff members became Certified
Webmasters and became part of Florida State Universitys
Certified Webmaster Registry.
n
CCLA implemented Microsoft Outlook 98 as its internal
communications and calendar package, standardizing and
streamlining planning and scheduling.
5.Investigate and activate feasible technologies that enhance end user
self-sufficiency.
Activities
n
In FY1998-99, reciprocal borrowing among Floridas 28
community college and 10 public university libraries was
implemented. Borrower validation is supported by enhancements
to the LINCC borrower database and by an interface between
LUIS and LINCC borrower databases.
In FY1998-99,
reciprocal borrowing
among Floridas 28
community college and 10
public university libraries
was implemented.
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n
Plans are underway to launch LINCC Reports Service, an
expansion of CCLAs Printserver, the delivery mechanism for
over 100 LINCC reports for library managers. The LINCC
Reports Service is a Web-based service, accessible by authorized
staff from any Internet-capable PC.
6.Integrate standardized LINCC utilization, management data, and
financial analysis to plan for existing and future products and services.
Activities
n
Activities supporting this objective are listed under Goal 2,
Objective 3, Page 19 (WWW.DATA.WHY workshops and An
Assessment of the Collective Resources Base of Florida Community
College Library Collections: A Profile with Interpretive Analysis.)
7.Continue to work on the development of a resource (media)
management module and inventory management capability.
Activities
n
The original media booking module of the DRA software was
inadequate for LINCC needs. Implementation of the module was
further delayed due to comprehensive changes as DRA software
moves to the Taos PC-based system. CCLA continues to monitor
the development of the module. CCLA is also assessing available
resources before committing to the inventory management
capability.
Goal 4
Provide library advocacy for issues of concern to community college
libraries
1998-99 Objectives
1.Maintain efforts to guarantee the continuance of funding for state-level
support of CCLA activities.
Activities
n
CCLA, the Division of Community Colleges, and the Florida
Department of Education work together to equip staff with the
best possible information for legislative and staff decision-
makers.
The Distance Learning
Reference and Referral
Centers services are designed
to complement those of the
distance learners local
library, and Center staff use
LINCC in their searches of
community college online
catalogs.
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n
CCLA staff turned their attention in FY1998-99 to cost funding
and performance tracking activities to facilitate the budget-
making process. To that end, each CCLA staff member now
tracks his or her own time expenditure on LINCC maintenance
and project development activities.
n
CCLAs director is chair of the library section of the Ad Hoc
Task Force on Funding Model Development under the auspices
of the joint State Board of Community Colleges Council of
Presidents funding committee.
2.Continue activities related to funding needs identified by, and options
set forth in, the State Board of Community Colleges Learning
Resources Program Review and the Information Systems of Florida
CCLA funding study.
Activities
n
CCLA is on target in its planned growth and development as
outlined in the Information Systems of Florida (ISF) 1997-2002
feasibility and funding study. An update is underway by ISF to
incorporate into the remaining years of the study the cost
implications of significant changing technologies.
n
Activities in support of this objective have been listed previously
under Goal 2, Objective 3, page 19 (An Assessment of the Collective
Resources Base of Florida Community College Library Collections: A
Profile with Interpretive Analysis).
3.Continue to provide information and fiscal data to support local
institutional needs.
Activities
n
At present, community college libraries may generate more than
120 statistical reports from the LINCC system.
n
Activities in support of this objective have been listed previously
under Goal 2, Objectives 3 and 6, Pages 19 and 22
WWW.DATA.WHY and Acquisitions Reports workshops).
CCLAs ongoing
consultative visits to each
LINCC library provide
onsite information and
assistance and help CCLA
assess library needs for
future CCLA/LINCC
services.
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4.Continue to seek funding for extending services in support of distance
learning and new campus sites, rural sites, teaching centers and other
off-campus facilities.
