on Gambling Studies

dashingincestuousSecurity

Feb 22, 2014 (3 years and 8 months ago)

76 views

7
th

European Conference

on Gambling Studies

and Policy Issues

“Beyond Smart Cards to Smart Technologies”


Phillip Ryan

Chief Executive Officer

Responsible Gaming Networks

Melbourne, Australia

RESPONSIBLE GAMING NETWORKS

Overview


Player Pre
-
commitment as the new frontier


Global leadership in Pre
-
commitment


The constraints of the old technologies


The new technologies for pre
-
commitment


International Pre
-
commitment developments


Internet gambling application




RESPONSIBLE GAMING NETWORKS

Problem Gambling Policy Focus


Phase 1: Focus on venues


Phase 2: Focus on machines functionality


Phase 3: Focus on machine density

RESPONSIBLE GAMING NETWORKS

Problem Gambling Policy Focus


Phase 1: Focus on venues


Phase 2: Focus on machines functionality


Phase 3: Focus on machine density


The New Agenda: Player Pre
-
commitment

RESPONSIBLE GAMING NETWORKS

The New Public Policy Agenda


Player Pre
-
commitment


Players set limits away from the gambling environment


Focus on players setting pre
-
commitment limits


Player monetary loss limits


daily, weekly, monthly.


Player time limits


daily, weekly, monthly.


Gambling must stop when limits reached


Players initially set their own limits voluntarily


Players carry an ID device connected to their limits in order
to play (e.g. plastic card, smart card or some other smart
technology)


Gambling can only take place using an ID device.

RESPONSIBLE GAMING NETWORKS

Initial Global Leadership


Nova Scotia, Canada


Responsible Gaming Device

(RGD) trial in 2006


Plastic Card with ‘voluntary’ capability to set limits


Trialled across two towns


Windsor & Mount Uniacke


Players required to use a card to play machines


Initiated by the Nova Scotia Gaming Corporation


RESPONSIBLE GAMING NETWORKS

Nova Scotia Trial Findings


Significant database of player activities


Extended player analysis now possible by independent
researchers over time

RESPONSIBLE GAMING NETWORKS

Nova Scotia Trial Findings


Significant database of player activities


Extended player analysis now possible by independent
researchers over time


Unfortunately some players ‘beat’ the system:


Plastic cards shared amongst players


37% of players shared their card with someone else


Sharing of cards extended for up to a week


Card sharing increased with increased PGSI score

RESPONSIBLE GAMING NETWORKS

Old Technologies


Limitations of plastic cards with PIN


Cards have very low storage capacity (<1k)


Cards & PINs can be swapped between
gamblers


Cards can be easily copied/skimmed


Cards require an additional card reader


Cards operate on different proprietary
standards


Cards limited to a single gambling network



RESPONSIBLE GAMING NETWORKS

RESPONSIBLE GAMING NETWORKS

Old Technologies

Old Technologies


Smart cards with PIN


Player loyalty systems with convenience expenditure


Cards have minimal storage capacity (32k)


Cards & PINs can be swapped between gamblers


Cards require an additional expensive card reader


Cards operate on different proprietary smartcard
standards


Cards limited to a single gambling network


Smartcards use problematic digital cash


Players lose connection with the use of real money


Increased risks for problem gamblers


KPMG Study for Australian Government

RESPONSIBLE GAMING NETWORKS

Nova Scotia Trial Findings


International Gaming Institute, University of Nevada,
2007 Report:


Players “beat” the system


card sharing


Should pursue measures to address this specific problem






RESPONSIBLE GAMING NETWORKS

Nova Scotia Trial Findings


International Gaming Institute, University of Nevada,
2007 Report:


Players “beat” the system


card sharing


Should pursue measures to address this specific problem


Biometric ID solution required (fingerprint, facial etc) for pre
-
commitment solutions






RESPONSIBLE GAMING NETWORKS

New Technology Solutions


Biometrics


Unique characteristics of every human being.


Eyes, fingers, voice, handwriting etc


Cannot be easily exchanged between humans


Most developed biometric is fingerprints


Developed by FBI in 1920’s


Recognized and accepted globally


Lowest cost biometric


New technologies have digitized fingerprint biometrics



RESPONSIBLE GAMING NETWORKS

Fingerprint Biometrics

RESPONSIBLE GAMING NETWORKS

Fingerprint Biometrics

RESPONSIBLE GAMING NETWORKS

Player Protection Key

RESPONSIBLE GAMING NETWORKS

Player Protection Key


Electronic Key


unique for each player


Biometric identification of owner


Eliminates sharing of ID amongst players


On
-
board fingerprint scanner


On
-
board storage of biometrics


RESPONSIBLE GAMING NETWORKS

Player Protection Key


Electronic Key


unique for each player


Biometric identification of owner


Eliminates sharing of ID amongst players


On
-
board fingerprint scanner


On
-
board storage of biometrics


Plug
-
and
-
Play Device


no batteries


Connects directly into all USB outlets


Eliminates need for a card reader


On board microprocessor = multi
-
venue

RESPONSIBLE GAMING NETWORKS

Player Protection Key


Electronic Key


unique for each player


Biometric identification of owner


Eliminates sharing of ID amongst players


On
-
board fingerprint scanner


On
-
board storage of biometrics


Plug
-
and
-
Play Device


no batteries


Connects directly into all USB outlets


Eliminates need for a card reader


On board microprocessor = multi
-
venue


Massive storage capacity (8 Gigabytes)


Coverage across multiple gambling operators


Coverage across all channels of distribution:


Off line venues, Internet, Kiosks, TV


Coverage across all forms of gambling
-

gaming,
lotteries, wagering, sports, spread betting.


