Lost in the Fog: Is Cloud Computing The

earsplittinggoodbeeInternet and Web Development

Nov 3, 2013 (4 years and 6 months ago)


Lost in the Fog: Is Cloud Computing The

Future for Digital Information?”

Adam Stapleton

Government Technology Services


Cutting through the hype

Cloud computing guidance

Recordkeeping implications

Sound familiar?

(Gartner, 2009,
Key issues for cloud computing

“Cloud computing is the latest hot topic”

“Cloud computing has become the latest
in a series of popular industry terms”

Utility computing, SaaS and ASPs…

At the peak...

(Gartner, 2009,
Hype cycle for cloud computing

…or moving into the trough?

(Computerworld, 2010,
Frustrations with cloud computing

“Cloud computing users are shifting their
focus from what the cloud offers to what it
lacks. What it offers is clear, such as the
ability to rapidly scale and provision, but
the list of what it is missing seems to be
growing by the day.”

Government use of cloud computing

(Gartner, 2009,
Government in the Cloud

3 years: Using public clouds for open
data and government channel delivery

5 years: Private clouds for
infrastructure, financial, HR services

5+ years: SaaS
de facto

for commonly
used and agency

Public clouds are here now

(Gartner, 2009,
Government in the Cloud

Public cloud platforms are now in use for
information provision:

Google (NZ Post, NZ Fire Service)

Flickr (Te Papa, DOC)

Twitter (Ministry of Health, Archives NZ, MCDEM)

PFA amendment for social media

What are the benefits and risks?

May deliver cost savings and productivity

May modify the risk profile for security,
reliability, data control and management,
data discovery and recovery.

held perception by New Zealand
public sector agencies that these risks
prevent their use of cloud computing

Reducing the barriers

Publish guidance to reduce the barriers
for adoption of cloud computing services

Key research questions:

definitions, origins, trends for cloud computing

how other governments have responded to cloud computing

stocktake of cloud computing constraints

opportunities to adopt cloud computing

transition advice

significant unresolved issues and mitigations

Guidance developed in conjunction with
agencies and suppliers

Alternative commercial model

Gartner, 2008,
Cloud Computing: Defining and describing an emerging phenomenon

Cloud computing is a new way of
delivering IT
related services that is
regarded as being a paradigm shift
from traditional license
based, on
premises implementations of IT systems

Convergence of ICT trends

(Gartner, 2009,
Key issues for cloud computing


Service orientation


Changing role of IT

Potential revolution in the way IT
services are sourced and contracted:

From custom
building technology solutions to sourcing
commodity services

From operating IT systems to managing service
delivery to customers

From driving technology change to enabling business

Why is cloud popular?

Cloud computing is an approach to
delivering IT services that embodies the
pace of economic and technology

rapid deployment

scalable infrastructure

pay for use

low entry cost

Recordkeeping implications

Cloud computing does not create any
new recordkeeping challenges…

…but will exacerbate existing challenges

EDRMS assumptions

European “registry system” origin

Assumes organisational structures and
business models are well
understood and

EDRMS struggled when the desktop was
the single point of content creation


Organisational structures and business
models now dynamic and poorly

Content creation increasingly happening
outside of the desktop in the cloud (e.g.
Web 2.0 services)

Increased deployment speed for new IT

EDRMS failure

Significant effort to create records in
EDRMS systems

Difficult to locate records in EDRMS

The result: many records not created or
managed appropriately as EDRMS by

Cloud is not top of mind

(Ponemon Institute, 2009,
Cyber security mega trends

A new vision?

Frictionless user experience

adding for the business

Based on crowdsourcing (tagging) and
algorithmic (search) technologies

Extends past the edge of the enterprise

Some questions

Storage issues may go away in the cloud but does this
eliminate the rationale for disposal?

Can you ever delete a record than may reside in multiple
datacentres in multiple countries?

Can you ever delete records in the cloud?

What would you do if a cloud provider went out of

What is the level of social media usage in your

How would your EDRMS address content created in a
public cloud?