Ordering Resale Services

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Oct 30, 2013 (3 years and 9 months ago)

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Ordering Resale Services















Frontier Communications

180 S. Clinton Ave.

Rochester, NY 14646


Jurisdiction:

Effective Date
:
10
/
01/
2011

Revised

Date
:



Clinto
In this document:


Basic Resale

Centrex Resale

DID/DOD/DIOD/PBS Services (DDPS)

Resale Private Line

Resale Fast Packet
Services


Change Log:

8



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Overview of Resale Services


With Frontier Communication
Resale Services
, Competitive Local Exchange Carriers
(CLECs) buy Frontier telecommunications services at reduced prices and resell
them at a profit to their end user c
ustomers. CLECs who do not own their own
telecommunications transmissions facilities are also known as resellers.



Product Overviews



Basic Resale

service allows the CLEC to offer business and
residential customers a complete communications package. Thi
s
includes single line service for residence customers, known as plain
old telephone service (POTS), toll
-
free numbers, and more complex
services for business customers.



The following service type(s) of Basic Resale are available:



Automated Call Distribution Manager, Other States



Coin



Custom Routing Service



DID/DOD/DIOD/PBX Services (DDPS)



Digital Channel Service, Other States



ISDN BRI (Integrated Services Digital Network

Basic Rate Interface)



ISDN PRI (Integrated Services Dig
ital Network

Primary Rate Interface)



Multi
-
line



PBX Trunks (Private Branch Exchange)



Single Line


Centrex Resale

is a central office based telecommunications system that provides
telecommunications access lines and call management features. It utilizes a
complex dedicated software block in a central office switch that defines the
calling patterns, access and call ma
nagement features for each line in the system.

Resale Private Line

provides the end user with a dedicated private line. Private
Line circuits are considered pipes that are dedicated to specific points of
termination. Circuits are available in different siz
es and speeds.


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The following service type(s) of Resale Private Line are available:



Digital Data Service (DDS)



Flexpath/Digital handoff, WV



Foreign Exchange (FX)



Superpath DS1, WV



Switched 56 K, WV


Resale Fast Packet Services Overview


Asynchronous
Transfer Mode (ATM)

is a form of "fast packet"
switching service for high
-
speed networks which require flexible
bandwidth, high
-
performance transport and switching for connectivity
between and among widely distributed customer locations. ATM is a
cell
-
base
d, connection
-
oriented, switching and multiplexing
technology designed to be a fast, general
-
purpose transfer mode for
multiple services. ATM Cell Relay Service (ATM CRS) is a public
service that enables customers to construct wide area virtual private
ATM

networks.


Asynchronous Transfer Mode (ATM) is a standards
-
based technology
that provides high
-
speed telecommunications transport of voice, data
and video traffic over a single network facility. It is a fast
-
packet
switched technology, which divides any
transmission type (voice, data
or video) into fixed
-
length, 53
-
byte cells and sends those cells through
virtual circuits over the public fast packet switched network. Local
ATM Services include:
(
Se
e local tariff for availability)



Bandwidth
-

DS1, DS3, OC3
C, OC12C



DS1
-

Full bandwidth



DS3/OC3c
-

Full or incremental bandwidth
-

select in 5Mbps
increments



OC12c
-

Full or incremental bandwidth
-

select in 15Mbps
increments



Quality of Service (QoS)



Port Only or Port and Access Services



Incremental or Full Band
width Services



Tier mileage bands

ATM provides the end user with multiple logical connections over a


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single physical interface. Once the customer is connected to the
network interface, the ATM service functionality inside the network
ensures that the cus
tomer's circuit(s) is providing the necessary
service parameters that have been established and are routed properly
to their destination.

Frame Relay Service (FRS)

is a "fast packet" network
service that permits the transmission of data at speeds of
56/64
Kbps, 128 Kbps, 256Kbps, 384 Kbps, 1.536 Mbps,
4Mbps, 6Mbps, 10Mbps, 22Mbps, and 44.736 Mbps using
Frame Relay Access Lines and Permanent Virtual Circuits
(PVCs). Frame Relay is a transport service that facilitates
exchange of variable length information u
nits (frames)
between end user connections by way of assigned virtual
connections. Each frame is passed to the Frame Relay
network with an address that specifies the virtual connection.
Frame Relay Service (FRS) is a fast
-
packet service that
utilizes PVCs
(permanent virtual circuits) to connect multiple
locations over the public network. A PVC is a logical path
between two ports that acts like a private line. With FRS,
multiple Local Area Networks (LANs) can access
information from distant mainframes or ser
vers. Local Frame
Relay Services include: See local tariff for availability

DS0 (56/64 Kbps) Port Only or Port and Access

Fractional DS1 (384 Kbps) Port Only or Port and Access

DS1 (1.536 Mbps) Port Only or Port and Access

Fractional DS3 (4, 6 10 and 2
2 Mbps) Port only or Port and
Access

Full DS3 (45 Mbps) Port only or Port and Access

PVC CIR (Permanent Virtual Circuits/Committed
Information Rate)

Frame Relay is connection
-
oriented. Once a connection is
established, it remains active throughout the t
ransmission. All
data packets, or frames, follow this same path from the source
to the destination. All data packets, or frames, follow this
same path from the source to the destination.


