Team 8 Draft Assessment of Standard III.c. sections 1.a and 1.c 2-8

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Nov 24, 2013 (3 years and 9 months ago)

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III.C.1.

The

institut
i
on
a
ssu
r
es that
a
ny t
e
chnology

support

it provides is

d
e
signed to

meet

the needs

of le
a
rn
i
ng,
te
a
chi
n
g, colleg
e
-
wide
c
ommunic
a
tions, resear
c
h, and

opera
t
ion
a
l systems.

DESCRIPTI
O
N



Distr
i
ct

Funct
i
ons


Information

Services


M
o
reno

V
a
ll
e
y

C
o
llege

man
a
g
e
s

its

t
e
c
h
n
o
l
og
y

s
e
rvic
e
s

t
h
ro
u
g
h

the fol
l
o
w
i
n
g

d
istri
c
t
-
le
v
el

de
part
m
ents:




Ac
a
d
e
mic

W
eb

S
e
rv
i
ces

prov
id
es

a
ca
d
e
m
ic

w
e
b
-
ser
v
er manage
m
ent, systems

manage
m
ent,
ac
c
e
ssibility

standa
r
ds, w
e
b

p
o
l
ic
i
es,

w
e
b

p
rac
t
ices,

a
n
d

w
e
b

pr
o
ce
d
u
r
es
r
e
l
a
t
e
d

t
o fac
u
lty,

a
c
a
de
mic

an
d

i
n
st
r
u
ct
i
o
n
a
l pr
o
g
r
a
m

we
bsi
t
es.

The
s
e serv
i
ces

i
n
cl
u
d
e

d
istrict
w
i
d
e as
s
ist
an
ce to

a
ca
de
m
ic d
e
par
t
m
e
n
ts
a
nd

pr
o
g
r
a
ms,

as

w
e
l
l

as

i
n
d
i
vi
d
u
a
l

fa
c
u
lty,

i
n

t
h
e de
v
e
lo
p
m
e
nt of

w
e
bsi
t
es

a
nd

distr
i
ctw
i
de

in
p
u
t

o
n

e
-
le
ar
n
i
n
g strat
e
g
i
es.




Web
A
d
v
isor,

a

w
eb

a
p
p
l
i
c
ati
o
n

s
u
pp
o
rt
e
d

by

Da
t
a
t
e
l,

w
a
s d
e
p
l
o
y
ed

in

2
0
04.

W
e
b
A
dv
i
s
o
r

is for

b
o
th

f
a
c
u
lty

a
n
d

st
u
d
en
ts.

It allows

faculty

t
o

access

up
-
t
o
-
the
-
m
inute

class

rosters,

t
o

s
ub
m
it ce
n
sus
re
por
t
s a
n
d

g
ra
d
e
s,
a
n
d

to

mo
n
itor

l
a
bo
r
ato
r
y atte
nd
an
c
e.

S
t
u
d
ents

c
a
n

ac
c
e
ss

c
l
a
ss

s
che
d
u
les,

a
dd

a
n
d

dr
o
p cou
r
ses,

an
d

che
c
k

gr
ad
e
s.

Web
A
d
v
isor

a
l
so

s
u
p
p
l
e
m
e
n
t
s the C
o
llea
g
ue

p
l
a
t
f
o
rm
b
y

p
rovi
d
i
n
g

w
eb
-
b
a
s
e
d

stu
d
e
n
t services

su
c
h

as

r
e
gi
s
trati
o
n
, tra
n
sc
r
ipt

r
e
q
u
ests,

a
n
d

g
r
a
d
e

r
e
ports. Cur
r
en
t
ly the

i
n
stitu
t
i
o
n
o
wn
s
,

sup
p
orts,
a
n
d

main
t
a
i
n
s
l
ic
e
ns
in
g on

t
h
e

e
n
ti
r
e

sui
t
e

of

D
a
tat
e
l

m
o
d
u
l
e
s:

S
t
u
d
e
n
t,

F
i
n
a
nc
i
a
l

A
i
d, Fin
a
n
c
e,

A
d
va
nc
e
m
e
n
t,

an
d Hu
ma
n

R
e
s
ou
r
ces.

At

this

ti
m
e
,

t
h
e insti
t
ut
i
on

i
s

r
u
n
n
i
n
g

ve
r
s
i
on

1
8

of

t
h
e

soft
wa
re.



I
nfor
m
ati
o
n

Se
rvic
e
s

e
n
s
u
r
e
s

the

d
e
li
v
ery

o
f

servi
c
es

c
riti
c
al

to mee
t
i
n
g

t
h
e

e
du
c
at
i
o
n
a
l

a
n
d

a
d
m
i
n
i
strati
v
e
r
e
q
u
ir
e
m
e
n
ts

of

a la
r
ge

ac
ad
e
m
ic i
n
stitut
io
n. Infor
m
ati
o
n Serv
i
ces

i
n
cl
u
d
e
s Administrative

Systems

(
s
uch

as

Da
t
a
te
l
/Co
l
league so
f
twa
r
e sui
t
e),

Da
t
a


center

o
p
erat
io
ns, Di
s
trict

He
l
p

Desk, Microc
o
m
p
u
t
e
r s
u
p
po
rt,

Netw
o
rk

S
e
rvices,

a
n
d

T
e
lep
h
o
n
y Services.


Net
w
ork

Ser
v
i
c
es

p
l
a
n
s

a
n
d

p
rov
i
d
e
s

a
ll

t
h
e

ne
c
es
s
a
ry

c
o
m
p
o
n
e
n
ts of

a
d
istrictwide

Cisc
o
-
ba
s
ed

Gig
a
bit

Eth
e
r
ne
t,

u
tilizi
n
g

a

DS
-
3

(
4
5

Mbit

p
e
r s
e
c
o
n
d
)

conn
e
cti
o
n from

the

Riv
e
rside

City

Coll
e
g
e

cam
p
us

to

the inte
rn
et

p
r
ov
id
ed

by

CEN
I
C

(
Co
r
po
r
at
i
o
n

for

E
d
uca
t
i
o
n

N
e
t
work

I
n
it
i
a
ti
v
e
s
i
n

C
a
lif
o
r
ni
a
).

I
n
t
e
rc
a
m
p
u
s
c
o
n
n
ect
i
vit
y
fro
m

Riv
e
rsi
d
e

t
o

bo
t
h

M
o
r
e
no
Va
l
ley

a
nd

N
o
rco

is

c
u
r
r
ent
l
y

o
p
e
r
ati
n
g

v
i
a

T
-
3

(
4
5

M
b
it

per

s
e
c
o
n
d
s
) lin
e
s

with

a
d
diti
o
n
a
l

re
d
u
n
da
n
t

T
-
1

c
o
n
n
ectivity b
e
twe
e
n

M
o
reno

Vall
e
y a
n
d

N
o
rco

for

fail
o
ver

p
u
r
p
o
ses.

U
po
n

ac
c
re
d
itat
i
on,
e
a
c
h

co
l
l
eg
e

wi
l
l be
c
o
m
e

el
i
g
i
b
l
e

to

be

di
r
e
ct
l
y

c
o
n
n
ect
e
d

t
o

t
h
e

i
n
te
r
net

via

CEN
I
C.

I
n su
pp
o
rt

of

t
he
se

fu
t
u
re

d
e
v
e
l
o
pm
e
n
ts,

In
f
o
r
mat
i
on

Ser
v
i
ce
s

is

c
u
rr
e
ntly wor
k
i
n
g

wi
t
h

t
h
e

Mo
r
e
n
o

V
a
l
le
y

a
n
d

No
r
co

s
t
rat
e
gic
p
l
an
n
in
g
com
m
itt
e
es to

as
s
ist

the

c
o
l
le
ge

to

b
u
i
l
d

its

Ne
t
work

Op
erat
io
n

C
en
t
e
r
s

du
r
i
n
g

2013
-
2014
.


In

a
d
dition

to

t
h
e

c
a
mpus
-
t
o
-
cam
p
us

connectivity,

network

services

are

a
l
so

p
r
ov
id
ed
t
o

a
ll

dist
r
i
c
t

offices

a
n
d

o
f
f
-
site

le
ar
n
i
n
g

cen
t
ers,
s
u
c
h as

B
e
n

Cl
a
rk

Tra
i
n
in
g C
e
nter.

Wi
r
e
le
ss in
t
e
r
net

se
rvice

is

al
s
o

av
a
i
l
a
b
le

to

a
n
y

r
e
g
iste
r
ed
student,

s
t
aff,

or

faculty

member from

any

of

the

t
h
ree

colleges, free

of c
ha
r
g
e
.

Ad
d
iti
o
n
a
l
ly,
ne
t
w
o
rk

s
e
rvic
e
s

p
r
ovid
e
s

ce
n
traliz
e
d s
e
c
u
rity

and intr
u
s
i
on

d
e
t
e
cti
o
n,

a
n
ti
-
s
p
a
m filte
r
i
n
g,

a
n
d

n
e
t
w
or
k
i
n
g

mo
n
ito
r
i
n
g
t
o en
s
u
r
e

a

r
e
l
ia
b
l
e
,

se
c
u
re

ne
t
work

e
n
vi
r
on
m
ent.

Ot
h
e
r

se
r
vic
e
s

p
r
ov
i
d
e
d
b
y

n
e
tw
o
rk

s
e
rvices

a
re

the

pla
n
nin
g
,

implem
en
t
a
ti
on
,

and

m
a
i
n
t
e
na
n
ce of

en
t
erp
r
i
s
e
-
l
e
v
e
l

s
o
lut
io
n
s

for

em
a
il;

st
o
ra
g
e

a
r
ea

ne
t
wor
k
s

(SANS); a
n
d

se
r
vers

in su
pp
o
rt

of

a
ca
de
m
ic

an
d

ad
mi
n
istrat
i
ve

n
e
eds.


Adm
i
n
i
strat
i
ve

Systems

is
r
e
s
p
o
n
s
i
b
l
e

f
o
r

t
h
e

i
m
p
l
e
m
en
t
at
i
on

a
nd

su
p
p
ort

of

D
a
tat
e
l’s

a
d
m
i
nist
r
a
ti
v
e
s
ystem

s
u
i
t
e

(
Co
l
l
ea
g
u
e
,

W
eb
A
d
v
isor,

an
d B
e
n
e
fact
o
r)
a
n
d

r
e
l
a
ted

s
o
ftw
a
re

p
a
ck
a
g
e
s. C
o
lle
a
g
u
e is

a comprehensive
academic

management

sys
t
em

used

by

Admissions

and R
e
c
o
r
d
s,

Stu
d
e
n
t

Fi
n
a
n
cial

S
e
rvic
e
s, Aca
d
emic Aff
a
irs,

St
u
de
n
t Acc
o
unts,

Mat
r
ic
u
lat
io
n,

A
l
u
m
ni

F
o
u
n
d
a
t
i
on,

a
n
d

ot
h
e
r g
rou
p
s

to

f
a
c
i
li
t
ate reco
r
d

k
ee
p
i
n
g

a
n
d

t
h
e

re
po
r
ting

of

st
ud
en
t
,

fac
u
lty,

a
n
d

staff

ac
t
ivit
ie
s a
n
d

tr
a
n
s
a
cti
o
ns.


In Spring 2013, the District will be moving to Ellucian
, a web
-
based administrative
system
.


Ga
l
a
xy,

an

a
cc
o
unt
in
g sy
s
tem

s
o
ftwa
r
e

p
a
ck
ag
e

p
ro
vi
d
ed

by

t
h
e Ri
v
e
rs
id
e

C
ou
n
ty

Office

of

Ed
u
cat
io
n, is

n
o
w

ac
c
e
s
s
i
bl
e by

d
istrict per
so
n
n
el.

R
e
sou
r
ce

2
5

is

an

a
d
m
i
nist
r
a
t
ive
s
o
ft
w
are

pa
c
k
a
ge

u
s
ed distr
i
ctw
id
e

to

ass
i
st

in

t
h
e

s
c
h
e
d
u
l
i
ng

of

c
la
sses

a
n
d

r
o
o
m
s.




T
e
lep
h
o
n
y

S
e
rvices

m
a
i
n
tains

a

ce
n
tr
a
lized t
e
l
e
p
h
one

syst
e
m

f
o
r

the enti
r
e

dist
r
ict.

Cur
r
en
t
ly,

th
i
s

is

a

N
ip
p
o
n
Elect
r
ic,

L
t
d.

(NEC)

h
y
br
i
d pri
v
ate

b
r
anch

exchange (PBX)

capable

of

supporting the

legacy

digi
t
a
l system

as

well

as

v
o
i
c
e
-
over

inte
r
net

pro
t
o
c
ol

(VoIP)

deplo
y
ment.

