DOITT CITYWIDE CONTRACTS UPDATE

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Nov 25, 2013 (3 years and 11 months ago)

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DOITT CITYWIDE CONTRACTS UPDATE

GOVTECH 2005


Department of Information Technology and
Telecommunications


Gino Menchini, Commissioner






DoITT continues to establish citywide technology contracts for
use by any agency


Streamline technology procurement with pre
-
approved
contractors and rates


Contracts are expanding in scope and the goal is to include


IT Services


Software


Hardware


Maintenance


OVERVIEW

AGENDA


IT Services contracts


Joe Gallagher


Maintenance Contracts


Stew Fleisig


New and upcoming contracts


Lisa Lugo


General question and answers


Please hold questions until the end of each presentation

.


CITYWIDE IT SERVICES

CONTRACTS


Joseph Gallagher

Assistant Commissioner

DoITT


Based on NYS Backdrop Contracts



Pre
-
approved Contractors and Rates



Rapid contractor selection
-

startup

OVERVIEW

CONTRACT COVERAGE


PM/QA
-

Project Monitoring/Quality Assurance


Requirements Definition


Systems Integration


Hand Held Systems Integration


Information Technology Consultant Services (ITCS)


IBM Emergency Services



SERVICES CONTRACTORS

PM/QA

CTGi

Gartner

VIP

REQUIREMENTS DEFINITION

CGI
-
AMS

SYSTEMS INTEGRATION

Accenture

Bearing Point

Dimension Data

HAND HELD

Calamp

IBM

3I Infotech

ITCS


14 Contractors


EMERGENCY IT SERVICES

IBM


Global Crisis Management

PM/QA SERVICES


Project Planning


Project Management


Risk Management


Project Monitoring


Quality Assurance


Testing


Subject Matter Expertise


REQUIREMENTS DEFINITION SERVICES


Business Process Engineering


Functional Requirements


Technical Specifications


Solution Analysis


Work flow


Use Cases


Design

SYSTEMS INTEGRATION SERVICES


Systems Analysis


Design


Prototyping


Programming


Integration


Implementation


Documentation


Training


Rollout


HAND HELD SYSTEMS INTEGRATION


Design


Development


Testing


Training


Rollout


INFORMATION TECHNOLOGY CONSULTANT SERVICES
(ITCS)


Temporary IT Resources


Up to 24 month assignments



Support for projects, development,
maintenance and operations



Process driven by Agency ACCO




ITCS CONTRACTS


Modeled after the NYS MASA


7 Classes of service


12 OGS titles in each class


5 contractors for each class


14 Contractors (35 separate contracts)



ITCS CLASSES


Class 1. Systems Management (Mainframe)


Class 2. Systems Management (Mid
-
Range)


Class 3. Systems Management (PC)


Class

4
.

Applications

Development

(PC)


Class

5
.

Internet/Intranet

Application

Services


Class

6
.

Help

Desk

Services


Class

7
.

Local

Area

Network

Services

(LAN/WAN)




IBM EMERGENCY SERVICES

Immediate Readiness


-

Critical Incident Response


-

Centralized, coordinated procurement


-

Technical and logistical support


IT Emergency preparedness

-

City Agency IT emergency response planning




CONTRACT USAGE STATISTICS

Contract


Assignments

Agencies


PM/QA



25



18


RD




11



7


SI




8




6


HH




1




1


ITCS



116 (Cons)


17


IBM Emergency


1




1

PM/QA ASSIGNMENTS (SAMPLING)


FDNY CAD System Evaluation


TLC


Taxicab Enhancement


NYPD


Handheld Parking Tickets


DoITT


911 Consolidation


Law


WTC Litigation


NYCAPS


Comptrollers Office
-

OASIS


REQUIREMENTS DEFINITION PROJECTS


Human Services Contract Management



Criminal Justice DataShare



DOC Inmate Cash Operations



DHS Homeless Prevention DB



Board of Education Retirement System



SI PROJECTS



DSNY


Network upgrade



NYPD


Real Time Crime Center



CJC


Datashare



DOHMH


GIS Center



DoITT


Integrated Human Services


HAND HELD SYSTEMS INTEGRATION


DSNY


NOVAS



Tier I

-

determined pre
-
approved contractors and established the
DoITT “Parent” Contract





Tier II

-

process for each agency project assignment: Agency
“Child” Contract

Tier I

Tier II

CONTRACTOR SELECTION PROCESS

TIER II PROCESS



Technology Steering Committee (TSC) approves agency request



Agency service request to Contractors



Contractors respond with written proposals



Project Evaluation Team evaluates proposals



Task Order prepared



Agency files Task Order with Comptroller

.


