APPENDIX A Westchester County Department of Information Technology

chainbirdinhandSecurity

Feb 23, 2014 (3 years and 4 months ago)

63 views

1

APPENDIX A Westchester County

Department of Information Technology

Request for Proposal Inspection Software System


Description: Place an “X” in the appropriate box:

YES = Available
-
This feature is currently be
ing used by other similar facilities as outlined in the description of our
department

CHG = Change Required/Additional Cost
-
This feature is not currently available but can be customized, i.e. code
written at an additional cost



NO = Not Available
-
This fe
ature is not available and is

not customizable with this

system



TXT = Text Response Only (include attached pages). Text questions found on pages 6
-
14,19,21,25.



SCORE = Do Not Enter Info in Shaded Area


For Dept of Information Technology only



M/D =
Mandatory/Desirable


Comments can be entered in the same “box” as the stated functionality, directly beneath the question or attach additional pag
es




M/D

Yes

Chg

No

Text

Score


Mandatory Support Requirements








The following general areas of techni
cal and end user support must be addressed by the
respondent both here and, as appropriate, more specifically in response to the list of
minimum and desirable system features. Omission of any area may be viewed as
unfavorable. Please respond to the follo
wing features indicating whether they can be
provided as detailed in the narrative.








Software Installation








Vendor software will be installed on Westchester County server(s) by the vendor and
Westchester County IT Systems Administrator. Both

a training environment and a
production environment will be established so that users will be able to test the system
and subsequent new features without effecting ongoing production. The software
installation process and requirements will be thoroughly
documented by the vendor and
be available to the County for review and acceptance prior to the actual installation.
Additionally, criteria demonstrating a successful installation will be itemized and available
for the County to review and approval. Tech
nical and end user administrator knowledge
transfers will be performed to assure that the County IT systems manager can maintain
the installation or perform a re
-
install if necessary, and that the end user can sufficiently
maintain business rules and manda
tes.

M






2




M/D

Yes

Chg

No

Text

Score


Software Configuration








At minimum, software configuration must be based upon the identified operational needs
of end users. This can be accomplished through the respondent’s described process,
瑨牯rgh⁶
endor
-
汥l⁢u獩湥獳⁰牯re獳⁡na汹獩猠sf⁴he ex楳瑩湧⁡nd⁡n瑩捩灡ted⁷o牫r汯l猬s
o爠r⁨yb物d映瑨e⁴wo⁧ene牡氠app牯a捨e献s⁒ega牤汥獳f 瑨e⁩ 瑥nded⁡pp牯a捨Ⱐa
de瑡楬ed⁰污n⁳ ou汤⁢e⁰牥獥n瑥d⁩ 捬cd楮i⁲ qu楲emen瑳t⁴a獫猬s牥獯u牣敳r

M







Data Conv
ersion








The existing historical data and all other related data supporting current systems will be
cleaned, converted where required and imported into the new system database. This
imported historical information will be accessible for viewing and

for reporting in the new
environment. A formal document detailing the data conversion will be produced for
review and acceptance by affected parties prior to production.

M







Training








End
-
user training will be provided to users (approximate

number of staff requiring some
level of training is expected to be 75) at a county facility that will accommodate ten (15)
students at a time. End
-
user training should cover all aspects of the software including
but not limited to data entry, querying, r
eporting, administrative functions for the web
based system and the use of the inspection software on the tough book. Each session
shall be focused on teaching end users how to perform their specific jobs using the tools
provided in the system. Hard copy

and electronic reference materials summarizing basic
procedures should be provided as part of the training. Training should be program
specific (food inspectors, air program inspectors, petroleum tank inspectors, etc) because
each group has specific need
s.

M







A separate facility/permitting administration course for clerks and a system administrator
course for the system administers should be provided with appropriate electronic
reference materials. Additionally, a knowledge transfer, including supp
orting reference
materials, will be performed to assure that both the County IT systems administrator(s)
can adequately maintain the installation and software.