A
s

new b
u
i
l
d
i
ngs

are

b
e
i
ng

pl
an
n
e
d
,

co
n
struc
t
ed,

or

rem
o
d
e
l
e
d

w
ith
i
n

the

distr
i
ct, V
o
IP

is

i
n
stall
ed
,

d
e
cre
a
sing

wiring

and

m
a
n
a
g
e
m
en
t

costs;

u
ltim
a
t
e
ly, this

w
i
l
l

re
s
u
lt

i
n

a

pu
r
e

V
o
IP

en
v
ir
o
n
m
ent

w
i
th

the

l
e
g
a
cy

s
ystem
e
n
ti
r
e
l
y p
h
a
s
ed

out.

Out
b
o
u
nd

c
ir
c
uit

c
on
nec
t
ivi
t
y for

l
o
c
a
l

an
d

l
on
g

d
ist
a
n
c
e
ca
l
l
i
ng

is

n
eg
o
tiat
e
d
an
d

p
u
r
c
ha
se
d by

t
h
e

te
l
e
p
h
on
e g
r
o
u
p

for

the

en
t
ire distr
i
ct

to

ta
k
e

ad
va
n
t
a
ge

of

v
o
l
u
me

dis
c
o
un
ts

a
n
d

o
t
her

in
cen
t
iv
e
s. T
h
e tel
ep
h
o
ne

g
r
o
u
p

a
lso

c
o
ntrac
t
s

for

a
ll

distr
i
ct

ce
l
l

p
h
on
e
s

a
nd

ma
n
a
g
e
s the

B
la
c
k
b
erry ser
v
er

w
h
i
c
h

pro
v
i
d
es

u
s
ers

with

f
u
ll

in
t
eg
r
ati
o
n bet
we
en t
he
ir

Blackb
e
rry
p
h
o
n
e
s

and

t
he
ir

O
u
tlo
o
k

m
a
il,

i
n
clu
d
ing c
a
le
n
d
a
ring funct
io
n
s.

The

tel
e
p
ho
ne

gr
o
up

i
s

re
s
p
o
n
si
b
l
e for

a
c
c
o
u
n
t

rec
o
nc
i
l
i
a
ti
o
n with

all

v
e
nd
o
rs

for

t
h
e

p
r
ev
i
o
u
sly
d
e
sc
r
i
b
ed
s
e
rvi
c
es.

The

g
r
o
u
p

s res
po
n
s
i
b
i
lit
i
e
s

al
s
o

i
n
c
l
u
d
e

p
l
a
n
n
i
ng,

c
o
ns
tructi
o
n
,

an
d

ma
i
n
t
e
n
a
n
c
e

o
f
the

d
istrict

c
ab
le

p
la
n
t

a
n
d

r
e
lat
e
d

i
n
frast
r
u
c
ture. To

h
e
l
p

f
a
c
i
lita
t
e

l
o
n
g
-

ra
n
ge

c
a
b
l
e

a
n
d

n
e
t
w
ork

p
l
a
n
n
i
ng,

i
n
f
or
mat
i
on
s
e
r
v
i
c
es

i
n
it
i
a
t
e
d

a co
m
p
r
e
h
e
n
s
ive re
v
i
e
w

of

all

exis
t
i
n
g

ca
b
l
e

p
l
ant

a
n
d

c
on
d
u
it

p
a
t
hw
a
ys. The

i
n
for
m
at
io
n ga
t
he
re
d

fr
o
m

th
i
s

r
e
v
i
ew

i
s

u
se
d

t
o

p
l
an

for

a
d
e
q
u
a
t
e infrastruc
t
u
re

in

future

construction

projects.


The

district

Help

Desk

addres
s
e
s ser
v
i
c
e

req
u
ests

w
i
t
h

c
e
ntra
l
i
z
e
d pr
o
b
l
e
m

tra
c
k
i
ng

an
d

ticket

g
e
ne
r
at
i
on
f
o
r

infor
m
at
i
on
s
e
rvi
c
es,

O
p
en Ca
mp
us

s
t
u
de
n
t

s
up
port,

wi
r
e
l
e
ss

a
p
p
l
i
c
at
i
ons,
f
a
c
u
lty

W
eb
A
d
v
isor,

a
n
d
f
a
ciliti
e
s

m
a
i
n
t
e
n
a
nc
e
.
I
n
comin
g

p
ro
b
l
e
m
s

ar
e

r
e
p
o
rte
d

t
o

t
h
e

H
e
l
p

D
e
sk
via

p
h
o
ne,

e
ma
i
l,

or

tr
o
u
b
le t
i
ckets

e
n
t
e
r
e
d
di
r
e
ctly

i
n
to

F
oo
t
pr
i
n
ts soft
w
are

b
y

en
d

u
s
ers. Tic
k
e
t
s

are

t
he
n r
o
uted to

t
he

s
pe
ci
fic

d
ep
a
rtm
e
nt res
po
n
s
i
b
l
e

for

pr
o
b
l
e
m

r
e
s
ol
u
ti
o
n
.

U
s
ers

a
r
e

a
b
l
e

to

tr
a
ck

the

p
ro
g
re
s
s on

s
pe
c
ific

tr
o
u
b
le

tic
k
ets

v
i
a

w
e
b
-
ba
se
d br
o
w
s
e
rs.

Fo
o
tprints

i
s

t
h
e soft
w
are

us
e
d

i
n

trac
k
i
n
g

w
o
rk

or
d
e
rs

s
u
b
m
itted

to

t
he

H
e
lp

Desk.


The district provides for the management, maintenance, and operation of the technological
infrastructure and equipment for all colleges and satellite campuses through Information
Services.


Information Services maintains and manages the operation of this e
quipment centrally from its
main site on the Riverside City College but also maintains a local presence utilizing
Fall
-
time staff at each
college.


Network Support utilizes appliances that provide trending and alerts to be proactive when issues
with the in
frastructure and equipment occur.


IS (
Information

Support) maintains inventory and support
contracts with all the major equipment providers in the event that replacement parts are needed.


All of the infrastructure and its supporting equipment runs

on UPS (Uninterruptable Power Supplies) to
maintain uninterrupted power.


These systems are expected to maintain over an hour of runtime if
power is lost.


As a backup to UPS equipment we also incorporate ATS (Automatic Transfer Switches)
equipment that p
rovides for alternate power in the event the UPS fails or needs maintenance or
replacement.


These devices transfer power to another source without an interruption in power.


We also
provide power generators for the equipment in the most critical locations

in the event of a sustained
power outage.


T
h
e

Ope
n

Cam
p
us


The

O
p
en

Ca
mp
u
s, t
h
e

d
is
trict’s

ce
nter

for

o
n
l
i
ne

c
o
u
rse

d
e
li
v
ery, pro
v
i
d
ed

dis
t
an
c
e
l
ea
r
n
in
g

for

65,333 students
district
-
wide in the 2011
-
12 academic year and 11,817 students for Moreno
Valley College.




a
l
o
n
g

wi
t
h

tra
i
n
i
ng

an
d

s
u
p
p
ort

for

o
n
l
i
ne

i
n
struc
t
i
o
n.

Th
i
s cen
t
er

s
u
p
p
or
t
s on
l
i
n
e

c
o
ur
s
e
s, h
y
br
i
d

c
o
urs
e
s

(part

on
li
n
e

a
nd

part cl
a
s
sro
o
m

me
e
tin
g
s),

a
n
d

tel
e
c
ou
r
s
e
s.

Blackboard 9.1

is

t
h
e

platf
o
rm

used

f
o
r the

d
e
l
iv
e
ry
o
f

all

o
n
l
i
n
e
c
our
s
e
s
i
n

t
h
e

district.

During academic year 2011
-
12 , 838 instructors district
-
wide and 223 instructors from Moreno Valley college taught
distance education courses,

s
u
p
p
ort
e
d

by

the

O
p
e
n Ca
mp
us. District
-
wide 949 courses over 2012 sections and in
Moreno
Valley, 282 courses and 455 sections of

f
u
l
l
y

o
n
l
in
e
,

h
y
br
i
d
,

or

w
eb
-

e
n
h
a
n
c
ed

co
u
r
ses were offered in
academic year 2011
-
12..


Software


The

Mi
c
ro

Co
mpu
t
er S
up
p
o
rt

gro
u
p,

h
a
v
i
ng

b
o
th

distr
ic
t
-

and

c
o
l
le
ge
-

sp
e
cific

f
u
nct
i
ons,

is

r
e
sp
on
s
i
b
le

for

p
u
rc
h
a
s
i
n
g
,
d
i
s
tribu
t
i
n
g,
an
d ma
i
n
t
a
i
n
i
n
g

t
h
e

Mic
r
osoft

W
in
d
o
ws

en
v
ironment

for

the

entire

district.

The


pa
c
k
a
ge
c
u
rr
e
ntly c
o
n
s
ists

of

Win
d
ows 7,

Micr
o
soft Offi
c
e

Sui
t
e

(Wo
r
d, Excel,

Power

Point,

Ac
c
e
ss,

and

Out
l
o
o
k,

P
u
blish
e
r), Fro
n
t

Pa
ge
,

a
nd Vis
u
al

S
t
u
d
io

Pro.

This

a
nn
u
a
l

p
u
rch
a
se

is

f
a
cilit
a
ted

by

t
h
e

C
a
lif
o
rnia Co
m
m
u
n
ity

C
o
l
le
ge

C
ha
n
ce
llo
r
’s Offi
c
e

a
n
d

M
i
cro
s
oft

C
o
r
p
o
r
ati
o
n

a
n
d en
s
u
r
es

p
r
o
pe
r

softwa
r
e

li
ce
n
s
i
ng

for

s
o
m
e

4,0
0
0

co
mp
uters
thr
ou
g
h
out the

district. The District is still supporting Windows XP
until all computers are updated to Windows 7.

Moreno

Val
l
ey

College


At

Mo
r
e
n
o
V
a
ll
e
y

C
o
l
l
eg
e
, t
h
ere

is

on
s
ite

s
u
p
port

of

t
e
c
h
n
o
l
o
gy
-
a
ss
i
st
e
d l
e
ar
n
i
n
g
.

This includes
STEM, IMC, IT
Support, Professional Development, Open Campus. C
l
ass
r
oo
m
s
a
n
d

l
a
bo
r
ato
r
ies

h
a
ve

a
n

i
n
struc
t
or’s
c
o
m
pu
t
e
r
stati
o
n

wi
t
h

in
t
e
r
n
et

ac
c
e
ss

a
n
d

an

L
C
D

pr
o
jec
t
o
r
.
127

Designated

class
r
oo
m
s al
s
o

h
a
ve

d
e
s
ktop

c
o
m
p
ute
r
s

for

in
-
c
l
a
ss

stu
d
ent

u
s
e.

T
we
l
ve

m
o
b
il
e carts

ser
v
i
c
e

class
r
o
o
ms with

w
ir
e
l
e
ss

lap
t
ops
.

In

a
d
dit
io
n

to

t
h
e cl
a
s
sro
o
ms

me
n
tion
e
d

a
b
ov
e
,

t
h
e

Writi
n
g

and

Re
a
d
ing

Cent
e
r,

the

M
a
th L
a
b,

the

C
o
m
pu
t
er
-
In
f
orma
t
i
on

Sys
t
ems

(
CIS)

L
ab
o
ra
t
o
r
y,

and

s
c
i
e
n
c
e l
a
bo
r
ato
r
ies

u
se

c
o
m
pu
t
ers

to

a
id

in

in
struct
i
on,
t
h
r
o
u
g
h

s
o
ftwa
r
e a
p
p
l
ica
t
i
o
ns,

su
p
port

t
u
tori
a
ls,

a
n
d

com
p
uter
-
b
as
e
d

data analysis
, and

assignments.

A fac
u
lty

w
o
rk
r
oom

a
v
a
i
l
a
b
l
e

to

a
ll

f
u
ll
-

a
n
d

p
a
rt
-
ti
m
e

fa
c
u
lty is

eq
u
i
p
p
ed

wi
t
h

c
o
m
p
ute
r
s,
p
rinte
r
s,

i
n
te
r
net

ac
c
e
ss,

a
n
d

e
q
u
ip
me
n
t for
Blackboard,
ParS
c
o
r
e

a
n
d

Sc
a
n
tr
o
n
.

T
h
e

S
t
u
d
ent

Act
i
viti
e
s

Ce
nter

a
n
d

t
h
e

l
i
b
r
ary ha
v
e

i
n
te
rn
et
-
ac
c
ess
i
b
l
e

co
mpu
t
ers

t
h
at

a
re

a
v
a
i
l
a
b
l
e

to

stu
d
ents.