CITYWIDE IT MAINTENANCE
CONTRACTS


Stewart Fleisig

Contract Specialist

DoITT


ESTABLISHED CITYWIDE IT MAINTENANCE CONTRACTS





SUN MICROSYSTEMS


CISCO SYSTEMS

COMMON FEATURES



Based on NYS Backdrop Contracts


Pre
-
negotiated discount eliminates need for
bidding


Ease of use: requires only submission of an
authorized Order Form and a PG entry in FMS


All contract descriptions, procedures, and
forms are available online on Cityshare



CITYWIDE CONTRACT FOR SUN MAINTENANCE


Contract Highlights


Sun Authorized Maintenance for Hardware and Software


Offers 52% discount off list prices for all Levels Of Service


Freezing of yearly costs if no LOS changes


Requires multi
-
year commitment to maintenance


Currently in use by 7 agencies


Continued availability dependent on extension or
replacement of Sun’s recently expired NYS Contract For
Maintenance


Savings to date beyond agencies’ prior discounts:
$2,393,530.

CITYWIDE CONTRACT FOR CISCO MAINTENANCE


Contract Highlights


Three year contract to June 30, 2008; with two ext years


CISCO Authorized Maintenance for Hardware and Software


Offers 25% discount off CISCO maintenance list prices for all Levels
Of Service


Freezing yearly costs if no changes to LOS


One
-
time LOS Adjustment Window at beginning of 4th yr


Requires multi
-
year commitment to maintenance


Invoicing fiscal year based


Currently in use by 18 agencies


Savings to date beyond agencies prior discounts: $552,197.


.


NEW & UPCOMING CONTRACTS


Lisa Lugo

Assistant Commissioner

DoITT

NEW CONTRACT

CITYWIDE RECRUITMENT CONTRACT


Requirements Contract (PG Screen)


One vendor (Spherion)


Useful for recruiting executives


Requirements Contract


contact Mark Hermansen
(212) 788
-
2619


Form to be posted on Cityshare


Contact: Mark Hermansen,
212
-
788
-
2619

mhermansen@doitt.nyc.gov

UPCOMING CONTRACTS

GEOGRAPHIC INFORMATION SYSTEM SERVICES (GIS)


2 classes, up to 3 vendors per class:


GIS Infrastructure, Implementation, Data Services and Application Development


Location
-
Based Services


Contact: Marsha Kaunitz, 212
-
232
-
1114, mkaunitz@doitt.nyc.gov


IT & TELECOM SECURITY SERVICES


3 classes:


Response and Restoration Services (2 vendors)


Assessment, Planning, Design and Implementation Services (3 vendors)


Ongoing Managed Security Services (1 vendor)


Contact: Lisa Lugo, 212
-
788
-
6458, llugo@doitt.nyc.gov

UPCOMING CONTRACTS, continued

LAW MANAGER


Contract covers both product and implementation services


First rollout is to RecTech


Complete implementation for OATH


Requirements definition for OCB, OLR, CCHR and TLC


Contact: Doug Dolan, 212
-
232
-
0922, ddolan@doitt.nyc.gov


TRANSLATION SERVICES


Telephone interpretation


Written Translation


both documents and web content


Intended for 311 but can be used by other agencies


Contact: Barbara Lederman, 212
-
788
-
6485, blederman@doitt.nyc.gov

UPCOMING CONTRACTS, continued

WATCHFIRE WEBXM SECURITY MODULE


Converting Appscan licenses to WebXM


Server
-
based application scanning


Remote scanning services available to agencies


Hosted by DoITT


Contact: Lisa Lugo, 212
-
788
-
6458

ON THE HORIZON...

SERVICES


IT Strategy Planning for City Agencies


Helpdesk Services


SOFTWARE


Oracle


Cognos


Lockheed Martin IQ


Veritas/Symantec


MAINTENANCE


Net IQ


Nortel

INFORMATION ON DOITT ENTERPRISE CONTRACTS


DoITT holds procurement meetings quarterly


Next meeting is Wed November 30 3:00


4:30 pm 75 Park Place
9
th

floor Boardroom


New contracts are announced at ACCO quarterly meetings


All contract information is available on the CIO Portal and on
Cityshare


Additional citywide contracts will be created based on current
and future demand


We welcome your ideas


contact Lisa Lugo

HOW TO GET MORE INFO



Information, instructions and forms for all DoITT
Citywide contracts can be found on Cityshare:


http://cityshare.nycnet/portal/site/cityshare

CITYSHARE HOME PAGE

IT AND TELECOM SERVICES

IT Services Contracts:

Joseph Gallagher (212) 788
-
6460, jgallagher@doitt.nyc.gov

Maintenance Contracts:
Stewart Fleisig (212) 788
-
6380, sfleisig@doitt.nyc.gov

New Contracts:

Lisa Lugo (212) 788
-
6458, llugo@doitt.nyc.gov


Law Manager:
Doug Dolan (212) 232
-
0922, ddolan@doitt.nyc.gov

Recruitment Contract:
Mark Hermansen (212) 788
-
26519, mhermansen@doitt.nyc.gov

GIS Contract:
Marsha Kaunitz, (212) 232
-
1114, mkaunitz@doitt.nyc.gov

For more information contact