How We Integrate With IBM and Microsoft UC Eco-Systems

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Oct 30, 2013 (3 years and 10 months ago)

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Copyright © Siemens Enterprise Communications 2007. All rights reserved.

How We Integrate With

IBM and Microsoft

UC Eco
-
Systems

April 2008


Copyright © Siemens Enterprise Communications GmbH & Co KG 2008. All rights reserved.

Page
2

Siemens Enterprise Communications

IBM Lotus Sametime

and Lotus Notes

Page
3

Siemens Enterprise Communications

OpenScape UC Application and IBM Eco
-
System In
tegration

Levels of Integration




Aggregated presence
integration


Instant messaging

integration


Web conferencing integration


Groupware integration (click
-
to
-
call, click to conference,
unified messaging, voice
portal, and directory access)



Provides rich telephony presence and
advanced conferencing and mobility for
Sametime users



Users have a more consistent, collaborative,
easy
-
to
-
use Unified Communications
experience



Helps customers achieve more business
value from their UC investments


Value to our Customers…

Page
4

Siemens Enterprise Communications

Aggregated Presence Integration with IBM Lotus Sametime *

Sametime contacts that are not OpenScape UC
contacts appear as external contacts (with no
user presence but are click
-
to
-
call enabled and
show IM presence)

SUBJECT TO CHANGE



View voice and IM presence state of
Sametime contacts



Click to call Sametime contacts from
OpenScape UC client



Presence state is updated by
OpenScape UC and Sametime clients

Advantage for Users


Preserve Sametime
contact grouping while
conforming to
OpenScape UC contact
grouping


Synchronized
OpenScape UC and
Sametime presence state

Sametime IM presence
enhanced with voice
presence and One
Number Service

* Planned availability V3R1 Q4 2008

(View presence status from OpenScape UC
client available with V3)


Page
5

Siemens Enterprise Communications

IM Client Integration with IBM Lotus Sametime *

SUBJECT TO CHANGE



View IM presence of OpenScape UC
and Sametime contacts



Initiate IM session from OpenScape UC
client or from Lotus Sametime IM client



Harmonized user experience between
OpenScape and Sametime IM clients


Advantage for Users

Launch Sametime
IM window


View IM presence of Sametime contacts
that are not OpenScape contacts

*planned availability Q4 2008

Page
6

Siemens Enterprise Communications

Integration with IBM Lotus Sametime Web Conferencing

SUBJECT TO CHANGE



Initiate Web conferencing session from
OpenScape UC client



Integrated audio conferencing



Enhance audio conferencing sessions
to Web collaboration sessions




Advantage for Users

Launch Sametime Web
Conferencing

Client GUI Review Kickoff

Click to conference
over any media: voice,
video, web

Page
7

Siemens Enterprise Communications


Directory Access

Integration with IBM Lotus Notes Groupware *

Business: +49 (2302) 667
-
2081

Home: +49 (xxxx) xxxxxx

Mobile: +49 (171) xxxxxxx

SUBJECT TO CHANGE



LDAP access to Lotus Notes
client based private contacts



Search Lotus Domino Global
Address book (server
connectivity via LDAP)



Advantage for Users

Add contact &
directory search

*planned availability Q4 2008

Page
8

Siemens Enterprise Communications


Click
-
to
-
call/conference

Integration with IBM Lotus Notes Groupware *

Business: +49 (2302) 667
-
2081

Home: +49 (xxxx) xxxxxx

Mobile: +49 (171) xxxxxxx

SUBJECT TO CHANGE



Click
-
to
-
call, click
-
to
-
conference from Lotus Notes



Calling a Lotus Notes contact



Calling the sender of an e
-
mail




Advantage for Users

Click
-
to
-
call

*planned availability Q4 2008

Page
9

Siemens Enterprise Communications


Unified Messaging

Integration with IBM Lotus Notes Groupware

SUBJECT TO CHANGE



Provides a single view of all
messages



Manage voice mail messages
from Lotus Notes inbox



Access voice mail and email
messages from anywhere
using OpenScape UC Voice
Portal

Advantage for Users

View and hear
Voice mail
messages

Page
10

Siemens Enterprise Communications


Future Directions:

IM & Presence Federation

OpenScape
Desktop Client

IM Interworking
(“Federation”)

Non
-
OpenScape
Users

Lotus Sametime Client

OpenScape Unified
Communications Server

AOL

Yahoo!

