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about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

course syllabus

b l e n d e d
m o d e l

i n s t r u c t o r v e r s i o n

Cover

evening classes

MBA 551

Strategic Managerial
Communication

next

Be n e d i c t i n e Ha l l ma r k s 2 0 1 1
-
2 0 1 2

STABILITY


STEWARDSHIP

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schedule &
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Benedictine University

Margaret and Harold Moser Center

1832 Centre Point Circle

Naperville, IL 60563


Love of Christ and Neighbor


偲P祥r



却abili瑹



Co湶敲ea瑩t



O
b敤i敮e攠

Dis捩灬p湥n


䡵Hili瑹t


却敷a牤r桩瀠


䡯獰H瑡li瑹



Commu湩瑹


Phone: (630) 829
-
6289

Fax: (630) 829
-
1375

moser college mission and vision

Addresses

the educational
needs of adult students by
developing and providing
engaging, relevant and
accelerated programs.


Enhances

scholarship,
leadership skills, social
responsibility, and promotes
life
-
long learning.


Provides

high
-
quality, easily
accessible educational
opportunities for adult
learners.


Enables

adults to earn
specific undergraduate and
graduate degrees while
maintaining their personal and
professional commitments.


Develops

new degree and
non
-
degree programs that
address the expressed needs of
the professional community.

course syllabus

b l e n d e d m o d e l

Moser College Mission
Statement:
Moser College
embodies the values of respect,
excellence, collaboration, and
professionalism.


We are
committed to delivering
innovative and dynamic
programs designed for adult
students who are dedicated to
enhancing their professional,
local, and global communities.



Moser College Vision
Statement:
To be one of the
premier university colleges in
the nation.


MBA 551

Strategic Managerial Communication

instructor version

about this document

about Moser College

about blended learning

hallmarks of a Benedictine education

student expectations

attendance policy

financial aid

submission of work

library resources

services for students with disabilities



Academic Honesty Policy

APA formatting and style

netiquette

course overview

required textbooks

grading scale

IDEA
objectives

IDEA description

learning outcomes

course
schedule

content links index

2

Content Links

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



䍯n癥牳慴io



O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


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䍯浭mnity


3

About Your Program at Benedictine University


Moser College

About

This

Document



This

is

a

hypermedia

document



it

has

been

built

to

mimic

navigation

on

the

web
.

This

document

can

also

be

viewed

as

a

presentation

or

it

can

be

printed

like

a

traditional

document
.

We

use

this

sort

of

document

because

it

allows

for

navigation

links

(hyperlinks)

to

text,

graphics,

audio/video,

and

the

web
.

This

type

of

document

also

allows

you

to

navigate

in

a

nontraditional,

nonlinear

way



by

following

the

page

links

you

are

not

bound

to

read

or

flip

through

the

document

in

any

sort

of

order
.

This

is

yet

another

example

of

Moser

College’s

commitment

to

advancements

in

technology

and

blended

learning
.



About

Moser

College


The

Moser

College

of

Adult

&

Professional

Studies

delivers

its

curricular

programs

in

a

specifically

designed

structure

deliberately

oriented

for

working,

adult

learners
.

The

Moser

College

is

committed

to

providing

a

learning

environment

which

extends

beyond

the

classroom

and

is

designed

specifically

to

meet

the

needs

of

its

students

and

their

employers

by

bringing

a

quality

educational

experience

without

requiring

the

student

to

relocate

or

travel

extensively

beyond

their

home

area
.

Benedictine

University's

Moser

College

of

Adult

&

Professional

Studies

is

fully

accredited

by

the

Higher

Learning

Commission

of

the

North

Central

Association

of

Colleges

and

Schools*
.


hallmarks of a Benedictine Education:

About

About

Blended

Learning



Blended

learning

is

the

integration

of

different

learning

environments
:

mainly

the

online

format

with

the

face
-
to
-
face

format,

but

may

also

include

mobile

learning
.

Blended

learning,

also

referred

to

as

hybrid

learning,

relies

on

both

the

advantages

of

digital/technology

innovation

and

the

methods

of

face
-
to
-
face

instruction
.

At

Moser

College,

we

use

blended

learning

by

combining

asynchronous

online

classroom

sessions

with

a

face
-
to
-
face

classroom

environment
.

