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glazierhedgeManagement

Nov 7, 2013 (3 years and 9 months ago)

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Thought Capital

We are pleased to announce our newest
case study from the Health Services
International Network
:
Leading Hospital Ma
nagement Company Drives to Meet ICD
-
10
Mandate
.
This
thought leadership
was written by Fletc
her Lance and
will arrive to the
local offices in mid
-
December
.



Also available to you are two new industry perspectives,

Financial
Services’
Eight Key
Imperatives for Financial Services in the Post
-
crisis Era

and Health
Services’

K
ey
Factors in Driving a Successful ICD
-
10
Implementation
.

These were written by Daniel
Durham and Fletcher
Lance, respectively.

Did you know we have eight
Service Offerings
, with frameworks and tools?

The
se can now be found on the International Network
home page

in SharePoint.




iKnow2

As we look forward to the advent of a new KM platform (slated for re
lease in 2012), it is
important

to
upload all project deliverables to North Highland’s central knowledge
repository, iKnow2. This allows for both more thorough s
earching

and the assurance
that all

knowledge will be positioned properly for the migration to the new platform.
Please use the
project
/
non
-
project

upload links to upload your deliverables to iKnow2.

To make your searching and contributing easier, please refer to our Knowledge
Management webinars available on

our Knowledge Management
site

on iConnect
under Using iKNow2. For any questions on uploading or searching iKnow2, please
contact
Lorrie Burroughs
.




People

Vipul Kapadia

has completed his move to Atlanta to lead Consulting Support Services. Please say hello,
as we welcome him in his exciting and more globally focused role.


International N
etworks

Please also help to welcome Chad Doiron back into his role of IT International Network Co
-
Chair. Mark
Len in London is his counterpart.


Service Offerings

ITIN: Business Continuity and Disaster Recovery Service Offering (note could this be a
link?)

Congrats to Cameron Curry, Dodge McCord and Michael McNeice who have put together a compelling
service offering that leverages

our extensive exp
erience, and wraps it up in a way that’s easier to talk to
clients, sell and deliver
.


The offering
provi
de
s

business development materials
,

along with
a framework

and templates to guide project teams through the delivery process.




That makes four completed service offerings this year and 18 in the pipeline.


Quals in
iKnow2

Q3 was a wonderful example of ou
r
commitment

to
consistent
knowledge sharing, as
over 180 projects

were approved
for close
-
out and

150 new Quals

were uploaded in

iKnow2.

Thanks Lorrie.


NextGen KM

Chuck Morn and
his technology team

have been working to scope out what a global knowledge
management solution comprises that would replace iKnow2, International Networks and span globally
across UK and China. A proof of concept has been produced to help with the communication and
requirements building. Watch out for more on this in the months

ahead.