T
h
e
o
ff
-
cam
p
u
s
sites
,

th
e

Be
n

Cl
a
r
k

Trai
n
in
g

Ce
n
t
e
r
has

colleg
e
-
sup
p
orted comp
u
t
e
r
lab
s

(Resource Center)
an
d

mo
b
il
e

l
a
bs
.

BCT
C

h
a
s

four
m
o
bil
e
c
a
rts,
The
v
a
r
i
ous d
e
par
t
m
e
n
ts of

the

c
o
l
l
e
g
e

a
r
e

r
e
s
p
o
n
si
b
le
f
o
r

r
e
p
l
ac
i
ng

o
u
t
d
at
e
d e
q
u
i
p
m
ent

th
r
o
u
gh

t
he p
ro
g
ram

r
e
v
ie
w

pro
c
ess

or

thro
ug
h

th
ei
r res
p
ect
i
ve

b
ud
gets.


The
r
e

a
r
e

two

clus
t
e
r
-
s
er
v
e
rs at

Mor
e
no

V
a
l
ley

C
o
l
l
eg
e

at

this

ti
m
e
,

o
n
e s
u
pp
o
rting

Win
d
ows

and

the

o
th
e
r

sup
po
rting

N
o
vell.

(N
o
v
e
ll

is,

h
o
w
e
v
e
r,
b
ein
g

p
h
ase
d

ou
t.)


Three

mic
r
o
c
o
m
pu
t
er s
u
p
p
ort

sp
e
c
i
a
l
i
sts

(two full
-
time and one part
-
time)
fr
o
m

district

i
n
fo
r
mat
i
on

s
e
rvi
ce
s are

b
a
s
e
d

at

M
o
r
en
o
V
a
l
l
ey,

t
hou
gh

t
h
e
y

c
a
n

b
e

c
a
l
l
ed

to

a
n
y ot
h
e
r

dist
r
ict

si
te

wh
en

n
e
ed
ed.

I
n

r
e
t
u
r
n
,

microsu
p
p
o
rt

s
pe
c
ialists

from the

ot
h
e
r

c
o
ll
e
g
e
s

ca
n

be

di
s
pat
ch
ed
t
o

p
r
ov
i
d
e

a
d
d
i
t
i
o
n
a
l

te
ch
ni
c
a
l s
u
pp
o
rt

a
t

Mor
e
no

Vall
e
y.

T
h
eir

r
e
s
p
o
n
si
b
i
liti
e
s incl
u
d
e

h
a
rdw
a
re

and soft
w
are

s
e
t
up
,

ins
t
al
l
a
t
i
on,

t
r
o
u
b
l
e
s
h
o
ot
i
ng, ma
i
n
t
en
an
c
e,

networking,
communications,

a
n
d

u
p
gr
ad
e
s for

a
l
l

c
o
m
pu
t
e
r

l
a
bo
r
ato
r
i
e
s, cla
s
sr
o
o
ms,

a
n
d

offi
c
e
s

on

c
a
mp
u
s

as

w
e
l
l as

at

t
he

B
e
n

Cl
a
rk

Tr
a
i
n
i
n
g

C
e
nter
.
Library

technology

and the

I
n
str
u
cti
o
n
a
l
M
e
d
ia

C
en
t
er

(I
M
C)

are

s
up
por
t
e
d

by

t
h
e

micr
o
co
mp
u
ter su
p
port

s
pe
c
ia
l
ists.

T
h
e

d
i
strict

mai
n
t
a
i
n
s

a

co
n
tr
a
ct

with

W
e
st
e
r
n

D
a
ta to

re
p
a
ir

and re
p
la
c
e

h
a
r
dw
a
re

t
hat

is

o
u
t

of

w
a
rr
a
nty.

Pay
-
p
e
r
-
p
r
int ser
v
ic
e
s

a
r
e pro
v
i
de
d to

st
u
d
e
n
ts
i
n

the

co
mpu
t
er

l
a
b
o
r
a
tory,

the

W
r
iti
n
g

a
n
d

R
e
a
d
in
g
Center
,

t
h
e

l
i
b
r
ary, and at BCTC in the Assessment Center.


Blackboard 9.1

is

avail
a
bl
e
t
o

st
u
de
n
t
s
f
o
r

o
n
line
cou
r
ses. In

a
d
dit
i
on

t
o

Mic
r
o
s
oft Office,

ot
he
r

softwa
r
e p
rod
u
cts u
se
d

a
r
e re
q
u
e
st
e
d

by

i
n
d
iv
i
d
u
al

f
a
c
ul
ty

and

la
bo
r
a
t
ory

c
o
or
d
i
n
a
t
o
rs

to

su
p
port their

co
urs
e
s.


In

ad
d
it
i
on,

t
h
e

m
icr
o
co
mpu
ter
s
u
p
port

s
pe
c
i
a
lists

at

Mor
en
o

V
a
l
ley Co
l
lege

p
r
ote
c
t

the

softwa
r
e

and

e
q
u
i
p
m
ent on

its

co
m
pu
t
er

syste
m
s. Co
mp
uter

wo
r
kstat
i
ons a
r
e

ins
t
al
le
d

w
ith

the

m
o
st

u
pd
a
t
e
d

s
o
ftwa
r
e av
a
i
l
a
b
le;

a
dm
in
i
strati
v
e
,

sta
f
f,

and

fa
c
u
lty

co
m
pu
t
ers

are

con
f
i
g
u
r
ed

t
o d
o
w
n
l
oa
d t
h
e

most

u
p
da
t
ed

anti
-
vi
r
u
s

a
n
d

r
e
g
istry

pro
t
ect
i
on

soft
w
a
r
e

to av
o
id

t
i
m
e
-
c
on
sum
in
g

r
ep
a
ir
s
.

All

ac
ad
e
mic

co
m
pu
t
ers

i
n

cl
ass
r
oo
m
s

t
h
at are

l
i
n
k
ed

t
o

the

in
t
e
r
n
et

al
s
o

co
nta
i
n

an
t
ivi
r
us

s
o
f
twa
r
e
. D
i
strict info
r
mat
io
n

se
r
vic
e
s

pr
o
v
i
des

cent
r
a
l
iz
e
d

s
ec
u
rity

a
nd

int
r
u
s
i
o
n

de
t
ect
i
on,
an
tisp
a
m

filt
e
ri
ng
,

and

n
e
twork

m
o
nit
o
ring

to

e
n
s
u
re

a

r
e
lia
b
l
e
,

s
e
c
u
re ne
t
work

e
n
vi
ro
nm
e
n
t.


The

Inst
r
u
ct
io
n
a
l

M
e
d
i
a

C
en
t
er

(IMC)
, staffed with
XXXXXXX


pro
v
i
d
es

m
e
di
a

s
u
p
p
ort

to ac
ad
e
mic

pr
og
rams,

i
n
c
l
u
d
i
n
g

a
u
d
i
o
-
v
is
u
al de
l
ive
r
y

to

c
l
ass
r
oo
m
s a
n
d con
f
er
e
n
c
e
/
me
e
ti
n
g r
o
oms,

special

me
d
ia

r
eq
uests,

s
e
rvi
c
e

and

r
ep
a
ir

of me
d
ia

e
q
u
i
pm
ent,

v
id
eo

c
on
fer
e
n
c
i
ng,
sa
t
e
l
l
ite

d
ow
n
l
i
n
ki
ng
, st
r
e
a
m
i
ng me
d
ia,

a
s
sis
t
an
c
e

wi
t
h

n
e
w

eq
u
i
p
m
e
nt

ac
q
u
i
sit
i
on,

i
n
stal
l
a
t
i
on,

a
n
d f
a
culty/st
a
ff trai
n
i
n
g
.

T
h
e

IMC

a
lso

pr
o
v
id
e
s

t
e
c
h
nic
a
l

assista
n
ce and
me
d
ia

p
ro
d
uc
tion

s
e
rvi
c
es

in

t
h
e

f
o
l
lo
wi
n
g

for
m
ats:

v
i
d
e
o,

a
u
d
io
, gr
a
p
h
ics,

a
n
i
m
ati
o
n,

d
i
g
it
a
l

i
ma
g
i
n
g,

s
c
a
nn
i
n
g
,

d
i
gi
t
a
l

p
h
o
tog
r
a
p
hy,

a
n
d Po
w
e
r
P
o
i
nt.


L
i
brary

te
ch
n
o
l
o
gy is

su
p
p
o
r
ted

b
o
th

d
i
str
i
ct
-
wi
d
e
a
n
d

at

the

c
o
l
le
ge. District

s
e
r
v
ic
e
s
in
c
l
u
de

a
n

o
n
l
i
ne

l
ib
r
ary

cat
a
l
o
g,

e
-
b
oo
ks, stre
a
m
in
g me
d
ia,

o
n
l
i
n
e

p
e
r
i
o
d
ic
a
l

da
t
a
b
a
s
es a
n
d

p
e
r
i
o
d
i
c
als

th
e
ms
e
lv
e
s, vid
eo
t
a
p
e
s,

micr
o
f
ilm,

a
n
d

a
ssis
t
ive

m
e
dia

t
e
chnolo
g
i
e
s. Ad
ap
t
ive e
q
u
i
p
m
ent
a
n
d

soft
w
are

a
r
e

av
a
i
l
a
b
le

to

a
s
sist

d
i
s
a
b
l
e
d s
t
u
d
ents

i
n

t
h
e
l
e
ar
n
i
n
g

p
r
o
ce
ss.

Prin
t
e
rs

a
nd

c
opy

m
a
c
h
i
nes
i
n

t
h
e

l
ib
r
ary

a
r
e

o
n ma
i
n
t
e
n
a
n
c
e cont
r
a
cts

e
na
b
l
in
g

p
a
rts,

h
a
r
d
wa
r
e

a
n
d

soft
w
are

t
o

b
e re
p
la
ce
d

wi
t
h
o
u
t

a
d
dit
io
n
a
l

c
ha
r
ge

t
o

the

c
o
l
le
ge.

M
u
lti
m
e
d
ia

eq
u
i
p
m
e
n
t in

t
h
e l
i
b
r
ary,

i
n
c
l
u
d
i
n
g

t
e
l
e
v
i
si
o
n
s,

DVD

p
l
a
yers,

a
n
d

V
C
R
s,

is

s
e
c
u
r
e
d

t
o tabletops

to prevent

theft.


The

Technology Advisory Committee working with the
R
e
s
o
ur
ce
s

Sub
c
om
m
ittee of

t
h
e

Str
a
teg
i
c

Pl
an
n
i
n
g

Commit
t
ee

is de
v
e
lo
p
i
ng

a

d
o
c
u
m
e
nt

to

g
ui
de

c
o
l
l
eg
e
-
b
a
s
ed

t
e
c
hn
o
l
ogy

sta
n
da
r
ds

a
nd pro
c
es
s
e
s for

en
ha
n
c
i
ng
f
a
c
i
lit
i
e
s,

h
a
r
d
wa
r
e
, a
n
d

s
o
ftware

to

me
et t
ea
c
h
i
n
g

a
n
d

le
a
rning

n
e
e
d
s,

c
o
lle
g
e
-
wi
d
e

commu
n
ic
a
ti
on
s,

r
e
se
a
rc
h
,

and
co
l
l
e
g
e

o
pe
r
at
i
ons
.
128

T
h
e

go
a
l

o
f

t
h
i
s

d
o
c
u
me
n
t

i
s

t
o

p
r
o
vid
e

g
uid
e
lines
for

t
h
e

o
ng
o
i
n
g

a
n
a
lys
i
s

a
n
d

pr
i
o
riti
z
a
t
i
on of

h
a
r
d
wa
r
e
,

s
o
f
t
wa
r
e
,

s
e
rv
i
ce,
a
n
d

f
a
cility

nee
d
s

a
n
ticip
a
ted

b
y

M
o
r
e
no V
a
ll
e
y

Coll
e
g
e dep
a
rtme
n
ts

a
n
d prog
r
a
ms.



EVALUATION


This

s
t
a
n
da
r
d

i
s

met.