We

alternate

between

the

online

session

and

the

face
-
to
-
face

session

in

5
-
week

courses,

with

the

A

session

being

face
-
to
-
face

and

the

B

session

being

online
.


Strategic Managerial Communication | MBA 551

* web
path

Benedictine
Univ

Academic Programs

Moser College

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



䍯n癥牳慴io



O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


䡯s灩p慬aty



䍯浭mnity


4

The Ten Hallmarks of a Benedictine Education

A

Benedictine

Education



Based on the
Rules of Saint Benedict
, a Benedictine
Education is based on the Benedictine Wisdom
Tradition that sets as its goals the transformation of the
Human mind AND Heart and has at its foundation
“The
Ten Hallmarks of a Benedictine Education
”.



The

Ten

Hallmarks


Each academic year Moser College will be celebrating
two of the Hallmarks. This academic year 2011
-
2012,
the Hallmarks Stability and Stewardship have been
chosen. The ten hallmarks are:


1.
Love of Christ and Neighbor


2.
Prayer:

a Life marked by liturgy, lection and
Mindfulness


3.
Stability:

commitment to the daily life of this place,
its heritage and tradition


4.
Conversatio
:

the way of formation and
transformation


5.
Obedience:

a commitment to listening and
consequent action


6.
Discipline:

a way toward learning and freedom


7.
Humility:

knowledge of self in relation to God,
others and creation


8.
Stewardship:

responsible use of creation, culture
and the arts


9.
Hospitality:

openness to others


10.

Community:

call to serve the common good




Portrait (1926) by Herman Nieg

(1849

1928); Heiligenkreuz Abbey, Austria

Hallmarks

Strategic Managerial Communication | MBA 551

home

about

expectations

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outcomes

IDEA

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sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



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O
bedience


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5

Student Expectations

Expectations

of

Students



In order to get the maximum use of the time available, it is expected that you
will:



Read the material to be covered in the class and complete required
assignments prior to attending the class/session;


Arrive/login to class/session prepared to participate actively;


Be prepared to actively participate in the collaborative activities of each
class/session; and


Always feel free to seek additional help from the instructor when the need
arises.


Attendance

Policy



Students may not miss more than 25% of the live classroom sessions. Doing so
will result in an F for the course.


Expectations

financial aid information

Strategic Managerial Communication | MBA 551

Submission

of

Work


All

assignments

are

to

be

submitted

into

Desire

2

Learn

(D
2
L)

unless

otherwise

noted

by

instructor
.

Assignments

must

be

submitted

by

due

date
.

Any

assigned

work

submitted

late

for

any

unexcused

reason

will

receive

a

lowered

grade
.

Please

refer

to

your

instructor’s

late

work

policy

located

in

D
2
L
.

In

the

event

that

you

miss

an

examination

for

due

cause,

arrangements

must

be

made

with

the

instructor

for

a

make
-
up

examination
.

Important

criteria

concerning

the

submission

of

work
:



Make
-
up

examinations

may

differ

from

the

original

class

examination
.




Per

University

policy,

assignments

cannot

be

accepted

by

an

instructor

after

the

last

day

of

the

course
.



Only

discussions

threads

posted

by

11
:
59

pm

CST

on

the

due

date

will

count

for

grading

purposes
.



information concerning netiquette:

home

about

expectations

resources

course
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IDEA

schedule &
sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



䍯n癥牳慴io



O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


䡯s灩p慬aty



䍯浭mnity


6

Financial Aid Information

Applying

for

Financial

Aid



A

college

education

is

one

of

the

largest

financial

investments

a

family

will

make
.

We

believe

that

an

education

from

Benedictine

University

will

provide

valuable

returns

throughout

a

student's

lifetime
.

The

Office

of

Financial

Aid

is

dedicated

to

helping

students

and

their

families

make

a

Benedictine

University

education

affordable
.

We

view

the

process

of

financing

an

education

as

a

partnership
.

Although

the

student

and

his/her

family

have

primary

responsibility

for

meeting

college

costs,

Benedictine

University,

as

well

as

the

federal

and

state

governments

have

a

variety

of

financial

aid

programs

available

to

students

who

need

financial

assistance
.

Financial Aid

Types

of

Financial

Aid



Benedictine

University's

Office

of

Financial

Aid

administers

a

variety

of

federal,

state

and

institutional

programs

of

student

financial

assistance
.

