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Web SkillVantage Manager


User Guide


Web SkillVantage® Manager 2.5.0






User Guide



DX version
revised
by Greg Doyle
,

Jan 2005










Copyright Notice

Copyright © 2002 NETg, a division of Thomson Learning, Inc.
All rights reserved. Thomson
Learning™ is a trademark of Thomson Learning,
Inc. used herein under license. All other brand names
mentioned herein are used for identification purposes only and are trademarks of their respective
owners.

Web SkillVantage Manager


User Guide

Contents

C
OPYRIGHT
N
OTICE

................................
................................
................................
.....

I

INTRODUCTION

................................
................................
................................
........

1

W
HAT IS THE
NETG

S
KILL
B
UILDER COMPUTER SOFT
WARE
?

................................
....

1

W
HY SHOUL
D
I

TAKE COURSES ON THE
PACKAGES
?

................................
....................

1

W
HY SHOULD
I

USE THE SOFTWARE INS
TEAD OF LIVE TRAININ
G
?

...............................

2

W
HAT IF
I

HAVE ALREADY BEEN US
ING
THESE PACKAGES
?

................................
.........

2

W
HAT COMPUTER BACKGRO
UND DO THESE COURSES

ASSUME
?

................................
..

2

W
HAT ABOUT REMOTE CAM
PUSES
?

................................
................................
............

2

W
HAT ABOUT ACCESSING
FROM HOME
?

................................
................................
......

3

GETTING STARTED

................................
................................
................................
.

3

A
CCESSING THE
L
OGIN
P
AGE

................................
................................
......................

3

L
OGGING IN TO
W
EB
S
KILL
V
ANTAGE
M
ANAGER AS A STAFF ME
MBER

......................

3

N
AVIGATING
W
EB
S
KILL
V
ANTAGE
M
ANAGER
U
SING THE
M
ENU
L
INKS

...................

4

TRAINING PLAN OVERVI
EW

................................
................................
................

6

L
AUNCHING A
C
OURSE

................................
................................
...............................

6

R
EVIEWING
Y
OUR
C
OURSE
U
SAGE

................................
................................
.............

6

F
ILLING
O
UT A
C
OURSE
S
URVEY

................................
................................
................

6

MANAGING YOUR TRAINI
NG PLAN

................................
................................
..

8

S
EARCHING FOR A

C
OURSE

................................
................................
.........................

8

RUNNING STANDARD REP
ORTS

................................
................................
.........

9

Web SkillVantage Manager


User Guide


1


Introduction

Web SkillVantage Manager (SVM) is a software application that will launch courses from a standard
web browse
r, and use a centralized database to track your progress and scores. Staff members need
to be registered in the Web SVM database. All users need to log in using their ‘normal’ Novel
userlogins.

What is the NETG Skill Builder computer software?


The NETG Sk
ill Builder computer software is software that can be used by staff so that they may train
themselves to use computer packages. Training through such software is known as Computer
-
Assisted
Learning (CAL). At UCT, we currently have these courses:




Introdu
ction to PCs and Software



Microsoft Access 2003 Fundamentals



Microsoft Excel 2003 Fundamentals



Microsoft Excel 2003 Proficient User



Microsoft Word 2003 Fundamentals



Microsoft Word 2003 Proficient User



MS Access 2000 Fundamentals



MS Excel 2000 Fundamen
tals



MS Excel 2000 Proficient User



MS PowerPoint 2000 Proficient User



MS Win 98 Advanced User



MS Win 98 User Fundamentals



MS Windows XP User Fundamentals




MS Word 2000 Fundamentals



MS Word 2000 Proficient User


The fundamental courses

are

aimed at the

person who does not know
the particular package or operating
system
very well (or not at all). It starts at beginner level, and goes on to teach up to proficient level.


The Proficient User courses are aimed at the person who have at least used the packa
ge or operating system
to some extend and would like to learn the more advance functions.


Why should I take courses on the packages?


As a member of staff at UCT, you are often required to use at least three of these four packages effectively.
A lack of
skills in the use of these packages means that you are reliant on others
-

colleagues, the help desk
-

or you have to discover things for yourself. Colleagues are busy (and often don't know the answer), the help
desk becomes inundated with calls that coul
d have been prevented with proper training, and discovering
things for yourself is time
-
consuming, and often leaves gaps in your understanding.


Web SkillVantage Manager


User Guide


2

These courses will allow you to train yourself properly, in a structured manner. They will provide enough
for
you to accomplish a great deal of what is required by your
position

and will also provide skills that will
serve you as you develop your career.