D
i
strict
-

a
n
d

c
o
l
le
ge
-
le
v
e
l

t
e
c
h
ni
c
a
l

s
e
r
vic
e
s

p
r
ov
id
e M
o
reno

V
a
lley

C
o
llege

with

a
d
e
q
u
a
te

s
u
pport

f
o
r

its

faculty,

su
p
p
o
rt

st
a
ff,

ad
m
i
n
istra
t
ors, faci
l
it
i
es,

h
a
r
d
w
a
re,

s
o
ft
wa
re,

a
nd

in
f
o
r
mat
i
on

d
e
li
v
e
r
y
infr
a
struc
t
u
re. The

c
o
m
p
le
t
i
o
n of

the

Ne
t
w
o
rk

Ope
r
at
i
ons

C
e
nter

(N
O
C), sla
t
ed

f
o
rSpring 2014
academic year 2013
-
14 (?)
,

wi
l
l

p
rov
i
de

a
n

a
re
a

for

n
e
t
w
ork

e
q
u
ip
me
n
t
a
n
d serv
i
ces

o
n

c
a
m
p
us

as

w
e
ll

as

s
e
r
v
ice

for

t
h
e

c
om
p
l
e
te
c
o
l
l
e
g
e c
o
nstr
u
ction

b
u
il
d
-
ou
t

in

t
h
e

c
a
pital

c
on
struction

pla
n
.

A
t

t
h
e

c
o
m
p
l
e
t
i
o
n
o
f

t
h
e

NOC
,

th
e

c
o
l
le
g
e

w
i
l
l

h
a
v
e

s
u
ffic
i
en
t

s
p
a
c
e

t
o

ho
u
s
e
per
ma
n
e
n
t

f
u
ll
-
ti
m
e

i
n
stru
c
tio
n
a
l
s
e
rv
i
c
e
s

su
p
por
t

s
t
af
f

cove
r
i
n
g
ad
m
i
n
istra
t
iv
e
,

ne
t
work
,

an
d

m
i
cro
c
o
mp
u
te
r
su
p
p
ort
.

Su
c
h

s
u
p
p
o
r
t
staf
f

wi
l
l

i
m
p
r
ov
e

ac
c
e
s
s
i
bi
lity
,

re
s
p
o
n
s
i
v
e
n
e
ss
,
ef
f
e
ct
i
ve
n
ess
,

a
n
d
college
-
speci
f
i
c

sensitivit
y

o
f

in
f
o
rma
t
io
n

service
s

t
o
staff
,

faculty, a
n
d

s
t
u
d
ents
.

Th
e

R
e
s
o
ur
c
e
s

Su
bc
o
mm
i
tte
e
de
v
e
lo
p
e
d
,

re
v
i
ew
e
d
,
a
n
d

t
h
e
n

a
p
p
rov
e
d

a

Te
ch
n
o
l
o
g
y
P
l
an
,

a

par
t

o
f

w
h
i
c
h

re
q
u
ires r
e
vi
e
w

o
f

p
l
a
n
s

a
n
n
u
a
l
ly
,
a
s

w
e
l
l

a
s

su
p
p
o
rt
,

f
a
cilities
,
s
o
ftw
a
r
e
,

and
ha
r
d
w
a
r
e

F
e
br
u
a
ry

19,

2
0
09
.
129
This

p
l
an

con
t
a
i
n
e
d

t
h
e

fo
l
l
o
w
i
n
g objec
t
ives:



De
v
e
lo
p

a
n
d

i
m
p
l
e
m
ent

ca
m
pu
s
-
w
id
e

t
e
c
hn
o
l
ogy

po
lic
i
e
s, pro
ce
du
r
es,

an
d

st
a
n
d
a
r
d
s.



Cr
e
a
te

a

s
e
cure

inf
r
astr
u
cture

(
s
e
c
uri
t
y,

net
w
o
r
k structu
r
e,

d
e
p
a
rtm
e
nt struc
t
ure,

N
e
t
w
ork

Ope
r
at
i
ons
Center

(N
O
C))

to

meet

t
h
e

needs

of

s
t
udents,

staff, a
n
d

fa
c
u
lty.



Pro
c
ure,

re
p
la
ce,

up
g
r
ad
e
,

a
n
d

m
a
i
n
t
a
in

e
q
u
i
p
m
ent
a
n
d

e
v
a
l
ua
t
e

a
p
p
r
o
p
ri
a
t
e
t
e
c
h
n
o
lo
g
y
p
u
rc
ha
s
e
s

and
uti
l
iza
t
ion.



Prio
r
iti
z
e

te
ch
n
o
l
o
gy

i
n
it
i
a
t
i
ves

an
d

fo
r
mal

pr
o
ject m
a
na
ge
m
e
n
t

with

cle
a
r

outcomes

identified.



Pr
o
v
id
e

a
d
equ
a
t
e

i
n
f
o
rm
a
t
io
n

t
e
ch
n
olo
g
y

fisc
a
l

r
e
so
u
r
c
e
s.



Ap
p
r
o
p
r
i
ate

f
u
n
d
i
n
g

f
o
r

IT

d
e
par
t
m
e
n
t

f
o
r

staff
i
n
g
, serv
i
ces,

a
n
d

tra
i
n
i
ng

w
h
i
le

a
li
g
n
i
n
g

a
n
nu
a
l

t
e
c
hn
o
l
ogy
b
u
d
g
et

p
l
a
n
n
i
n
g wi
t
h

i
n
stitut
i
on g
o
als

a
n
d

t
e
c
hn
o
l
o
g
y
p
l
an.



Ma
i
n
t
a
in

a
n
d

su
pp
o
rt

the

R
e
s
o
ur
c
e
s

Sub
com
m
ittee

a
n
d

IT

de
p
ar
t
ments

as

pr
i
mary

te
c
h
n
o
lo
gy
p
o
l
i
cy
-

mak
in
g

a
nd

a
d
viso
r
y

g
r
o
u
ps.



De
v
e
lo
p

a
n
d

im
p
le
me
n
t

IT

cost
-
eff
e
cti
v
e

sta
n
da
r
ds (in
v
en
t
ory

and

cost

analy
s
is).



Increase

outside

fundi
n
g

thr
o
u
g
h

b
o
nd
s,

gr
a
n
ts, par
t
ne
r
sh
i
p
s,

a
nd

f
ou
n
d
a
t
i
on

par
t
ne
r
sh
i
p
s.



Improve

and

increase

faculty,

staff,

and

student

access

to info
r
mat
io
n

an
d

re
l
a
t
e
d

te
chn
o
l
ogy.



Net
w
ork

r
e
c
o
n
f
i
g
urat
io
n

to

m
e
et

ca
m
p
u
s

s
pe
cific

n
e
e
d
s
p
r
o
v
iding

equ
a
l

access,

u
p
-
t
o
-
d
a
te s
e
rvic
e
s,

a
n
d

a more

ro
bust,

easy

access

wi
r
e
less

en
v
iron
m
ent.



Acce
s
s

o
n

a
nd

off

cam
p
us

a
l
l
o
w
in
g

for

g
r
ea
t
er out
r
ea
c
h

of

t
ec
h
n
o
l
o
g
y

ser
v
i
c
es.



Bas
i
c

co
mp
uter

a
nd

i
n
te
rn
et

int
r
o
d
uct
i
on

and

u
s
e wor
k
shops.



24
/
7

ac
c
e
ss

t
o

serv
i
ces

th
r
o
ug
h

a o
n
e
-
st
o
p

p
o
rtal

for

a
ll users

(studen
t
s,

staff,

faculty).



Mo
n
itor

i
n
d
u
st
r
y

tren
d
s

in te
ch
n
o
l
o
gy

a
nd

t
h
e
i
r

pot
e
n
t
i
al a
p
p
l
ica
t
i
o
ns

to

tea
c
h
i
ng

a
n
d

le
ar
n
i
n
g
.



Tec
h
n
o
l
o
gy

a
wa
r
e
n
ess

p
l
an





s
h
o
w
c
as
ing


in
t
e
r
n
al a
n
d

ex
t
e
r
n
al

t
e
ch
n
o
lo
gy

u
s
e

a
nd

t
a
l
e
nts.



I
n
cre
a
se

dista
n
ce

l
ea
r
n
i
n
g

o
p
p
o
rtu
n
iti
e
s

and

cr
ea
t
e

an
e
-
l
ea
r
n
i
ng

e
n
v
i
ron
me
n
t.



Prof
e
ss
i
o
n
al

d
e
v
e
l
o
p
m
ent

o
p
por
t
u
n
iti
e
s.



Impro
v
e

an
d

in
cre
a
se

c
o
m
mu
n
ity

o
u
tr
e
a
c
h

thr
o
u
g
h

te
ch
n
ol
ogy.



User

fr
ie
n
d
ly

w
eb
s
ite.



Acce
s
s

in
f
o
r
m
ati
o
n

at

c
a
m
p
u
s,

pr
o
g
r
a
ms,

s
e
rvi
c
es.



Pu
b
lic

ac
c
e
ss

to

MVC

up
da
t
es,

n
e
ws,

com
m
u
n
ity e
v
e
n
ts.



Im
p
r
o
v
e

op
e
r
a
tion
a
l

e
fficie
n
cy

and

c
o
mm
u
n
ic
a
tion

thr
o
ugh au
t
oma
t
i
o
n.



Co
m
p
r
e
h
e
n
si
v
e

d
o
c
u
m
e
nt

a
n
d

o
u
t
p
ut

m
a
n
a
g
e
m
ent system “Digital Work
f
low” (
e
lectronic forms, au
t
oma
t
ed
w
o
rkf
l
ows, c
o
mmitt
e
e wo
rk
,

strateg
i
c p
l
a
n
n
i
ng,

c
o
st

effecti
v
e

m
o
d
e
l
s).



Sh
a
re
P
o
i
nt

p
o
rtal

for

q
u
i
c
k

ac
c
e
ss

t
o

p
e
rs
on
a
l
i
z
e
d
i
n
f
o
rm
a
t
io
n

an
d

s
e
rvic
e
s

u
n
d
e
r

a

on
e
-
sto
p

s
h
o
p
.



D
e
v
e
lop

a

plan

t
ha
t
a
ssists

in

a framew
o
r
k

th
a
t

en
a
bl
e
s e
n
d
-
u
sers

to

do
c
u
m
ent

eff
e
ctiv
e
n
e
ss
m
e
a
sur
e
s

a
n
d
di
s
p
l
a
ys

on
-
l
in
e

re
s
u
lts.



Due to the downturn in the

economy, the financial support to replace and upgrade equipment may be lean. The
use of grant monies from Title V and Perkins, for example, has allowed the college to update technological
equipment in various departments at the college.


PLAN



N
o
n
e

is
n
e
ede
d
.


.C.1.b



III.C.1
.
b.

The

institution provides quality

tra
i
ning in
t
he ef
f
ect
i
ve applic
a
tion of
i
ts inform
a
tion tech
n
olo
g
y to

stud
e
nts
a
nd pers
o
nnel


DESCRIPTI
O
N


The

distr
i
ct

an
d

Mo
re
no

V
a
l
l
ey

C
o
l
l
e
ge

p
ro
vi
d
e

qu
a
lity

in
-
h
o
u
s
e

tra
i
n
in
g in

t
e
chnology

and

its

ap
p
lica
t
ions on

a

regular

basis

to

f
a
culty,

s
t
aff,

and ad
m
i
n
istra
t
ors.

Adm
i
nist
r
a
to
r
s

are

co
m
mit
t
ed

to

t
h
e

pr
ov
is
i
o
n

of

q
u
a
lity tr
a
ining

t
h
r
o
u
g
h

F
L
EX

activiti
e
s
a
n
d

o
t
her

staff

d
e
v
e
l
op
men
t oppor
t
u
nit
i
es. When

new

s
o
ftwa
r
e

is

i
n
t
rodu
c
ed

to

f
a
cili
t
ate

f
is
c
al, pur
ch
as
i
ng,

e
n
r
o
ll
m
ent,

or

cla
s
sr
o
o
m

m
a
n
a
g
e
m
e
nt, as

w
e
ll

a
s

ot
he
r distr
i
ct

or

c
o
l
l
e
ge

p
r
oc
e
ss
e
s, distr
i
ct

a
nd
/
or

co
l
l
e
ge

e
x
p
e
rts

i
m
pl
e
m
e
n
t

a tho
r
o
u
gh

t
r
a
i
n
i
ng

p
l
an

for

s
t
a
f
f

and

f
a
c
u
lty.


Instruc
t
ors

wh
o

offer

o
n
l
i
n
e

cour
s
e
s

(
we
b
-
e
n
ha
n
c
e
d,
h
ybr
i
d
,

or

fu
l
ly o
n
l
i
ne)

r
e
c
e
i
v
e

ext
e
ns
i
ve

online
t
r
a
in
i
n
g

an
d

s
up
po
r
t

thr
o
u
g
h

t
h
e

O
p
e
n

C
a
m
p
u
s, ba
se
d

at

a

c
e
ntral

d
i
strict

lo
cat
i
on.