All

financial

aid

recipients

must

maintain

satisfactory

academic

progress

in

accordance

with

the

published,

"Satisfactory

Academic

Progress

Policy

for

Financial

Aid

Recipients
.




After completing the financial aid application process, the student will receive a
financial aid award notification letter. The award letter will include the
program(s) that the student is eligible to receive and the award amount(s).


Grants/Scholarships

-

Grants and scholarships are considered to be gift
assistance. This means the awards do not have to be repaid.


Loans

-

Loans are considered to be a form of self
-
help assistance. Loan programs
provide funds for educational purposes and are paid back with interest.


Employment

-

Part
-
time jobs on campus are available to students through the
University and Federal Work
-
Study program. Students working on campus
receive a bi
-
weekly paycheck.


Applying for Financial Aid


All students applying for financial aid are asked to
complete the
Free Application for Federal Student Aid (
FAFSA
).

FAFSA



Free

Application

for

Federal

Student

Aid



The

FAFSA

is

required

for

all

federal,

state

(Illinois

residents)

and

Benedictine

University

need
-
based

assistance
.

It

should

be

completed

as

soon

as

possible

after

January

1
st
.

Applying

online

with

FAFSA

on

the

Web

at

www
.
fafsa
.
gov

is

faster

and

easier

than

using

a

paper

FAFSA
.

Have

your

completed

U
.
S
.

Federal

Income

Tax

returns

readily

available

when

completing

the

FAFSA
.

Include

Benedictine

University's

school

code
:

001767

so

the

results

of

your

FAFSA

application

will

automatically

be

sent

to

our

financial

aid

office
.

Sign

you

FAFSA

with

a

Federal

Student

Aid

PIN
.

Apply

for

a

PIN

at

www
.
pin
.
ed
.
gov
.

If

you

are

providing

parent

information,

one

parent

must

also

sign

you

FAFSA
.

Strategic Managerial Communication | MBA 551

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



䍯n癥牳慴io



O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


䡯s灩p慬aty



䍯浭mnity


7

About Netiquette

What

is

Netiquette?


"Netiquette"

stands

for

"Internet

Etiquette",

and

refers

to

the

set

of

practices

which

help

to

make

the

online

experiences

pleasant

for

all

involved
.

As

you

might

expect,

netiquette,

like

other

forms

of

etiquette,

is

about

courtesy,

manners,

codes

of

behavior,

protocols

and

respect
.

Netiquette

primarily

focuses

on

how

we

interact

with

one

another

online,

by

being

aware

of
:

our

use

of

language,

others’

cultural

background,

conventional

norms,

and

other

behaviors
.

Below

you

will

find

guidelines

concerning

the

basics

of

online

interaction
.

If

it

isn’t

something

you

would

say

or

do

in

the

face
-
to
-
face

classroom,

it

is

probably

inappropriate

in

the

online

class

as

well
.



Netiquette

Netiquette

Basics



1.
Follow

the

Golden

Rule

(“One

should

treat

others

as

one

would

like

others

to

treat

oneself”)

2.
Be

ethical,

fair,

tolerant

and

mindful

of

others



avoid

stereotyping,

judgment

and

prejudice


3.
Know

the

boundaries

of

particular

cyberspaces



what

is

acceptable

in

a

text

or

chatroom

with

friends

may

not

be

appropriate

in

a

classroom

or

in

an

online

conversation

with

an

instructor


4.
Respect

the

time

of

others

by
:

1
)

using

descriptive

subject

lines,

2
)

resizing

images

for

the

web,

3
)

providing

links

instead

of

copying

and

pasting

content,

5
)

using

white

space

by

inserting

blank

lines

between

paragraphs

and

headers

and

6
)

limiting

your

use

of

attachments


5.
Copy

the

minimum

number

of

people



it

is

tempting

to

send

“email”

or

“message

blasts”

because

it

is

easier

for

the

poster,

but

it

is

not

easier

for

the

reader


For more information please review
Netiquette

by Virginia Shea

Inappropriate

Online

Usage


1.
Avoid

“flaming”



flaming

is

sending

offensive,

insulting

or

criticizing

messages
.

This

happens

more

often

online

then

in

face
-
to
-
face

interaction,

because

there

is

an

illusion

of

anonymity
.


