op 10 Tech Tips for Faculty
to clear memory.
Check for software
by going to Apple, Software Update. Install updates when prompted to
is included in Mac O/S.
Microsoft update is separate.)
PRAM using the keys P, R, Option, Command on a restart to clear programmable
memory that could contain misfiled information. Hold the four keys down for 3 “bongs”
on the restart.
shortcut on Desktop. Save document
s or to Desktop
Clear files off desktop by filing into folder
messy desktop = a slow comp
uter to boot up.
Do not backup
movies, music, or photos.
Add and delete a printer to fix printer issues.
Troubleshoot network connections by turning
off and on.
Learn to enter bluesocket login if needed to log
in to EHS network security. Check your
Time in System Preferences. If date and time are not current, the network will
not let you login.
Learn to choose another network at home.
Close and restart Entourage if you are “not connected.” Reboot
computer as next troubleshooting step. Delete and re
add your Entourage account if
nothing else works. Includes steps to c
reate a distribution list for your class
, group, or
Size and underst
and graphics for web and print with Preview
Learn how to
reduce size on graphics larger than 5 MB so you can send them by email
Connect to Epson
ry connecting using EasyMP
students give presentations if you have an Epson wireless projector
portal calendar. Export to Google calendar or iCal.
Export a movie and audio file to files, and not
to iTunes for iMovie and GarageB
(This topic was n
ot covered in IT
how to steps coming
Completely shutting down your laptop on a period basis (daily, weekly, at least
sometimes…) is a good thing to do for many reasons:
It forces you to save open documents and programs. You may not realize how
many you had open.
s up memory allocatio
n to all those
files and programs.
It is a good time to install updates, because many require a restart anyway.
the silver power button
in top right of keyboard
Installing updates FIXES things.
Always take time to install updates on a weekly basis. If you
can’t do it on one day, be sure you install them that week.
Apple, Software Update
. Computer will start checking for updates.
System Preferences, Software Update
your computer to check for updates weekly as shown
Make Folders in Documents
Folders can save your life!
Stay organized by making a fol
der for each school year. Inside it
make a folder for each subject. Make other folders for projects insi
de subjects. Trust me, you
will be happier if you can find your
class files on the day you need to use them
File, New Folder
Create folders for
you sponsor, etc
Create folders for each
chapter or project
. The setup we show students is
Easier to backup. Easy to d
server folder to backup.
Keeps your desktop clean and clear.
Clean desktop = faster computer startup.
n make aliases or shortcuts on desktop for frequently used folders, if desired.
to Server Weekly
“Life happens. Hard drives crash. Back up files anytime you have done more work than you
want to do again. Think about it.”
are three easy ways to backup here at EHS:
to your personal
backup server folder on Max
to an external hard drive using Time Machine.
to an internet “dropbox” or “cloud workspace.”
Backup to Home folder on
You have a folder on the EHS server Max that no one else can access.
The share name
matches your login name
with a $ at the end
. A shortcut to this folder is on your
dock. Mine is labeled
. Find yours now.
folder on the
dock. It’s that easy!
No music, movies or photos allowed.
If you are asked to replace,
This saves space.
If you are backing up your
Documents folder, s
kip Microsoft User Data
folder. It has
bad file names
and won’t delete
Copy the folders
above and below Microsoft User Data folder separately to your backup drive.
You may create an Important files folder in your Documents and put all
important folders int
o it. Then you can backup
that folder. That will simplify
your backup process.
You have 3
5GB of backup space.
Periodically check your backup folder to see what is in it. Keep it current and
delete older backups that you do not need.
Folder Missing on Dock?
Your home directory on the server will open and you can drag it to your dock.
Backup to Time Machine
Our Mac computers include the application Time Machine, which allows you to back up
your entire laptop to an external hard drive. It’s really easy to use, and has a fun “time
machine” visual interface with a timeline that displays all your past backups vis
You can scroll through
the backups or the timeline
until you find the file, folder or
application you are missing, then restore it to your laptop.
External hard drives are available at our bookstore, computer stores like Microcenter, or
rom Amazon.com, Buy.com, or your favorite online resource. 300 to 500GB will
be adequate to backup our laptops
with Time Machine
, but 1TB (terabyte) hard drives
are available for $99
and worth getting. You can backup all your personal photos,
nd music this way and have peace of mind
that they are backed up also
Dropbox is an application that gives your 2GB of free storage on the internet
. It allows
you to share files with others, but you can also use all 2GB to backup your computer
and keep it private. Go to
and get started by downloading the
application, and dragging it into your app
lications folder, as the easy instructions
indicate onscreen. Open the application and a dropbox folder is added to your hard
drive, plus a small dropbox icon is added to your top command line.
To backup, drag any files or folders (such as Documents, and
Photos) to the Dropbox
folder or icon. The program begins copying your files into your internet “dropbox folder”
(in background processing
you can keep working) and it will let you know by a status
change when it is complete.
If you a
vail yourself of 2 or 3 of the above backup methods, you will be prepared for any
disaster that the Houston area can throw your way. So get going, backup and sleep
peacefully in future! Feel free to stop by Mary Harvey’s office in the library for help if y
need it. Tutorials are all day, every day!
Add a Printer
Knowing how to troubleshoot printers by deleting one that isn’t working and adding it back is
very useful and easy.
