Lost in the Fog: Is Cloud Computing The

earsplittinggoodbeeInternet and Web Development

Nov 3, 2013 (3 years and 11 months ago)

77 views


Lost in the Fog: Is Cloud Computing The

Future for Digital Information?”


Adam Stapleton

Government Technology Services


Overview


Cutting through the hype


Cloud computing guidance


Recordkeeping implications

Sound familiar?

(Gartner, 2009,
Key issues for cloud computing
)


“Cloud computing is the latest hot topic”


“Cloud computing has become the latest
in a series of popular industry terms”


Utility computing, SaaS and ASPs…



At the peak...

(Gartner, 2009,
Hype cycle for cloud computing
)

…or moving into the trough?

(Computerworld, 2010,
Frustrations with cloud computing
)


“Cloud computing users are shifting their
focus from what the cloud offers to what it
lacks. What it offers is clear, such as the
ability to rapidly scale and provision, but
the list of what it is missing seems to be
growing by the day.”


Government use of cloud computing

(Gartner, 2009,
Government in the Cloud
)


1
-
3 years: Using public clouds for open
data and government channel delivery


3
-
5 years: Private clouds for
infrastructure, financial, HR services


5+ years: SaaS
de facto

implementation
for commonly
-
used and agency
-
specific
applications

Public clouds are here now

(Gartner, 2009,
Government in the Cloud
)


Public cloud platforms are now in use for
information provision:


Google (NZ Post, NZ Fire Service)


Flickr (Te Papa, DOC)


Twitter (Ministry of Health, Archives NZ, MCDEM)


PFA amendment for social media

What are the benefits and risks?


May deliver cost savings and productivity
benefits


May modify the risk profile for security,
reliability, data control and management,
data discovery and recovery.


Widely
-
held perception by New Zealand
public sector agencies that these risks
prevent their use of cloud computing
services.

Reducing the barriers


Publish guidance to reduce the barriers
for adoption of cloud computing services


Key research questions:


definitions, origins, trends for cloud computing


how other governments have responded to cloud computing


stocktake of cloud computing constraints


opportunities to adopt cloud computing


transition advice


significant unresolved issues and mitigations


Guidance developed in conjunction with
agencies and suppliers

Alternative commercial model

Gartner, 2008,
Cloud Computing: Defining and describing an emerging phenomenon
)



Cloud computing is a new way of
delivering IT
-
related services that is
widely
-
regarded as being a paradigm shift
from traditional license
-
based, on
-
premises implementations of IT systems

Convergence of ICT trends

(Gartner, 2009,
Key issues for cloud computing
)


Virtualization


Service orientation


Internet



Changing role of IT


Potential revolution in the way IT
-
related
services are sourced and contracted:


From custom
-
building technology solutions to sourcing
commodity services


From operating IT systems to managing service
delivery to customers


From driving technology change to enabling business
change


Why is cloud popular?


Cloud computing is an approach to
delivering IT services that embodies the
pace of economic and technology
change:


rapid deployment


scalable infrastructure


pay for use


low entry cost


Recordkeeping implications


Cloud computing does not create any
new recordkeeping challenges…


…but will exacerbate existing challenges

EDRMS assumptions


European “registry system” origin


Assumes organisational structures and
business models are well
-
understood and
static


EDRMS struggled when the desktop was
the single point of content creation

Challenges


Organisational structures and business
models now dynamic and poorly
understood


Content creation increasingly happening
outside of the desktop in the cloud (e.g.
Web 2.0 services)


Increased deployment speed for new IT
services

EDRMS failure


Significant effort to create records in
EDRMS systems


Difficult to locate records in EDRMS
systems


The result: many records not created or
managed appropriately as EDRMS by
-
passed


Cloud is not top of mind

(Ponemon Institute, 2009,
Cyber security mega trends
)

A new vision?


Frictionless user experience


Value
-
adding for the business


Based on crowdsourcing (tagging) and
algorithmic (search) technologies


Extends past the edge of the enterprise

Some questions


Storage issues may go away in the cloud but does this
eliminate the rationale for disposal?


Can you ever delete a record than may reside in multiple
datacentres in multiple countries?


Can you ever delete records in the cloud?


What would you do if a cloud provider went out of
business?


What is the level of social media usage in your
organisation?


How would your EDRMS address content created in a
public cloud?