Activities
n
CCLA staff worked with Division of Community Colleges and
Board of Regents staff in the legislative process of obtaining
additional funding for the Florida Distance Learning Library
Initiative (DLLI), including the DLLI Reference and Referral
Center and the statewide courier service.
5.Continue to provide input and leadership, where appropriate, to
promote library and information resources and services which enhance
the educational experience in Florida community colleges.
Activities
n
CCLA staff participate in state and national library professional
organizations, including staff leadership at the Florida Library
Association, the American Library Association, and the
American Society for Information Science. Senior staff of CCLA
frequently provided information to key legislative staff and the
Florida Legislature formally and informally; written and spoken.
n
CCLA staff participate in and contribute to the public relations
profession at state and local levels through involvement in the
Florida Public Relations Association, and workshop design and
presentation.
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1999-2000 Goals and Objectives
The College Center for
Library Automations
mission is to provide service
and leadership in automated
library and information
resources to enhance the
educational experience at
Floridas community colleges.
This mission is accomplished
by providing access to shared
information resources;
ensuring effective use of
technology through training,
support, and consultation;
researching and implement-
ing suitable new technologies;
and providing library
advocacy for issues of
concern to community college
libraries.
CCLAs mission
In response to formalization of CCLAs mission by the State Board of Community
Colleges, the CCLA Advisory Board has adopted newly revised goals for 1999-
2000, as listed below.
Goal 1:Provide Access to Shared Information Resources
Objectives:
1.Maintain the LINCC centralized automated library management system.
2.Expand LINCC and LINCCWeb as a centralized information resource
to support community college educational needs.
3.Upgrade, refine, and enhance the products and services offered through
the legacy LINCC system.
4.Enhance the union database of college holdings through additional
holdings, ongoing processing, and quality control efforts.
5.Deliver LINCC services directly to the users preferred location through
resource-sharing and technological means.
6.Support replacement and maintenance to the legacy central CCLA
system and local institution legacy site equipment.
7.Proceed with the migration and transition of the CCLA/LINCC system
to the Taos library management system and web-based information
resource environment.
8.Act as agent for cooperative purchasing and licensing initiatives relating
to LINCC system initiatives.
Goal 2:Ensure effective use of technology through training, support
and consultation
Objectives:
1.Identify and address resource sharing and distance learning issues and
opportunities among LINCC institutions and the State University
System, the State Library, library cooperatives, and other cooperative
library activities.
2.Promote consistency and uniformity of LINCC based library services
through inter-institutional relationships and activities.
3.Standardize statistical gathering methods and categories to track com-
munity college library and learning-resource services offered through
LINCC.
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4.Maintain and improve the CCLA communications and publications
program.
5.Develop and improve CCLA consultation services to assist libraries in
effective use of LINCC technologies.
6.Develop and improve CCLA training programs.
7.Facilitate collaboration in the development of Web-based information
resources among LINCC libraries.
Goal 3:Research, evaluate and implement new technologies
Objectives:
1.Acquire, test, and prototype appropriate additional LINCC products and
services.
2.Expand access to LINCC, to meet the needs of off-site users, including
distance learning participants.
3.Investigate and activate technologies that enhance user self-sufficiency.
Goal 4:Provide library advocacy for issues of concern to community
college libraries
Objectives:
1.Maintain efforts to guarantee the continuance of funding for state-level
support of CCLA activities.
2.Seek funding to address needs identified by, and options set forth in, the
State Board of Community Colleges Learning Resources Program
Review and the Information Systems of Florida CCLA funding study.
3.Provide information and fiscal data to support local institutional needs.
4.Seek funding to extend services in support of distance learning, new
campus sites and teaching centers.
5.Provide input and leadership to promote library and information re-
sources and services that enhance the educational experience in Florida
community colleges.
6.Integrate standardized LINCC utilization, management data, and
financial analysis to plan for existing and future products and services.
7.Partner with other agencies and organizations for collaborative develop-
ment and enhancement of library and information resources and ser-
vices.