If you can’t print, first see if you can get on the
. If not, fix that
try deleting and re
adding a printer.
Below we will troubleshoot the LRC2000 color
printer in the library because it is not printing large images correctly. We will
delete it and add it
back in with a new printer driver.
Only use this printer for color printouts. Use other printers for
black and white prints.
Print & Fax
as shown below.
to add a printer.
in Print Using box as shown below.
Find HP Color Laserjet 5500 v.3010.107 as shown.
You are ready to print to
Faculty only printers are found on servers Slim, Malcolm or Andy. There is a
: Open SAFARI and see if
Safari will step your though an
troubleshooting guide (better than Firefox or Chrome.)
: Turn airport off and back on. Choose
Shutdown and restart computer.
If you have to enter login Bluesocket information every day to access
at EHS, go
see Help Desk. This is not normal and we can fix it.
Go to the
function by clicking the
to create a new mail message.
EHS uses first initial and last name @ehshouston.org for faculty, staff and students.
Duplicate users have their middle initial added, so
check names when adding emails
Faculty and staff are listed with first name first. Stu
last name first.
ALWAYS enter a Subject to avoid your email being sent to a junk folder.
to add an
Navigate to your file and
to add the file, as shown below.
Notice that this email has a subject, describes the attachment and is signed. The
attached assignment also will be recognizable to the teacher receiving it. Do not use
special characters in filenames. Do not just accept Word’s suggestion of the fi
of your paper as
a filename either. Take control
and name the file yourself!
the EHS web site at
the last option
for the direct link
Your EHS email will
open showing your Inbox and any folders you have created.
in the dropdown box, c
create an email.
Fill in To, Subject
and body of email.
to attach a file.
to find the file on your desktop and click
to add it to the email.
to send your email with the file attached.
It may take a few seconds
for the file
if it is large.
5MB is the size limit on file attachments in our email system.
To share a file larger than 5MB with a teacher or friend,
Save it on a flashdrive, CD or DVD.
Save it to the shared file area of the student network server in
Teacher Name if you are on campus.
Save it to
if all your devices
, and share it with your friend.
On campus o
card icon for Contacts.
Find the second time your name shows up in the left navigation and click it
File, New, Group
(If Group is
you are not in the correct place!)
The screen below
Enter a Group Name for your Distribution List.
Click the green Add button to add people to your list.
Just type part of their name, and the
will suggest names.
Digital cameras are
ing more and more powerful and creating larger and larger files.
This is great but can cause trouble if you want to share files by email, embed them in
. In all those cases you need to know how to
compress the photos
thout losing clarity.
You can size photos from iPhoto or using
links to videos showing both
and some useful guidelines.
For the Internet 100kb and below is a good size
for your photos
. For embedding in
, keep file sizes less than 1 MB. It will keep your
lower, make it faster to save, open and upload
the file. When using either tool, always give
your smaller edited file a new filename. You may want the larger original file for printing
Watch the vi
if time permits, try resizing a photo from your Photos folder
using both methods.
Connect Wirelessly to Epson
Interactive Classroom Presentations
Allows students and
teachers to display computer to the class without cables.
Switching laptop connection takes only 5
faster than using
Users can make projector connections from anywhere in the room to allow more
flexible teaching and presenting.
Turn on Projector, Open S/W
Power on projector using remote.
Press LAN button on remote to switch projector to wireless mode.
Start Easy MP Software
Click Automatic Search in opening screen.
: Always use Advanced Connect (needed first
box by your room # to select your projector.
Your screen will be projected wirelessly.
WAITing is best first approach
projector needs time to synchronize.
Use Connection Command Bar
, or disconnect
Connect with VGA cable to avoid sound
and video sychronization issues with
movies and video clips.
Install or Update Easy MP
software on your laptop
Latest version is 2.77
Download and install EasyMP Networ
using toolbar, as shown
above, before leaving class, closing computer
or shutting projector off.
user doesn’t have issues.
Customize Portal Calendar
Login to the
EHS Student portal
Click on the
You will see three calendars on your student portal calendar
shows your assignments, tests and class events from all
your classes and groups.
pick calendars to display with the
shows all athletic events to start,
but you can choose
to add or remove calendars
to choose which calendars
you want to include on
Do the same for
In the pop
up window, choose
ck to include calendars
Next click the red bar to Update View.
the tiny calendar icon to change your calendar to a monthly grid
Try the other icons in order below to: set an Alert, change ba
ck to list view,
add/remove more calendars, search for an item, export your calendar, and get help.
alendar tab in your portal will keep your changes for future logins, but you can return
and add or delete calendars at any time.
An optional step is to export any of your portal, class or group calendars to iCal or a Google
calendar where you can add personal information and even family calendar information.
to display the whole calendar month if you are not continuing
from prior page.
Choose the Export Calendar icon from the grid
More choices will open. Pick one of the
Get Standard iCal URL
if you use iC
al. See below diagram
for an iCal calendar combining five
portal calendars and Entourage.
import to Google calendars.
Your calendar feed URL will
appear on the second line. Copy it.
Paste in your copied URL and click
Choose how often to
refresh, a color
and change the
calendar name as
Your portal calendar
will be added to
your iCal and will
when you are of