LNI Mobile PoC Presentation - IPMA

friendlybathMobile - Wireless

Nov 12, 2013 (3 years and 9 months ago)

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Labor and Industries

Mobility Implementation

1975

1980

1985

1990

1995

2000

2005

Technology Shifts

Mainframe

Windows Desktop

Internet

March 12, 2010

March 7, 2012

Mobile Technology Shift

Declining PC Sales

In the wake of Apple’s
iPad, Hewlett Packard
announced a record
quarterly loss of $8.9
Billion
(2
nd

Quarter 2012)

AP, August 23rd 2012

PC Sales Continue Decline

Global PC Shipments Fall
by 13.9%


(1
st

Quarter 2013)

Wall Street Journal, April 10, 2013

L&I Mobile Initiative

L&I has more than 200
auditors and
inspectors that spend
several days at a time
on the road visiting
several field sites
sometimes in remote
locations.

These employees need better tools

18th Century Technology

Inspectors still use paper &
pencil to capture data.

Lack of Information

Compliance opportunities are
missed because inspectors
lack access to information
about activities and
contractors at sites.

Trip Routing

Planning trip routes and
site visits is inefficient.
Inspectors spend more
time than necessary on
the road.

User Context

Field Staff

Knowledge
Workers

Public

BYOD

Public Mobile Support

Adaptive layout and
design applied to L&I
Web
-
based content
and applications

LNI.WA.GOV

Scoping

Field Staff

Knowledge
Workers

BYOD

Mobility Model

DEVICE

MANAGEMENT

BUSINESS DATA

DATA CHANNELS

COTS APPS

CERTIFY

Proof Points

Development

Management

Integration

Security

User Experience

Test Plan

DEVICE

MANAGEMENT

BUSINESS DATA

DATA CHANNELS

COTS APPS

Development

Management

Integration

Security

User Experience

Mobility Model

Proof Points

L&I’s Proposed Solution

DEVICE

MANAGEMENT

BUSINESS DATA

DATA CHANNELS

COTS APPS

iPhone/iPad

McAfee EMM

MADP RFP

App Control

L&I’s Implementation

iPhone/iPad



All Blackberry Phones replaced with iPhones.



Centralized purchasing and deployment.



Application Provisioning


Work In Progress


Single Apple ID for devices


Separate Apple ID’s for provisioning staff



Disabled Apple Store, Facetime and iMessage


L&I’s Implementation

Environment



Proxy gateway server at CTS



Juniper VPN



Verizon Virtual Private Network
-

Conceptual




Web Server for hosting:



Mobile Device Management (MDM)



Mobile Application Development Server



Mobile App Distribution Point

L&I’s Implementation

MDM


McAfee EMM



MDM Benefits



Extend EAS Security Policies



Centralize management



Apple Volume Purchasing Integration



In
-
House App Store



Reporting



Extended Device Control



Multiple User Logon

L&I’s Implementation

MDM


McAfee EMM



McAfee EMM Benefits



Integrates with ePolicy Orchestrator



Low Cost



Rapid Deployment



Small Footprint



McAfee EMM Challenge



Disabling Apple App Store prevents VPP app deployment

L&I’s Implementation

Mobile App Dev Platform
-

Verivo



Benefits



Rapid development (declarative)



Cross
-
platform



Small footprint



Observations



Vendor behaves like a development contractor



Cross
-
platform limitations

L&I’s Implementation

App Control



Disabled Apple App Store



SharePoint as one of two data input channel



SharePoint client controls data on iOS



MDM provides device security boundary

DATA CHANNELS

L&I’s Implementation

App Control

DATA CHANNELS

L&I’s Implementation

App Control

COTS APPS

Different user profiles



Apple Volume
Purchasing Program




Apps targeted to user
profiles

L&I’s Implementation

App Control

Common Apps



Infragistics SharePlus


SharePoint Client



Microsoft Lync


Unified communication



Google



Google QuickOffice
-

Conceptual



Microsoft Office Web Apps
-

Conceptual



Junos Pulse


Juniper VPN

L&I’s Implementation

App Control

Profile Apps

Dozens of applications from various sources requested
including:




FEMA



OSHA



Health & Medical



And more…

L&I’s Implementation

Lessons Learned



McAfee EMM



App management not robust



Good value for McAfee customers




Verivo



Product still meeting expectations



Relationship with AT&T complicates implementation




SharePlus



holds promise for data control via SharePoint

L&I’s Implementation

Lessons Learned



Verizon’s Virtual Private Network



Holds promise for connectivity




Single Apple ID on all iOS devices



Broadcast iMessage and Facetime to all devices



Plan to mitigate with Microsoft Lync




Broad pool of ready
-
made apps of value to the agency
from the Apple App Store

Questions