8.Market and promote the academic resources of LINCCWeb as a prod-
uct which incorporates library values in the electronic information
marketplace.
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LINCC Module Implementation
Appendix I
1991-92
Online Catalog/Technical Services
Tallahassee
Chipola
Seminole
Okaloosa-Walton
Valencia
Miami-Dade (Technical Services only)
1992-93
Online Catalog/Technical Services
FCCJ Brevard
Miami-Dade (PAC only) Pensacola
Lake City Gulf Coast
Lake-Sumter St. Petersburg
St. Johns River Pasco-Hernando
Hillsborough Daytona Beach
Palm Beach Broward
Indian River
Circulation
Seminole
1993-94
Online Catalog/Technical Services Circulation
South Florida Valencia
Manatee Okaloosa-Walton
Polk St. Petersburg
Florida Keys Gulf Coast
Central Florida
North Florida
Santa Fe
Edison
1994-95
Circulation
Palm Beach Lake City
Miami-Dade Manatee
Brevard FCCJ
Pensacola Florida Keys
Polk South Florida
Lake-Sumter
Pasco-Hernando
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1994-95
(continued)
Serials Management
Pensacola
Tallahassee
St. Petersburg
Gulf Coast
Manatee
1995-96
Circulation
Santa Fe Tallahassee
Chipola Hillsborough
Daytona Beach North Florida
Indian River Central Florida
Broward
Serials Management
Polk Florida Keys
Lake City Okaloosa-Walton
Brevard Valencia
Lake-Sumter Palm Beach
Broward Pasco-Hernando
Miami-Dade Daytona Beach
North Florida St. Johns River
Indian River Seminole
Acquisitions
St. Petersburg
Tallahassee
North Florida
1996-97
Circulation
Edison
St. Johns River
Serials Management
FCCJ
Edison
South Florida
Chipola
Central Florida
Stanta Fe
Hillsborough
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1996-97
(continued)
Acquisitions
Miami-Dade
Brevard
St. Johns River
Seminole
Pensacola
Broward
Daytona Beach
Chipola
Edison
1997-98
Serials Bindery module
Pensacola
Gulf Coast
Brevard
St. Petersburg
Valencia
Broward
Acquisitions
South Florida
Lake City
Manatee
Florida Keys
Lake-Sumter
Santa Fe
Valencia
Palm Beach
Polk
Okaloosa-Walton
Indian River
Acquisitions
FCCJ
Hillsborough
Central Florida
Pasco-Hernando
Gulf Coast
1998-99
Serials Bindery module
Okaloosa-Walton
North Florida
Miami-Dade
Florida Keys
Lake-Sumter
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LINCC Project Milestones
Appendix 2
1989-90
n
Florida Legislature funds the community college library automation project.
n
Request for Proposals (RFP) for library automation system developed and
issued to vendors.
n
Project Director selected and employed.
n
Advisory Board named, met, and began the work of self-organization.
n
RFP Evaluation Team appointed and began review of five vendor proposals.
1990-91
n
Data Research Associates (DRA) of St. Louis chosen as library automation
system vendor; contract negotiated and signed.
n
Headquarters office space leased and prepared.
n
Project core staff hired and received initial training on DRA software.
n
Central site system hardware and software installed.
n
Executive Committee of the Advisory Board selected and organized.
n
CCLA staff visited all 28 institutions to review existing machine-readable
bibliographic data.
n
Task Force on Database Loading appointed, met, and reported on database
loading issues.
n
Task Force on Terminal Allocation and Resource Management appointed,
met, and reported recommendations.
n
Task Force on Joint-use Facilities formed and began work.
n
Master plan for implementation of the system and connection of libraries
formulated.
n
Regional Automation Readiness Meetings held to familiarize librarians
with proposed implementation process.
n
CCLA system modeled and FIRN telecommunications network designed
and tested. Enhancement and installation of FIRN telecommunications
backbone completed.
