D - The Open University

flameluxuriantData Management

Dec 16, 2012 (4 years and 7 months ago)

140 views


Human Resources HRG158 Issue 2

January 2010

Page
1

of
7



Further
Particulars




This document includes information about the role
for which you are applying

and the
information you will need to provide with the application.





1.

Role d
etails


Vacancy r
eference:

6559

Job title:

Trainee Systems Programmer/Syst
ems Programmer

Reports to:







Salary:

£27,319


ꌳ㔬£㐶

呥rm猠
慮搠c
潮摩ti潮o
:








Grade:







Duration of post:

Permanent

Working hours:

Full Time

Location:

Technical Systems Infrastructure

Closing d
ate:

29 July 2010


Typ
e of application form accepted:





Full


Number of
r
eferees required:





Two

Unit recruitment contact:




Glyn Bailey


Human Resources HRG158 Issue 2

January 2010

Page
2

of
7

2
.
Summary of
d
uties

Systems Programmers and Trainee Systems Programmers report to a Leading Sys
tems
Programmer and form part of a small team of staff responsible for the provision of technical
support and development of central IT infrastructure services for users and students across
the University.


The post involves working closely with colleagues

from Business Systems
Development, Learning and Teaching Solutions and User Services to design and administer
systems and write scripts to manage monitor and control our sophisticated distributed
computing environment.

Much of your role will involve worki
ng with leading software packages, applications and
infrastructure framework solutions to make them fit for the University’s purpose.

Examples
from the current Technical & Systems Infrastructure workload include Siebel CRM, Moodle,
SQL Server and Oracle. W
e operate a VMWare based virtual infrastructure and are currently
installing a new virtualised storage platform and storage area network.

The management of a
range of operating environments is a critical part of the work, ensuring that systems operate
secu
rely and at the optimal level of performance to provide the university with a reliable, robust
operating environment. The group also administers the University’s backup system and plays
a key role in business continuity planning and testing.

The person app
ointed is likely to be qualified to degree standard or equivalent. They will have
a good working knowledge, or in the case of a trainee be willing and able to form a good
working knowledge, of the some or all of the following:





Linux, Solaris and Windows
operating systems administration including network
configuration, storage management, performance monitoring and tuning, and clustering.



Scripting or programming in a high
-
level language such as C, Perl, PHP, Java, VB
Script, or Windows PowerShell



Applicat
ion infrastructure packages such as Apache, MS SQL Server, MySQL,
Oracle DBMS, PostgreSQL, and Tomcat

The person appointed will also possess the following skills:



Good organizational, interpersonal and communication skills.



An ability to work well with oth
ers within a team



The ability to communicate clearly with non
-
technical colleagues


The group supports staff in their professional development with training and personal learning
materials.

Duties:

The main duties of a Trainee Systems Programmer and Syste
ms Programmer are set out in
the attached job description “Systems Programmer/Senior Systems Programmer”

There is a requirement for the person appointed to participate in an “Out
-
of
-
Hours” operational
cover arrangement (on a rota basis) for which an additi
onal allowance is paid.


Human Resources HRG158 Issue 2

January 2010

Page
3

of
7







3
.
Person s
pecification





Level

Method of
Assessment



1

EDUCATION AND TRAINING




Degree or equivalent professional qualification

D

AF


Evidence of on
-
going relevant professional training
(industry standard c
ourses, personal reading etc)

D

AF,


I

2

EXPERIENCE

A person without the essential experience for the post, but
who shows the necessary personal qualities and abilities,
may be taken on as a trainee systems programmer





Has been part of a team support
ing a server and storage
infrastructure providing services

The services will have ideally been delivered to a
community of at least 100 on
-
site users

and to the
Internet.

E


D

AF, I, R


Has recent practical experience of system administration
in a servic
e support environment. Be familiar with the
principals of good systems design, implementation and
maintenance.

Ideally this experience would have been in a dedicated IT
services department or company with at least 5 staff using
an ITIL methodology.

E




D

AF,I,R






Be able to demonstrate experience of operating system
installation, storage management, maintenance,
monitoring and upgrade

E

AF, I


Has developed and managed systems for high volume
use using Linux, Solaris and/or Windows.

D



AF, I


Expe
rience of installing, configuring and managing web
server infrastructures using platforms such as Apache,
Tomcat, JBoss, Weblogic and IIS.

D

AF, I


Experience of setting up, configuring and managing back
office systems such as Siebel, Microsoft Exchange,
IBM
Notes or EMC Documentum.

D

AF, I

Human Resources HRG158 Issue 2

January 2010

Page
4

of
7


Experience of Ingres, MS SQL, MySQL, PostgreSQL, or
Oracle database system administration, monitoring and
performance tuning

D

AF, I

3

KNOWLEDGE AND SKILLS

A person without the essential knowledge and skills for
t
he post, but who shows the necessary personal qualities
and abilities, may be taken on as a trainee systems
programmer




Knowledge of at least one major programming or scripting
language and a willingness to learn others.



E

AF, I,R


An in depth knowle
dge of Linux, Solaris and/or

Windows.

E

AF, I


You should have the systems knowledge required to
achieve a systematic and logical approach to IT systems
development, monitoring and problem investigation.

D

I


Ability to address the requirements of the b
usiness by
identifying suitable new technology.

