Gartner for Technical Professionals

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Nov 20, 2013 (3 years and 11 months ago)

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Gartner for Technical Professionals


Ensuring Successful Execution of Your IT Strategy

Onboarding and Service Kickoff

Appalachian State University



Contents


Scope of coverage and topics, Gartner for
Technical Professionals


Service Features and Deliverables


Gaining Access


Education / Training Sessions


Key contacts


Account Management Team


2

Gartner solutions are tailored to support the unique needs of

IT professionals at every level of your organization

Gartner for

IT Executives

Gartner for

IT
Leaders

Gartner for
IT
Leaders

Workgroup

Gartner for
Technical
Professionals

Equips CIOs with the role
-
specific
tools and knowledge they need to
deliver exceptional business results
for their organizations


Provides IT leaders with just
-

in
-
time, role
-
specific insight from
Gartner analysts and peers to drive
outstanding results with their critical
initiatives and IT purchases

Provides an IT leader's extended
team with the Gartner resources
they need to maximize the value
they deliver

Provides in
-
depth technical research
and guidance to help technologists
advance the initiatives/projects that
support execution of the IT strategy

Gartner Offering

Value Proposition



Strategy




Planning





Management






Execution

Focus

CIO

Senior IT

Leaders

IT Leader's

Extended

Team

Technical

Professionals

CAMPUS ACCESS

Reference access to Gartner’s Core Research to IT Staff, Faculty & Students


3

Gartner for Technical Professionals delivers
comprehensive insight
across the following areas

Security & Risk
Management

Roles

Key Functions

Topics

Security & Risk
Management


Application and data security


Cloud security


Mobile security


Perimeter and infrastructure security

Identity & Privacy


Identity creation and management


Identity verification and use


Privacy

Infrastructure &
Operations

Data Center


Computing hardware


Cloud and virtualization


Physical data center


Storage

Network & Telecom


Mobile device management


Network performance optimization


Real
-
time
and
unified communications


WANs
and
LANs


Wireless and
mobility

Business Intelligence &
Information Management

Data Management


Big data


Business intelligence


Data
management


Database
management

Collaboration & Content
Management


Collaboration and social initiatives


Communication, email, IM


Content
management


SharePoint and portals

Applications

Application Platform


Application overhaul


Applications in the cloud


Mobile applications


Software development


SOA
and
integration strategies

Gartner for Technical Professionals Topic Coverage


4


Application and Database Security


Application Integration


Application Development


Application Platforms, Languages
and Frameworks


Application Overhaul


Audit and Compliance


Big Data


Business Continuity Management


Business Intelligence


Business Process Management


Collaboration


Communication


Contact Center


Content Management


Content Security


Data Analytics


Data Center Computing Hardware




Data Center Consolidation and
Modernization


Data Loss Prevention


Data Management


Database Management


Desktop Virtualization


Disaster Recovery


Host and Endpoint Protection


Identity Creation and Management


Identity Verification and Use


Internal Cloud Computing


iPad

and Mobile Devices


Mobile Application Development


Network Operations and
Performance Management


Perimeter and Infrastructure
Security


Physical Data Center





Privacy


Public Cloud Computing


Risk Management and Compliance


Security Monitoring


Server Virtualization


SharePoint and Portals


SOA and Application Architecture


Social Initiatives


Software Development Life Cycle


Storage


VoIP and Unified Communications


WANs and Provider Network
Services


Web Conferencing


Wireless and Mobility


Gartner for Technical Professionals provides in
-
depth technical
research to help your teams deliver outstanding results

Accelerate project
timelines


Get teams up to speed quickly through access to in
-
depth
research


Use proven Reference Architecture to develop technology
architecture


Receive organization
-
specific guidance through calls with
analysts*

Mitigate risk

How

Benefit

Development


Leverage industry best practices to avoid costly mistakes


Avoid vendor lock
-
in through unbiased recommendations


Validate and get feedback on project plans through speaking with
analysts*


Update knowledge and skills through exposure to in
-
depth
technical research


Help
to
acquire deep expertise on a broad range of topics


Stay current with changing markets and technologies

*Available to Advisor
-
level clients.