2.
Flaming

is

neither

productive

nor

appropriate

for

the

learning

environment

3.
Always

avoid

flaming

when

it

comes

to

content

and

opinions,

but

also

avoid

it

when

it

comes

to

grammar,

punctuation

and

spelling

corrections

4.
Avoid

using

CAPS

if

possible

and

never

type

messages

in

ALL

CAPS



this

is

considered

yelling

and

is

often

seen

as

a

form

of

aggression

5.
Use

emoticons

(

:
)

,

:
(

,

:
-
)

)

sparingly

and

avoid

the

use

of

JK
,

BRB
,

LOL

and

other

text

language

Confidentiality

and

Privacy



1.
Email,

messaging

and

posting

are

forms

of

written

record

and

are

just

as

permanent

as

a

letter

or

document


2.
Do

not

publicize

your

own

or

others’

personal

information

(such

as

email,

phone

numbers,

last

names

etc
.
)

3.
Respect

copyright

and

cite

any

and

all

sources


4.
Do

not

expect

that

your

communications

are

private,

instead

assume

all

communications

are

public


Strategic Managerial Communication | MBA 551

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



䍯n癥牳慴io



O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


䡯s灩p慬aty



䍯浭mnity


Benedictine’s

Library

Resources



Benedictine University Libraries strive to provide the resources for all of your academic and research
needs. Providing access to over 120 databases, 200,000 books and eBooks, and helpful librarians 7
days a week, we are here to assist you in person and online.


The primary mission of the Benedictine University Library is to provide library resources and services
that support the Benedictine University community and meet its academic and research needs. To
support our mission, the Library has made provisions for all students to gain access to important
academic resources through the Benedictine Library Website. As you begin your academic journey
please take note of these key concepts that will affect that access:



Entry into academic databases and most Library resources must be made through the Benedictine
Library Website at
www.ben.edu/library



Within one week of your official enrollment your patron information will be automatically entered
into the library system, where once entered, you will be able to check out books and access
databases


When off
-
campus you will be prompted by authentication software (a proxy server) to provide
your Library ID number and last name to access article databases and request books. This software
proxy server confirms that you are a current Benedictine University student and thus allowed
access


Your Library ID number is a combination of the Benedictine Library prefix
2281100

and
your
seven
-
digit student ID number

(also called your “b” number). Thus
2281100XXXXXXX
is
the Library ID number

with X’s being the seven digit student number. This number is prominently
located just below the barcode on your Benedictine ID card


For further information on any aspect of Library resources and access please call or write the
Benedictine Library Reference Desk at 630
-
829
-
6057 or
libref@ben.edu
. Please take note of
Library hours and staff directory located on the Library Website under About the Library and feel
free to contact us about any concern or need you might have

8

Resources for Success

additional resources for student success:

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Library

Strategic Managerial Communication | MBA 551

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



䍯n癥牳慴io



O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


䡯s灩p慬aty



䍯浭mnity


University

Academic

Honesty

Policy


The

search

for

truth

and

the

dissemination

of

knowledge

are

the

central

missions

of

a

university
.

Benedictine

University

pursues

these

missions

in

an

environment

guided

by

our

Roman

Catholic

tradition

and

our

Benedictine

Heritage
.

Integrity

and

honesty

are

therefore

expected

of

all

University

students
.

Actions

such

as

cheating,

plagiarism,

collusion,

fabrication,

forgery,

falsification,

destruction,

multiple

submission,

solicitation,

and

misrepresentation

are

violations

of

these

expectations

and

constitute

unacceptable

behavior

in

the

University

community
.



To

access

the

complete

Academic

Honesty

Policy,

which

includes

student

responsibility,

responsibility

and

authority

of

faculty,

violations,

reporting

and

communicating,

responsibilities

of

the

provost,

appeals,

composition

of

the

academic

appeals

board,

procedures

of

the

academic

appeals

board,

and

records,

please

select

the

following

link
:

www
.
ben
.
edu/ahp


9

Resources for Success

APA

Formatting

and

Style



All

course

assignments

must

use

APA

citation

and

formatting
.

This

is

a

mandatory

requirement

for

all

assignments,

including

discussions,

if

a

publication

or

other

work

is

being

referenced
.


