Library Annual Report

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Dec 4, 2013 (3 years and 10 months ago)

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Library Annual Report

2007
-
2008


1

Executive Summary


Georgia Gwinnett College Library was successful in meeting its primary goals of excellence in the year
2007
-
2008. Preeminent were the completion of a Library Building Program, significant s
trides in collection
development and new services and the unit’s involvement in a successful candidacy review by the
Southern Association of Colleges & Schools Commission on Colleges (SACS COC). Primary points of
ac
hievement include the following:




Library

Building



In November 2007 the College secured the services of Hendessi & Associates as
Program Manager, in February Leo A. Daly as architects and in June, Potts Construction as
Construction Manager. The Library Program received approval in April and the

Schematic Design
was presented to the Board of Regents office in July. Groundbreaking is slated for October 2008
and the projected occupancy date is August 2010.



SACS

-
The

Library was an active participant in the College’s successful submission for candid
acy in
the SACS review April 2008. The Library received zero comments indicating a perfect review by the
visiting committee.



Collections



The Library’s collections budget increased from approximately $200,000 in FY2007 to
$625,000 in FY 2008. This enabled

the Library to better honor the faculty requests for new
materials and has set the Library in a better position for developing a collection designed to
support the new curricula. Of the 472 requests submitted in FY 07
-
08, 86% were fulfilled
.

The
Collecti
ons Department was very successful in creating itself in its first year, documenting policies
and training staff, while simultaneously procuring materials.



Services



The Library’s instruction program was in its second year of development and made
progress

in planning implementation of its ambitious program of integrating instruction throughout
the curriculum.



Staffing



Primary staffing changes involved new leaders in three library departments. The position
of Head of Research Services was filled by Patti

Lee, the new Head Outreach and Assessment is Joy

G.

Bolt who moved from Access Services while the new Head of Acce
ss Services is Catherine Jannik
Downey.


The 2007
-
2008 administrative goals for the Library were:




New Library Building

-

Successfully guide

program development and design and construction firm
selection for the new library building and the development of a Design Program for the new
building that will articulate the values of the College and adequately fulfill its mission.



Institutional Accre
ditation
-

Prepare the Library for a successful SACS submission in Fall 2007 and a
successful candidacy visit in Spring 2008.



Library Resources
-

Administer a successful plan for the development of collections for the new
college library. Secure significan
t increases in the collections budget and develop a long term plan
for an opening day collection to serve the new library building.



Library Services & Staffing
-

Coordinate the development of the Library’s services and staffing and
administer a successful
plan for the growth of the library faculty and staff to meet the needs of the
new Library.

These goals were successfully accomplished and assisted the library to more effectively address future
challenges associated with the development of a new college li
brary
,




2

The 2008
-
2009 administrative goals for the Library are:




New Library Building



Provide guidance in program implementation, design development and
construction of the Library building.



Institutional Accreditation



Prepare the Library for a succes
sful SACS accreditation submission in
Fall 2008 which will contribute to the College’s success toward accreditation.



Library Resources
-

Secure significant increases in the collections budget and additional increases
sufficient to provide for an opening da
y collection to serve the new library building.



Library Services & Staffing
-

Coordinate the development of the Library’s services and staffing and
administer a successful plan for the growth of the library faculty and staff to meet the needs of the
new Li
brary.



3


Access Services



For the Access Services Department muc
h of 2007
-
2008 was a continuation of the
transition from
Gwinnett University Center
to
Georgia Gwinnett College
, with the final departure of the partner
institutions l
ate in the year. Along

with
adjustments to policies and procedures
due to the transition to
GGC,
there

w
ere

changes in staffing, with the hiring of a new Library Assistant III and
new
Head of Access
Services.




Activities

for FY 2007
-
2008
:




Faculty Publications



At the requ
est of the Vice President of Academic and Student Affairs a
system was created in the Voyager Reserve Module to collect faculty publications. The items are
also publicized in the Library newsletter.



Media Equipment



In conjunction with the GGC Educationa
l Technology Department a system for
checking out digital recording equipment for student projects was established.



Head of Access Services
-

A new Head of Access Services was hired in Spring 2008
.



Library Assistant III


A
new Library Assistant III

was
hired in Fall 2007
.



Collection Maintenance


The collection was closely monitored for space usage, especially in light
of ongoing Collection Development activities. A major shift of the circulating collection was
condu
c
ted in Spring 2008, making use of pr
eviously unused shelf space.
The Reference Collection
required
only
minor adjustments.



E
lectronic
R
eserves

-

With the assistance of the Library Information Systems Department the
i
mplementation of e
-
reserves

was begun. The service was studied and teste
d over

late Spring and
early Summer with full implementation scheduled for Fall 2008
.