5


6

Your teams get the knowledge and best practices to advance the
initiatives and projects that support your IT strategy


Reports typically 25 to 40
pages in length


How
-
to frameworks and
best practices


Unbiased vendor
recommendations


In
-
the
-
trenches perspectives
(field research)


Reusable
templates/graphics for your
internal documentation


Guidance for each phase

of your project life cycle

In
-
depth research

Create a technical plan

Evaluate and select a
technology

Develop the technology
architecture

Select the right products

Create an
implementation strategy

Planning Guides

Technology
Assessments

Reference Architecture

Product Assessments

Guidance Framework,
Field Research

F
o
undation

7

Architecture guidance from three key perspectives:

Reference Architecture: A proven decision
-
making tool that
provides tailored architecture recommendations

Principles
define

your core IT values to
accelerate planning

and decision making

Decision Points
help you

design your IT architecture

and set technical
requirements using

tailored guidance

Templates
build an architectural

blueprint of the infrastructure and
critical relationships between
systems through reusable graphics

then
otherwise
if
Through 60
-
minute analyst
calls, our world
-
class experts become

your objective architecture advisors

Analyst facts


50+ analyst experts


Average of 23 years' industry
experience


Collectively: 32 books, 37 patents


Deep technical expertise in
architecture and deployment
challenges


8

Richard Watson


19 years in the IT industry


Previously application architect
at Credit Suisse

Larry
Cannell


27 years in the IT industry


Previously
workstream lead for
collaboration and business
intelligence for Ford Motor Co.

Svetlana Sicular



19 years in the IT industry


Previously

a VP for
Visa,
responsible for data
interoperability, oversight and
standards.

Marcus Collins



29 years in the IT industry


Previously data architect at
Novartis

Ramon
Krikken


17 years in the IT industry


Previously security architecture
manager at TD Bank

Meet some of our analysts:

How our analysts help you


Evaluate and get up to speed quickly
on new technologies


Learn about best practices your peers
have used to implement a technology


Validate and get feedback on your
technical strategy, architecture and
project plans

Service Features and Deliverables

Service

Features and Deliverables

Gartner for
Technical
Professional


Advisor

(All IT Staff)


Analyst Dialogues (Inquiry) ─
Access to unlimited 60 minute
sessions / document reviews with Gartner for Technical Professional
Analysts


Published Research ─
Focuses on application platforms,
collaboration and content management, data center, data
management, identity and privacy, network and telecom, and security
and risk management.


Reference Architecture ─
Web
-
based tool that assists in making
informed strategy and architecture decisions in the technological and
organizational environment.


Webinars ─
Periodic Web conferences where Gartner Analysts speak
on timely topics in information technology and then solicit questions
from listeners.


Gartner Peer Connect −
Provides access to a community of IT
professionals who share opinions about technology products and
vendors.


Client Research Assistant


Service specialist to ensure value
delivery

Select Key Research Formats / How
-
To Links


Reference Architecture
, a decision
-
making framework that provides a blueprint
for IT systems


Field research
methodology, which summarizes patterns, findings and key insights
based on extensive interviews with IT professionals


Solution Path
, a “deconstruction” tool that breaks complex problems into simple,
sequential steps and identifies the most relevant field research or reference
architecture component for every phase of a project


How to Use the Gartner Reference Architecture

http://my.gartner.com/html/burton/referenceArchitecture/Burton_IT1_HowTo.pdf



Reference Architecture Principles

http://www.gartner.com/resId=1408914



FAQs:

http://my.gartner.com/html/mypage/mygartnerBurtonFAQ.pdf


10

Gaining Access

Function

Contact Info

Obtain New ID/PW

Contact Miranda Warren, CIO Office:

warrenmm@appstate.edu

828
-
262
-
6278

Password Reset

Help@gartner.com


On
-
boarding:



Live Webinar



Video (self pace)




Register for upcoming session


Schedule on next slide



http://www.gartner.com/technology/media/it1_help.jsp

Schedule GTP analyst inquiry

AND

Find GTP written research

4 Ways:


On MyGartner.com
-

Analyst Inquiry Link


Contact Miranda Warren, CIO Office


Send email to
GTP@gartner.com

or
Inquiry@gartner.com



Call 866.572.4025 or +1.801.307.5353

Onboarding Webinars


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13

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Account Management


Information Technology Services, Office of the CIO



Miranda Warren



warrenmm@appstate.edu



828
-
262
-
6278