CCF Meeting 12 - DBCDE: Cloud Computing update - ACMA

chirpskulkInternet and Web Development

Nov 3, 2013 (3 years and 7 months ago)


DBCDE: Cloud Computing

Keith Besgrove

Cloud Computing

update on
recent DBCDE work

October 2009 OECD Workshop

2010 University of Adelaide study on
emerging cloud computing issues

2010 Formation of DBCDE
Global Access
Partners Taskforce on public policy
challenges of Cloud Computing

June 2011

some broader conversations
with regulators and policy makers

GAP Taskforce

Chatham House rules group

Included public, private and research groups

Google, Microsoft, HP, Sophos, CSC, Alcatel

Queensland Treasury, Federal Attorney
Generals, Privacy Commission, AGIMO

NICTA, CSIRO, Uni of Adelaide, ACCAN

And a host of others

Met four times August 2010 to February 2011

Currently finalising a report

Some overlap with AIIA group

What is cloud computing

Basically it is computing as a utility

Gartner’s five criteria:

Scalable and Elastic: Services that scale on Demand

Service based: well defined service interface

Shared: Services share a pool of resources to build
economies of scale

Metered by Use: Services are tracked with usage
metrics to enable multiple payment models

Uses Internet Technologies: Service is delivered
using internet protocols, such as HTTP, IP via web
oriented architecture.

Why is it so important (1)

It reduces the cost of establishing and
operating computer/communications
systems by at least an order of magnitude

It reduces the time to establish computer
support systems for a research project, a
technology start
up company, or a new
government service from months to days,
or even just a few hours

Why is it so important (2)

Cloud computing is changing how we use
computing/communications systems

It will make everything about communications
better, faster and MUCH cheaper than today

The cost advantages are so large that cloud is
probably unstoppable

The combination of cloud computing and the
NBN will be an force for transformational change
of the Australian economy and society

What’s happening now

Rapid and escalating deployment of cloud
services overseas and in Australia e.g. Fujitsu,
Macquarie, HP etc

Rapid emergence of very large data centres to
support rapid expansion of the market

Governments are quickly catching on the the
massive savings in IT budgets that cloud
computing seems likely to deliver e.g. AGIMO
Commonwealth Government strategy, growing
focus in states such as Queensland

Industry reactions in Australia

Vendors are moving quickly to establish
cloud services

Banks are moving slowly because of fears
of reputational risk

But many large and small firms are quickly
embracing cloud services offered both
here and overseas

Opportunities (1)

Cloud service providers are already emerging in
healthcare, education, university and private
sector research and government service delivery

Potential major pay
offs for quality of service to
regional, remote and indigenous communities

Small business will find the value proposition

Consumers will be presented with an ever
increasing array of choice (sometimes

Laying the foundation for the Australian research
and software community to become world
leaders in the export of innovative cloud
computing software applications

Opportunities for Australia (2)

Could become a cloud service provider to the

Large and small business can leverage cloud
services to reduce costs, increase flexibility and
speed of deployments, and enhance customer

Potential to streamline and coordinate all forms
of government service to deliver much more
centric services

particularly in regional
and remote areas

Potential issues (1)

Constraints on international connectivity could
become a significant limiting factor

The standards environment is quite unstable

taskforce identified 24 different cloud standards
setting agencies at work today

Uni of London study shows significant
shortcomings in cloud contractual terms and

Privacy, security and identity management
concerns loom large at this stage of the spread
of cloud computing

Potential issues (2)

Regulators are already asserting the need for
caution e.g. APRA

There are real dangers of vendor lock

Unclear what happens to my data when I end
my contract or my cloud provider goes broke

Small business may lack the necessary
expertise in negotiating SLAs which protect their

Consumers may have much stronger protections
than small business

Fujitsu research suggests that Australians may
be more cautious about embracing cloud
services on a large scale than other countries

Potential Issues (3)

With the introduction of high speed
broadband, the risks to consumers of
overconsumption are very real

We may see the development of cost
models that escalate out of control for new
users and those not savvy enough to
understand the link between downloading
content once, and streaming, or multiple
instances of use of the same application

What’s next?

Taskforce report is being finalised

Will be publicly available

Proposing a broader conversation with
interested parties including regulators and
other policy makers and advocacy groups

Need for on
going dialogue around the
potential problems and their solutions.