Practice Questions Chapter 2: Major Business Initiative XLM/B: The World Wide Web and The Internet

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Nov 5, 2013 (3 years and 9 months ago)

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Practice Questions

Chapter 2: Major Business Initiative

XLM/B: The World Wide Web and The Internet


1. What type of system tracks inventory and related business processes across departments
and companies?


A) Strategic information systems


B) Data proc
essing systems


C) Inventory management systems


*
D) Supply chain management systems



2. What type of system tracks and analyzes transactions made by customers?


A) Decision support systems


B) Tactical systems


*
C) Customer relationship manage
ment systems


D) Knowledge base systems



3. What type of system tracks and analyzes all of the activities in the sales process?


A) Customer information systems


B) Decision support systems


*
C) Sales force automation systems


D)
Order

process
management systems



4. What terms is used to identify technology that is used to support many people working
together on one project?


*
A) E
-
collaboration


B) I
-
technology


C) Social networking


D) Knowledge management




5. What term is used to

identify people coming together from various geographical locations to
complete some task?


A) I
-
team


*
B) Virtual team


C) Online work group


D) Distributed team



6. What type of Web site allows visitors to create and maintain information poste
d on its site?


*
A) Open source site


B) Wiki


C) Knowledge construction sites


D) FTP site



7. Which person oversees an organization's entire information system?


A) CTO


B) CSO


*
C) CIO


D) CPO



8. Which type of system includes all t
echnology systems and software across an organization?


A) Knowledge based systems


B) Strategic information systems


*
C) Enterprise resource planning systems


D) Management information systems



9. What is the term used to depict aged informatio
n systems that are technologically out
-
of
-
date?


A) Outdated information systems


B) Obsolete systems


C) Archaic systems


*
D) Legacy information systems



10. Which type of system captures, organizes, and disseminates knowledge?


A) Tactical in
formation systems


B) Artificial intelligence systems


C) Decision support systems


*
D) Knowledge management systems


11.

Which type of transportation uses multiple channels to transport products from the
manufacturing location to the customer destin
ation?


A) Hyper


B) Divergent


*
C) Inter
-
modal


D) Complex



12.

Customer relationship management (CRM) systems include which of the following
functions?


A) Sales force automation


B) Customer service and support


C) Marketing campaign ma
nagement and analysis


*
D) All of the above


13.

Which type of system facilitates the automation and management of business processes?


A) E
-
systems


*
B) Workflow


C) Alliance


D) Integrated



14.

A _____ IT structure develops from decentralize
d IT functional units; these units support an
individual department or functional area.


*
A) Fully
-
integrated


B) Top
-
down silo


C) Operational


D) Matrix



1
5.

What is open
-
source information?


A) Programming code that is available or open to
customers


B) Information that is linked with the originator of the information and any related sources of
information


C) Evolving information or information that can be edited by the community that uses it


*
D) Information that requires further inv
estigation into its credibility



16.

What is an enterprise resource planning (ERP) system?


*
A) An integrated software system for every functional area within an organization


B) A collaborative document management system that stores and manages docu
ments
needed by the entire organization


C) A database management system that maintains information on the information resources
for the entire enterprise


D) A strategic planning methodology that promotes enterprise
-
wide planning rather than
decentral
ized planning



17.

What is the title for the person responsible for ensuring that information is used in an ethical
way and that only the right people have access to certain types of information?


*
A) CPO (chief privacy officer)


B) CIO (chief inform
ation officer)


C) CTO (chief technology officer)


D) CSO (chief security officer)



18.

Do businesses use social networking systems?


A) Not during business hours or with organizational systems.


B) Contemporary businesses provide space in their
systems for socializing but time and space
is limited and monitored.


*
C) Yes, to connect to influential people from outside your immediate environment or
organization.


D) Social networking systems are an emerging technology whose potential is still u
nknown.



19.

Which of the following systems primarily concentrates on the customer?


*
A) CRM


B) ERP


C) SCM


D) CCM



20.

Which type of software dominates the supply chain management (SCM) environment?


A) Transaction processing


B) E
-
colla
boration


C) Front office systems


*
D) Enterprise resource planning


21. Which of the following identifies a specific web page and its computer on the Web?


A) Web site


B) Web site address


C) URL


*
D) Domain Name



22. Which of the followin
g terms applies to all the web pages for Amazon.com?


A) Top
-
level domain


*
B) Web site


C) Web site address


D) Web domain



23. Software, such as Explorer and Firefox, are referred to as _____.


A) Systems software


B) Utility software


*
C
) Browsers


D) Internet tools



24. Which of the following is the second generation of the Web?


A) Voyager


B) XML and CSS


*
C) Web 2.0


D) SOAP


25. If you wanted to be part of an online community that creates an educational web site that
all
ows its members to add to or change its information, what type of web site would you need?


A) Educational or .edu


B) Social networking site


*
C) Wiki


D) Web 2.0


26. If you wanted to create a broadcast that could be downloaded from the Internet
, what would
you create?


A) IBroadcast


B) EShow


*
C) Podcast


D) ICast



27. When data moves from one set of major connections to another on the Internet, we call
these connections the Internet _____.


A) Pathway


*
B) Backbone


C) Communica
tions system


D) Routers


28. When internet data leaves your campus, it normally goes to a(n) ______ before moving
toward its destination.


A) Internet backbone


*
B) Network access point


C) Base station


D) Communication system

29. MCI and AT
&T are examples of which of the following?


A) Social networks


B) Communications systems


*
C) Internet service providers


D) Mobisodes



30. What type of telecommunications hardware allows you to access the web?


A) Browser


*
B) Modem


C) F
TP protocol


D) IRC


31.
If you were to create a Web site, each Web page on your site would need a(n) _____.


A) Internet connection


B) service provider support


*
C) URL


D) domain name





3
2
.
Which top
-
level domain represents an Internet adm
inistrative organization?


A) .com


*
B) .net


C) .org


D) .edu



3
3
.
Which type of Web technology provides you with frequently published and updated digital
content about, for instance, stocks?


A) Podcasts


B) Blogs


C) Wikis


*
D) RSS fee
ds



3
4
.
Which term describes a point on the Internet where several connections converge?


A) Network service providers


*
B) Network access points


C) Internet service providers


D) Client computer



3
5
.
If you lived in a remote location away fro
m any major city but wanted a high
-
speed Internet
connection, what most likely would be your best option?


A) DSL


*
B) satellite


C) cable


D) telephone modem



3
6
.
What type of service does an FTP server provide?

A) Discussion groups and online
chats

B) Information from sites like eBay

C) Web surfing
|

*
D) File downloads and uploads



3
7
.
What Web site allows visitors to create, edit, and sometimes delete content from its site?


A) Blog


B) Social networking


C) RSS feed


*
D) Wiki



3
8
.
If you were a senator setting up a Web site for your constituents, most likely the extension
would be which of the following?


A) .net


B) .org


C) .info


*
D) .gov



3
9
.
Which Web facility helps you find sites with the information or services y
ou want?


A) Web browser


B) Web favorite


C) Wiki


*
D) Search engine



4
0
.
Which of the following environments is a vast network of computers that connects millions of
people all over the world?


A) World Wide Web (WWW)


*
B) Internet


C) In
ternet Service Providers (ISP)


D) Blogs