Integration of Technology

guineanscarletElectronics - Devices

Nov 27, 2013 (3 years and 7 months ago)

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Integration of Technology

Federal Express
Corporation

FedEx



CO
SMOS®: Real
-
time package tracking

COSMOS (Customer Operations Service Master On
-
line
System) is a computerized package tracking system that
monitors every phase of the delivery cycle at Federal Express.



Ever since FedEx adopted Internet technology, it has currently
integrated Wireless
,
Bluetooth Solutions

and

GPRS
.



FedEx’s website allows its customers and business partners to
have access to information regarding shipment process,
locations, tracking, freight services, and expedited services
.




Microsoft
PowerPad
,

Wireless Solutions

&
Bluetooth



FedEx uses wireless data collection devices



The
FedEx
PowerPad

is a Microsoft Windows
-
Powered Pocket PC
that
can

scan

barcodes

on
each

parcel

and

RFID tags to determine
the location and status of the
shipments
.




PowerPad

immediately uploads information such as signatures,
proof of delivery, and time stamp into the FedEx
network
,
Cosmos
.



Powerpad

can
acces

real

time
information

about

other

packages

and

weather

and

allows

them

to

answer

questions
.



Powerpad

communicates

with

the

printers

on
the

couriers

belt

to

print

barcode

labels

for

the

packages
.



Powerpad and GPRS


Powerpad

uses

the General Packet Radio
Service (GPRS) network
operated

by

mobile
phone

companies

and

bluetooth

to

allow

the

couriers

direct

access

to

Cosmos
.



“Digital data can be sent via general packet
radio service (GPRS) to another mobile phone,
PC, personal digital assistant (PDA), fax
machine or other information bank”.


Digital Pen



FedEx

also

uses

a

digital

pen

that

incorporates

a

wireless

transceiver

and

infrared

camera

that

takes

images

of

user

hand
writing

patterns
.



This

provides

security

and

proof

of

a

user’s

inputted

information

and

is

immediately

transmitted

in

real

time
.





Radio Frequency Identification (RFID)



FedEx has been using
RFID

technology since 1999.



Smart tags on packages and envelopes



When trucks enter or leave the FedEx hub, all of the tracking
information of packages is uploaded by the RFID system.



They are also monitoring temperature and humidity inside
packages.


Velcro Wristband RFID



FedEx uses an automatic keyless entry and ignition system.



The wristband offers FedEx’s delivery employee a ‘hands
-
free’
vehicle access rather than having to scramble around to find
keys while holding customer packages.



The wristband is beneficial to FedEx because it provides
efficiency for the couriers to get products out to their
customers without difficulty.