For

more

information

on

APA,

please

see

the

APA

Style

section

at

the

website

of

the

American

Psychological

Association,

linked

here
:

www
.
apa
.
org/


APA resources for students:
www.apa.org/about/students.aspx


Services

for

Students

with

Disabilities



Section

504

of

the

Rehabilitation

Act

of

1973

and

the

Americans

with

Disabilities

Act

(ADA)

of

1990

prohibit

discrimination

against

individuals

with

disabilities

by

standing

provision

of

reasonable

accommodations

to

make

programs

and

activities

accessible

to

qualified

individuals

with

disabilities
.


If

you

have

a

documented

learning,

psychological,

or

physical

disability,

you

may

be

eligible

for

reasonable

academic

accommodations

or

services
.

To

request

accommodations

or

services,

please

contact

the

Student

Success

Center,

Krasa

Center

-

012
A,

630
-
829
-
6340
.

All

students

are

expected

to

fulfill

essential

course

requirements
.

The

University

will

not

waive

any

essential

skill

or

requirement

of

a

course

or

degree

program
.



Other Resources

Strategic Managerial Communication | MBA 551

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


偲Pyer



St慢i汩ty



䍯n癥牳慴io



O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


䡯s灩p慬aty



䍯浭mnity


IDEA Objectives



Acquiring skills in working with others as a member of a team.



Developing creative capacities (writing, inventing, designing,
performing in art, music, drama, etc.)


Gaining a broader understanding and appreciation of intellectual/
cultural activity (music, science, literature, etc.)



Developing skill in expressing oneself orally or in writing.



Learning how to find and use resources for answering questions or
solving problems.



Developing a clearer understanding of, and commitment to, personal
values.



Learning to analyze and critically evaluate ideas, arguments, and
points of view.



Acquiring an interest in learning more by asking questions and
seeking answers.


10


Individual Development and Educational Assessment

IDEA

Description


The

IDEA

student

survey

focuses

on

the

instructor’s

learning

objectives

for

the

course

and

on

the

progress

each

student

made

toward

achieving

those

objectives
.

By

answering

thoughtfully

and

honestly,

your

ratings

and

comments

will

be

much

more

helpful



to

the

instructor,

the

department

chair,

and

the

dean

of

the

college
.

As

students,

you

should

also

know

that

student

ratings

and

comments

have

been

used

to

help

evaluate

courses

and

to

improve

the

educational

experience

at

Benedictine

University
.

The

appropriate

standard

of

conduct

with

respect

to

student

surveys

is

thoughtful

comments

and

constructive

criticism



respectfully

communicated
.


A

Focus

on

Learning



“The

IDEA

Student

Ratings

system

looks

at

instruction

in

terms

of

its

endgame
.

Rather

than

emphasizing

teaching

style

or

personality,

the

IDEA

system

focuses

on

student

learning

and

the

methods

used

to

facilitate

it
.




from

the

IDEA

website
:

www
.
theideacenter
.
org/node/
5


IDEA

Strategic Managerial Communication | MBA 551

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IDEA

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Love of Christ and Neighbor


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O
bedience


䑩sci灬楮p


䡵浩汩ty


Ste睡牤shi瀠


䡯s灩p慬aty



䍯浭mnity


Course

Description






11

Faculty Evening Course Overview

Course

Materials


Required

Textbook

and

Materials

The

Course

Grading

Scale



Technological

Computer

Requirements



Students

in

the

Blended

program

will

need
:

High
-
speed

Internet

access
;

a

sound

card

and

speakers
;

Windows

XP

(minimum)/Windows

7

(recommended)

or

Mac

OS

X

10
.
5

or

higher
;

and

Firefox

3
.
6

or

higher
.

It

is

also

highly

recommended

that

students

have

access

to

a

microphone

or

webcam

for

optional

audio/videoconferencing
.




A

=

4.00

90
-

100%

EXCELLENT

B

=

3.00

80



89%

GOOD

C

=

2.00

70


79%

SATISFACTORY

D

=

1.00

60


69%

PASS

F

=

0.00

BELOW

60%

FAIL

I

=

INC

INCOMPLETE


Course Overview

Discussion

Forum

Guidelines



To

receive

a

minimum

passing

grade,

students

must

make

a

post

to

each

discussion

question

for

that

week

by

day

4

of

each

week

and

respond

to

at

least

two

other

postings

by

the

end

of

the

week
.

Individual

Posts

are

worth

up

to

5

points

and

the

total

Response

Posts

are

worth

up

to

5

points

total
.