T
h
e

d
i
strict

O
p
en

C
a
mp
u
s

offi
c
e

i
s
res
po
n
s
i
b
l
e for

tra
i
n
i
ng

f
a
c
u
l
t
y

in

b
a
sic

u
s
e

of

t
h
e

Blackboard

9.1
p
l
atform

f
o
r WE/hyb
r
id
/
o
n
l
i
ne c
o
ur
s
e

ma
na
ge
me
n
t,

a
n
d

f
u
rt
he
r

tra
i
n
i
ng

i
n su
p
p
l
e
m
en
t
al too
l
s

(
s
uch

a
s

p
od
c
ast
in
g

a
n
d

T
eg
r
ity)

i
s

a
v
a
i
l
a
b
l
e

at Mor
en
o
V
a
l
l
ey

Co
l
l
eg
e
t
h
r
o
u
g
h t
h
e

Ce
nter

for

F
a
c
u
l
t
y a
n
d

P
r
ofes
si
o
n
al

De
v
e
lop
ment.

T
h
is

cen
t
er,

f
u
n
de
d

th
r
o
u
gh

a
co
op
e
rat
i
ve

Ti
t
le

V

gr
a
n
t,

o
p
e
n
ed

in

2
00
8
.
130

It

prov
i
d
e
s

i
n
di
v
i
d
u
a
li
z
e
d a
n
d

g
r
o
u
p

i
n
struct
i
on

i
n

Blackboard 9.1,

Web
A
dvi
s
or, a
n
d

the

u
s
e

of

tec
hn
o
l
o
g
y in

an
d

out

of

the

c
la
s
sr
o
o
m.

The

c
e
nter

h
o
sts

te
c
h
n
o
log
y

trai
n
i
n
g

wor
k
s
h
o
p
s
.

A
d
dit
io
n
a
l

tr
a
i
n
i
n
g

in met
h
o
d
s

a
n
d

tec
h
n
i
q
u
es

for

effecti
v
e

o
n
l
i
ne


t
e
a
c
h
i
ng

is

prov
id
ed by fac
u
lty

w
ith

a
pp
r
o
p
r
i
ate e
xp
e
r
i
en
c
e
a
n
d

e
xper
t
ise.

Wor
k
sh
o
p
s
i
n

t
h
e cen
t
er

ha
v
e

a
l
so

be
en

h
e
l
d

for

tr
a
i
n
i
n
g

o
n

soft
w
are
s
u
c
h

as

P
o
w
e
r
P
o
i
nt, Word,

Ex
c
e
l,

and Adobe products
.


The

dist
r
ict

also

pro
v
ides

t
r
ain
i
ng

f
o
r

all

employees on

syste
m
wide tec
h
n
o
l
o
gy u
p
gr
a
d
e
s. The

He
l
p

D
e
sk

s
u
p
p
orts

fa
c
u
lty

a
n
d

staff

by for
w
ar
d
i
n
g
M
o
r
e
no

V
a
l
ley

C
o
l
le
g
e

r
eq
uests

for

i
n
-
per
so
n,
o
n
-
s
i
t
e
a
ssista
n
ce

to

microc
o
m
p
u
t
e
r

sup
po
rt

s
pe
c
ialists

a
t

M
o
reno

Valley Co
l
l
eg
e
.

Inst
ru
ctor

tr
a
i
n
i
n
g

i
n

the

u
s
e

of

W
e
bA
d
vi
s
or, t
h
e

distr
i
ct’s

o
n
l
i
ne
en
r
o
l
lm
e
n
t

ma
n
a
g
e
m
e
nt si
t
e
,

is

o
n
g
o
in
g

t
h
r
o
u
g
h

r
e
g
u
la
rly

s
c
h
ed
u
l
ed ses
s
i
o
ns

at

M
o
r
e
no

V
a
l
l
ey

C
o
l
le
ge

or

t
h
r
ou
gh

o
ne
-
o
n
-
o
ne

ses
s
i
o
ns

wi
t
h a

d
istrict

a
p
p
l
i
cat
i
ons s
up
po
r
t

sp
e
c
i
a
l
i
st.

Other

d
i
strict

s
e
r
vic
e
s

p
r
o
v
i
d
ed l
o
c
a
l
ly

i
n
cl
u
d
e
:



IMC

e
q
ui
p
m
e
n
t

tr
a
inin
g
/sup
p
ort

f
o
r

f
a
c
u
lty

and

st
a
ff



Ap
p
li
c
at
i
on

t
ra
in
in
g
/s
u
p
p
o
rt

i
n

Da
t
a
t
e
l
,

R
e
sou
r
ce

25,

a
nd

a v
a
ri
e
ty

o
f

stude
n
t

a
n
d

rec
o
rd

m
a
na
ge
m
e
n
t

a
p
plic
a
ti
on
s



W
o
rks
h
o
p
s

f
o
r

f
a
c
u
lty

on

com
p
lia
n
ce

o
f

o
n
line

a
n
d

tr
a
d
iti
o
n
a
l cou
r
se

m
a
ter
ia
l

w
ith

s
e
cti
o
n

5
0
8

of

t
h
e

F
e
de
r
al

R
e
ha
b
i
l
i
t
ati
o
n Act

a
n
d

w
ith

A
DA

r
e
q
u
ir
e
m
en
ts.


The

district
Disabled

S
t
udents

Pro
g
rams

and

S
e
rvi
c
es

(
D
S
P&S)

not

only en
s
u
r
es s
t
u
de
n
t

ac
c
e
ss

to

l
e
ar
n
i
n
g

a
n
d

acti
v
iti
e
s
b
u
t

al
s
o

p
ro
v
i
d
es adap
t
ive

t
e
chnology

assistance

to

s
t
udents

and staff.

A

Adaptive Technology specialist
trai
n
s

st
ud
ents

on

a
d
a
p
ti
v
e

s
o
ftwa
r
e

a
n
d

h
a
r
d
wa
r
e

on

a

w
e
ekly

b
a
s
i
s. The

s
pe
c
i
a
list

al
s
o

tra
i
ns

st
u
d
e
n
t

l
a
b

a
s
sis
t
ants
a
s

n
e
e
d
e
d
.

Furt
h
e
rm
o
r
e
, DSP
&
S

offers

su
pp
o
rt

to

O
p
en

C
a
m
pus

i
n

tra
i
n
in
g

i
n
st
ru
ctors

t
o

c
re
a
te

5
0
8

co
m
p
l
i
a
n
t

w
e
b

p
ag
e
s,

to

per
f
o
rm

w
eb

p
a
g
e

ac
c
e
s
s
i
b
i
li
ty

verifi
c
a
t
i
on,

a
n
d

to

c
r
ea
t
e

MP3

s.


Site

l
ic
e
n
s
es

ha
v
e

be
en

p
u
rc
h
a
s
ed
f
o
r

the

c
o
re

a
ss
i
stive

s
o
ftwa
r
e
p
r
o
g
r
a
m
s

an
d

c
o
mp
u
t
e
r

st
a
t
io
n
s

e
q
u
i
p
p
e
d
wit
h

th
e
s
e

sp
e
c
i
a
liz
e
d pr
o
g
r
a
ms are

a
v
ai
la
b
l
e
i
n

t
he

l
i
br
a
ry,

C
I
S/math

l
ab,

t
h
e

Writ
in
g

an
d R
e
a
d
i
n
g

C
e
n
t
er,

t
h
e

l
an
g
ua
g
e

l
ab,

t
h
e

S
t
u
d
ent

As
s
e
s
s
ment

C
en
t
er, cla
s
sr
o
o
ms,

an
d

the

DSS

High Technology Training
C
e
nter.



EVALUATION


T
h
is

sta
n
d
a
rd is

m
e
t.

The

Ce
n
t
e
r

f
o
r

F
a
c
u
lty

a
n
d

Pr
o
f
e
ssio
n
al De
v
e
lo
pm
e
n
t offers

t
he

n
ec
e
s
s
ary

s
pa
c
e

for

a

st
r
u
ctu
re
d
,

in
t
e
g
ra
t
ed, ongoing

professional training

program

for

faculty

and

support

staff.

The cen
t
er

is

d
e
si
g
n
ed
t
o

r
e
n
e
w

fac
u
lty

l
ea
r
n
i
ng

a
n
d

to

pro
m
o
t
e

n
e
w tec
h
n
o
l
o
g
i
e
s

in
s
i
d
e
a
nd

ou
t
si
d
e

t
h
e

cl
a
ss
r
oo
m

d
ir
e
ctly

ti
e
d

to

st
u
d
e
n
t
l
e
ar
n
i
n
g

a
nd

s
u
c
c
ess.

PLAN


Working toward Placing
p
u
rc
h
a
s
ed Disabled
Student Programs & Services c
o
re

a
ss
i
stive

s
o
ftwa
r
e
p
r
o
g
r
a
m
s

an
d

c
o
mp
u
t
e
r

st
a
t
io
n
s

e
q
u
i
p
p
e
d
wit
h

th
e
s
e

sp
e
c
i
a
liz
e
d pr
o
g
r
a
ms in classrooms as needed
.


III.C.1.c



III.C.1.
c
.

The

institution systematica
l
ly

plans,

acqu
i
r
e
s, maint
a
ins,
a
nd

upgr
a
des

or
replac
e
s te
c
hnology
i
nfr
a
-

struc
t
ure
a
nd

equipment

to meet
i
nstitutional ne
e
ds.


DESCRIPTI
O
N



Distr
i
ct

Resp
o
nsibilities


Infor
m
ati
o
n
S
e
rvi
c
e
s


N
e
t
w
ork

A
d
m
i
n
i
strati
o
n

Offi
c
e

pro
v
i
d
es

a
l
l ne
c
es
s
a
ry

co
mp
on
ents

for

a

dist
r
ictw
id
e

Cis
c
o
-
ba
se
d

Gi
g
a
b
it

Ethe
r
ne
t
. This

n
e
w

distr
i
ct
-
ba
se
d

ne
t
w
o
rk

e
q
u
ip
me
n
t has

i
n
c
r
e
a
s
e
d b
a
n
d
w
i
dth

a
n
d imp
r
o
v
ed

r
e
l
ia
b
i
l
ity

of

t
h
e

i
n
f
rastruc
t
u
r
e
.

In
t
e
r
n
et

s
e
rv
i
ce

i
s

p
r
ov
id
ed

by
Co
r
po
r
at
i
o
n f
o
r

E
d
uca
t
i
o
n
N
e
t
w
ork

I
n
itia
t
i
v
e
s

i
n

C
a
lifo
r
n
i
a

(
C
ENIC)
,

a stat
e
w
i
de

i
n
te
r
net

s
e
rvi
c
e

p
ro
vi
d
er

for

ed
u
ca
tio
n
al

ins
t
itut
io
ns.



Administrative

Services


Administrative

syste
m
s

ha
v
e

been

on

annual

main
t
e
nance

p
r
og
r
ams si
n
c
e

th
e
ir

i
n
iti
a
l

p
u
rc
h
a
s
e
.

H
a
r
d
w
a
re is

u
n
d
e
r

f
u
ll

w
a
rra
n
ty a
n
d

then p
l
ac
e
d

o
n

f
u
ll

m
a
in
t
e
n
a
n
ce p
la
n
s

o
n
ce

the

w
a
rr
a
nty

has

e
x
p
ir
e
d. Ha
r
d
w
a
re is

u
pg
r
a
de
d

to

m
e
et

u
s
er

d
e
m
an
d
s for

mo
r
e

p
r
oc
e
ss
i
ng

p
o
we
r a
n
d

s
p
e
e
d

an
d

to

ac
c
o
m
mo
da
t
e

soft
w
are

u
p
gr
ad
e
s.

E
qu
ip
m
ent

is

a
l
s
o u
p
gr
ad
ed

if

m
a
i
n
t
e
n
a
n
c
e c
o
sts

ou
t
w
e
i
g
h

t
he

c
o
st

of

pu
rch
a
s
i
ng

n
e
w
e
q
u
i
p
m
en
t

und
e
r

w
a
rra
n
ty.



Net
w
ork


Pl
a
n
s

f
o
r

n
e
w

or

r
e
m
o
d
e
l
e
d b
u
i
l
d
i
ngs

i
n
co
r
po
r
ate
n
e
t
w
ork

inf
r
astruc
t
u
re and

app
r
op
r
ia
t
e

ne
t
wor
k
ing

equip
m
ent

and

cabl
i
ng

s
o

that

facili
t
ies

w
i
l
l be

i
n

c
o
m
p
l
i
a
n
ce

wi
t
h

d
istrict

ne
t
wor
k
i
n
g

st
a
n
d
a
r
d
s
.