Goals

for FY 2008
-
2009
:




New Library Building



Access Services will continue to work with the Library Planning Committee
and the architects in order to develop the Acc
ess Services’ public service and staff areas and
adequate and appropriate space for the collections.



RFID



Work
with the Collections and Library Information

Systems

Departments
to research,
recommend, and implement RFID for the collection.



Electronic Re
serves



Continue i
mplement
ation of

electronic reserves.



Records Retention

& Archives

-

Serve as the contact department in the Library for records
retention activities.

Work with Library Director to facilitate creation of college wide archives.



Opening D
ay Collection

-

Work to
accommodate the coming Opening Day C
ollection in both
circulation and

stacks maintenance practices.



Staffing

-

Reorganize Access Services staff to provide the best service possible in line with budget
and personnel constraints.


4


Collections


FY 08 saw the merging of Technical Services and Collection Development to create

the Collections
Department
. The Collections group is responsible for all aspects of the library collection, including
maintenance, selection, acquisitions, proc
essing and cataloging. By merging and streamlining collections
procedures, GGCL hopes to establish a systematic, efficient and thorough collections process. The area is
managed by the Head of Collections, aided by the Resource Management Librarian and th
e Acquisitions
Librarian as well as an LA III for Collections and a student assistant.


Activities

for FY 2007
-
2008
:




Staffing
-

An

Acquisitions Librarian was hired

in
July 2007 and
a
Resource Management Librarian

in
September 2007.



New Monographs



The Co
llections Department selected
, recei
ved
, process
ed

and catalog
ed

over
5000 new monographs.



Serials

-

Increased Serials collection from 282 titles at the end of FY 07 to 389 at the end of FY 08.

A

Serials usability study amongst the GGC faculty

was conduct
ed
, allowing for additional faculty
input into the ongoing process of Serials selection.



Databases



Fifteen
new electronic databases
were added
to the collection.



Faculty Purchase Requests

-

Established and refined the faculty requests process, which allo
ws the
faculty to play a significant role in developing a collection that supports the teaching and learning
activities of the GGC. In FY 08 Collection processed over 800 Faculty requests with a fulfillment
rate of 94%.



Opening Day Collection

-

Created pl
an for the Opening Day Collection for the new library.



Policy and Procedures
-

Created workflow and procedures documentation for each area of
responsibility.




Cataloging

-

Established

processes within the Voyager ILS to insure that item catalog records are

consistent and complete.
The Collections Department also e
stablished catalog records and access
for all electronic journal subscriptions.



Collection Analysis

-

Completed an in
-
depth analysis of the GGC circulating collection. This analysis
resulted in t
he review and de
-
selection of any damaged, out of date or obsolete titles from the
circulating collection.


Goals

for FY 2008
-
2009
:




Opening Day
Collection

-

Begin selection and acquisition of the opening day

collection for the new
library



New
Monographs

-

Add between 5000
-

8000 new monographs to the current collection.



Electronic
Resources

-

Establish

a syste
matic approach to compiling and analyzing usage data for all
GGC electronic resources.



Faculty Requests
-

Continue to refine the faculty requests pr
ocedures.



5


Information Systems


FY2008 was a year of growth for the Library Information Systems Department, both in terms of staffing
and in terms of the scope of its mission. Library Information Systems took on the responsibility of
managing all open st
udent computing for the College, and added a full time Library Technical Assistant to
directly supervise the student employees in the Information Commons.


Activi
ti
es

for FY 2007
-
2008
:




Staffing
-

T
he Information Systems Librarian was promoted to Head

of Li
brary Information Systems
in July 2007
.

A Library Technical Assistant position was created and filled for the Department in
August 2007.



Voyager



The system wide upgrade to
6.5.3

was completed
.

The Voyager callslip module was set
up for remote requests

i
n anticipation of the creation of a remote storage facility

for the Opening
Day Collection
.




Open Student Computing Facilities
/Information Commons

-

Library Information Systems
became
responsible for managing and staffing all open student computing facil
ities
.

Help Desk staff
now
support

Apple software.

The former instruction room (
B2700
)

was converted to a Mac lab

and
twelve

iMacs were added to the
Information Commons
.


Four
PCs were moved to the
second

floor
corridor of B Building to provide computing

outside of Library hours.




Collaborative Space



Three study rooms were converted into

collaboration rooms. Two are
equipped with iMacs and one with a PC. All rooms have projectors, video cameras, microphones
and DVD burners.



Instruction

-

Information Sy
stems
now

provid
es

training in the use of video cameras and Apple iLife
suite.

The Library Instruction Room was
updated with
movable display arms and new Dell Optiplex
computers.


Goals

for FY 2008
-
2009
:




Metadata
-

Integrate tagging of metadata into the
workflow of the Library.