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1991-92
n
Library software profiling and training visits made to all 28 institutions.
n
Library buildings at six institutions wired for the system and connected to the
CCLA/FIRN network.
n
Dedication ceremony held in conjunction with activation of Tallahassee
Community College as the first institution connected to the system. The
automated system became known as LINCC, Library Information Network
for Community Colleges.
n
Training of library staff at six institutions completed; students began using
LINCC.
n
Installation training program developed and presented to hardware contact
representatives at first ten institutions in the activation sequence. Site Manage-
ment Guide published.
n
Visits made to 15 institutions and 23 libraries for wiring design and site-
preparation activities.
n
Menu-driven link between the State University Systems LUIS automated
library system and LINCC made available.
n
Full-text Grolier Academic American Encyclopedia acquired, indexed and made
available to users.
n
Data_LINCC, CCLAs bi-monthly newsletter, began publication.
n
Barcoding Library Collections technical memorandum published.
n
Standing Committee on Bibliographic Quality Control and task forces on
Circulation and Patron Access formed and began work.
1992-93
n
Fifteen institutions connected to LINCC and trained in its use.
n
Circulation module developed and tested. Prototype site activated.
n
Version 2.1-2 of the DRA software tested and installed into the LINCC
system.
n
LINCC Cataloging Guidelines published to assist libraries in the continuing
process of database building.
n
LINCC featured in EDU magazine and Southeastern Library Journal. Presenta-
tions made before the Governor and Cabinet and at the annual meeting of the
American Society for Information Science. CCLA received achievement
award from the Florida Association of Community Colleges, Learning Re-
sources Commission, for LINCCs contribution to improving educational
quality.
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1993-94
n
Final eight institutions connected to LINCC. Connection of Edison Commu-
nity College, last in the chain, symbolized at LINCC to the Future ceremo-
nies at CCLA in February 1994.
n
Four institutions trained and activated on the circulation module.
n
Development and testing of serials management module began. Regional
workshops held to prepare local library staff for serials cataloging.
n
DRA software version 2.2 loaded on LINCC. Versions 2.3 and 2.3-A arrived
and testing began.
n
Printers provided for public online catalog terminals.
n
Internet Access Menu added to LINCC, providing access to Internet services.
n
CCLA became a development partner in the Florida Schoolyear 2000 Initia-
tive.
n
One-millionth MARC record added to LINCCs union bibliographic database
(July 1993). Two-millionth item record added (November 1993).
n
LINCC became available via FIRN dial-up connections.
n
Task Force on Acquisitions and Serials formed and began work.
n
Regional Automation Readiness Meetings provided information about
LINCC developments.
n
CCLA published Maintaining LINCC Borrower Privacy and LINCC Borrower ID
Planning Issues to help libraries prepare for circulation activation. Second
editions of LINCC Cataloging Guidelines and LINCC_Mail User Guide pub-
lished. LINCC Mail Directory provided to libraries.
n
Patron Access Standing Committee developed evaluation criteria, Executive
Committee developed selection guidelines for future LINCC databases.
1994-95
n
Twelve institutions trained and activated on circulation module.
n
Central computer upgraded with cluster of two VAX 7610s.
n
DRA software versions 2.3 and 2.3-A installed into LINCC.
n
LINCC and online catalog of State Library of Florida (LION) connected.
n
Task Force on Terminal Allocation and Resource Management reactivated
and published recommendations in Issues Related to Expansion and Growth of
LINCC Access.
n
Serials management module developed, five prototype sites activated.