M







Go
-
Live Support








Full implementation support must be described, including the re
spondent’s plan for on
-
獩瑥⁳ a牴rp⁡獳楳sance and⁳uppo牴r景爠瑨e晦i捥⁡nd f楥汤⁡pp汩捡瑩tn献

M






3



M/D

Yes

Chg

No

Text

Score


Ongoing Support








The vendor will provide a post implementation review plan, to be conducted
jointly with the Cou
nty. Additionally, the vendor will provide a quote for annual
maintenance and support of the system for the 5 years following a required one
-
year warranty period. The vendor will itemize the terms of this maintenance and
support, including but not limite
d to items covered by support, hours and levels
of support, methods of support (i.e. Help Desk, email, on
-
line, on
-
site),
guaranteed response times, and costs associated with response or
development of customized solutions.

M







Documentation








T
he vendor shall provide user documentation, including, but not limited to:

M







Detailed system training manuals which thoroughly explain setup, use, and
maintenance of the system. Vendor will grant permission to make copies of the
manual to be used b
y Labs and Research staff.

M







Procedural definitions of system user identity and access management (both
internal and external users).

M







On
-
line documentation, field level or otherwise, preferably in an industry
standard, searchable help forma
t such as a Microsoft Help or HTML file, or
minimally as an ASCII text file.

M







Planning and installation documentation for product upgrades.

M







A detailed system configuration design.

M







A detailed description of system installation, con
figuration and integration
documentation.

M







Installation instructions for all software components, including client computers,
network servers, peripheral devices, instrumentation, databases, and any other
vendor supplied utilities or existing custo
mer assets which are required for the
software to be implemented and supported by the County IT systems
administrator.

M







Record layouts for all files and database tables used in the system.

M







Any special backup, restore, and/or recovery proce
dures.

M







At least one thoroughly documented application example, if the vendor supplies
an application programming interface.

M







Interactive, computer
-
based training or on
-
line tutorial.

M







Access to a vendor supported Web site containin
g documentation
enhancements, bug reports, patches, etc.

M






4



M/D

Yes

Chg

No

Text

Score


Implementation plan and schedule

Status reporting

Monthly (or other periodic) reports on progress

Milestone reports

System requirements

M







Software Warran
ty and Maintenance








The vendor must provide Westchester County with a one (1) year warranty
period, which will begin when the system is accepted by Westchester County.
The vendor shall warrant all software provided to be free of defects during this

one
-
year period. Any repairs or “bug fixes” required during this period will be
made at no expense to the County.

M







Source Code in Escrow








The vendor must place and maintain a current copy of the source code as
delivered to Westchester Coun
ty in escrow. In addition, the vendor must
indicate that the escrowed software is updated as the source code is modified
and that the County will be permitted access to the source code should the
vendor enter in to bankruptcy or otherwise cease to operate

or otherwise be
unable to provide support for the product. The County reserves the right to
verify that the item(s) placed in escrow includes the source code for the
delivered system. The source code in escrow must be in a format and location
acceptable

to the County. The cost for establishing and maintaining the
required escrow account is to be born by the vendor.

M






5




M/D

Yes

Chg

No

Text

Score


Vendor Profile








Business Environment








How many years has your company been in business
?





TXT



Define ownership of your company (private, subsidiary, etc).





TXT



What percent of total annual revenue is devoted to Research and Development





TXT



Provide the number of new clients you have installed within the past year





TXT



What was your company’s gross revenue during the last three years?





TXT



How many employees do you have?





TXT



How many employees are dedicated to support, implementation and
development of the proposed Inspection Software System?





TXT



Is
your software license perpetual?





TXT



How many customers do you have that are fully installed? How many in New
York?How many government customers?





TXT



How many customers do you have installed on the most currently developed
system? How many pa
rtially installed? Supply list.





TXT



Can source code be held in escrow?





TXT



Did you originally author your own application software?





TXT



Does your company provide all application software as bid?





TXT



Is your company the process o
r contemplating merging with another in the near
future?