Voyager

-

Enable

l
ibrary systems to communicate with cell phones.

Identify methods
to query
Voyager outside of the client software or MS Access
.



Library
Building

-

Continue

work
on the s
ystems infrastructure of the new Library bui
lding.



Information
Commons

-

Open

new Information Commons in A1510 and 1450



Website



With the implementation of
Oracle Portal for the student portal and Joomla for its web
content management system
,

the

Library staff will begin

managing content

and Librar
y Infor
mation
Systems will be contributing to

this process.


6


Outreach and Assessment


The Outreach and Assessment
Department was also
in transition for

much of

FY 2007
-
2008. The
continued development of the Research Services Department opened the way f
or the coordination
of
library instruction to be moved from Outreach and Assessment. There was also a staffing change for the
department with the former Head of Outreach and Assessment taking another position within th
e library
and the position being assu
med by the
former
Head of Access Services. The position description for the
Head of Outreach and Assessment was also amended
to include the responsibility for

library facilities.


Activities

for FY 2007
-
2008
:




Marketing



A monthly library newsletter fo
r faculty,
Check it Out
, was established and posted on
the library bulletin board and delivered
to
faculty electronically. Regular submissions were also
made to the student electronic newsletter,
Campus Life
.




Assessment


General statistics gathering w
as re
-
organized to make the information more
accessible to all library staff members. A Reference Satisfaction Survey was conducted in
collaboration with the Research Services Department. Assessment of library instruction was also
begun with a pilot proj
ect implemented late in FY 2007
-
2008.



SACS



Contributions were made on the

SACS submission both for candidacy and for final
accreditation,
including

writing
narrative,

collecting
supporting
documentation and coordinating
efforts with other library departm
ents.



Library Building
-

The department participated in many aspects of the planning for the new library
building including

the final programming document; and

participating in selection of the project
manager, the arc
hitect and the construction manager
.



Goals

for FY 2008
-
2009
:




Development



Continue to work with the Office of Development to seek out and create
opportunities for giving for the new library building.



Library Building



Continue to c
ontribute to planning for the new library
building
an
d

assist with

monitoring

construction

through the project
.



Assessment



Complete a library wide assessment plan. Form a library assessment committee with
representatives from all library departments in order to facilitate the coordination of assessment
activities



Marketing



Create a library logo and begin a branding campaign for the library. Contribute to the
Jovo Library Website, including the publication of a library newsletter.



7


Research Services


FY 2007
-
2008 was a time

of building as the depar
tment evolved
from the
former Reference Services
Department and
a
dded the instruction component from the renamed
Outreach and
Assessment

Department
.

The department
grew
from one full time Reference and Instruction Librarian and five part
time Librarians t
o

include

a new Head of Research Services, two full
-
time Reference and Instruction
Librarian
s and five part
-
time Reference Librarians
.


Activities

for FY 2007
-
2008
:




C
om
munication

and
T
raining
-

There was much effort towards keeping the part
-
time librarian
s up
to date with resources and changes that affect reference service, as well as maintaining a
consistent high level of public service. Reference and instruction have benefited from the closer
ties between these services.



Assessment



A
pilot project for

the assessment of Library Instruction Sessions

was implemented.
A Reference Service Survey was also conducted.



Research and Course G
uides
-

The

full
-
time reference librarians implemented

online research
subject and course guides, using the Web 2.0 LibGu
ides development enviro
nment. Subjects
covered

the GGC program and General Education areas, as well as specific classes for Library
Instruction sessions.



Library Instruction Program

-

The program

was further developed to identify key courses
throughout th
e curriculum and the stages of Library Instruct
ion Integration, in preparation

for
collaborating with Faculty beginning Fall 2008.



SACS
-

The department participated in the SACS
accreditation
process
, including

a significant
contribution to Comprehensive S
tandard 3.8.2.



Library Building



The department participated in the planning for the new library building,
especially in the Reference Service area and the Reference Staff areas.


Goals

for FY 2008
-
2009
:




Online
Tutorials



Develop online tutorials
wit
h built in assessment
using l
ocal

customization of TIP
(Tutorial for Info Power from the University of Wyoming
),
an online information literacy/research
skills tutorial.



Website

-

Contribute
to the development of the Jovo Library web presence
.



Research and

Course Guides


Continue d
evelopment of Research and Course web pages in
LibGuides
.



Reference Service
-

Implement
Instant Messaging Service for Reference
.