Why should I use the software instead of live training?


The value of live training cannot be under
-
estimated
; there are, however, advantages to using these courses:




While live courses are offered frequently, they often do not coincide with the time that you have
available; with these courses, you train at the times that you (and your supervisor) decide upon, an
d you
may at any time, return to a course and pick up where you left off. For the same reason, if you have
forgotten how to do something that you were taught some time ago, you can easily revise the work again.



While live courses are often graded as Begin
ner, Intermediate, and Advanced, the internal structure of the
course is the same for each person; with these courses you are taught what you need to be taught. Pre
-
assessment tests ensure that you are not taught unnecessary information. Mastery tests at

the end of each
section can be used for self
-
assessment.



Live trainers have a set amount of work to cover, in a set time, and you need to proceed at their pace
only; with these courses you proceed at your own pace, slowing down and speeding up as you see
fit. In
addition, you can repeat sections without disturbing anyone else on the course.



Live training demands greater resources, and therefore reduces the number of staff who can be trained;
the cost of training large numbers of people through these cours
es is much lower, and allows for more
people to be trained more inexpensively.


What if I have already been using these packages?


One of the great advantages of these courses is that you don't have to be taught what you already know.
Before beginning eac
h course, you may perform a preassessment test. This preassessment will then ensure
that you are taught only what you did not know. (Of course, if you
do

wish to be taught everything, or wish
to jump around in the course, you may also do that).


What com
puter background do these courses assume?


These courses assume that you have the following




A basic computer literacy. In order to prepare, you should have attended I
C
TS's

Introduction to
P
ersonal
C
omputer
s

or be at a comparable level.



A familiarity with

a Web browser, such as Internet Explorer.


What about remote campuses?


If you for example you are at Hiddingh, we recommend the following in order to ease your use of the
materials:


Web SkillVantage Manager


User Guide


3

The first time you go into the courses, go in at a low
-
traffic period (
e.g. after hours, vacs, etc).

At that time,
download all the units for a course.

This will ensure that when you wish to take the course, there will be very
little traffic across the link to main campus.




What about accessing from home?


While this docu
ment covers instructions for accessing the NETg material from home or some other off
-
campus area, because of the wide range of possible settings on your home machines, we cannot off direct live
support to your home. We are assuming that, because you have
Internet access from home, you do have
some experience with downloading, etc.

Getting Started

Accessing the Login Page

1.

Double
-
click on the Web SVM Login desktop icon.

-
OR
-

1.

Launch your web browser.

2.

Access the staff portal page from the UCT homepage.

3.

Select
Web
-
based Self
-
Training

(NETg) (main campus) or
Web
-
based Self
-
Training

(NETg)
(Health Sciences) depending f
rom where you are trying to access it.

-
OR
-

1.


Launch your web browser.

2.

Type the following address and press the Enter key:

https://websvm.its.uct.ac.za/cgi/cgi_svm.exe

for accessing Netg from Upp
er Campus

https://healthed.med.uct.ac.za/cgi/cgi_svm.exe

for access Netg from Health Science’s Campus

Logging in to Web SkillVantage Manager as a staff member

1.

Click
I am a UCT Staff Member.



Th
e
Staff Login

page appears.

2.

If you know you staff member enter it and go to
step 7
.

3.

If you cannot remember your staff number type in your surname into the block below the row
which states:
If you
don't

know your staff number, use

the box below to search for it.


Web SkillVantage Manager


User Guide


4

4.

Click
Submit
.



A page with the heading
Select from the list:

appears.

5.

Select the correct account.

6.

Click
Submit
.



You are returned to the
Staff Login:

page with your staff number
automatically entered
.

7.

Enter your network logi
n name.

8.

Enter your network password.

9.

Select your server.

10.

Select your faculty of department.

11.

Click
Submit
.



If your details are correct the
NETg Staff Login:

page appears.

12.

Click
Go to SkillVantage Manager
.



Your training plan appears.


Navigating Web SkillVa
ntage Manager Using the Menu Links

On the left
-
hand side of all Web SVM pages (below the NETg logo), there are a series of hyperlinks
that serve to help you navigate to each area of the Web SVM system.



In the example above, the
Training Plan

link is gra
yed out, indicating that the
Training Plan

page is
currently displayed. To display another page such as
Reports
, click on the appropriate menu link.
The color of the menu link for the current page is gray.