TXT


6



Vendor Profile

M/D

Yes

Chg

No

Text

Score


System Support and Implementation








Is seven (7) days a week, 24 hour support available for hardware if provided??





TXT



Is seven (7
) days a week, 24 hour support available for system and application
software?





TXT



Do you have an 800 toll free support number? Do you bill telephone charges to
customers? Is telephone support time billed in support fees?





TXT



What is your poli
cy regarding acknowledgment of customer problem calls and
escalation?





TXT



Does your company provide regular software updates as part of the software
maintenance contract?





TXT



How often are updates of your software released?





TXT



Do you
maintain an Internet connection or modem for access to our system for
maintenance of software or software upgrades?





TXT



Is the current client reference list provided with this RFP? Please provide.





TXT



Does your company have a users group? D
escribe.





TXT



What is the time once the order is placed before the implementation process will
begin?





TXT



Is your company involved in any litigation with a customer or other entity? Within
the past 3 years? If yes, briefly describe.





TXT



What kind of response time will you guarantee for emergency and non
-
emergency calls?





TXT



What is the longest it has taken you to implement a system? Explain.





TXT



What warranty period is provided?





TXT



How long do you guarantee support
for the current system proposed?





TXT


7



Operations

M/D

Yes

Chg

No

Text

Score


Database








Is your application based on a leading database platform, e.g. Sybase, Oracle,
SQL, etc.
-
Which?





TXT



Does your application have direct links to SQL
and ODBC?





TXT



Is your database “open”?





TXT



Does your system include any database reporting tools or special links to
popular reporting products that run under Windows?





TXT



Do you offer an API (Application Programming Interface) toolki
t that will allow
other Windows applications to connect to your database?





TXT



Will you provide a complete database dictionary that defines the contents and
links for each record and field and allow access to the database from other
Window applicatio
ns?





TXT



Are DDE (Dynamic Data Exchange), OLE (object Linking And Embedding) and
JavaBeans supported?





TXT



How often is it recommended that the database be reindexed?





TXT



Does your system provide any preventative maintenance tools or uti
lities to
identify database integrity errors, perform clean
-
up, re
-
organize the database,
etc.?





TXT



What functions ensure integrity and fault

to汥牡r捥⁩ ae瑷o牫⁥nv楲onmen琿





TXT



Can the user define data
-
elements? Additional fields? Table
s?





TXT



Is there a limit to the number of data records?





TXT



What utilities are available for monitoring daily activities?





TXT



Does your system require an on site database administrator? If yes, what
expertise level does the DBA require?





TXT



Does your system support industry standard report writing software? If so, which
one (s)?





TXT


8



Operations

M/D

Yes

Chg

No

Text

Score


Technical Environment








Does your Inspection Software System operate in a paperless environment?





TXT



Can the user remain on
-
line during maintenance?





TXT



Is your Inspection Software System rules
-
based? Describe.






TXT



Are ‘Help’ functions available during user interaction?





TXT



Describe your security application.





TXT



When remote access is allowed, and/or access to your system via the Internet is
used, please describe the levels of encryption the client has available to them.





TXT



Is security provided for user ID and password?





TXT



Is security provided for i
ndividually for each workstation?





TXT



Is security provided for application access?





TXT



Do you provide an ‘ad hoc’ reporting tool? Describe.





TXT



Is the Inspection Software System Web based? Is there a browser based
reporting/query mod
ule?





TXT



Does your Inspection System employ a RDBMS (relational database
management system)? If so, what is it?





TXT



Does the Inspection System require any scheduled downtime? If so, explain.





TXT



What hardware platforms are supported?





TXT



Can any workstation act as a console on the system? Can any printer be
defined as a console printer?





TXT



What communication protocols are supported? Describe





TXT



In what application programming language is your system written?





TXT



For what system environment (i.e. operating system, system architecture,
DBMS) is your Inspection System developed?





TXT



Can the user system administrator support/troubleshoot your system remotely?





TXT



Will the operating system be mai
ntained and developed as long as it is in use by
us?





TXT



What is the name and current release (version) of the application software?