N
e
tw
o
rk

maint
e
n
an
c
e is

h
a
n
d
l
e
d

in

multiple

ways.

A
n
n
u
al

s
u
pp
o
rt
cont
r
a
cts

i
n
c
l
u
d
i
n
g t
e
l
e
p
h
o
n
e

an
d

on
li
n
e

s
u
pp
o
rt

serv
i
ce
s

a
r
e pur
ch
as
e
d

f
o
r

all

criti
c
al

e
le
ments.

U
n
in
t
e
r
rup
t
ed p
ow
e
r

su
p
p
l
y

(U
P
S) systems

are

purcha
s
ed

and

maintained

f
o
r

all

in
t
e
r
m
ediate distributi
o
n frames

(ID
F
s)

a
n
d

n
e
t
w
ork

o
pe
r
at
i
on
c
en
t
e
r
s.

New

e
q
u
i
p
m
ent
p
u
r
c
h
a
ses
i
n
clu
d
e

the

l
a
t
e
st

h
a
rdw
a
re

a
n
d

s
o
ftw
a
re

o
fferin
g
s. T
h
e

district in
v
en
t
ories

for

network

elec
t
ronics

and

U
P
S

systems

a
r
e

al
s
o

u
s
ed

f
o
r eme
rg
en
c
y

r
e
p
l
ac
e
m
e
n
ts, n
e
w

n
e
t
w
ork

conf
ig
urat
io
n

testi
n
g,

a
n
d
a
n
a
lysis.

Additio
n
ally,

n
e
tw
o
rk

man
a
g
e
m
en
t st
a
tio
n
s

m
o
nit
o
r

a
nd ma
i
n
tain

ne
t
work

funct
i
onali
t
y,

secu
r
ity,

and

utili
z
at
i
on.


The

Net
w
ork

Ope
r
at
i
ons
Ce
nter

i
s

s
l
at
e
d

to

o
p
e
n

at

Mor
en
o

V
a
l
l
ey Co
l
l
eg
e

i
n2014,
20
13
-
14 (?),

pro
v
i
d
i
n
g

l
o
ng
-
t
e
rm

in
d
e
p
en
d
e
n
c
e
a
nd

s
t
a
b
i
l
ity

i
n tec
h
n
o
l
o
gy

i
n
f
r
astruc
t
u
re.

Moreno

Val
l
ey

College


At

M
o
r
e
no

V
a
ll
e
y

Coll
e
g
e
,

the

up
g
ra
d
i
n
g

or

r
e
plac
e
m
e
n
t

o
f

e
q
uipme
n
t a
n
d

s
o
ftwa
r
e

will be

in
c
o
r
po
r
at
e
d into

t
he

a
n
n
u
a
l

pr
o
g
r
a
m

re
v
i
e
w

p
r
oc
e
ss

for dis
c
i
p
l
i
n
e
s,

p
rog
r
ams,

a
n
d

a
c
a
d
e
m
ic

d
e
part
m
en
t
s in 2012
-
13. L
a
bo
r
ato
r
y
coo
r
d
in
a
tors,
d
e
p
a
rt
m
ent
c
h
ai
rs,

a
n
d

i
n
di
v
i
d
u
a
l

fa
c
u
lty

a
n
d

staff

c
o
n
s
ult with

m
ic
r
oc
om
pu
t
er s
u
p
p
ort

per
so
n
n
el

to

d
e
ter
m
i
n
e

te
c
h
n
o
l
ogy

n
ee
d
s


eve
r
yth
in
g

f
ro
m

l
ea
r
n
in
g

s
o
f
twa
r
e

to

fa
c
u
l
t
y

c
o
m
p
ute
r
s.

N
e
e
d
s

t
h
at

a
r
e i
d
enti
f
i
e
d

th
r
o
u
gh

pr
o
g
r
a
m

r
e
vi
e
w

a
r
e

fo
rw
ar
d
ed

t
o

d
e
pa
rtment

c
h
a
irs with

t
h
e

j
u
stif
i
cat
i
on for

t
h
e

ne
e
ds.

D
e
pa
rtment

c
h
ai
r
s

a
n
d

as
s
ist
a
n
t ch
a
irs

r
e
v
i
e
w

the

re
q
u
ests
, pr
i
o
riti
z
e
t
h
e
m
,

a
n
d

s
u
bmit

t
h
e

l
i
st

to

t
h
e
a
c
ad
e
mi
c

d
e
a
n
s
.

P
u
rch
a
s
e
s
a
re

d
e
p
en
d
en
t
o
n

th
e

fu
n
d
s

a
v
ail
a
bl
e
.

T
h
e c
o
lle
g
e’s

T
e
ch
n
o
lo
g
y

Plan

inclu
d
es

a

c
o
mpr
e
h
e
nsive
r
e
pl
a
ceme
n
t

cycle
ou
t
linin
g

sta
n
d
a
r
d
s

an
d

p
r
oc
e
s
s
e
s

t
o

me
e
t

d
e
p
a
rtm
en
t/
p
r
og
r
a
m

n
e
e
d
s.
Co
mp
uters

a
n
d

re
l
a
t
e
d

p
e
r
i
p
h
er
a
ls a
r
e

r
e
p
l
ac
e
d

for

c
la
ssif
i
ed

staff

a
s n
e
e
de
d
,
w
h
i
le

soft
w
are

is

r
e
p
la
c
ed

o
n

a

r
e
g
u
l
a
r

b
a
s
is

t
o

m
a
tch

u
pg
ra
d
e
s with

i
n
sti
t
ut
i
o
n
a
l

ne
eds.


So
m
e

a
d
di
t
i
o
n
a
l

f
un
d
i
n
g

sou
r
ces

c
ont
r
i
b
u
te

t
o

m
ai
n
t
e
n
a
n
c
e a
n
d
u
p
g
rad
e
s

a
t

M
o
reno

Vall
e
y

C
o
lleg
e
.

Q
u
alifying

occup
a
ti
o
n
a
l

p
ro
g
r
a
ms can

r
e
q
u
est

Perkins

f
u
n
d
i
n
g

f
o
r in
c
o
r
p
o
r
ati
n
g

n
e
w

t
e
c
h
n
o
l
o
g
y

into

t
h
eir

c
u
r
r
i
c
u
l
a.

The

c
o
l
l
ege

has multiple fe
d
e
r
a
l

(Tit
l
e

V

a
nd

C
o
l
l
e
g
e

Cost

R
e
d
u
ct
i
on

a
n
d

A
cc
es
s

Act,

C
C
RA
A
) a
n
d

sta
t
e

(SB
7
0,

Al
l
i
e
d

H
e
a
lth

&

N
u
rs
i
ng,

Workfor
c
e

In
ve
stm
e
n
t B
o
a
rd
)
g
r
a
n
t
s

whic
h

pr
o
v
i
d
e

a
d
diti
o
n
a
l
f
u
n
d
s

f
o
r

tec
h
n
o
lo
g
y
t
o

en
h
a
n
c
e

stud
en
t le
a
rnin
g
.


M
o
reno

V
a
lley

Coll
e
g
e

h
a
s

a
c
q
u
ire
d
,

u
pg
r
a
de
d
,

a
n
d

e
nh
an
c
ed its tec
h
n
o
l
o
gy

c
o
n
si
d
er
a
b
l
y

in

t
h
e

last

fi
v
e

y
e
ars

by:



ex
pa
n
d
i
n
g

t
h
e

nu
mb
e
r

of

mo
bi
l
e

c
o
m
pu
t
er carts

to

12

(
i
n
c
l
u
d
i
ng two

at

B
en

C
l
ark

two the Dental Education
Center; ea
c
h

c
a
rt

c
o
nta
i
ns

3
0

l
ap
t
op
s
;



re
p
la
c
i
n
g

2
3

co
mpu
t
ers

i
n

t
h
e

Math

L
a
b,

Hu
ma
n
it
i
es

(HM)

2
2
0;



a
d
d
i
ng

a

n
e
w

l
ab

i
n

HM

335

for

t
h
e

si
m
u
l
a
ti
o
n ga
m
i
n
g

c
l
as
se
s;



r
e
pl
a
cin
g

3
0

c
o
mp
u
t
er
s

i
n

H
M

3
2
4

hig
h
-
p
erf
o
rma
n
c
e

c
o
m
pu
t
e
r systems

f
o
r

desktop

pub
l
i
s
hing

clas
s
e
s;



re
p
la
c
i
n
g

4
0

c
o
m
p
ut
e
rs

in

t
h
e

Writi
n
g

a
nd

R
e
a
d
i
n
g

C
en
t
e
r

(HM
2
3
2);



re
p
la
c
i
n
g

22

co
m
pu
t
ers

i
n

the

S
t
u
de
n
t

Asse
s
sm
e
nt

C
e
nter Student

S
e
r
v
i
c
es (STU)

109

with

all
-
in
-
one
systems

to

ma
k
e effic
i
ent

use

of

limi
t
ed

sp
ace;



p
r
o
v
iding

la
p
to
p
s

to

b
e

ch
e
c
k
e
d

o
u
t

b
y

f
a
c
u
lty

o
r

st
a
ff

t
h
r
o
ugh the

Ce
nter

for

Fac
u
lty

a
nd

P
r
ofes
s
i
on
a
l

D
e
v
e
l
op
me
n
t;



re
p
la
c
i
n
g

a
n
d

a
d
d
i
ng

a

to
t
a
l

of

se
v
en

co
mp
uters

i
n

t
h
e

S
t
u
d
ent

A
ctivit
i
es

C
e
n
t
er

1
05;



setting

up

a

new

time
-
t
r
a
c
k
ing

system

(
c
alled

CI
-
T
r
a
ck)

f
o
r

the facilities

depar
t
ment;



repla
c
ing

all

s
tudent

login

a
nd

pay
-
for
-
p
ri
nt

syste
m
s

in

the co
m
pu
t
er

l
abs:

Sci
e
n
c
e

&

T
e
ch
n
o
lo
gy (
S
CI)

1
5
1,

HM

2
20,

a
n
d HM

2
32;



pur
ch
as
i
n
g

two

n
e
w

c
l
u
ster

s
e
rve
r
s

to

a
d
m
i
n
i
ster

t
h
e inst
r
u
ct
i
o
n
a
l

co
mpu
t
er

l
abs;



setti
n
g

u
p

a

n
e
w

a
ss
e
ss
m
e
n
t

center

and pay
-
for
-
print

at

the

Ben

C
lark

T
r
a
i
n
i
ng

C
e
nter


Micr
o
co
mp
u
ter Su
p
port

S
pe
c
i
a
lists

c
a
r
ry

out

r
eg
u
l
a
r

co
mp
uter ma
i
n
t
e
n
a
n
c
e,

u
p
gr
ad
e
,

a
n
d

r
e
p
la
c
e
m
ent

t
as
ks.


Mor
en
o

V
a
l
l
ey

C
o
l
l
e
g
e’s

c
a
pit
a
l

as
s
e
t

i
nv
en
t
ory

i
s

m
a
in
tai
ne
d
b
y

t
h
e distr
i
ct’s

I
n
v
e
n
t
ory

C
o
ntr
o
l

De
part
me
n
t.
Te
ch
ni
c
a
l

e
q
u
ip
men
t

is

i
d
e
n
tif
ie
d by

u
n
i
q
u
e

a
s
s
e
t

tags

w
h
ich

are

r
e
co
rd
ed
i
n

a

d
istrict

d
a
ta
b
a
se

in

t
h
e Inv
e
ntory

C
on
trol

Office.

D
e
p
a
rt
m
ents
m
a
i
n
ta
i
n

i
n
v
en
t
ory

of

s
pe
c
if
i
c e
q
u
i
p
m
ent.


EVALUATION


This

st
an
da
r
d

i
s

met.



PLAN

No
n
e

is
n
e
ede
d
.


III.C.1
.
d.

The

distribution and utiliza
t
ion

of te
c
hno
l
ogy resou
r
ces
s
upport
t
he developm
e
nt,

maint
e
nance, and
enhancement of

its prog
r
ams

and

service
s
.


DESCRIPTI
O
N


Re
c
o
m
me
n
d
a
t
i
ons

f
o
r t
h
e

a
l
l
o
cat
i
on

of tec
hn
o
l
ogy

r
e
s
ou
r
c
e
s

will be

ma
de

t
o the

ap
p
r
o
pr
i
a
te

ad
m
i
n
istrat
i
ve

u
n
it

for

d
e
ci
s
i
o
n

after

i
n
c
o
r
p
o
r
ati
o
n

of

i
n
p
u
t
fr
o
m

f
a
c
u
lty,

c
o
l
le
g
e

t
e
c
h
n
o
lo
g
y
s
p
e
c
i
a
l
i
sts,

a
n
d

da
t
a

from

e
n
d
-
u
sers,

as
de
t
erm
i
n
e
d

by

the

p
ro
g
r
a
m

rev
i
ew

pr
oc
ess

an
d

stra
t
e
g
ic

p
l
a
n
n
i
n
g
m
o
d
e
ls
.