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n
Reserve Room training resumed; presented at 14 institutions.
n
CCLA published LINCC Printserver Guide and Guide to LINCC Resources.
n
Resource-Sharing Issues for Floridas Public Community Colleges, developed by the
Standing Committee on Resource Cooperation, accepted by the Executive
Committee. Regional meetings about the report held for library staff.
n
Lynx World Wide Web browser added to LINCC.
n
Workshops on both technical services enhancements and Internet held
around the state.
n
Use of the Standard Generalized Markup Language for the Knowledge Database:
Foundation for Electronic Document Access and Delivery published.
n
UMI Periodical Abstracts Research II, and Newspaper Abstracts databases added
to LINCC.
n
Expanded Internet functionality and LINCC Bulletin Board released.
n
DRA software version 2.4 installed into LINCC.
n
Bibliographic record duplication resolution project completed.
n
LC MARC databases provided. Batch Processing Service introduced.
n
Guidelines for Responsible Use of LINCC developed by ad hoc committee,
accepted by the Executive Committee.
n
UnCover periodical index and document delivery service available on
LINCC.
1995-96
n
Nine institutions trained and activated on circulation module.
n
Sixteen institutions trained and activated on serials management module.
n
Acquisitions module developed, three prototype sites activated.
n
DRA software versions 2.4-1 and 2.4-2 installed into LINCC.
n
DRA Patron Masking software installed into LINCC.
n
LINCC Terminal Emulation software available.
n
Reports functionality of LINCC expanded; new reports available.
n
Patron-Initiated Requests prototype study conducted at four sites.
n
All 28 community colleges confirmed intent to participate in Cooperative
Database Acquisitions agreement. UMI Periodical Abstracts Research II Full
Text database selected as initial database.
n
Seven libraries participated in Region IV interlibrary loan study.
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n
Online batch transfer of borrower records initiated at 15 community
colleges.
n
LINCC and online catalog of LeRoy Collins Leon County Public Library
(TallyCat) connected.
n
A Matter of Fact statistical database added to LINCC.
n
ERIC database added to LINCC.
n
Migration to TCP/IP telecommunications network completed at all institu-
tions.
n
Phase I of LINCCWeb, World Wide Web server, developed and implemented.
n
Ad hoc Task Force on Community College Library Statistics planned
systematic data collection.
n
Guide to LINCC Access and Guide to LINCC Resources updated.
n
Regional meetings held throughout the state for library administrators.
n
LINCC User Forum held for library staff.
n
VAX-based security firewall installed.
n
HTML and SGML mark-up languages evaluated for future electronic
publications.
1996-97
n
Two institutions trained and activated on circulation module. All 28 com-
munity colleges now activated on circulation.
n
Seven institutions trained and activated on serials management module. All
28 community colleges now activated on serials.
n
Nine institutions trained on acquisitions module.
n
DRA software version 2.5 installed into LINCC.
n
Five new reports added to LINCC.
n
LINCC Assistive Technology Workstation developed and prototyped at two
community colleges.
n
Electronic publications activated beginning with Data_LINCC newsletter.
n
UMI Periodical Abstracts Research II Full Text database activated on LINCC,
funded by Cooperative Database Agreement.
n
OCLCs FirstSearch database service added to LINCC.
n
A report of the Library Subcommittee of the Florida Institute on Public
Postsecondary Distance Learning proposed using distance learning funds from
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the Distance Learning Library Initiative offering library services for distance
learners. A collaborative effort involving CCLA, the State Library of Florida,
and the Florida Center for Library Automation (FCLA), the seven-faceted
program would allow CCLA to offer online OCLCs FirstSearch and Encyclope-
dia Britannica.
n
Site Managment Guide revised and distributed as Site Management Guide, Second
Edition.
n
Introduced support of EM320W terminal emulation software for LINCC use;
LINCC Terminal Emulation section of Guide to LINCC Access updated.
n
LINCC Standard Reports extensively revised and updated.
n
LINCC Database Guidelines updated.
n
Guide to LINCC Access and Guide to LINCC Resources updated.
n
VAX system memory increased. DEC Alpha computer added to VAXCluster.
n
All sites upgraded to Xyplex technology and CISCO equipment.
n
Additional PAC terminals and printers distributed to high-use sites.
n
Prototyping of staff port release conducted at four institutions.
n
Resource Sharing Survey 1996 completed and results analyzed. Patron Access
Survey 1997 and LINCC Serials Survey 1997 completed; results being re-
viewed.
