KNOWLEDGE MANAGEMENT Level : Graduate Year

cheeseturnManagement

Nov 6, 2013 (3 years and 9 months ago)

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Course Code :

BUS 537

COURSE TITLE :


KNOWLEDGE MANAGEMENT




Level :
Graduate

Year :


Semester :
I
-
II
-
III

ECTS Credits :
7,5

Status :

Elective

Hours/Week :

3

Total Hours :
45

Course Coordinator :

COURSE DESCRIPTION

This course focuses on how kno
wledge is created, captured, represented, stored and
reused so as to fully leverage the intellectual assets of a firm. The tools and techniques
for knowledge acquisition, assessment, evaluation, management, organization and
dissemination are applied to bus
iness situations. Topics include knowledge generation,
knowledge coordination and codification, knowledge transfer and reuse, technologies
and knowledge management and knowledge management strategies.

COURSE OBJECTIVES

The aim of this course is for studen
ts to understand
the way organizations gather,
manage, and use the knowledge they acquire.

COURSE CONTENTS



Understanding Knowledge



Knowledge Management Systems Life Cycle



Knowledge Creation & Knowledge Architecture



Some Knowledge Capturing Techniques



Kno
wledge Codification



System Testing/Deployment



Transferring and Sharing Knowledge



Knowledge Transfer in E
-
World



Learning from Data



KM Tools and Knowledge Portals



Managing Knowledge Workers

TEACHING/ASSESSMENT

Description

Teaching Methods

Lecturing, prese
ntation, homework


Description (%)

Student Assessment
Methods

Midterm exam 15%

Project 35%

Classroom activities 30%

Final exam 20%

Learning outcomes

Upon completion of this course, students are expected to be able to:



Analyze the role of knowledge mana
gement in attainment of financial
objectives, quality and process improvement, and innovation.



Apply knowledge management models and technologies to business situations.



Create a knowledge management system for an organization.



Create a knowledge managemen
t plan to leverage opportunities to create,
capture, represent and share knowledge within an organization.

Language of Instruction

English

Textbook(s)

1
-

Handžić, Zhou,Knowledge Management, An Integrative Approach.

2
-

Jerry Honeycutt, Knowledge Management Strategies.

3
-

Dalkır, K. (2005). Knowledge Management in Theory and Practice

4
-

Ghaoui, C et.al. (2005). Knowledge
-
based virtual education : user
-
centered
paradi
gms. Berlin : Springer

5
-

Pyka,A., Küppers, G. (2002). Innovation networks : theory and practice.
Cheltenham, UK ; Northhampton, MA : Edward Elgar.