D

I


Ability to produce infrastructure design specifications that
meet user requirements.

D

I


Can provide accurate and appropriate documentation for
systems

E

I, R


Able to deliver information with detai
l and clarity, which is
pitched at an appropriate level.

D

I

4

PERSONAL QUALITIES AND ABILITIES




Organisation and planning skills to manage own work
within the constraints of team and project plans

E

AF, I, R


Ability to act on own initiative but also

be a good team
member

E

AF, I,R


Keenness to learn appropriate new technical and
programming skills

E

AF, I


Ability to produce clear written reports

D

AF,I


Ability to contribute to informal and formal discussions
and presentations at meetings and
workshops.

D

I


Willingness and potential to take responsibility for small
projects

D

I,R


Willingness and freedom to provide out
-
of
-
hours cover,
which means living within reasonable travel distance of
the University

E

AF, I


Human Resources HRG158 Issue 2

January 2010

Page
5

of
7



Level of requirement E=Esse
ntial,

D=Desirable



Key: AF= Application form; I = Interview; T = Test, R=Reference


4
.
Role s
pecific
r
equirements

e.g. Shift w
orking







Human Resources HRG158 Issue 2

January 2010

Page
6

of
7

5.

About the
unit/d
epartment

Overview of Academic & Administrative Computing Service


The Computing
Service provides all central University IT services. Specifically, the
Service is responsible for the whole institution's Technical Infrastructure and provides IT
support for its entire staff. In addition to this IT role the service develops systems to
mee
t changing University requirements, and advises other University units on the
development of systems and procedures, providing professional staff with a range of
skills in system design, organisational analysis and procedure design to assist them.

The Comp
uting Service comprises three sections
-

User Services, Business Systems
Development, and Technical & Systems Infrastructure.

User Services

is the normal first call for users of our services since the sec
tion is
responsible for providing front
-
line support to all Computing Service users (students,
staff and customers) and for all the Division's operational and support services. These
range from supplying end users with desktop computing facilities and assi
sting in its
effective use, through helping individuals and departments to find solutions to their
computing needs, to responsibility for the operational delivery of a range of centrally
hosted corporate and non
-
corporate applications.

Business
System Development

is responsible for the development and maintenance of
the University's critical business systems and applications software. Its main aims are:

Supporting the University’s business systems

development strategy, including provision
of business analysis services. Carrying out developments to ensure cost, quality and
service targets are met. Providing robust and resilient support and advice to the
University’s business units. Managing and impr
oving the processes used in systems
development. In particular, establishing and monitoring methods and standards.

Within the section there are currently four teams each headed by a Business Systems
Account Manager. Each team is responsible for providing
a business analysis and
systems development service to specific business units. The teams are:



Marketing, Sales and Registration



Student Support



Assessment and Awards



University Management (Finance, Staff and Curriculum)


Technical & Systems Infrastructure

Section

is responsible for the common systems and
the underlying ICT infrastructure on which systems run. The section selects or builds
technologies to provide it, modifying and integrating them to meet the University's
needs and also provides second line

support to User Services and Business Systems
Development, Learning and Teaching Solutions and to complex developments in other
Units. Technical & Systems Infrastructure has a general responsibility for C&IT security.
The post will be in one of the two fo
llowing sections as the needs of the University
require it.

Host Systems Group
: Comprises of 15 staff in 3 teams responsible for the provision of
hosting services to a wide range of applications from Financial Systems to Student on
-
line learning environmen
ts.


Working closely with colleagues in our Systems
Development Sections and our Computer Centre, HSG design, implement and maintain
high availability systems to run business critical applications.






Human Resources HRG158 Issue 2

January 2010

Page
7

of
7


Working Environment Group
:
comprises 15 staff in 3 t
eams responsible for
development and provision of services to desktops across the University.


Services
include design and development of network infrastructure, desktop systems
management, networked file, print and “Back Office” Services, Exchange mail sy
stems
and document management systems.


6.
How to obtain more i
nformation about the
r
ole

or application p
rocess

If you would like to discuss the particulars of this role before making an application please
contact
Chris Wigglesworth

on
01908 858500

or ema
il
C.Wigglesworth@open.ac.uk


If you have any questions regarding the application process please contact
Glyn Bailey

on
01908 653285

or email
g.bailey@open.ac.uk
.

7.
Where to send completed a
pplications

Please ensure that your application reaches the Uni
versity by
:






Post it to:

Name/Job title:
Glyn Bailey

Department/Unit:
AACS Directorate


Address:
Wilson C


1
st

Floor


Walton Hall


Mi
lton Keynes



Post Code:
MK7 6AA


Or e
-
mail your application to:

AACS
-
Recruitment@open.ac.uk

8.
Selection
p
rocess

and
d
ate of
i
nterview

The
i
nterview
p
anel will
be
chaired by
Chris Wigglesworth
. The other members of the
interview

panel will be

Ted Reed, Andrew Masterton, Adrian Wells and Christine Rawlings.


The interviews will take place on

TBA
.

The selection process for this post will
include
a panel interview and test.


We will let you know as soon as possible after the closing date whether you have

been
shortlisted for interview. Further details on the selection process will also be sent to
shortlisted candidates.


Applications received after the closing data will not be accepted.