Each

discussion

will

total

up

to

10

points
.



MBA 551 Strategic Managerial Communication

This course is designed to improve students' abilities to communicate efficiently and effectively in
the business world. Topics covered include managers role in business communication,
communication strategy, communication ethics, effective business meetings , dealing with news
media, and business writing, speaking, and presenting with the use of technology.


O’Rourke, J.S. (2013).
Management Communication: A Case
-
Analysis Approach
(5
th

ed
). Upper Saddle
River, NJ : Pearson

ISBN
-
13 978
-
0
-
267140
-
8

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


12

Faculty Evening Course Outcomes Based in Bloom’s Taxonomy

Learning Outcomes

Assignments

Points



Explain the role of management communication in
organizations.





Demonstrate the ability to efficiently and effectively lead a
business meeting.




Create visual tool with the use of technology to assist with
effective business communication.






Prepare a professional business letter and communication
strategy memo.






Distinguish between effective and ineffective business
communications and strategies.






Evaluate the best way to deal with news media when faced
with ethical business issues.






Use persuasion as a tool to effectively communication in a
business situation.






Case Study 1
-
3 Class Discussion


Group Chapter Presentations


D2L Discussion: Capstone


Case 1
-
3 Group Assignment




D2L Discussion: Ineffective
Meetings





Technology
Prezi


Effective and Ineffective
Speeches





Case 1
-
3 Group Assignment
(pts
already counted

above)


Case 13
-
2 Group Assignment


Carnival Case Study




D2L Discussion:

Taco Bell Corp.


Press Conference


Effective and Ineffective Speeches
(pts already counted

above)




Press Conference
(pts already
counted

above)


Case 13
-
2 Group Assignment (pts
already counted

above)


Current Ethical Communication
Issue Paper



Whirlpool Class discussion



Total course points

10 pts

10 pts

10 pts

20 pts



10 pts




30 pts

25 pts







20 pts

30pts



10 pts

25 pts








40 pts



10 pts




250 pts


Learning Outcomes

MBA 551 Strategic Managerial Communication


home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


13

Faculty Evening Course Schedule

Session

Loc.

Class Title

Assignments

01 A

F2F

Management
Communication

in
Transition

Reading:
Chapter 1, pages 1
-
25 and Appendix A,

pages 371
-
377,
Appendix C, pages 385
-
386, and Appendix D, pages 387
-
389

Course Overview

Group Activities


Group Chapter Presentations


Case

Study 1
-
3 C
lass discussion


In Class Assignment


Case 1
-
3 Group Assignment


Case 1
-
3 Writing Assignment

01 B

online

Communication

Strategy
and Ethics

Reading:
Chapters 2 and 3, pages 26
-
87

Individual Assignment


Current Ethical Communication Issue paper

Online Activity


D2L Discussion: Taco Bell Corporation

02 A

F2F

Speaking

and Persuasion

Reading:
Chapters 4 and 6, pages 88
-
111 and pages 154
-
181

Group Activities


Whirlpool Class discussion


Effective and Ineffective Speeches

02

B

online

Writing and Technology

Reading:
Chapters 5 and 7, pages 112
-
153 and pages 182
-
220

Individual Assignments


Technology “
Prezi



Carnival Case Study

03 A

F2F

Dealing with News Media

Reading:
Chapter 13, pages 336
-
370


Group Activity


Press Conference


In Class Assignment


Case 13
-
2 Group Assignment


03 B

online

Business Meetings

Reading:
Chapter 12, pages 316
-
335




Online Activities

D2L Discussion: Ineffective Meetings


D2L Discussion: Capstone


Course Schedule

MBA 551 Strategic Managerial Communication


home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


14

Faculty Evening Session 1A

Session 1A

MBA 551 Strategic Managerial Communication


Activities,

Assignments

and

Agenda



Reading:
Chapter 1, pages 1
-
25 and Appendix A, pages 371
-
377, Appendix C, pages 385
-
386, and
Appendix D, pages 387
-
389


Course Overview

-

Instructor will review overview of course and course expectations



Group Activities


Group Text Readings Presentations


Class will self select groups of 3
-
4 students and instructor will
assign sections of the readings to each group to summarize for the class.


Case Study 1
-
3 Class Discussion


Class will read Case Study 1
-
3 and the instructor will lead course
discussion based on the 10 questions at the end of the case.