n
CCLA staff demonstrated LINCC and LINCCWeb at Florida Government
Technology Conference.
n
Five one-day LINCCPAC workshops held for library public services staff.
n
Five one-day Technical Services workshops held for technical services staff.
n
Regional meetings for community college library administrators held through-
out the state.
n
LINCC User Forum held for library staff during Florida Library Association
annual conference.
n
Ad hoc Task Force on Community College Library Statistics drafted data
element dictionary and plans for data collection and distribution.
n
Six institutions participated in Tampa Bay region (Region IV) reciprocal
borrowing and LINCC interlibrary loan project.
n
PAC-generated request command activation began; activated at 20 sites.
n
Serials bindery module developed and prototyping began.
n
Two new community college campus libraries opened and connected to
LINCC.
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n
CCLA, State Library of Florida, and LeRoy Collins Leon County Public
Library host Southern DRA Users Conference.
n
LINCC-based community college collection assessment study presented.
n
CCLA continued consultative visits to community colleges.
n
Online transfer of borrower records continued.
n
Offline backup circulation (OBC) software prototyped at three institutions.
n
Consultant worked with CCLA staff on organizational restructuring.
n
LYNX Internet browser enhanced for public use with addition of new com-
mands.
n
Library staff began testing 60 additional OCLC FirstSearch databases in
preparation for general release.
1997-98
n
Eleven institutions trained and activated on the acquisitions module.
n
Five sites trained and activated on serials bindery module.
n
LINCC Assistive Technology Workstations developed, prototyped, and
delivered to 60 community college libraries.
n
LINCC Document Delivery Workstation developed and prototyped at three
institutions (eight campuses).
n
Sixty additional FirstSearch databases activated on LINCC.
n
FirstSearch interlibrary loan feature added to LINCC.
n
Britannica Online and Merriam-Webster's Tenth Collegiate Dictionary activated on
LINCC.
n
Administrative Report, CCLA Director's Report, and minutes of Executive
Committee meetings added to LINCCWeb.
n
PAC-generated request function activated on LINCC.
n
Patron access catalog (PAC) screens revised.
n
Resource Sharing through Circulation implementation planned for summer
1998.
n
LINCCWeb provides public access to LINCC from any computer with
Internet access and a graphical browser.
n
Two Digital Alpha Server 8400 5/350's added to DEC VAXCluster.
n
Guide to LINCC Resources, Guide to LINCC Access, and LINCC Offline Backup
Circulation updated.
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n
Hardware contact and LINCC PAC workshops held.
n
Three reciprocal connections to other Florida libraries in LINCC: Pasco
Online Web of Electronic Resources (POWER), the online database of the
Pasco County Library System; the Hernando County Public Library System;
and the South Pinellas Public Library Cooperative (SPIN).
n
Using LINCC: A Guide to Finding the Information You Need distributed to all
community college libraries.
n
CCLA general information brochure revised, reprinted, and distributed.
n
Proposal to grant statewide reciprocal borrowing priviliges among state
university and community college libraries proceeds through review process.
n
Statewide ground delivery service of interlibrary loan materials implemented
as part of Florida Distance Learning Library Initiative.
n
Florida Distance Learning Reference and Referral Center opened at the
University of South Florida as part of the Florida Distance Learning Library
Initiative.
n
Offline Backup Circulation (OBC) was tested at three sites, documentation
revised in preparation for general release during FY1998-99.
n
LINCC User Forum held for library staff at Florida Library Association (FLA)
conference.
n
Five regional meetings held throughout the state for library directors.
n
Post-training consultations for acquisitions and serials modules.
n
CCLA staff visit new and renovated sites.
n
First joint meeting of boards of CCLA and the Florida Center for Library
Automation (FCLA).
n
Plan revised for providing a LINCC access port for each authorized library
staff member.
