ASSESSMENT TOOL – INFORMATION SYSTEMS RECORD ...

glazierhedgeManagement

Nov 7, 2013 (3 years and 7 months ago)

110 views

BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
1

of
9

ASSESSMENT TOOL


INFORMATION SYSTEMS

RECORD COVER SHEET

Student name:


Assessor name:


Date of assessment / evidence:


Qualification title:

(please tick to indicate)



BSB51107
Diploma of Management



BSB50207 Diploma of Business

AQF level of
qualification:

5

Unit(s) of competency assessed:

BSBINM501A Manage an information

or knowledge
management system

BSBRSK501B Manage risk

Required competency outcomes:

BSBINM501A



Organise learning to use information or
knowledge management

system



Manage
use of information or knowledge
management system



Review use of information or knowledge
management system

BSBRSK501B



Establish risk context



Identify risks



Analyse risks



Select and implement treatments

Instructions to assessor:


To complete this assessment, the student is required to
answer all questions in this booklet and demonstrate
specific tasks and skills.

Please be aware of any special circumstances where you
may need to write the answers for the student.

Once the booklet
is completed, you are to make the
assessment decision. Please refer to the marking
guidelines when making this decision.

Instructions to student
:


Complete activities contained within this workbook by
recording your answers in the spaces provided.

At t ach
any addi t i onal document at i on, r epor t s or pr oj ect s,
ensur i ng t hey ar e saved i n t he speci f i ed f or mat.

Assessment evi dence:

Wr i t t en Act i vi t y
Case St udy

Pr oj ect

Ot her _______________________________________

Assessment out come:

( pl ease t i ck t o i ndi cat e)



Compet ent



Not Yet Compet ent

Dat e decl ar ed compet ent:


Dat e of r e
-
assessment

( i f appl i cabl e)




BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
2

of
9

Student declaration:

I declare that:



The assessment process, including assessment information, competency requirements,
student

rights and appeals were clearly explained.



I have been provided with feedback on my assessment and agree with the assessment result.



The work contained within is entirely my own work.


Student:


Date:


Assessor declaration:

I declare that:



The
assessment process, including assessment information, competency requirements,
student rights and appeals were clearly explained.



The assessment was valid, reliable, flexible and fair.



I have provided the student with feedback on their assessment.



I certif
y this assessment record is accurate.

Assessor:


Date:


Comments or feedback:























BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
3

of
9

Written Activity

1.

Provide a definition of an information or knowledge management system.






2.

Describe the differences between an information
management system
and a knowledge
management system.






3.

What knowledge or information systems are used in your workplace or organisation?






4.

Give examples of the different data that can be accessed using your workplace’s knowledge
or information
system.






5.

Give examples of the different reporting that can be accessed using your workplace’s
knowledge or information system.






6.

What policies and procedures are in place relating to your workplace’s knowledge or
information management system?






7.

How are these policies and procedures monitored for compliance, effectiveness and
efficiency?






8.

Give examples of legislation that may affect the use of a knowledge or information system.






9.

Provide an overview of the scope of AS 5037:2005.






BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
4

of
9

10.

How would you address any implementation issues or problems as they arose?






11.

What forms of technical support can you access?






12.

In what ways is the use of your workplace’s knowledge or information system promoted and
supported

throughout your organisation?






13.

How are staff members trained in the use of your workplace’s knowledge or information
systems?






14.

A learning

need can be defined as the gap between what a person needs to know and what
they actually know. In what ways can you identify the learning needs of staff members in
relation to your workplace’s knowledge or information management systems?






15.

Give an e
xample of a learning need you have encountered in your workplace relating to the
use of your workplace’s knowledge or information management systems.






16.

Describe the training you would recommend in order to address the learning need identified in
the
previous question?






17.

How would you monitor the effectiveness of the training?






18.

How would you document the training

provided to meet this learning need
, including
any

outcomes
?






BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
5

of
9

Because of the potential negative impact that a fault/failure related to an organisation’s
knowledge or information
systems
can have on a business, it is imperative to have
effective
risk management systems in place.



19.

What processes, procedures and requi
rements are in place for undertaking risk management
in your workplace?






20.

What tools and techniques can be used in order to generate a list of possible risks?






21.

Identify the strengths and weaknesses of your organisation’s existing risk management
processes.






22.

Provide an overview of AS/NZS ISO 31000:2009
.






23.

Give examples of the various legislation, codes of practice and standards that apply to the
area of risk management.






24.

What internal and external stakeholders would need to be
consulted or considered in regard
to risk management?


