Health, Safety & Environmental knowledge community

collardsdebonairManagement

Nov 6, 2013 (3 years and 7 months ago)

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®
Health, Safety & Environmental
knowledge community

Fluor / In it for the long haul/ Sustaining
HSE&C in Resources & Construction

29 July 2008

®
What is Knowledge Management?

®
What is Knowledge Online?


Knowledge OnLine is Fluor’s web
-
based knowledge
management and collaboration tool.


Users can collaborate and share knowledge across all
geographic and time boundaries.


Projects can solidify common capabilities before
deployment, avoiding complexity in application and
infrastructure support and maintenance.




The health, safety & environmental community
provides global 24 hour access to HSE
communications, the HSE Management System
practices and procedures, as well as a
collaboration space to contact and share
knowledge with subject matter experts.

®
Knowledge OnLine
SM


Solving Problems

Question

Plant running with


less potential for

safety problems

and no downtime

Post
Question

(15 minutes)

Fast Start
-
up

Saves time &
money


Experts

Experts

Experts

Experts

Global
Answers

(1
-
2 days)

®
Knowledge OnLine
SM

Solving Problems

Without
Knowledge
Management,
knowledge would
remain pockets of
information all
over the world

®
Valuable knowledge
is not being leveraged
because there is too
much information to
deal with


Without knowledge management


Decisions are made
using whatever
information is available
-

whether or not it is up
to date or relevant in
the new situation

Holding Knowledge as
power

Seeing Personal
Knowledge as job
security

Unable to access the
right people or
information in a timely
manner.

Lose valuable knowledge
and expertise when
people leave

®
Knowledge OnLine is growing


Daily examples show Fluor’s vast knowledge capacity
being tapped to provide innovative solutions to project
and business challenges.


Increased client interest in our proven KM results,
indicating an opportunity to sell KM as a value
-
added
service. None of our competitors have similar capability.


KM value continues to grow despite reduction in
workforce.


kol should be included in day
to day work processes

®
There are 30+ communities on kol

30+ Knowledge Communities

®
Health, Safety & Environmental

(HSE) Community

“Quick Links”
provide the latest
news, knowledge
& forums across
all communities.

Communit
y
leadership
& help /
contact
informatio
n

Latest
news

Links to
external
resource
s

Knowledge manager:

Sara Eschborn

Sara.eschborn@fluor.com

864/281.4006

®
HSE Community

Headlin
e news

HSE
Management
System:

Global HSE
policies &
procedures
available online
24 / 7

Training
schedules
& materials

“HSE Communication
Series:” newsletters,
alerts, notifications,
toolbox topics

®
HSE Community

Get answers
from experts in
the discussion
forums

Roy D’Oliveira
posted a
question about
welding safety.
Within a couple
of days he had
a dozen replies.
The discussion
continued for
several more
days…

®
…Roy presented
the solutions to
the client, who
were impressed
by Fluor’s global
HSE network.

HSE Community

®
Quotes On Fluor’s KM Capabilities

“Fluor’s KM Capabilities are a differentiator from
all other contractors I’ve met with.”

-
David Nims, Director of Global Engineering and Construction
Relationships, BP.

“To the best of my knowledge, Fluor Corp
appears to have one of the best structured KM
Initiatives
-

both compared to gas and
construction companies.”

-
Dr. Patricia Carrillo, Senior Lecturer in Construction
Management, Dept. of Civil and Building Engineering,
Loughborough University, England.