Training Plan

Click on this link to display your
T
raining Plan

page. Your training plan will display a list of the
courses that are available in the database. You will select the course you want to launch from this
page. See the next section,
Training Plan Overview
, for more information on this page.



Repo
rts

Web SkillVantage Manager


User Guide


5

Click on this link to display a list of standard reports. Click on a link in the
Reports

page to view
a report. See the section,
Running Standard Reports

for more information on this page.




Help

Click on this link to open a second browser window and di
splay additional information about the
current page. You can close the
Help

window by clicking
Close Window
.



About

Click on this link to see the version of the Web SVM software and copyright information.



Logout

Click on this link to log out of the Web Skil
lVantage Manager system and return to the Web
SVM login page.







Web SkillVantage Manager


User Guide


6


Training Plan Overview

The
Training Plan

page is the first screen to appear after you log in to Web SVM. In most configurations,
this page displays all of the courses or curricula that y
ou are assigned to take.


Next to each of the headings and course titles is a red circle. This is a progress indicator for each
item. See the legend across the top of the screen for the significance of each type of indicator.

Launching a Course

Click on t
he course title. A course overview page appears.

Reviewing Your Course Usage

Once you have launched a course, a summary of your training sessions is posted to the bottom of the
course overview page. Any time you click on a course title in your
Training Pla
n

page, the course
overview page displays and you can review statistics regarding your usage time and scores.




To view a more detailed display of your course usage, click on the underlined values for the
Attempts
,
Duration
, or
Last Access fields
. The
Co
urse Usage Detail

page appears in a new window.
When you are finished, click
Close Window

on the bottom of the page.

To view all of your scores, click on the underlined value for the
Current Score

field. The
Course
Scoring

detail page appears in a new wind
ow. When you are finished, click
Close Window

at
the
bottom of the page.

Filling Out a Course Survey

You may be required to answer survey questions about a course after you have completed your
training. When you exit the course, you are returned to the cou
rse overview page where you can
begin the survey.

1.

From the course overview page, click
Fill Out Survey
.

2.

Answer all of the survey questions by selecting the appropriate options.

3.

Click
Submit

at the bottom of the page.

Web SkillVantage Manager


User Guide


7

4.

Choose
OK

after you submit your survey

responses. You are returned to the course overview
page.

Web SkillVantage Manager


User Guide


8


Managing Your Training Plan

The
Training Plan

page contains a table that lists the courses and curricula in the Web SkillVantage
Manager database.

Searching for a Course

You can use the
Search

fe
ature to find all courses that have a particular course ID or course title.
You can also search for courses based on a keyword that may be used in the course title or
description. For example, you may want to display a list of all courses that discuss

Cli
ent/Server
:

applications. Enter

Client
/
Server


as the search string to find all courses that cover this topic. (The
search is not context
-
sensitive.) The
s
earch

feature is very helpful if your organization has a large
database of courses.

Web SkillVantage Manager


User Guide


9


Running Standa
rd Reports

All available reports have a link on the
Reports

page of Web SVM. The report links that are visible
will vary depending upon how Web SVM is configured, and whether you are logged in as a student,
manager, or SVM administrator.

Each report is ava
ilable in two different layouts: online and printer version. The online version is
displayed in color. The printer version is monochrome.



Course Catalog Report

The
Course

Catalog

report lists all active courses in the Web SVM database. The report is sorte
d
alphabetically by course title and includes the course number, description, duration, and scoring
type for each title.

The online version provides a link from each
Scoring Type

field name to a new window that
displays additional information on each of th
e course’s scoring elements.



Training Plan Report

The
Training Plan

report lists all courses currently assigned to your training plan. The report is
sorted alphabetically by course title and includes the
course numbers
,
attempts
,
last access date
,
duration

of last access
, and
overall score

for each title. Completion indicators appear to the left
of each course title, identifying which courses have been started or completed.

The online version provides a link from each course title to a new Course Descriptio
n window.

To view the online version:

1.

Click
Reports

menu

on the left side of the Web SVM window.

2.

Click
Course Catalog
. A second window opens and displays a formatted summary of all
active courses in the system.

3.

To close the window and return to the
Reports

page, click
Close Window
.

To view the printer version:

1.

Perform steps 1 and 2 above to display the online report window.

2.

Click
Printer Version

in the upper
-
right corner.

3.

Click
File

and from the
menu

select

Print
.

4.

Choose
OK

in the
Print

dialog box.

5.

Click
B
ack

in the upper
-
right corner of the report.

6.

To close the report window, click
Close Window
.