Launch of Sametime
client IM window

OpenScape <
-
> Sametime

User ID Linkage

SUBJECT TO CHANGE

Page
11

Siemens Enterprise Communications


Tightly integrated into Sametime


Leverages architecture synergies in IBM
support for SOA and Siemens OpenSOA
initiative


IBM and Siemens share common
strategies for the collaborative user
experience
.


Siemens and IBM Partnership


Combines strong thought leadership


and execution to deliver end
-
to
-
end


solutions for combined UC Portfolio


Areas of Focus:


GTS
-
ICS with HiPath Solutions


Unified Communications


Strategic Outsourcing


GTM teaming driving more business value


Intent is to drive deeper level of integration

Our Broadening Relationship with

GTS


SO

UC

IBM &
Siemens

OpenScape UC Integration to Lotus
Sametime


IBM Lotus Sametime Unified Telephony solution
enhanced with OpenScape collaboration and
presence capabilities

Press Announcement, August 22, 2007


Siemens Strikes OEM Agreement to License
OpenScape Technology to IBM

Page
12

Siemens Enterprise Communications

Microsoft OCS 2007, Live
Meeting, and Outlook

Page
13

Siemens Enterprise Communications

OpenScape UC Application and MS Eco
-
System In
tegration

Levels of Integration




Aggregated presence
integration


Instant messaging

integration


Web conferencing integration


Groupware integration (click
-
to
-
call, click to conference,
unified messaging, voice
portal, and directory access)



Provides advanced voice, conferencing and
unified messaging for OCS users



Users have a more consistent, collaborative,
easy
-
to
-
use Unified Communications
experience



Helps customers achieve more business
value from their MS investments


Value to our Customers…

Page
14

Siemens Enterprise Communications

Microsoft Office Communicator

Telephony Enablement with OpenScape VoiceLink



Control PBX desk phone through
Communicator client



Adds PBX phone presence awareness
to/within Communicator client

Advantages for Users

SUBJECT TO CHANGE

Page
15

Siemens Enterprise Communications

Click
-
to
-
Web
-
Conference

Integration with Microsoft Live Meeting *



Live Meeting is one more tool within a truly
Unified Communications suite



Click within OpenScape to Launch a Web
Conference using Live Meeting



Two ways to conference:


Meet
-
me conferencing (not available
w/OCS)


Presence
-
based
call
-
out

conferencing

Advantages for Users

SUBJECT TO CHANGE

*planned availability Q4 2008

Page
16

Siemens Enterprise Communications

Call selected item via OpenScape

Business: +49 (2302) 667
-
2081

Home: +49 (xxxx) xxxxxx

Mobile: +49 (171) xxxxxxx

Call

Groupware
Integration


Click
-
to
-
Call

Call selected item via OpenScape

Business: +49 (2302) 667
-
2081

Home: +49 (2101) 223
-
4009

Mobile: +49 (171) 671
-
2332

Call

Click
-
to
-
Call



OpenScape adds voice capability to
Microsoft Outlook users



Efficient click
-
to
-
call inside Outlook


Call an Outlook contact


Call the sender of an e
-
mail

Advantage for Users

SUBJECT TO CHANGE

Home: +49 (2101) 223
-
4009

Mobile: +49 (171) 671
-
2332

Page
17

Siemens Enterprise Communications

Aggregated Presence Model *


OCS IM presence state seen
next to all user device
availability (voice, video, etc)


