The Scope of Management

esophagusbunnyManagement

Nov 20, 2013 (3 years and 4 months ago)

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Business Management

The Scope of Management


What is management?


What are the specific tasks and
responsibilities of management?

What is Management?

D
EFINITION

T
ASKS

/
R
ESPONSIBILITIES


Ensuring that the
business works


Making sure people
want your products


Making sure business is
running well


prices,
profit, customer service


Process


multiple steps
& keeps going


Quality


Pricing


Customer’s needs


Imports / exports


Marketing


Need for product

Today’s Objectives


Describe management roles, functions,
and skills.

What is Management?


List a word that comes to mind when you hear the
word “management”.

Four Functions of Management


Planning


Organizing


Implementing


Controlling

Planning


Analyzing
information and
making
decisions about
what needs to
be done

Organizing


Determining how
plans can be
accomplished most
effectively


Arranging
resources to
complete work


Includes staffing

Implementing


Carrying out the
plans


Helping employees
to work effectively


More day
-
to
-
day
management
activities

Controlling


Evaluating
results to
determine if the
company’s
objectives have
been
accomplished as
planned

Which of the four functions did you
see in your article?


Management Skills


What are the skills used to efficiently
channel resources and resolve
conflict?


What types of skills do you think
managers should have?

Skills Managers Need


Communication Skills


Human Relations
Skills


Teamwork Skills


Problem
-
Solving Skills


Organizational Skills

Summary


What is management?


What are the Functions of
Management?

It is the responsibility of the business owner
& managers to define the goals of the
company and shape its purpose. Consider
the vision & mission statements of some of
today’s biggest companies.

Business Management

Last Class . . .


Describe management roles, functions,
and skills

Today’s Objectives


Identify benefits and limitations of a
variety of leadership and management
styles.


Analyze leadership & management styles
in a variety of business situations.


Compare self
-
assessment of personal
traits.

Think About It…


What makes a good manager?


Are managers & leaders the same thing?


Think of a good manager/leader you have
worked with. What were some of their
attributes that made them good?

What’s the difference?

Management

Leadership


The skills used to
efficiently channel
resources and resolve
conflict.


The skills that
motivate others to
accomplish common
goals.

How do you become a leader?


Let’s consider leadership theories . . .


Someone may become a leader by:


Authority


Power


Charisma

Authority


This type of leader has
been given the right to
achieve the objectives
or goals of an
organization.


This leader’s power is
obtained via
appointment.


Managers are the
appointed leaders of a
business.

Power


This type of leader has
extensive knowledge or
expertise in the field.


This leader’s power is
derived from respect.


Experts in finance, for
example, are the
respected leaders of
their field.

Charisma


This type of leader is
able to bring others
together and motivate
them, usually for a
cause.


This leader’s power is
derived from emotion.


Many successful
activities earned the
spotlight because of
their charisma.

Regardless of how someone obtained
their leadership, each leader
demonstrates characteristics of a
leadership style.


What’s your style? Take the survey!

Leadership Styles Survey


All leadership styles are good


one is not
more important or better than another.


It is important to understand leadership
styles in order to be able to work with all
personality types effectively.


In your group, come up with 3 attributes
of your group’s leadership style
and

a
famous person who might share the
same style.

Autocratic


Characterized by giving
clear and precise directions
as to what is to be done.


Considered “classic”
leadership.


Managers retain as much
power and decision
-
making
as possible.

Using Autocratic Leadership

Most Effective When . . .

Should Not Use When . . .


New, untrained staff


Detailed orders and
instructions


Limited time to make a
decision


Manager’s power is
challenged by staff


Staff becomes tense,
fearful, or resentful


Staff expects their
opinions to be heard


Low staff morale or
productivity


High turnover and
absenteeism

Democratic


Characterized by
encouraging workers to
share their ideas


Allows employees to
make some decisions or
give input


Keeps staff informed
about everything that
affects their work

Using Democratic Leadership

Most Effective When . . .

Should Not Use When . . .


Want to provide
opportunities for staff to
develop


Want to encourage job
satisfaction


Large, complex problems


Changes must be made or
problems solved that
affect the staff


Want to encourage team
building and participation


Not enough time to get
everyone’s input


Easier or more cost
-
effective for the manager
to make the decision


Can’t afford mistakes


Staff safety is a critical
concern

Open


Also known as Laissez
-
Faire leadership


Characterized by giving
little or no direction to
the employees


Employees are trusted
to make decisions and
resolve problems on
their own.

Using Open Leadership

Most Effective When . . .

Should Not Use When . . .


Staff is highly skilled,
experience, and educated


Staff have pride in their
work and the drive to be
successful


Outside experts or
consultants are used


Staff is trustworthy


Staff feels insecure that
the manager is not
accessible


Manager cannot provide
regular feedback


Manager is unable to
thank staff


Manager does not
understand his/her own
responsibilities

Leadership Style Variations

Situational


A good leader changes
intuitively between
styles according to the
people they work with
and the current situation
at hand.


Select a style that best
fits the circumstances of
the moment!

Given the four situations on your worksheet, decide which
style of leadership (autocratic, democratic, or open) would be
most effective.

Summary


Management vs. Leadership


Leadership Theories


How does someone become a
leader?


Leadership Styles