TXT


9



Operations

M/D

Yes

Chg

No

Text

Score


How many clients are on this software release?





TXT



When w
as the software first developed and installed?





TXT



When is the next major software upgrade planned for this system? Briefly
describe.





TXT



Does the system support a graphical user interface (GUI) such as Windows or
web? What is it and what ver
sions are supported?





TXT



Does your system provide EDI (Electronic Data Interchange) functions?
Describe.





TXT



Does your client application support context sensitive help screens?





TXT



Does the system support the use of digital signatures

on data forms and
reports?





TXT



Does the system support XML?





TXT



Is this a rules
-
based system?





TXT


10



Operations

M/D

Yes

Chg

No

Text

Score


Hardware and Networking








What vendors/ and models do you recommend for hardware CPU and
storage?





TXT



What is the capacity recommended for the main computer or file server(s)?





TXT



What vendors are recommended for printers, PCs, tablet PCs and mobile
printers?





TXT



Can you accommodate thin client? What platform?





TXT



Describe the system architecture (LAN, open, PC based etc.)





TXT



What is the method of backup for the proposed Inspection System?





TXT



Is your system fault tolerant or provide redundancy to eliminate unscheduled
downtime?





TXT



How expanda
ble is the system proposed? (memory, disk storage, workstation, etc.)





TXT



What cabling methods are needed? (10BaseT, coaxial, wireless, etc.)





TXT



What is required but not included in your proposal?





TXT


11



Applications

M/D

Yes

Chg

No

Tex
t

Score


Application Software Environment








Does your Inspection System include separate environments for “TEST”,
m牯ru捴conⰠand q牡楮ing?





TXT



Describe your company’s QA procedures for testing application software and
customer’s configuratio






TXT



Is your Inspection System menu driven? Describe





TXT



How are enhancements and fixes to software applications provided and
implemented?





TXT



What is the method of backup for the proposed Inspection System?





TXT



Archiving
:








Describe the Inspection System archive procedure. How long are results kept in
the active database prior to recommended archive?





TXT



Can reports be archived to optical disk storage and/or compressed Magnetic
storage?





TXT



Is retrieval
of archived data fast and user
-
friendly





TXT



Set Up Files
:








Can someone without programming capabilities make setup file changes? (e.g.
changes in normal ranges/print format)





TXT



How long are audit trails retained on the system





TXT



Provide an automatic log off feature in all screens / functions causing the
workstation to automatically back out and after a user
-
defined time period sign
off the user if no activity is detected





TXT


12



Training and Implementation

M/D

Yes

Chg

No

Text

Score


Describe training provided.





TXT



Are ongoing classes available? Are they charged extra?





TXT



Please provide the location of the training.





TXT



Describe documentation provided with the Inspection System.





TXT



Is documen
tation provided with updates/new releases?





TXT



Provide standard implementation plan and schedule.





TXT



Describe the recommended client implementation team. Describe the
recommended Post live client support team.





TXT



Is training include
d in the Inspection Software cost?





TXT


13




M/D

Yes

Chg

No

Text

Score


Operations








What personnel and qualifications do we need to support and operate this
system





TXT



Does the system require regularly scheduled downtimes for backups, sy
stem
maintenance, file reorganizations, etc.?





TXT



What are the data retention capabilities and recommendations for maintaining
history on
-
line?





TXT



What system monitoring tools are provided?





TXT



Is a log of transactions available?





TXT


14


IT System Requirements

M/D

Yes

Chg

No

Text

Score


Please respond to the following features by indicating whether they are
available in the Inspection Software you currently offer.








Technical Requirements

M







The proposed system must ru
n on the County’s existing TCP/IP network.

M







Any client code in the proposed system must run on an industry standard
platform


i.e., Microsoft Windows XP, Microsoft Windows 2000 or Microsoft
Windows 2003.

M







The vendor must provide a detailed

specification list for all hardware required for
successful implementation. The vendor is not permitted to include the cost of
standard computing hardware, such as client workstations, servers or printers
as part of their response to this RFP. Rather, t
he County Department of
Information Technology, in accordance with County procurement law, will use
the recommended hardware specifications to order hardware through the
County Bureau of Purchase and Supply.

