KNOWLEDGE MANAGEMENT - ImProvia

cheeseturnManagement

Nov 6, 2013 (3 years and 9 months ago)

49 views

©2010
ImProvia
|
knowledge

management
PRoBlemS?
“Our goal is to optimize your business
through knowledge and learning

systems.”
We all use knowledge during our daily work, but did you ever
wonder how well knowledge is being managed within your
organization and what introducing or improving knowledge
management could mean for you?
REVENUES
KNOWLEDGE AND SKILLS
Revenues are perhaps a lot higher than you expect. The

success of your organization is largely determined by the
performance of employees. This performance depends on the
knowledge and skills that employees have. Using a “knowledge
and learning system” you actively build on the business knowl
-
edge and skills and hence to the performance of employees.
In addition, good knowledge and skills lead to a safer work
environment and that is just as important!
TIME SAVINGS
Thanks to a high reduction of search time and the way “Need
to Know” and “Nice to Know” information is seperated, a time
saving of over 15% is guaranteed.
You will be able to act even more quickly and effectively within
your business!
Research indicates that many of the available knowledge is not
being recorded. That is very detrimental to the continuity with
-
in your business, because the (critical) knowledge resides in
peoples minds and is often not available to others. Employees
are not always aware of the (critical) knowledge they possess
or, by such time pressure, can not just share this knowledge.
Given the aging population and flexibilisation your organization
will loose a large part of this knowledge within a certain period
of time (knowledge-drain).
The knowledge that is being documented, is often done with
the best intentions, but does not have the added value that it
should have. Knowledge/information is often:

Not suitable for the target group;

Too extensive (informatie-overload);

Not up to date;

Unfidable;

Incomplete;

Incomprehensible;

Unusable.
The possession of crucial knowledge is necessary for business
operations and for taking the correct decisions in the organisa
-
tion!
knowledge

management
www
.I
m
P
RovIa
.
nl
IMPROEC_2010_v0.1
IMPROVIA B.V.
Vang 20 | 4661 TX | Halsteren | The Netherlands
T.
+31 164 66 90 40 |
F.
+31 164 66 90 49
Welkom@ImProvia.nl | www.ImProvia.nl
PRODUCTS
KNOWLEDGE AND LEARNING SYSTEMS
We use our own unique top-down method in this development.
The method is unique because we carry out an additional opti
-
misation of the content in question.
DOCUMENTATION
Both the documented knowledge as the knowledge that re
-
sides in people´s minds, will be defined consistent and clearly
in the language of the audience.
Besides the target group (people) we also look at the process
-
es and any existing information services in the preparation of
documentation. Documentation is never a standalone product!
Several examples of documentation:

General text books;

Process and operation manuals;

User and maintenance manuals;

Procedures, work instructions and regulations;

Safety and quality manuals.
TRAINING COURSES
To implement information from the knowledge and learning
systems we develop and provide training courses.
IMPROVER
The ‘ImProver’ is a state-of-the-art e-learning tool. With the
help of clever technology, training material is provided

automatically via an internet environment.
It’s all about getting the information between the ears!
CONTACT
Together with you, we would like to see what the benefits and
revenues can be for your organization!
Please do not hesitate to contact us if you are interested in our
services and/or products!
FOCUS OP KENNIS