n
1997 Resource Sharing Survey completed.
n
More than 120 LINCC statistical reports available to community
college
libraries
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1998-99
n
Five institutions trained on the acquisitions module. All 28 institutions have
now been trained on acquisitions.
n
Five institutions trained on the serials bindery module.
n
LINCC Documentation Delivery Workstations developed, prototyped, and
delivered to 61 community college libraries.
n
MARC Format for Holdings Data (MFHD) conversion of LINCC database
was successfully completed.
n
LINCC/OCLC expanded service prototyped at four institutions.
n
Resource Sharing Through Circulation functionality implemented.
n
Reciprocal borrowing among the 28 community colleges and 10 public
university libraries implemented.
n
CCLAs Printserver redeveloped, prototyped, and renamed LINCC Reports
Service.
n
Guide to LINCC Access, Guide to LINCC Resources, LINCC Database Guidelines,
LINCC Document Delivery Workstation User Guide, LINCC Assistive Technology
Workstation User Guide, LINCC Standard Reports, and the LINCC Printserver
Guide were placed on LINCCWeb.
n
Also added to LINCCWeb during FY1998-99 were: Calendar of Events,
CCLA Committee Handbook, special reports of the CCLA standing committees,
frequently asked questions (FAQs), a news release, the organizational docu-
ment of the CCLA Advisory Board, the Status Report 1997-98, and the Florida
Community College Library Collection Assessment report.
n
Patron access catalog (PAC) screens revised.
n
Five one-day Acquisitions Reports workshops held.
n
WWW.DATA.WHY statistics workshops held.
n
Using LINCC: A Guide to Finding the Information You Need revised and distrib-
uted.
n
General information brochure revised, reprinted, distributed.
n
Thirty-six ongoing LINCC training sessions were held during FY1998-99.
Topics included Acquisitions, Circulation, Hardware Contact, Reserve Room,
Serials, and Technical Services.
n
Collection analysis data updated and mailed to institutions.
n
A project to resolve conflicts with medical subject headings (MeSH) and
Library of Congress headings was completed.
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n
DRA Software Version 2.5-1 tested and installed enabling greater functional-
ity and expanded development opportunities within LINCCWeb.
n
Two CCLA staff members become Certified Webmasters.
n
CCLA staff field-tested the new NT version of OCLCs SiteSearch 4.0.
n
All CCLA staff members participated in a one-day training workshop to learn
Microsoft Outlook 98.
n
LINCC User Forum held for library staff at Florida Library Association (FLA)
conference.
n
Five regional meetings held throughout the state for library directors.
n
Post-training consultations for acquisitions and serials bindery modules.
n
Second annual joint meeting of boards of CCLA and the Florida Center for
Library Automation (FCLA).
n
1998 Resource Sharing Survey completed.
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Financial Activity Summary
1998-99 (As of June 30, 1999)
Appendix 3
Recurring Expense
Operating Cost TOTALS
Salary $ 2,077,907
Benefits 591,899
Travel and Training 263,665
Service Contracts 541,937
Facilities Rental/Electricity 427,080
TCC Operational Expense 75,000
Other Current Expenses 259,868
Repair/Replacement of Equipment 168,592
$ 4,405,948
Capital Outlay
PC Equip. and Peripherals 384,872
Total Capital Outlay $ 384,872
Total Expenditures $ 4,790,820
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1999-2000 Implementation Plan
Appendix 4
Background
CCLA and LINCC are embarking on the 10th year of service to Floridas public
community colleges. LINCC is now an integral part of library and information
services statewide and has attracted national recognition for innovation and de-
pendability.
This decade of service has been one of challenge and achievement, to the credit of
all the LINCC partnersCCLA staff, CCLA Advisory Board and Standing Com-
mittees, employees in LINCC libraries, Floridas library community, the Division of
Community Colleges, and the State Board of Community Colleges.
CCLAs first Implementation Plan was a 1991 plan for the initial activation of
LINCC developed by staff and presented to the CCLA Advisory Board. Since then,
it has become an annual plan of business. This years plan reflects the continued
evolution of CCLA and LINCC.