M







Data shall be stored in a relational or

object
-
oriented database, meeting the
latest industry standards from a major vendor.

M







The system’s services and data must be accessible through an industry
-
standard interface, which must be at least one of the following: COM, .NET or
ActiveX contr
ols and objects; JavaBeans, JMS, J2EE; XML, ODBC or SQL
connectivity; a rich, well documented API.

M







The system should offer ad
-
hoc query and reporting facilities, which are within
the capability of end users.

M







System should suffer no degrad
ation of service during system backup and
maintenance functions.

M







System must be able to be backed up using County standard backup facilities
(note: the backup solution currently employed at Westchester County is Legato
Networker Enterprise).

M







Response time for PC client transactions must be measurable and should not
exceed 5 seconds per transaction.

M







The system must be capable of importing and exporting data files in a non
-
propriety, industry standard format such as ASCII, CSV, XML,

or Access.

M







The system must support Internet accessibility for users outside of the County
network (i.e. city/town police departments).

M







If a relational database is used, it is desirable that it be either the latest version
of Microsoft SQ
L Server or Oracle.

D






15




M/D

Yes

Chg

No

Text

Score


It is desirable that the system have an open interface through .NET or ActiveX
controls and objects; or J2EE/Java API.

D







The system must be able to handle all transactions which will occur
over a 5 day
work week, and a 7 hour work period.

D







The System’s security should be integrated into the existing Microsoft Active
䑩牥捴o特⁳ 捵物瑹ode氮

D







Database documentation in the form of an ERD (entity relationship diagram) or
detail
ed schema. This documentation should not be in a proprietary format but
rather an industry standard format such as .vsd or html.

D







Software should not require Administrator rights to execute any client code.

Software should employ multi
-
tier techno
logy.

D






16




M/D

Yes

Chg

No

Text

Score


Application Requirements

Please respond to the following features by indicating whether they are
available in the Inspection Software you currently offer.








General Requirements for all Departments








The delivered application must have an office and field component and must be
able to work in online and in disconnected mode.

M







The office and field component is one application.

D







The delivered application must support the use of Panasoni
c Tough books

M







Application must support digital signature capture and reporting of multiple
signatures in both online and disconnected mode.

M







Inspection and permit types are expandable and unlimited.

M







The application provides a me
thod to integrate unlimited graphics, documents,
free
-
form notes, digital images, scanned files and other files to parent records.

M







Application must allow utilization of Westchester County defined drop
-
down data
lists in input forms.

M







T
he delivered application shall provide large text fields for certain required
pieces of information and shall not restrict the data that can be entered into
these fields.

M







The delivered application must provide the ability to store geo
-
coded data a
nd
the ability to integrate with our internal ESRI GIS software (ARC/INFO, ArcView,
ArcGIS, ArcIMS, ArcSDE).

M







The delivered application shall provide a means for entering an activity log
relating to the facility, permit, inspection or event to ca
pture notes or memos.

D







The application has a method of storing contractor information.

M







Must have the ability to send automated email alerts triggered by Westchester
County business rules.

M







Create an online library of current Westch
ester County paper forms (blank
permit applications, blank inspection reports, county code reference, etc) which
are stored in PDF format and available for county staff to view/print as
necessary.

D







Convert data from Client legacy system(s) for cert
ain program areas.

M







Provide automated data export to external users/systems.The delivered
application shall facilitate the dissemination of data to the appropriate
M






17

individuals/systems and shall have a method for easily creating data extraction
pr
ocesses and for automatically scheduling or otherwise arranging for these
processes to generate.


The application has a tool to build forms,menus, processes and reports.

D







Ability for Westchester staff to build forms and tailor application t
o WC
specifications

D







Custom fields can be defined for facilities, permits and inspections.

M







The departments can create reports and queries based on the custom fields that
they have defined.

M







The application must be hosted at our Wes
tchester County facility.