RESPONSIBLE GAMING NETWORKS

Player Protection Key


Players voluntarily set personal limits


Encouraged to set affordable limits


Limits set outside gambling environment


Ideal self
-
exclusion mechanism


No central storage of player biometrics


No cost to player for device


Extensive player database for researchers


RESPONSIBLE GAMING NETWORKS

Player Protection Key


Internet compliant


USB connectivity to all computers


RESPONSIBLE GAMING NETWORKS

Biometric Gaming Standards


Regulators
-

Nevada Gaming Commission


Biometric technical standards established


“Mobile Gaming System Policies”


May 2006


Two Factor authentication (device & biometrics) for player ID


Established standards for:


Cryptographic protocols


Encryption algorithms


Machine Manufacturers
-

Gaming Standards Association


USB now adopted as Gaming Device Standard


GDS


for all
EGMs globally.

RESPONSIBLE GAMING NETWORKS

Nova Scotia Today


November 2007 announcement:



Informed Player Choice System”

to be introduced:


Across the entire province of Nova Scotia


Across all machines


Player’s to have the capability to establish loss and time pre
-
commitment limits across all machines


Implementation within 18 months


Cost of CAD$3
-

$4 million per annum


But haven’t addressed the key card sharing issue.




RESPONSIBLE GAMING NETWORKS

Recent Global Developments


Australia


April 2008


Government has announced player pre
-
commitment on
27,500 machines


Funded by gambling industry value chain re
-
structure


Norway


July 2008


Player pre
-
commitment


Universal government pre
-
commitment


Singapore


Player pre
-
commitment in two new casinos


Across all forms of gambling


slots, cards, roulette.


Self exclusion, family exclusion, government exclusion




Responsible Gaming Networks


Socially
-
responsible Australian
-
based consortium


Focused on eliminating problem gambling from:


Wide area gaming machines


Internet gaming


Using
Player Protection Key
and
Safety Net

system to provide:

1.
Reliable identity access for all players using biometrics

2.
Safe play using player pre
-
commitment protection


Consortium of USA, European and Australian
technology partners



RESPONSIBLE GAMING NETWORKS

Internet Gambling Industry


Globally:


700 million internet users globally


2,500 internet gambling sites


$16 billion of player gambling losses last year


‘10 times’ the prevalence of off
-
line problem gambling


New Zealand:


75% of NZ population use the internet


50% of NZ children use the internet daily


12
-
17 year olds in NZ use the internet as often as the heaviest
adult users


NZD$2 billion spent on terrestrial gambling


Will result in an emerging digital problem


RESPONSIBLE GAMING NETWORKS

Internet Gambling Models


Old Internet Models:

1.
Ban access to all local internet casinos

2.
Allow open access to all internet casinos globally


Both regulatory models increase player risks around:


casino authenticity


lack of financial regulatory controls


consumer protection


underage gambling


problem gambling.

RESPONSIBLE GAMING NETWORKS

Internet Gambling Models


Old Internet Models:

1.
Ban access to all local internet casinos

2.
Allow open access to all internet casinos globally


Both regulatory models increase player risks around:


casino authenticity


lack of financial regulatory controls


consumer protection


underage gambling


problem gambling.


New Internet Model


Allow access to approved list of casinos


RESPONSIBLE GAMING NETWORKS


INTERNET
PORTAL

CASINO B

CASINO A

CASINO C

CASINO D

CASINO E

USB

Player Protection Key

RESPONSIBLE GAMING NETWORKS

New Internet Model


INTERNET
PORTAL

CASINO B

CASINO A

CASINO C

CASINO D

CASINO E

USB

Player Protection Key

RESPONSIBLE GAMING NETWORKS

New Internet Model

Player Pre
-
Commitment
and Authentication

Government
Taxation

Casino Authentication &
Regulatory Supervision

New Internet Model


Player Benefits:


One registration process for the player


One set of pre
-
commitment limits across all operators


Consumer protection through regulated operators


Government Benefits:


No risks of under
-
age gambling


Reduces risks of increased problem gambling


Place
-
of
-
residence player identification


Allows for better regulation & taxation of the industry




RESPONSIBLE GAMING NETWORKS

Questions


Contact


Phillip Ryan


Chief Executive Officer


Responsible Gaming Networks


Melbourne, Victoria. Australia


p_ryan@responsible.com.au


Mobile + 61417 313 726

RESPONSIBLE GAMING NETWORKS