Strategic Priorities
CCLA has developed three primary strategic priorities, which provide umbrella
categories for both the introduction of new services and continued maintenance
and evolution of established services. These three priorities were developed in
response to the current environment, expressed needs, and with a judicious eye on
the future. Priority areas are:
1.LINCC Services and Products
n
Establish LINCCWeb as a robust information utility, with enhanced
content, redesigned user interface, and new architecture.
n
Continue preparing to migrate LINCC library management services
onto DRAs Taos system. Test and evaluate suitable Taos products as
they become available.
n
Provide information and consultation services that optimize existing
LINCC services and ease community college libraries through the
transition to a more dynamic technological environment.
n
Maintain LINCC library management services established as of June
1998.
2.CCLAs Role and Responsibilities
As community college libraries move into mainstream campus
technology, CCLA will redefine its role and responsibilities for
service delivery. CCLA will take steps to ensure LINCCs long-term
viability as a service to the community colleges, coordinating its
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programs and resources within the statewide context defined by the
Division and the State Board of Community Colleges.
3.CCLA Organizational Environment
CCLA will continue to strengthen and develop as an organization,
providing a consistent framework for effective resource utilization
in support of CCLAs mission.
New LINCC Services and Products
During 1999-2000, CCLA will develop and expand the graphical interface to
LINCC and strengthen and widen services to support library management and
resource sharing. LINCC development priorities identified for 1999-2000 are:
n
Electronic Information Resources
A second generation LINCCWeb will be introduced, supporting Web-
based interfaces to informational databases and the holdings of commu-
nity college libraries. A key activity is the establishment of a rigorous
testing environment and protocols for NT-server based connectivity,
analogous to the testing environment originally established for the LINCC
system.
LINCC content will be enriched through additional FirstSearch databases
and links to Internet resources cataloged.
n Library Management Services
n
LINCC Statistical Support Service, including collection reports, data
workshops, development of consistent data dictionary definitions, and
assistance with IPEDS reports.
n
LINCC Reports Service general release (replacement and enhancement
of current Printserver)
n
Connectivity for new LINCC sites.
n
Outsourcing consultation and support
n
Offline Backup Circulation (OBC) general release
n
Planning for inventory support capability
n Migration to Taos
Continued planning activities relating to the future migration of LINCC
library management services to DRAs new Taos system are anticipated.
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n LINCC Maintenance
Now that the initially-conceived LINCC system is fully activated, mainte-
nance includes the ongoing care of the network; training and user support
activities; maintenance of LINCC databases; maintenance of LINCCWeb;
maintenance of communications with users, funders, and the general library
community; and evolutionary changes in response to the changing technical
environment.
Organizational Infrastructure Development
Further strengthening of the advisory infrastructure and LINCC planning process is
envisioned through the convening of LINCC at 10, a Strategic Review, involv-
ing the Advisory Board, key CCLA staff, and staff of the Division of Community
Colleges.
Areas for development of internal CCLA infrastructure include office automation,
office facilities, personnel, and team effectiveness.
Information Sources; Stakeholder Input
This plan has been assembled with the work of CCLA staff. They relied in part on
information from a wide range of sources:
n
The CCLA Advisory Board provides insight into the application of
LINCC services and important input to the annual planning process.
The Advisory Board includes one representative appointed by the
president of each public community college, as well as the State Librar-
ian, and representatives of the State University System and Division of
Community Colleges.
n
The CCLA Executive Committee, at its quarterly meetings and
through development of its annual goals and objectives, represents the
interests, needs, and developments in LINCC libraries and their parent
institutions, providing valuable information to the planning process.
n
CCLA Standing Committees provide valuable information on the
details of implementation of LINCC services and products and insights
on possible future needs.
n
The Division of Community Colleges of the Florida Department of
Education provides policy direction, and Division staff provide timely