Transparent LAN Service (TLS)

is a fiber
-
based access,
switching and transport service that utilizes a shared


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backbone to provide customers with Ethernet LAN
Interconnection among multiple sites within a LATA. TLS is
designed to enable interconnection of Local Area Networks
(LANs) wit
hin a metro
-
wide network at native LAN speeds
using a dedicated fiber access method. TLS is offered to
customers whose sites are within the acceptable range of the
nearest deployed switch. North Central will provision a
Network Interface Device (NID) at ea
ch customer site to
terminate the loop fiber and provide a standard interface for
connecting into the customer's Local Area Network (LAN).


Standard Ethernet Interfaces



10 Mbps



100 Mbps



1000 Mbps (GigE)


TLS is a network
-
based service that in
cludes: Network
Interface Device (NID) at end
-
user location. A dedicated fiber
pair, from NID to Switch central office, a shared central
office
-
based switching platform and shared GigE backbone.

The following type(s) of Resale Fast Packet Services are
avai
lable:

Resale Asynchronous Transfer Mode (ATM)

Resale Frame Relay

Resale Transparent LAN Service (TLS)

DID/DOD/DIOD/PBX SERVICE (DDPS
)

are services that
permit incoming and
outgoing

call through a Private Branch
Exchange extension, thereby bypassing th
e attendant or
switchboard operator.

The following service types of DID/DOD/DIOD/PBX
Services (DDPS) are available:

DID

Direct Inward Dialing

DOD

Direct Outward Dialing

DIOD

Direct Inward and Outward Dialing

PBX SERVICE

Private Branch Exchange Service



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Before Completing Your Order



Action

Resource

When a feature with prerequisites is ordered,
you will need to determine if the prerequisites
are on the account. If they are not they must be
ordered concurrently with the line or feature.
You

will need to also determine if you are
ordering conflicting combinations of features

Resale Feature Combination Table

You will need to determine if the area where
you are provisioning service is served by FTTP
(Fiber to the Premises)

Use Fiber Availabili
ty Pre
-

Order

For new or change service you may schedule
and review valid due dates.

Use Appointment Scheduling Pre
-
Order

Identify the appropriate blocking to be applied
to the account if you are ordering a block on an
end user account.

Use Blocking Mat
rix

To ensure accurate order submission and E911
database updates determine valid service
address for the end user. Obtain accurate
information from the end user and validate by
using the appropriate Pre
-
Order transaction.

Use Address Validation Pre
-
Order

Determine other order information by
completing the appropriate Pre
-
Order
transaction for your order activity type.

See Pre
-
Order Tutorial


Web Based Training

Ensure your order is completed accurately for
timely installation.

Use LSR Business Rules
which provide
complete explanations of how to populate
order forms with valid entries.


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Ensure Operator Services and Directory
Assistance Services (OS/DA) contracts are in
place.

Contact your Account Manager for details.

Ensure complete information for Ce
ntranet,
ATM, DID/DOD and Frame Relay Products.

Complete appropriate Data Gathering Form


Other Information to consider:



Telecommunications Service Priority (TSP) is available to Business and
Government end users. It is not valid on Residential Accounts.
It is ordered by
populating the "TSP" field with an authorization code. A TSP Authorization
Code is assigned to the end user by the
Office of Priority
Telecommunications.
A separate unique TSP Authorization Code is required
for each service or circuit ID.
Separate codes are required for each segment or
location of a multi
-
point circuit. It is the responsibility of the end user to
obtain the code and provide to their local service provider.



Revalidation of the PIC and LPIC values should be processed before
issuing
an order for Res to Bus/Bus to Res changes.



Provide the correct Network Channel (NC), Network Channel Interfaces
(NCI) and Secondary Network Channel Interface (SECNCI) codes. Services
cannot be provisioned unless the correct NC/NCI codes are provi
ded.



Resale Private Line is provided subject to the availability of facilities on a
first
-
come first
-
serve basis in the requested central office. If facilities are not
available when a Resale Private Line is requested, the CLEC will be notified
via jeopar
dy. In response to the jeopardy, the CLEC may choose to cancel the
order or postpone the date until facilities are available.



When requesting a new or move of a network interface device (NID), review
for appropriate usage and values of the NIDR field.



When placing an order it is essential to format the circuit information
correctly according to the specific Frontier Business Rules.



The CLEC must provide CFA cable facilities location for the carrier system
being connected



Common Language Circuit Identifi
cation (CLCI) is an industry standard
method of assigning circuit numbers. There are two standard formats for
circuit number identification, Serial Number and Telephone Number format.



The Serial Number format should be used when the circuit cannot be
imme
diately identified as a telephone number.



The Telephone Number format will be used only on those circuits that are
directly connected to dial tone.


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The Resale Private Line form must include all primary and secondary terminal
locations of the circuit. Whe
n a CLEC orders multiple points to a circuit the
PRILOC, and SECLOC information must be placed in the correct fie


Change Log

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Page Number

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Disclaimer:


This documentation is for information purposes only and
does not
obligate Frontier to provide services in the manner herein described.


Frontier
reserves the right as its sole option to modify or revise the information in this
document at any time without prior notice.


In no event shall Frontier or its
agents,

employees, directors, officers, representatives or suppliers be liable under
contract, warranty, tort (including but not limited to negligence of Frontier), or
any other legal theory, for any damages arising from or relating to this document
or its conten
ts, even if advised of the possibility of such damages.

© 2011 Frontier Communications Corporation


All Rights Reserved.