Knowledge M-BBA-Vx - National University of Modern Languages

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Nov 7, 2013 (3 years and 9 months ago)

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NATIONAL UNIVERSITY OF MODERN LANGUAGES

Faculty of
M
anagement
S
ciences


COURSE OUTLINE

BBA
-
V

Course Title:

Knowledge Management

Course Code:


Credit Hours: 3+0

Course Instructor:


Prerequisites:




Textbooks (or Course Materials)

with Edition:
Knowledge Management

by Shelda
Debowski, 2006
,

Milton, QLD: John Wiley & Sons Australia Ltd.




Course Description:

The course basically explains the key aspects of the learning organization for sustainable
competitive advantage of an organization by cove
ring all key areas i.e. physical, human,
infrastructure and financial activities.



Reference Material



Course Objectives:


The course provides an overview of KM.
After the course the student
s

will be able to:


a.

Explain the importance of Knowledge Management in business and how knowledge is
created,
dispersed and used in the best way.

b.

Explain how Security Knowl
edge Management Systems (SKMS)
can be used and the
advantages
linked to these systems
.



Course Outcomes:

The students will be able to practically implement the knowledge management sy
s
tems in
the real
-
life organizations and may understand the importance of sharing of k
nowled
ge
for their own and other’s benefits.


Assessment Instrument with Weights

Midterm 30
%

End term 50%

Internal evaluation 20% (5 qui
z(s)
, 5 assignment
(s)
, viva voce
(5
)
.



Week #

Lecture #


TOPICS TO BE COVERED

1.

1.

Part I:


Knowledge Influences

Knowledge Context: External Influences on Organizations, The Changing Nature of

Organizations

2.

Strategic Management in Organizations, Knowledge Management

2.

3.

Knowledge Management an Emerging Concept, A Model of Strategic Knowledge

Management

4.

An Introduction to Strategic Knowledge Management: Knowledge Workers, Phases

of Knowledge Development

3.

5.

Knowledge Management Infrastructure, Five P’s of Strategic Knowledge Management

6.

The knowledge Leader: The Contribution of Disciplines to Knowledge Leadership,

The Generic Attributes of the Knowledge Leader

4.

7.

The Leading Knowledge Teams, Leading a Knowledge Network, Recruiting and

Selecting Knowledge Leaders

8.

Developing and
Sustaining a Knowledge Culture: Implementing Knowledge Culture
Enhancement Programs

5.

9.

Part II:


Knowledge Foundations

Supporting Knowledge Management through Human Resource Management Practices:

Structural Support for Knowledge Management

10.

Staffing, Performance Management

6.

11.

Learning and Development, Supporting Knowledge Management Through Technology,

12

Knowledge Management Systems, Technologies and KMS Subsystems

7.

13.

Knowledge M
anagement
System D
evelopment

14.

(Contd.)
Knowledge Management System D
evelopment



MID TERM EXAMS



MID TERM BREAK

8.

15.

Part III


Knowledge Applications

Developing a Core Knowledge Framework: The Three Phases of Managing Core

Knowledge

16.

Developing the Core Knowledge Structure, Developing and Managing Knowledge

Repositories: Effective Knowledge Repositories

9.

17.

Repository Quality Control.

18.

Developing an Effective Knowledge Service: Knowledge Services, Knowledge

Service
Contributors

10.

19.

Models of Service Provision, Funding and Promoting the Knowledge Service

20.

Learning and Development in a Knowledge Setting: Learning in a Knowledge

Environment, Creating a Holistic Developmental Approach, Developing a Social

Capital

11.

21.

Developing Knowledge Leadership Capabilities, Project Based Learning, Working

with Technology

22.

Part IV



Knowledge Enhancement and Review

Evaluating the Effectiveness of the Knowledge Strategy: Why Evaluate Knowledge

Management,
Knowledge Strategy Evaluation: Some Basic Principles

12.

23.

Identifying and Measuring Knowledge Inputs, Evaluating and Measuring Intellectual

And Social Capital, Outcomes and the Balanced Scorecard Approach

24.

Benchmarking as an Evaluation Strategy ,

Evaluation Challenges

13.

25.

Sustainable Knowledge Management: Facilitating Successful and Sustainable

Knowledge Management, Knowledge Needs of Franchise Organizations

26.

Mergers, Acquisitions and Downsizing, National Knowledge Strategies

14.

27.

An Overall View of Strategic Knowledge Development: Integrated Knowledge

Development

28.

Identifying and Confronting Potential Knowledge Management Challenges




END TERM EXAMS