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Nov 5, 2013 (3 years and 11 months ago)

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QEQM Enhances Decision Making
Skills in Quality

QEQM Enhances Decision Making
Skills in Quality



Practical

approaches

and

tools

for


improving

quality

and

productivity

QEQM Enhances Decision Making
Skills in Quality



Practical

approaches

and

tools

for


improving

quality

and

productivity




defining

problems

and

root

causes



developing

and

selling

feasible

solutions



measuring

system

performance,




managing

projects

and

change


QEQM Enhances Decision Making
Skills in Quality



Practical

approaches

and

tools

for


improving

quality

and

productivity




defining

problems

and

root

causes



developing

and

selling

feasible

solutions



measuring

system

performance,




managing

projects

and

change



Experiential

learning

through

a


team
-
based

“real

world”

project

QEQM
Content Breakdown

Quality Basics
Management Tools
Change
Management
Statistical
Methods
Project
Presentations
Kaizen/
TQM

Kaizen
Project


Team
Basics

Problem
Solving
Methods

Process
Mapping

Organizatio
nal Change
Manager

Quality Basics

5 Topics in 4 Weeks

Management Tools

7 Topics in 4 Weeks


Affinity
Diagram

Interrelation
ship Digraph

Tree Diagram
and Matrices

Prioritization
Matrices

Eight Basic
Tools

Project
Planning and
Management

Change Management

3 Topics in 3 Weeks

Organizational
Change


Challenge


Nature

Organizational
Change


Leading


Motivating

Organizational
Change


Tools


Practical Issues

Statistical Methods

4 Topics in 2 Weeks

Statistical
Methods

Process
Control

SPC
Charting

SPC in
Practice

Process
Capability

Project Presentations

in Last 2 Weeks

Submit Written Report

Due Last Day of Class

Present Project in 180 Minutes Live Meetings

7 ~ 8 per Meeting

Post Executive Summary in Forum

Review

Comments

QEQM Grading Policy

Workload Breakdown

Homework - 20%
Project Presentation
- 25%
Project Report - 35%
Class Engagement -
20%
QEQM Grading Policy

Lateness: Loss of 5% of
grade per day only for
HW1 and Project Report


Target Due
Dates

QEQM Grading Policy

Course grades are determined as follows:



A > 93 points

AB > 87

B > 80

BC > 75

C > 70

D > 60

F

<

60

Guaranteed Formula for

Success in QEQM



Read the weekly lesson objectives



Listen to the digital movie lesson presentations



Actively participate



Discussion Forum and Live Meetings



Keep current with your project


Don’t

Procrastinate!



Check your work against


the feedback from the


instructor

QEQM Will Help You ….

1.
Analyze a process and identify the
opportunities for improvement in quality.


QEQM Will Help You ….

1.

Analyze a process and identify the opportunities
for improvement in quality.


2.
Apply a systematic problem solving approach
to a wide category of situations.


QEQM Will Help You ….

1.

Analyze a process and identify the opportunities
for improvement in quality.


2.

Apply a systematic problem solving approach to a
wide category of situations.


3.

Identify, collect, and analyze both quantitative
data and language data needed for identifying
a problem.

QEQM Will Help You ….

4.

Prioritize tasks and manage the projects for
process improvement.


QEQM Will Help You ….

4.

Prioritize tasks and manage the projects for
process improvement.


5.

Implement corrective and preventive action
systems based on the tools and techniques
of continuous process improvement.


QEQM Will Help You ….

6.

Understand the basic issues and dynamics of
implementing change in an organization.



QEQM Will Help You ….

6.

Understand the basic issues and dynamics of
implementing change in an organization.


7.

Describe how and when to use statistical
techniques for process improvement and
control.


QEQM Will Help You ….


8.

Work effectively in a team environment to
achieve improvements in business processes.


QEQM Will Help You ….


8.
Work effectively in a team environment to achieve
improvements in business processes.


9.
Appreciate Graduation


Questions