Connect Your Clouds with

gabonesedestructionSoftware and s/w Development

Feb 17, 2014 (3 years and 3 months ago)

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Connect Your Clouds with
Force.com

Developer Track

Jeff
Douglas, Senior
Technical
Consultant, Appirio

Safe Harbor

Safe harbor statement under the Private Securities Litigation Reform Act of 1995:



This presentation may contain forward
-
looking statements that involve risks, uncertainties, and assumptions. If any such
uncertainties materialize or if any of the assumptions proves incorrect, the results of
salesforce.com
, inc. could differ
materially from the results expressed or implied by the forward
-
looking statements we make. All statements other than
statements of historical fact could be deemed forward
-
looking, including any projections of product or service availability,
subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of
management for future operations, statements of belief, any statements concerning new, planned, or upgraded services
or technology developments and customer contracts or use of our services.



The risks and uncertainties referred to above include


but are not limited to


risks associated with developing and
delivering new functionality for our service, new products and services, our new business model, our past operating
losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach

of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers
and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand,
retain, and motivate our employees and manage our growth, new releases of our service and successful customer
deployment, our limited history reselling non
-
salesforce.com products, and utilization and selling to larger enterprise
customers. Further information on potential factors that could affect the financial results of
salesforce.com
, inc. is included
in our annual report on Form 10
-
Q for the most recent fiscal quarter ended
July 31, 2011.
This documents and others
containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web
site.



Any unreleased services or features referenced in this or other presentations, press releases or public statements are not
currently available and may not be delivered on time or at all. Customers who purchase our services should make the
purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and
does not intend to update these forward
-
looking statements.

Jeff Douglas

Senior Technical Consultant
Appirio

Developer Evangelist
CloudSpokes

Co
-
Author

“Salesforce Handbook”


http://
blog.jeffdouglas.com

@
jeffdonthemic



What to Walk Away With


Solid understanding of Force.com integration options
and patterns.


Strategies for connecting various cloud platforms with
Force.com.


Best practices with Force.com integration options.


A
deep love and appreciation for the Force.com
platform.


Agenda


Cloud to Cloud Integration Patterns


Inbound


Outbound


Hybrid


Force.com Toolkits


“RMAforce” Demo


Microsoft Azure


Google App Engine


Amazon
AWS


Heroku


Q&A


Integration

Patterns with
Force.com

Inbound Integration Options for Force.com


Force.com APIs


SOAP API, Bulk API, REST API, Chatter REST (Pilot)


Apex
Web Services


SOAP, REST (Pilot)


Apex
Inbound Email Services


Force.com Toolkits


Google App Engine (Java & Python), Ruby, PHP, Perl, .NET
and Azure


Outbound Integration Options for Force.com


Apex Callouts


Force.com Toolkits


Outbound Message


Apex Outbound Email Services

Apex Callouts


Don’t Forget!


Governor Limits!!


10 callouts per transaction


3MB payload maximum


120 timeout for all callouts


Dreaded “You have uncommitted work pending” error


Callouts from Triggers must be made
asychronously

-

@
future(callout
=true)


The joy of writing test coverage for callouts


Invoke WSDL/SOAP or REST services. Be careful
parsing returned JSON data. Parser is not yet native.


Force.com Toolkits for Services

Force.com Toolkits for Platforms/Languages

Demo Application


“RMAforce”

Demo Application


“RMAforce”

Demo Application


“RMAforce”

Demo Application


“RMAforce”

Demo Application


“RMAforce”

Salesforce.com ERD

Demo
-

Microsoft Azure


Inbound integration from SQL Azure


Java app loads Sales Order data using the Bulk
API

Recap
-

Microsoft Azure


Inbound integration from SQL Azure using Java and the
Bulk API




CVS column names should be same as target org


Consolidate data into SQL Views for easy querying


Schedule the app (.jar file) to run periodically on a server
with email notifications for failures.


Monitor imports (success & failures) in Salesforce

Best Practices

Demo
-

Google App Engine


Inbound integration using the Google App Engine Toolkit
for Force.com (Java) to process customer RMAs.

Recap
-

Google App Engine


Inbound integration using the Google App Engine
Toolkit for Force.com (Java)




Use the “GAE” version of the Toolkit for App Engine.


Use the precompiled “Partner” jar


URL fetch service limited to 5 seconds so streamline
queries and returned results


Cache connection for improved performance

Best Practices

Demo
-

Amazon AWS


Outbound integration to Amazon S3 using the Amazon
Web Services toolkit.


Customer service rep approves RMA, creates PDF and
stores in Amazon S3.

Recap
-

Amazon AWS


Outbound integration to Amazon S3 using the Amazon
Web Services toolkit.




Setup different S3 buckets for sandbox and production


Watch bucket permissions


Guard your

AWS API
keys!

Best Practices

Demo
-

Heroku


Platform/
lauguage

integration with Ruby and Heroku


Customer checks the status of their RMA on mobile
device.


Ruby on Rails application using the REST API.

Recap
-

Heroku


Inbound integration with Heroku.


Ruby on Rails application using the REST API.




Use
OmniAuth

for authorization


Use HTTPS for OAuth2 callback


Use the Heroku SSL add
-
on for quick & easy
encryption


Treat access tokens like passwords!!

Best Practices

Recap


What Did We See?


Strategies for Force.com integration depending on use
case.


Force.com Toolkits for different services and language


How do develop integrations regardless of platform and
language.


How to use different Force.com APIs depending on
application purpose.


Best practices for technologies, toolkits and platforms

Additional Resources


Github

code repo


http://www.github.com/jeffdonthemic/df11preso


Cloud to Cloud Integrations with Force.com


http://wiki.developerforce.com/index.php/Webinar:_Cloud_to_Cloud_Integrations_with_Force.com


Loading Large Data Sets with the Force.com Bulk API


http://wiki.developerforce.com/index.php/Loading_Large_Data_Sets_with_the_Force.com_Bulk_API


Google App Engine Toolkit for Force.com


http://code.google.com/p/sfdc
-
wsc/


Force.com Toolkit for Amazon Web Services


http://wiki.developerforce.com/index.php/Amazon_Toolkit


OmniAuth


https://github.com/intridea/omniauth







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