Bay Area Technology Forum

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Government Technology

Bay Area Technology Forum

November 5, 2009

Presented By: Jon Fullinwider



Director, Local Government



Citrix Systems, Inc.

Presented By: Eric Ludwig



Solution Specialist



CDW
-
G


Time for a reality check?



Cloud Computing


What is it?



Will Government Adopt the Cloud?



Management and Governance in the Cloud?


Cloud Considerations



Criteria for Cloud Deployment



Architecture and Applications

Jon Fullinwider,

Citrix Systems

Eric Ludwig, CDW
-
G

WWW

WWC

Before the Web

Internet

Cloud Services

World Wide Computer

World Wide Web

Utility

World Wide Computer

On
-
demand

Private

Public

County/City Controlled
Environment

Internet domain services

Software as a Service (SaaS)

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

User

Interface

IP Address &

Infrastructure


Amazon


Google


Salesforce.com


Email


ERP


HR


Financial


Collaboration


Social Networking


etc.

Used correctly it can save money and improve service


Allows IT to focus on service delivery and not

on the management of technology

Shared data center

in the Cloud

Browser
!

What types of services are available via the Cloud model?


How do vendors charge for Cloud services?


What types of applications can run in the Cloud?


Can you move from Cloud to another?


What are the issues with Software licensing in the Cloud?


SLA’s in the Cloud, can you enforce them?


What about contractual damage and liability clauses?


How do I manage in the Cloud?


What is
a Public
Private Partnership?

The risks, rewards and concepts of “the
cloud.”

Eric Ludwig

847
-
932
-
6046

Eric.Ludwig@cdw.com


What is cloud computing?


Ambiguity?


Do it yourself?


Outsource?



Physical


Management/Control


Elasticity/Scale


Security



Location


Redundancy


Power


Cooling


Bandwidth


Conditioning


Controls


Audit


SAS


PCI/government audits





Physical or Logical?


Logical


GUI


Flexibility


Visibility


Availability


Physical


Flexibility


Change management


Service Management




Infrastructure redundancy



Rapid Deployment/implementation


New application or announcements



Rapid Expansion and Decline


New online application


Property tax payment


Vehicle Registration


Physical Security


Location


Facility control and compliance


Redundant Systems (i.e. 2+factor authentication)



Logical Security


Firewalls


Intrusion detection and prevention


Access to “Cloud” servers


Auditable results (compliance)

Multi
-
processor
services


Limited Capital Expenditure


O/S Independent


Little or no
rack and power requirements


Rapid
Deployment (some on demand)


Interoperable
with traditional physical co
-
location foot prints
(in some cases)


Redundantly
architected (in most cases)


High service level agreements and redundancies


Environmentally Friendly


Key Benefits

Applications

Data

Network


LAN Fabric


Load Balancing


Virtual Router/VPN


Private network
connectivity

Storage


SAN


Tier 1Disk


Enterprise Tape Backup


Lower tiered (2/3) Disk


Remote Data Vaulting

Systems


Intel Base CPU


IBM Integration?


Memory


Storage

Support


Managed Services


Advanced Reporting

Security


Firewalling


IDS/IPS


Audit compliant

Software


Licensing/


Own or part of service

Cloud Architecture

Virtualize Servers

Virtualize Desktops

Virtualize Storage

Virtualize Applications

Storage Virtualization

Replicat
e

Disaster Recovery Site

Production Site

Storage Virtualization

Tier 2
Storage

Tier 1
Storage

Tier 3
Storage

Tier 3
Storage

Do you believe the Cloud is viable?


Will you adopt Cloud services?


1 to 2 years


3 to 5 years


When


How will this delivery model change your IT organization?


City of Los Angeles?


Beyond the obvious, who might emerge as a key player in cloud services?





Eric Ludwig

Solution Specialist

CDW
-
G

847
-
932
-
6046

eric.ludwig@cdw.com

Jon Fullinwider

Director Local Government

Citrix Systems, Inc.

jon.fullinwider@citrix.com

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497
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