R
e
so
u
r
ce
s

ca
n

a
l
s
o

b
e

distrib
u
t
e
d

o
n

a
n

as
-
n
e
e
de
d
b
a
sis,
depending

upon

funding

availability.

The

resources

sub
c
ommittee of

the str
a
te
g
ic

planning

c
o
mmittee

will use

i
n
f
o
rm
a
t
ion fr
o
m

d
i
sci
p
line

p
ro
g
r
a
m rev
i
e
w
s

an
d

d
e
p
a
rt
m
en
t
al b
u
d
g
et

r
e
q
u
e
sts

t
o

p
ri
o
riti
z
e

t
he

pur
ch
as
i
n
g

o
f tec
h
n
o
l
o
gy
-
r
e
l
at
e
d

re
so
ur
c
e
s
. This

p
ro
c
ess

will
en
s
u
r
e

f
a
ir,

consistent
,

a
n
d sha
re
d

d
e
ci
s
i
o
n
-
m
a
k
i
ng

on

t
h
e

d
i
stri
b
u
t
i
on

of tec
h
n
o
l
o
gy

r
es
our
c
e
s.


Phy
s
ic
a
l pro
t
ect
i
on

of

t
e
ch
n
o
lo
gy

i
n
fr
as
tructu
r
e

a
n
d

e
q
u
i
pm
e
n
t,

r
o
b
u
s
t

fire
w
a
l
l

a
n
d
ant
i
vi
r
us

s
o
ft
w
are

pro
t
ect
i
on

for

d
e
skt
o
p
s

a
nd

s
y
ste
m
s,

ma
i
n
t
e
n
a
n
c
e of inte
rn
et

lin
k
ages

on

all

c
o
m
pu
t
ers,

regula
r
ly

s
c
heduled
r
e
mo
t
e

sys
t
e
m
s
ma
i
n
t
e
n
a
n
c
e, a
n
d

s
ki
l
l
e
d

d
i
strict
-

an
d

c
o
ll
e
g
e
-
b
a
s
ed
su
p
p
ort

s
t
aff

a
ll
p
r
o
v
ide

s
u
pport

f
o
r

da
y
-
t
o
-
d
a
y

a
s

well

a
s

s
pe
c
ial

eve
n
t

o
p
e
r
a
t
io
n
s
o
f
p
ro
g
r
a
ms.

P
a
rt

o
f

t
h
is

all
o
c
a
tion

o
f

resourc
e
s

i
n
clud
e
s

r
e
d
u
nd
an
t

T
-
1

co
nn
e
cti
v
ity

i
n

c
a
s
e of

fai
l
u
r
e of

t
h
e

pr
i
maryT
-
3

l
i
n
e
s

pr
o
v
i
d
i
n
g
i
n
t
e
rcoll
e
ge

co
n
n
e
ctivity.

In

addition,

micro
c
om
p
u
t
e
r

s
u
p
p
ort

s
p
ec
i
a
l
ists

su
pp
o
rt

the

n
e
eds

of

the

B
en

C
l
ark Trai
n
i
n
g

C
en
t
e
r,

inc
l
u
d
i
n
g

o
n
-
site

a
s
sis
t
an
ce
,
to

en
h
a
n
ce

c
o
n
n
e
ctivity of off
-
site

pr
o
g
r
a
ms to

ot
h
e
r

co
ll
eg
e

p
r
og
r
ams

as

w
e
ll

as

to

ad
m
i
n
istra
t
ors and

s
t
aff.

Finally,

the

Network

Operations

Center,

to

be

completed

in 2013
-
14,

will

upgr
a
d
e

s
e
rv
e
r

o
pe
r
a
ti
on
s
f
o
r

t
h
e

c
o
lleg
e

an
d

it
s

o
ff
-
site
cen
t
ers,

as

we
l
l

as

p
r
o
vi
de

st
a
b
i
lity

f
o
r

district
-
w
i
d
e funct
io
n
s

a
nd i
n
d
e
p
en
d
e
n
c
e

of

the

c
o
l
l
e
ge.


The

te
ch
n
o
l
og
y

infrast
r
uc
t
u
r
e at

Mo
r
e
n
o

Va
l
ley

C
o
l
l
e
g
e

is

the

j
o
int
res
po
n
s
i
b
i
lity

of

t
h
e

distr
i
ct

a
nd

t
h
e

c
o
l
l
e
ge.

I
n
for
m
a
t
i
o
n

S
e
rv
i
c
e
s i
d
enti
f
ies

t
he

ma
j
o
r

te
ch
n
ol
o
g
ic
a
l
g
o
a
ls

a
n
d

d
ir
e
cti
o
n

of

the

dist
r
ict,
i
n
clu
d
i
n
g

assessme
n
t
o
f

bud
ge
t
a
ry

n
ee
d
s

t
o

m
a
i
n
tai
n

c
u
rr
en
t

t
e
c
h
n
o
l
o
gy
a
n
d

ac
q
u
i
r
e

n
e
w,

s
t
ate
-
of
-
t
h
e
-
art

ha
r
d
wa
r
e

a
n
d

s
o
ft
w
are,

thus

a
l
l
o
w
in
g fac
u
lty

a
nd

st
a
ff

to

maxi
m
ize

their

u
se

of

tec
hn
o
l
ogy

f
o
r

pr
o
g
r
a
m
m
at
i
c a
n
d

l
e
a
r
n
i
ng

n
e
e
d
s.

Mo
r
e
n
o

V
a
l
l
ey

C
o
l
le
ge,

in

co
or
d
i
n
a
t
i
on
w
ith info
r
mat
io
n

se
rvic
e
s,

a
s
se
ss
e
s

a
n
d

id
enti
f
i
e
s

t
e
c
h
n
o
l
o
g
ic
a
l g
o
a
l
s

an
d res
o
ur
c
e
n
e
ed
s

on

a
n

an
n
u
a
l

b
a
s
is.

As

n
e
w

a
c
a
d
e
m
ic

a
n
d

stu
de
n
t su
pp
o
rt

ser
v
i
c
e

p
r
og
r
am

r
e
q
u
ire
me
n
ts a
r
e

d
e
v
e
l
op
ed,

district
-

a
n
d
co
l
l
e
ge
-
b
a
s
e
d info
r
mat
io
n

s
e
rvic
e
s

m
a
ke

n
e
c
e
ssa
r
y

c
han
ges

a
l
l
o
w
i
ng stu
d
ents

an
d

f
a
c
u
lty

t
o

ac
h
i
e
ve

t
h
e
ir

g
o
a
l
s.

In

a
d
di
t
i
o
n
,
t
h
e

I
n
struct
io
n
a
l

Me
d
ia

C
en
t
er

(IMC)

c
ont
in
u
a
lly

m
o
ni
t
o
rs

the

d
e
v
e
l
op
ment of

ne
w inst
r
u
ct
i
o
nal

m
e
dia

and

equipment

and

t
a
ke
s

re
s
p
on
s
ibility

for

i
n
teg
r
ating eme
r
g
in
g

te
ch
n
o
l
o
gy

i
n
to

t
h
e

inst
r
u
ct
i
o
n
a
l

e
n
vir
o
n
m
ent

it

su
p
p
orts.


T
h
e

d
i
st
r
i
ct

s
In
f
o
rm
at
io
n

Se
rv
i
c
e
s

Offic
e

p
u
rch
a
s
e
s

Micros
o
f
t
Window
s

oper
a
t
in
g
syst
e
m

an
d

Micros
o
f
t

Offic
e

S
u
it
e

licens
e
s

f
o
r

all colleg
e

c
o
mp
u
t
e
r
s
.

W
h
e
n

p
o
ssi
b
l
e
,

th
e

distric
t

us
e
s

Found
a
tio
n
for C
a
l
i
for
n
i
a

Commun
i
t
y
Co
l
leg
e
s

(
F
CCC
)

f
o
r

p
u
rchase
s
o
f

software lice
n
s
es
.

I
n

additio
n
,

th
e

FCC
C

h
a
s

cre
a
te
d

a

p
r
ogra
m

fo
r

stude
n
ts an
d

staf
f

t
o

purch
a
s
e

persona
l

copi
e
s

o
f

softw
a
r
e

fo
r

w
o
rk
-
rel
a
t
e
d
u
s
e
a
t

a

reduce
d
r
a
t
e
.

Dell
,

Len
o
v
o
,

an
d

Appl
e

p
r
ovid
e

district
-
wide discou
n
ts
;

o
t
h
e
r

vendor
s

som
e
tim
e
s

o
f
fe
r

discou
n
t
s

o
n

thei
r

p
r
od
u
cts t
o

staff
,

student
s
,

an
d

facult
y

vi
a

th
e

web.


Th
e

district’
s

an
d

college’
s

commi
t
me
n
t
t
o

d
ista
n
c
e

le
a
r
nin
g

is
a
cc
o
mmod
a
te
d
t
h
roug
h

th
e

u
s
e

o
f

th
e

Blackboar
d
9.1
co
u
r
se m
a
nageme
n
t
syst
e
m

an
d

o
t
h
e
r

we
b
-
base
d

le
a
r
nin
g

pl
a
tf
o
rms
.

As explaine
d
i
n

detai
l

i
n

Standar
d

III.C
.
1.a.
,

Ope
n

Campu
s

i
s

responsible f
o
r

technology
-
medi
a
t
e
d
instr
u
ctio
n

an
d

facult
y

t
e
chnolo
g
y

training
a
c
r
o
s
s

th
e

district
.

M
o
ren
o
Vall
e
y

C
o
lleg
e

h
a
s

inc
o
rporated tec
h
nolog
y
trai
n
in
g

i
n
t
o

th
e

Ce
n
t
e
r

f
o
r

F
a
cult
y

an
d

Pr
o
f
essional D
e
velo
p
m
e
n
t

t
o

ad
d
res
s

d
ista
n
c
e
-
le
a
rnin
g

trainin
g

nee
d
s

fo
r

f
a
culty an
d

s
t
aff.


Ope
n

Camp
u
s

sup
p
ort
s

th
e

distric
t

i
n
frastr
u
c
t
u
r
e
,
all
o
win
g

fo
r

d
e
liv
e
r
y
o
f

t
e
chnol
o
gy
-
m
e
di
a
t
e
d

cl
a
s
ses
.

Effectiv
e

distrib
u
tio
n

an
d

u
t
iliz
a
t
ion
o
f

distanc
e

ed
u
catio
n

technolo
g
y
r
e
so
u
r
c
e
s
inv
o
lv
e
s
:



S
e
rver
s
.

C
u
rre
n
t
ly
,

Ope
n

Campu
s

accomm
o
date
s

a

prod
u
ction

Blackboard


s
e
rve
r

h
oste
d

i
n

Canad
a
b
y

WebCT
,

a


WebCT d
e
velopmen
t

serv
e
r

l
o
cate
d

o
n

th
e

Riv
e
rsid
e

Cit
y

College camp
u
s
,

an
d

a

streamin
g
medi
a

serv
e
r

hoste
d

i
n

Lo
s

Angel
e
s
.



Applicatio
n

Ser
v
ic
e

Pro
v
ider
s
.

Ope
n

C
a
mpu
s

licens
e
s
Turni
t
in
.c
o
m
,

a

leadin
g

onlin
e

a
n
ti
-
pla
g
i
a
r
is
m
s
o
ftw
a
r
e

s
e
rvice
a
v
aila
b
l
e

t
o

a
l
l

i
n
str
u
ctor
s

througho
u
t

th
e

district



SI
S

In
t
e
g
ra
ti
on
.

Ope
n

Campu
s

o
b
tain
s

inf
o
rmatio
n

o
n

term
dea
d
lines
,
co
u
r
s
e
s
,

instr
u
ct
o
r
s
an
d

stu
d
ent
s

fro
m

Datat
e
l, r
e
form
a
t
s

it
,

an
d

import
s

i
t

i
n
t
o

Blackboard.



R
e
po
r
t
in
g
.

Ope
n

C
a
mp
u
s

provid
e
s

rep
o
rt
s

fo
r

district a
d
ministr
a
tion
,
th
e

st
a
t
e

cha
n
cellor’
s

o
ffic
e
,

n
ational
o
r
ganiz
a
tions
,

an
d

o
t
h
e
r

constituenci
e
s.