In Class Assignments


Case 1
-
3 Group Assignment


Each group will work on and complete the Case 1
-
3 Writing
Assignment and submit by the end of class. Students will refer to Appendix C and Appendix D for
sample professional business letter and sampler communication strategy memo.


home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


15

Faculty Evening Session 1B

Session 1B

MBA 551 Strategic Managerial Communication


Activities,

Assignments

and

Agenda



Reading:
Chapters 2 and 3, pages 26
-
87



Individual Assignments


Current Ethical Communication Issue paper: Find a current news story in the business world where
an ethical communication issues exists. Submit a 2
-
3 page paper in APA style formatting explaining
what you would do in that case if you where the key decision making leader. Base your plan on the
theories and ideas discussed in Chapter 3.



Online Activities


D2L Discussion: Taco Bell Corporation : Read Case Study 2
-
2 (pages 43
-
47 and for the initial post
please answer question 3 (page 47). Respond to at least 2 of your classmates’ posts.



home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


16

Faculty Evening Session 2A

Session 1A

MBA 551 Strategic Managerial Communication

]


Activities,

Assignments

and

Agenda



Reading:
Chapters 4 and 6, pages 88
-
111 and pages 154
-
181



Group Activities



Whirlpool Class discussion


Case Study 6
-
2 discussion questions


Class will read Case Study 6
-
2
and the instructor will lead course discussion based on the 6 questions at the end of the case.



Effective and Ineffective Speeches
-

Class will self select groups of 3
-
4 students and create
examples of an effective and ineffective management speech on the same topic. The speeches will
be acted out in front of the rest of the class. Visual support should be created for both speeches.
Groups will then act out the speech examples in front of the class. Audience will critique the
speeches.

home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


17

Faculty Evening Session 2B

Session 1B

MBA 551 Strategic Managerial Communication


Activities,

Assignments

and

Agenda



Reading:
Chapters 5 and 7, pages 112
-
153 and pages 182
-
220



Individual Assignments


Technology “
Prezi

-

Use Prezi.com or similar tool to create a visual presentation summarizing the
content in Chapter 7. Submit in D2L to drop box.




Carnival Case Study
-

Complete the writing assignment pertaining to Case Study 5
-
2 (pages 137
-
145). The writing assignment is outlined on page 142. Submit in D2L to drop box.




home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


18

Faculty Evening Session 3A

Session 1A

MBA 551 Strategic Managerial Communication


Activities,

Assignments

and

Agenda



Reading:
Chapter 13, pages 336
-
370





Group Activities


Press Conference


The class will simulate a press conference based on Exercise 13
-
1 (pages 368
-
369) and 13
-
2 (pages 369
-
370). Instructor will divide class into 2 groups. One group will serve as the
official representatives in the scenario provided in Exercise 13
-
1 and the other group will serve as the
press asking questions to the official representatives. The groups will then flip roles for Exercise 13
-
2. Students will be graded on participation and preparedness.



In Class Assignments


Case 13
-
2 Group Assignment


Class will self select groups of 3
-
4 students. Each group will work
on and complete the Case 13
-
2 Writing Assignment ( case, pages 359
-
268 and writing assignment,
page 366)and submit by the end of class. Students will refer to Appendix C and Appendix D for
sample professional business letter and sampler communication strategy memo.


home

about

expectations

resources

course
overview

learning
outcomes

IDEA

schedule &
sessions

Love of Christ and Neighbor


P牡yer



Sta扩lity



C潮癥牳ati漠


O
扥摩e湣n


Disci灬i湥n


H畭ility


Stewa牤r桩瀠


H潳灩tality



C潭m畮uty


19

Faculty Evening Session 3B

Session 1B

MBA 551 Strategic Managerial Communication


Activities,

Assignments

and

Agenda



Reading:
Chapter 12, pages 316
-
335




Online Activities


D2L Discussion: Ineffective Meetings: Based on your experiences, list 4
-
5 things about meetings
that you find ineffective and give examples. If you were the leader of the meeting, how would you
improve the issues you put on your list? Respond to at least 2 of your classmates’ posts.



D2L Discussion: Capstone: Reflect on all you learned throughout the course and describe what you
think will be the most useful to you in the your future professional career. In addition, please post any
additional questions that you would like to ask about the managerial communication. Respond to at
least 2 of your classmates’ posts/questions.