8








FY 08 Statistics


9


Gate Counts


0
10000
20000
30000
40000
50000
60000
70000
80000
90000
July
August
September
October
November
December
January
February
March
April
May
June
Total
First Floor
Second Floor






Desk
Activity



0
1000
2000
3000
4000
5000
6000
7000
8000
9000
Comparison of Desk Activity
Information Commons
Circulation
Reference



Gate Counts

First Floor

Second Floor







July

2,381.0
0

3,472.00

August

3,826.00

5,152.50

September

4,405.00

8,131.00

October

5,422.00

10,066.00

November

4,249.00

8,482.00

December

2,190.00

4,895.50

January

4,341.00

7,612.50

February

4,826.00

8,451.00

March

3,963.00

7,527.50

April

4,972.00

10,190.50

May

1,619.00

2,344.00

June

2,809.00

3,190.50







Total

45,003.00

79,515.00


10


0
500
1000
1500
2000
2500
3000
Software &
WebCT
Questions
Copier
Questions
Printing
Questions
Reference
Referrals
Other
Total
Information Commons Desk Activity


0
1000
2000
3000
4000
5000
6000
7000
8000
9000
Circulation
Activity
Copier
Questions
Printer
Pickups
Reference
Referrals
Other
Total
Circulation Desk Activity



0
500
1000
1500
2000
2500
3000
3500
4000
Reference
Questions
Walkup
Questions
Via Phone/
Email
Computer/
Software
Questions
Other
Total
Reference Desk Activity

Information
Commons











Software &
WebCT
Questions

Copier
Questions

Printing
Questions

Reference
Referrals

Other

Total

654

107

674

104

12
01

2740

Circulation











Circulation
Activity

Copier
Questions

Printer
Pickups

Reference
Referrals

Other

Total

5277

324

269

223

1559

7652

Reference











Reference
Questions

Walkup
Questions

Via
Phone/
Email

Computer/
Software
Quest
ions

Other

Total

2770

2624

146

200

447

3417


11




Circulation










Interlibrary Loan















Collections






ILL as Lender




ILL as Borrower



Articles
Requested

42


Articles
Requested

90

Articles Filled

15


Articles Received

55

Article Fill Rate

36%


Article
Fill Rate

61%

Books Requested

504


Books Requested

25

Books Filled

136


Books Received

14

Book Fill Rate

27%


Book Fill Rate

56%

Total Requested

546


Total Requested

115

Total Filled

151


Total Filled

69

ILL Fill Rate

28%


Borrower Fill Rate

60%

Re
serve Items

1636

Circulating Items

4998

Total Items

6634


Held at end
of FY 2005

Held at end
of FY 2006

Held at end
of FY 2007

Withdrawn
FY 2008

Added
FY 2008

Held at end
of 2008

Bound Volumes

17,875

19,734

20,483

1415

6047

25,115

Paid Current Periodical Subscriptions

252

278

282

0

107

389

Free Current Periodical Subscriptions

1

1

1

0

0

1

Current Newspaper Subscriptions

9

9

9

0

2

11

Current Serial Subscriptions

117

131

131

0

0

131

Other








Microform units: perio
dical titles

78

78

89

0

0

89


Microform reader/printers

2

2

1

0

0

1



Microform Units: newspaper titles

3

3

3

0

0

3


Vid
eo titles (cassettes, discs, &
tapes)

383

444

348

319

698

727


Audi
o titles (cassettes, discs, &
tapes)

7

7

2

0

0

2

Reserve Items
Circulating Items

12

0
200
400
600
800
1000
1200
1400
1600
JULY
AUG
SEPT
OCT
NOV
DEC
JAN
FEB
MAR
APR
MAY
JUNE
TOTAL
Number of Attendees
Total
GGC
GPC
UGA
Instr
uction Sessions






















Number of Instruction Sessions by Month and Institution









JULY

AUG

SEPT

OCT

NOV

DEC

JAN

FEB

MAR

APR

MAY

JUNE

TOTAL

Total

0

2

23

46

4

0

9

17

9

6

2

3

121

GGC

0

0

14

12

2

0

3

14

6

3

2

3

59

GPC

0

2

8

4

2

0

6

2

3

3

0

0

30

UGA

0

0

1

1

0

0

0

1

0

0

0

0

3

Number of Attendees by Month and Institution











JULY

AUG

SEPT

OCT

NOV

DEC

JAN

FEB

MAR

APR

MAY

JUNE

TOTAL

Total

0

23

360

366

44

0

105

178

142

93

24

21

1356

GGC

0

0

193

169

24

0

28

151

93

44

24

21

747

GPC

0

23

150

68

20

0

77

18

49

49

0

0

454

UGA

0

0

17

7

0

0

0

9

0

0

0

0

33

0
20
40
60
80
100
120
140
JULY
AUG
SEPT
OCT
NOV
DEC
JAN
FEB
MAR
APR
MAY
JUNE
TOTAL
Number of Sessions
Total
GGC
GPC
UGA