So
f
t
w
a
r
e
.

Ope
n

C
a
mpu
s

lice
n
s
e
s

a
ss
e
ssmen
t

software (
Resp
o
ndus
,
S
t
ud
yM
a
t
e
,

an
d

ToolB
o
ok
)

use
d

t
o

cre
a
t
e

comp
u
t
e
r
-

b
a
se
d

instructiona
l

p
r
o
g
ram
s
fo
r

o
n
lin
e

c
o
urs
e

d
e
velo
p
m
e
n
t.



EVALUATION


This

st
a
n
d
a
r
d

is

met.

Pr
o
g
ram

r
e
v
i
ew

prov
id
es

t
h
e

pr
o
ce
s
s

f
o
r de
v
e
lo
p
i
ng
t
e
c
h
n
o
l
o
g
y
ne
eds

ba
se
d

o
n

an

as
s
e
ss
m
ent of

the

d
e
g
r
ee

t
o wh
i
ch

g
iv
e
n

t
e
ch
n
o
lo
g
i
es e
nh
an
c
e

a

p
r
og
ra
m’s

or

d
ep
a
rt
m
ent

s g
o
als.

I
n
a
d
d
itio
n
,

t
h
e

c
o
lle
g
e’s

Tec
h
n
o
l
o
gy
Pl
a
n

ou
t
lin
e
s

t
e
c
h
n
o
l
o
g
y

g
o
als
de
s
i
gn
e
d

to

ma
i
n
t
a
in

a
n
d

s
u
p
p
ort

t
h
e

d
e
v
e
l
o
p
m
ent of

pr
o
g
r
a
m
s
, d
e
par
t
m
e
n
ts,

a
nd

s
t
u
d
ent

s
e
r
vic
e
s.



PLAN


No
n
e

is
n
e
ede
d
.



III.C.2.

Te
c
hnology

planning is integ
r
ated

with institutional plann
i
ng.

The

insti
t
uti
o
n systematica
l
ly

assess
e
s
the effect
i
ve u
s
e
of technology resou
r
ces
a
nd

uses
t
he re
s
ul
t
s of eva
l
uat
i
on
a
s the basis
f
or improvem
e
nt.

DESCRIPTI
O
N


Th
e

plannin
g

an
d

evaluatio
n
o
f

technol
o
g
y

r
e
sourc
e
s

a
r
e

the respo
n
sibilit
y
o
f

bot
h

th
e

d
is
t
ric
t

an
d

th
e

individua
l

c
o
lleges.
E
v
alu
a
t
i
v
e
p
r
oce
s
s
e
s
a
r
e

i
n

pl
a
c
e

a
t

t
h
e

di
st
r
ic
t

l
e
v
e
l

t
o

s
ys
t
e
m
at
i
c
a
l
l
y
review
,

assess
,

an
d

modif
y

sys
t
em
s

an
d

processe
s
t
o

ensur
e

th
e
ef
f
e
c
t
i
v
e

u
s
e

o
f

t
e
c
hn
o
lo
g
y

r
e
s
o
u
rc
e
s
.

Di
st
r
i
c
t
-
b
a
s
e
d
e
n
t
i
t
i
es
(Academi
c

Inf
o
rm
a
t
io
n
Archit
e
ctur
e
,
Inf
o
rm
a
t
io
n
S
e
rvic
e
s

an
d

its subdivisions
,
Ope
n

Camp
u
s
,

an
d

Publi
c

Rel
a
tions
)

pr
o
v
id
e

lead
e
rs
h
i
p
an
d

assista
n
c
e

t
o

th
e

colleg
e

i
n

e
v
alu
a
tin
g

an
d

pl
a
nnin
g

it
s

us
e
s

o
f
tec
h
nolog
y
resources
.
Hence
,

th
e

p
r
oces
s

o
f

req
u
estin
g
,

p
lannin
g
,
a
c
quirin
g

a
n
d

m
a
i
n
taini
n
g

ne
w

technolog
y

f
o
r

Moren
o

Valle
y

Colle
g
e
i
s

supp
o
rte
d
a
t

th
e

distric
t

level.


A
t

t
h
e

in
d
ividua
l
c
o
lleg
e
level
,

th
e
r
e

i
s

a

s
e
rie
s

o
f

proc
e
ss
e
s
and
e
v
alu
a
tio
n
s
use
d

t
o

a
ss
e
s
s

an
d

the
n

up
g
rad
e

o
r

modif
y

technology reso
u
r
c
e
s
t
o

e
ns
u
r
e

thei
r

e
ff
e
ctiv
e
us
e
.

F
o
r

ge
n
era
l

i
n
stitutional tec
h
nolog
y

nee
d
s

assessm
e
nt
,

Moren
o

Vall
e
y

Colleg
e

follow
s

a
variet
y

o
f

establishe
d

p
r
oced
u
res:




I
n

purchasin
g

ne
w

technolog
y

t
o

me
e
t

dep
a
rtme
n
t
al/
p
rogra
m
and a
d
ministr
a
tiv
e
c
o
mp
u
t
in
g

req
u
ir
e
m
e
n
ts
,
th
e

reso
u
r
c
e
s
subc
o
mmitte
e
,

i
n

co
o
r
din
a
tio
n

wit
h

administr
a
tion
,

i
s

gui
d
e
d

b
y
th
e

T
e
chnolo
g
y

Pla
n
,

en
d
-
u
se
r

stand
a
rd
s

an
d

pr
o
c
esse
s

inp
u
t, an
d

th
e

appropri
a
t
e
supp
o
r
t

dep
a
rtme
n
t

wit
h
i
n

th
e

d
istrict’s i
n
f
o
rm
at
io
n

s
e
r
v
i
c
e
s

g
r
ou
p
.



H
a
rdw
a
r
e

p
u
rchas
e
s

fo
r

th
e

More
n
o

V
a
lle
y

Li
b
r
ar
y

a
r
e

ap
p
roved

an
d

specifie
d
b
y

th
e

dea
n

an
d

li
b
r
ar
y

facult
y

an
d

st
a
ff. Th
e

Moren
o

Valle
y

microc
o
m
p
u
te
r
suppor
t

sp
e
c
i
a
lists
,

i
n
conjunctio
n

wi
t
h

t
h
e

librar
y

admin
i
s
t
ra
t
io
n
an
d

s
t
aff
,

review tec
h
nolog
y
nee
d
s
,

generat
e

qu
o
t
e
s
,

an
d

p
r
ovid
e

supp
o
r
t

in p
u
rch
a
sin
g

ap
p
ropri
a
t
e

hardw
a
r
e
an
d

s
o
ftw
a
r
e
.



I
n

th
e

cas
e

o
f

c
a
ree
r

an
d

tech
n
ic
a
l

educ
a
tio
n

p
r
ograms, tec
h
nolog
y

requ
e
st
s

inc
o
rp
o
r
a
t
e
th
e

inp
u
t

o
f

ind
u
str
y

a
dvisory co
m
m
i
tt
e
e
s
whe
n

ap
p
ro
p
ri
a
t
e
.


Acad
e
mi
c

purchasin
g
d
e
cisio
n
s

g
e
ner
a
ll
y

o
r
igin
a
t
e

wit
h

a

request fro
m

fac
u
lt
y

i
n

th
e

for
m

o
f

pro
g
ra
m
revie
w

an
d

the
n

mov
e

t
h
roug
h
the str
a
tegi
c

plannin
g

pr
o
c
ess
.

F
o
r

acad
e
mi
c

comp
u
t
in
g
a
t

M
o
ren
o

Valley
C
o
lleg
e
,

ei
th
e
r

individua
l
f
a
cult
y

mem
b
er
s

o
r

a
n

instruction
a
l
disciplin
e
ma
y

initi
a
t
e

a

requ
e
s
t

f
o
r

ne
w

eq
u
ipmen
t

o
r

up
g
rades t
h
roug
h

thei
r

a
c
ad
e
mi
c

dep
a
rtme
n
t
,

o
f
te
n

wit
h

th
e

a
s
sista
n
c
e
o
f
i
n
f
o
rm
a
tio
n

service
s

st
a
f
f

an
d

th
e

micr
o
c
om
p
ut
e
r
sup
p
or
t

specialists. Thes
e

request
s

ar
e

r
e
viewe
d

an
d

pri
o
ritize
d

i
n

dep
a
rtme
n
t
al m
e
etings
,

the
n

c
o
mmu
n
ic
a
te
d
t
o

th
e

Acad
e
mi
c

Plannin
g

Cou
n
ci
l

and the
n

th
e

resource
s

subcommit
t
e
e

an
d

th
e

str
a
tegi
c
pla
n
ning committ
e
e through the annual program review process
.

Th
e
y will
be

se
n
t

a
s

recommend
a
ti
o
n
s

t
o

th
e

p
r
eside
n
t’s cabin
e
t

fo
r

ap
p
rov
a
l
dependent on available financial
resources
.
131


Both

t
h
e

dist
r
i
c
t

a
n
d

t
h
e

c
o
l
le
g
e

h
a
v
e

t
a
k
e
n

steps

to

i
n
t
e
g
r
ate

t
e
c
h
n
o
l
o
g
y p
l
a
n
n
i
ng

wi
t
h

i
n
stitu
t
i
o
n
a
l
p
l
a
n
n
i
n
g
.

As

ea
c
h

n
e
w

b
u
i
l
d
i
ng

is

d
e
s
i
g
ne
d
, ext
e
ns
i
ve

t
e
ch
n
o
l
o
gy

p
l
a
n
n
in
g

i
n
c
o
r
p
ora
t
ed

in
t
o

t
h
e

de
v
e
l
op
me
n
t

p
l
a
n
s
a
d
dr
e
ss
e
s

t
h
e

sp
e
cific

te
ch
n
o
l
o
gy

n
ee
d
s

of
t
h
e p
r
o
g
ra
m
s

to

b
e

h
o
u
s
ed

i
n the

n
e
w

b
u
i
l
d
in
g
.

This

p
r
o
c
e
s
s

inc
lu
des

c
o
m
p
r
e
h
e
n
s
ive

co
ns
u
ltat
io
n

wi
t
h the

di
s
c
i
p
l
in
e

f
a
c
u
lty

m
e
m
be
r
s

w
ho

w
i
ll

b
e

u
si
n
g t
h
e

f
a
c
i
lit
y
.

The

o
u
tco
m
e of

th
i
s

p
r
o
c
ess

is

d
e
t
a
i
l
ed

e
n
gi
n
e
er
i
n
g

s
p
e
c
if
i
cat
i
ons

for

t
he

b
u
i
l
d
i
ng

b
e
i
n
g p
l
a
n
n
e
d.

M
o
r
e
no

V
a
l
l
ey

C
o
ll
e
g
e

p
l
a
n
n
e
d

a
n
d

i
n
c
o
r
p
o
r
ated
t
e
c
h
n
o
l
o
g
y effecti
v
e
l
y

o
v
er

the

l
a
st

f
e
w

y
ears:

a
l
l

c
l
ass
r
oo
m
s
o
n

t
h
e

Mor
en
o

V
a
l
l
ey Co
l
l
eg
e

ca
mp
us

a
r
e

e
q
u
i
p
p
e
d wi
t
h

a

c
o
m
p
ut
e
r a
n
d

L
C
D

p
r
o
j
ector system,

most

with high
-
speed

internet

access;

and

t
he
en
t
ire

campus

has a

free

w
ir
e
l
e
ss

en
v
ir
o
n
me
nt. Informa
t
i
o
n

ser
v
ic
e
s

h
a
s

c
o
n
d
uc
t
e
d satis
f
act
i
on

s
u
r
veys

to

as
s
e
ss

the

eff
e
cti
v
e
ne
ss

of

n
e
t
w
ork

s
u
p
port.
132


Infor
m
ati
o
n
S
e
rvi
c
es

c
o
o
p
e
rat
e
d in

t
h
e

a
cq
u
isi
t
i
o
n
a
n
d

set
-
up

of

six por
t
a
b
le

mo
d
ul
a
r

u
n
its

at

B
e
n

Cl
a
rk

an
d

se
v
en

at

Mo
re
no Va
l
ley

C
o
l
le
ge. This

p
a
rtic
ip
at
i
on

i
n
c
l
u
d
ed

t
h
e

ap
p
r
o
pr
i
a
te

tec
hn
o
l
ogy

i
n
f
r
astruc
t
u
re
an
d
e
q
u
i
p
m
ent. In 2012, BCTC received free wireless access for students.


EVALUATION


This

st
an
da
r
d

i
s

met.



PLAN


N
o
n
e

i
s

n
e
ed
ed.