M







On
-
site training will be provided for all application users and administrators.

M







User documentation must be provided in the form of an electronic file in word or
PDF format.

M







System documentation must be p
rovided detailing installation and
backup/restore processes must be provided in electronic format.

M







The delivered system shall be capable of interaction with Microsoft Office, such
as Word or Excel, and PDF files, HTML files and ascii files for ex
ternal use of
system information.

M







System implementation using a phased approach is required. Please provide a
quote for both a phased implementation and the total implementation of all 15
programs.





TXT



Security for all Departments








E
ach user must gain access to the application through the use of a login and
password or biometric authentication.

M







Please describe application login procedure.





TXT



The delivered application shall provide configurable role
-
based security for
all
users of the application, whether internal to Westchester County, or external.

M







Based upon the user's role, the application shall control which menus, screens,
and functions within screens and data are available in read only or edit
capacities
for that specific role.

M







User security shall be configurable by Westchester County employees serving
as system administrators.

M







The application must contain an audit trail to trace all changed transactions.

M







The application will hav
e a utility to view/report audit trail transactions.

D







The audit trail is configurable.

D






18




M/D

Yes

Chg

No

Text

Score


Office Application Requirements
-

Facility/Permit
Definition








Please respond to the following features by indicatin
g whether they are
available in the Inspection Software you currently offer.








a. All Departments








Must be web
-
based.

M







Owning group has the ability to define required facility and permit information for
each program type based on West
chester County’s specifications.

M







Application provides system for generating permit forms and certificates .

M







The system allows the owning departments the ability to define the actual permit
format including a stored signature(either on c
lean sheet or a preprinted form)
for printing and issuance to the applicant.

M







The system has the ability to assign time constraints on permits/licenses and
issues an automatic email notice when the time constraint expires to the owning
department/d
ivision.

D







Allow definition of non
-
permitted facilities.

M







Application captures and allows access to complete permit histories.

D







b. Department of Health








Ability to define multiple operations for a facility that share the same

permit
number.

M







Ability to define multiple operations for a facility with individual permit numbers.

M







Ability to automatically generate permit renewal documentation defined for each
program area.

M







Ability to identify multiple permi
ts held by the same operator and make available
the permit and inspection data from any one program to other health department
program staff.

M







The system allows the owning department to assign inspectors to specific
issued permits and track permit
and inspection status by dates, staff assigned
and programs.

M






19



M/D

Yes

Chg

No

Text

Score


Field Application Requirements
-

Mobile Data Collection








a. All Departments








Must allow, via Internet connection to a portable tough book PC,
the download
of pertinent data. The download procedure must be quick and simple for a non
-
technical user. Must provide the mobile staff access to all required data while in
the field on the portable tough book PC.

M







Is the data downloaded to the por
table tablet a subset of the data available in
the office application? Please describe





TXT



Must allow upload of new, revised and expanded data to the main system upon
establishment of a network connection.
The upload procedure must be quick
and si
mple for a non
-
technical user.

M







Please describe the download and upload processes.





TXT



For data entry forms, ability to define violations, pre
-
defined comments and
corrective actions for each program type resulting in the automation of all f
orms
for each program type

M







For data collection forms, must allow reference to County statutes and
regulations during inspection process.

M







Ability to have multiple inspection forms for each program type. This checklist
will facilitate entr
y of violations, notes and other comments for each site visit
producing a final report which is printed in the field and saved on the local tough
book.

M







Ability to define multiple report formats for each program area.

M







Field staff have the
ability to print reports (with electronically captured digital
signatures) and other notices, etc. in the field from their tough book devices to a
mobile field printer.

M







Ability to preview previous violations for a facility and clear them.

M







Multiple digital signature capture on all data entry forms and reports.

M







b. Department of Health








Ability to perform "on
-
the
-
fly" inspections for an unregistered facility

M







Ability to perform inspections on a non
-
permitted facility.

M







Time (inspection time and transit time) must integrate into the time and activity
module.

