MSales and Service Portal

M
erit
Sales and Service Portal

M3UG 2012

Preben Lauesen/
Bernt

Sylte

Merit AppSuite

•
Logistics Center

•
Project Center

•
Budget Center

•
Security Center

•
Finance Integrator

•
Smart Office Scripts

•
Merit Integrator

•
Merit
Intelligence

•
Finance

•
Sales

•
Manufacturing

•
Procurement

•
Logistics

•
Service

•
Customer Portal

•
Customer
Claim

Management

•
Supplier Portal

•
Mobile Sales

•
Supply
Chain

Execution

•
Manufacturing

Reporting

•
Mobile Service

Merit AppSuite

SALES & SERVICE

Portal solutions for handling
p
roduct catalog & order processes

Mobile Sales and Service for order handling on mobile devices

Role based
–

information and available functionality based on
access level

Product catalogs with pictures, documents and links (M3

& CMS data)

Use bar codes for efficient order entry

Real time interface with M3

Fast implementation





Roles, menus, and
configuration
parameters

Merit
P
ortal Portlet
repository

M3

API

(& WHI)

M3

database

Daa

JDBC

Business rules settings

Merit AppSuite

SALES & SERVICE

Configurable and dynamic

Configured business logic in M3 controls process flow in Merit AppSuite

Dynamic workflow and user interface based on parameter settings

Seamless integration

No data replication or double data storage

Interactive integration with M3

All M3 input controls performed on
-
line


Merit AppSuite

CUSTOMER PORTAL

-

Give your customers access to an efficient B2B portal for


product catalog information and order entry & inquiry

CUSTOMER SUPPORT

-

Customer support portal for your own internal customer support.


Easy access to product data, simplified order entry & inquiry

MOBILE SALES

-

Use mobile devices (PDA, tablets, smartphone
) when your are
visiting


your customers to enter order, do order inquiry or looking at product data

MOBILE SERVICE

-

Enter service orders, report service assignments, handle spare parts


or perform other service related tasks using PC’s or mobile devices

www.meritglobe.com