User IM availability is derived
from OCS and presented
within OpenScape


OpenScape can also display
other IM presence states
from Jabber, Lotus





OCS IM presence state seen next to
all

user devices’ voice availability



User IM availability is derived from OCS
and presented within OpenScape



OpenScape can also display other IM
presence states from Jabber, Lotus


Advantages for Users

SUBJECT TO CHANGE

*planned availability Q4 2008

Page
18

Siemens Enterprise Communications

Instant Messaging Client Integration *

Rebecca Laxzlo



Launch an IM with OpenScape



IM is one more tool for OpenScape user



Target OCS user engaged from
OpenScape client

Advantages for Users

SUBJECT TO CHANGE

*planned availability Q4 2008

Page
19

Siemens Enterprise Communications

Directory Services Integration





Identity Management: OpenScape UC leverages and synchronizes with data
from Microsoft Active Directory (used by OCS)



Streamlined process for adds, changes, deletions



LDAP connectivity leverages:


Microsoft Exchange Global Address Lists


Access to user’s Outlook private contacts


Advantages for IT Staff

SUBJECT TO CHANGE

Page
20

Siemens Enterprise Communications



IM Interworking
(“Federation”)

Non
-
OpenScape
Users

AOL

Yahoo!

Launch of IM
MOC Client
window from
OpenScape UC

SUBJECT TO CHANGE



Users on different IM systems will be able to IM each other

Advantage for Users

Future Directions:

IM & Presence Federation

Page
21

Siemens Enterprise Communications

The Siemens
-

Microsoft Relationship



Working together since 2001



Worldwide Sales/Marketing Alliance signed in 2005



OpenScape UC supported on LCS in 2005



Integrate with OCS via VoiceLink in 2007



OpenScape UC supported on OCS in 2008


Page
22

Siemens Enterprise Communications

Supplemental Slides

Page
23

Siemens Enterprise Communications

OpenScape

Applications

Software

Foundation

Any Client, IP, IT, or Telephony Infrastructure

OpenScape Unified Communications Server

SIP Session

Control

Aggregated
Presence

Admin. &
Licensing

Availability

Management

OpenSOA

QoS

Management

Session Detail
Reporting

and more…

and more…

OpenScape Unified Communications Suite

A comprehensive software and services portfolio

OpenScale Service Management

Op

OpenScale

Integration
Services

Security

CEBP

Vertical

Industry

Apps





CEBP

IBM
Ecosystem

CEBP

Other Line
of Business

Apps

and more…

CEBP

Microsoft
Ecosystem

* HiPath 8000 V3.1 R2

OpenScape

Applications

OpenScape

Voice*

OpenScape

Mobility

OpenScape
Video

OpenScape

Messaging

OpenScape

UC

Application

OpenScape

Contact
Center

and more…

At Announcement:


Groupware integration


MOC Telephony enablement


(OpenScape VoiceLink)


Directory services integration


Q4 2008 add:


Web conferencing integration


Aggregated presence integration


IM integration

Page
24

Siemens Enterprise Communications

OpenScape

Applications

Software

Foundation

Any Client, IP, IT, or Telephony Infrastructure

OpenScale Service Management

OpenScape Unified Communications Server

SIP Session

Control

Aggregated
Presence

Admin. &
Licensing

Availability

Management

OpenSOA

QoS

Management

Session Detail
Reporting

and more…

and more…

Op

OpenScale

Integration
Services

Security

CEBP

Vertical

Industry

Apps





CEBP

IBM
Ecosystem

CEBP

Other Line
of Business

Apps

and more…

OpenScape Unified Communications Suite

A comprehensive software and services portfolio

CEBP

Microsoft
Ecosystem

* HiPath 8000 V3.1 R2

OpenScape

Applications

OpenScape

Voice*

OpenScape

Mobility

OpenScape
Video

OpenScape

Messaging

OpenScape

UC

Application

OpenScape

Contact
Center

and more…

At Announcement:


Web conferencing integration


Directory services integration


View Sametime presence status


from OpenScape UC client


Q4 2008 add:


Groupware integration


Aggregated presence integration


IM integration