M







Ability to view status of payment of fines and fees in the field

D







Ability to identify violations that were cited on one inspection and foun
d
D






20

corrected or found recurring on subsequent inspections.


Application should provide Inspection scheduling and the generation of
configurable "to
-
do" lists.

M







Scheduled inspections are added to the appropriate staff calendars.

D






21




Querying

M/D

Yes

Chg

No

Text

Score


Please respond to the following features by indicating whether they are
available in the Inspection Software you currently offer.








a. All Departments








Application provides method to view, sort and search

by user
-
selected fields.

M







Application must provide flexible querying capability in both the web and field
programs to generate the necessary facility lists to perform inspections, allowing
for partial and wildcard queries.

M







The delivered s
ystem shall provide a user
-
friendly, ad hoc query function that
any user can utilize without having to know a programming language.The
system shall permit users to create queries based on any searchable fields and
provide a method of saving queries for l
ater execution. The system shall
provide the ability to export the results of ad hoc queries to Microsoft Excel,
HTML or PDF, ASCII files. The design allows for partial and wildcard queries.

M







b. Department of Health








The system shall permi
t users to create queries based on any searchable fields,
including the fields of district office, individual staff, risk assessment, last
inspection status, permit status, permit fee assessment, permit fee collection,
uncorrected violations, type of inspe
ction.

M







The delivered system shall also provide a query function that will permit users to
search for establishments that have not had inspections of a defined type, or
had critical violations cited without correction and all other searchable field
s for
a user
-
defined period of time. Similarly, the delivered system shall provide
queries to search for valid establishment permits, or expired permits by district
office, program, staff assigned, and all other searchable fields, all over a user
-
defined
variable period of time.

M






22



Reporting for all Departments








Please respond to the following features by indicating whether they are
available in the Inspection Software you currently offer.

M/D

Yes

Chg

No

Text

Score


The delivered system, as

a minimum, shall support Crystal Reports, Access,
Word, and Excel for report generation.

D







The delivered application shall allow Westchester County staff to design
operational and managerial reports that meet Westchester County, and other
requireme
nts. Some examples of managerial reports would be reports of the
volume of work completed and the revenues generated by a program area.

M







Ability to generate reports automatically or on a schedule.

M







Ability to print mailing labels for automa
ted or non
-
automated reports.

M






23



M/D

Yes

Chg

No

Text

Score


Event Driven Programs for Department of Health








Ability to define event driven information for a program area ,such as Rabies,
which may or may not be associated with a registered
facility.

M







Ability to perform field inspections for event driven programs.

M






24




M/D

Yes

Chg

No

Text

Score


Integrated Complaint Module for Department of Health








Please respond to the following features by indicating whether they are
available in the Inspection Software you currently offer.








Must allow for the capture of all complaint event related information and linkage
to an existing program and /or facility.

M







Must provide complaint data access from the linked program

module.

M







Must provide additional data entry forms for food borne illness complaints,
animal bites or any other complaint types that require capture of additional
information.

M







Please describe how your software handles chemical/hazardous sp
ills.





TXT


25



Integrated Time and Activity Module for Department of
Health

M/D

Yes

Chg

No

Text

Score


All inspection activity, including transit time, captured on inspection forms will
integrate into this module.

M







Must provide data entry form
(s) for users to enter activity time directly into the
time and activity module.

M







Must allow search/display of activity time by user, group, program and or time
period.

M






26



Integrated Financial Module for Department of Health

M/D

Yes

Chg

No

Text

Score


Allow capture of fee and fine schedules for each program area.

M







Allow tabulation of multiple fees and fines in all related searchable fields.

M







Allow capture of fee transaction data for licensed facilities. This information
sh
ould be able to be accessed via the permit module and should be accessible
remotely.

M







27




M/D

Yes

Chg

No

Text

Score


Integrated Legal Administration Module for Department of
Health








Allow capture of legal case activity information for a reg
istered or unregistered
facility.

M







Allow linkage to inspection violation data.

M







Provide a facility to automatically produce case documentation reports.

M