CCF Meeting 12 - DBCDE: Cloud Computing update - ACMA

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Nov 3, 2013 (3 years and 9 months ago)

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DBCDE: Cloud Computing
Update

Keith Besgrove

Cloud Computing


update on
recent DBCDE work


October 2009 OECD Workshop


2010 University of Adelaide study on
emerging cloud computing issues


2010 Formation of DBCDE
-
Global Access
Partners Taskforce on public policy
challenges of Cloud Computing


June 2011


some broader conversations
with regulators and policy makers

GAP Taskforce


Chatham House rules group


Included public, private and research groups


Google, Microsoft, HP, Sophos, CSC, Alcatel


Queensland Treasury, Federal Attorney
Generals, Privacy Commission, AGIMO


NICTA, CSIRO, Uni of Adelaide, ACCAN


And a host of others


Met four times August 2010 to February 2011


Currently finalising a report


Some overlap with AIIA group

What is cloud computing


Basically it is computing as a utility


Gartner’s five criteria:


Scalable and Elastic: Services that scale on Demand


Service based: well defined service interface


Shared: Services share a pool of resources to build
economies of scale


Metered by Use: Services are tracked with usage
metrics to enable multiple payment models


Uses Internet Technologies: Service is delivered
using internet protocols, such as HTTP, IP via web
-
oriented architecture.

Why is it so important (1)


It reduces the cost of establishing and
operating computer/communications
systems by at least an order of magnitude


It reduces the time to establish computer
support systems for a research project, a
technology start
-
up company, or a new
government service from months to days,
or even just a few hours

Why is it so important (2)


Cloud computing is changing how we use
computing/communications systems


It will make everything about communications
better, faster and MUCH cheaper than today


The cost advantages are so large that cloud is
probably unstoppable


The combination of cloud computing and the
NBN will be an force for transformational change
of the Australian economy and society

What’s happening now


Rapid and escalating deployment of cloud
services overseas and in Australia e.g. Fujitsu,
Macquarie, HP etc


Rapid emergence of very large data centres to
support rapid expansion of the market


Governments are quickly catching on the the
massive savings in IT budgets that cloud
computing seems likely to deliver e.g. AGIMO
Commonwealth Government strategy, growing
focus in states such as Queensland

Industry reactions in Australia


Vendors are moving quickly to establish
cloud services


Banks are moving slowly because of fears
of reputational risk


But many large and small firms are quickly
embracing cloud services offered both
here and overseas

Opportunities (1)


Cloud service providers are already emerging in
healthcare, education, university and private
sector research and government service delivery


Potential major pay
-
offs for quality of service to
regional, remote and indigenous communities


Small business will find the value proposition
irresistible


Consumers will be presented with an ever
increasing array of choice (sometimes
bewildering)


Laying the foundation for the Australian research
and software community to become world
leaders in the export of innovative cloud
computing software applications

Opportunities for Australia (2)


Could become a cloud service provider to the
region


Large and small business can leverage cloud
services to reduce costs, increase flexibility and
speed of deployments, and enhance customer
service


Potential to streamline and coordinate all forms
of government service to deliver much more
citizen
-
centric services


particularly in regional
and remote areas

Potential issues (1)


Constraints on international connectivity could
become a significant limiting factor


The standards environment is quite unstable


taskforce identified 24 different cloud standards
setting agencies at work today


Uni of London study shows significant
shortcomings in cloud contractual terms and
conditions


Privacy, security and identity management
concerns loom large at this stage of the spread
of cloud computing

Potential issues (2)


Regulators are already asserting the need for
caution e.g. APRA


There are real dangers of vendor lock
-
in


Unclear what happens to my data when I end
my contract or my cloud provider goes broke


Small business may lack the necessary
expertise in negotiating SLAs which protect their
business.


Consumers may have much stronger protections
than small business


Fujitsu research suggests that Australians may
be more cautious about embracing cloud
services on a large scale than other countries


Potential Issues (3)


With the introduction of high speed
broadband, the risks to consumers of
overconsumption are very real


We may see the development of cost
models that escalate out of control for new
users and those not savvy enough to
understand the link between downloading
content once, and streaming, or multiple
instances of use of the same application

What’s next?


Taskforce report is being finalised


Will be publicly available


Proposing a broader conversation with
interested parties including regulators and
other policy makers and advocacy groups


Need for on
-
going dialogue around the
potential problems and their solutions.