Internal stakeholders

External stakeholders






25.

How could you involve other staff members in the risk management process?






26.

How would you explain to other staff members the benefits of having effective risk
management processes
implemented?







BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
6

of
9

To be completed by trainer/assessor

Feedback to Student:


The Students knowledge was:



Satisfactory





Not satisfactory



Project

a)

U
sing the template below, prepare a SWOT analysis of an information or knowledge
management system within your organisation.

Strengths

Opportunities




Weak
nesses

Threats






b)

Following your SWOT analysis, prepare a brief report (
approximately
500
-

600

words)
describing how you could improve the system and take advantage of the strengths and
opportunities
you identified in order
to benefit the organisation.


Your report should discuss:



Overview of the strengths of the system



Analysis of
opportunities to improve the system



Your ideas for improvement



How improvements could be implemented



Training to be provided in the event that improvements are made. Include details of
training


how, what resources will be required, internal or external,
involvement of other
parties etc
.

technical experts



How will you collect feedback



How the system may be impacted by legislation
(
e
.
g
. p
rivacy
l
egislation
)



Resources
required to implement the improvements


could be human, physical or
financial



Attach
report in a word document marked “Report: Assessment Task 2”



To be completed by trainer/assessor

Feedback to Student:


The Students knowledge was:



S慴isf慣瑯ty†





Not satisfactory




BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
7

of
9

Case Study

Read the scenario below and complete the activities

that follow.

A recent report in the media has brought to light how the corruption and ultimate failure of one of your
competitor’s information management system was a key factor in their entering in to receivership.
dive渠瑨t琠t桥 c潮s敱略湣敳 w敲攠s漠di
r攻eyo畲uc潭p慮y h慳 摥cid敤 瑯tc潮摵ct 愠risk m慮慧敭敮t
數敲eis攠瑯t摥瑥牭i湥 瑨攠lik敬i桯潤 潦 s畣栠慮 敶敮琠桡灰敮i湧 瑯tt桥mⰠ慮搠瑯 s整e異 慮 慣ti潮 灬慮
瑯tc潵n瑥爠瑨is⸠





䥤f湴ify 瑨t k湯wle摧攠潲oi湦潲m慴a潮 sys瑥t 瑨t琠y潵 will b攠畳in朠慳 瑨t
扡sis f潲oy潵r risk
m慮慧敭敮琠tr潣敳s.








T桥 r敡s潮s f潲 im灬敭敮瑩湧 愠risk m慮慧敭敮琠灲潣敳s will v慲y 慣c潲摩n朠瑯 瑨t c潮瑥t琠
i渠whic栠i琠is viewe搮d bx灬ai渠yo畲ur敡s潮s f潲oim灬敭敮瑡ti潮 慣c潲oi湧 瑯t t桥 f潬lowi湧
c潮瑥t瑳W


Context

Reasons

Political



Economic



Legal



Social



Technological



Policy





3.

Identify the critical success factors, goals or objectives for your
risk management exercise.






4.

Identify the relevant parties who could assist in the identification of risks.






5.

What kinds of research materials could assist with the identification of risks associated with
your knowledge or information system?







BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
8

of
9

6.

Generate a list of risks associated with your organisation’s knowledge or information system.






7.

Choose three
identified risks from your list, and for each:



Assess the likelihood of the risk occurring



Assess the impact or consequence if the risk occurred


Risk

Likelihood

Impact/consequences















8.

Evaluate the risks from the previous question, and list
them in order of priority from treatment.
Give reasons to explain your evaluation.


Priority

Risk

Reasons for evaluation

1.




2.




3.






9.

Look at the risk you have identified as the highest priority. Determine the most appropriate
options for
treating the risk, should it occur.






10.

In the space below, create an action plan that identifies the specific steps involved in the
implementation of your treatment.






11.

Identify who would need to be informed of the risk management plan, and how you
would
ensure they were informed.






12.

Identify the documentation associated with your risk management plan and how you would
ensure it is appropriately stored.






BSB51107

D
IPLOMA OF
M
ANAGEMENT
/

BSB50207

D
IPLOMA OF
B
U
SI
NESS

I
NFORMATION
S
YSTEMS
A
SSESSMENT

Version

Original

1

2

3

4

5

6

7

8

Date

15/08/2012









Page
9

of
9

13.

How would you implement and monitor your plan?






14.

As a risk management process, how
effective do you think this exercise would be in your
workplace? Give reasons for your answer.






To be completed by trainer/assessor

Feedback to Student:


The Students knowledge was:



S慴isf慣瑯ty†





Not satisfactory