Alfresco Services - Fidel Technologies

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Dec 8, 2013 (3 years and 6 months ago)

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Infinite Possibilities
Confidential
-By Fidel Technologies
AlfrescoServices
Sales Contact :
Mandar Inamdar (
mandar@fideltech.com
)
http://www.fideltech.com
Infinite Possibilities
Confidential
•Who we are –About Fidel
•What is ECM?
•Why ECM?
•Why Alfresco ECM
•Alfresco Capabilities
•Alfresco Related Services
•Case Studies
•Contact Us
Index
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Confidential
About Fidel
Fidel helps organizations and business owners to focus on
their core business by helping them with
Technology
and
Consulting
in
Implementing Business Solutions
.
Our Services

IT Services
(Application Development & Maintenance,
Infrastructure Support)

Consulting & Business Solution
Implementation
(Sterling Commerce MCF, SugarCRM, CMS (Joomla,
Drupal, ModX), GoogleApps, Alfresco)

Localization & Testing
(L10N, Translation)
Offices
Tokyo (Japan), Pune (India)
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•Enterprise Content Management (ECM) is the strategies, methods and tools used to capture,
manage, store, preserve, and deliver content and documents related to organizational processes.
ECM tools and strategies allow the management of an organization's unstructured information,
wherever that information exists.
•Enterprise Content Management can also be defined as solutions that the organizations use to
unite teams, content and associated business processes. To be more precise, Enterprise Content
Management guides the people in an organization through all the stages of work, from the initial
discussion and planning, design, production, marketing, sales, service, and corporate
administration by providing an integrated set of content, compliance, and collaboration solutions.
What is ECM?
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•Enterprise Content Management enables you to collaboratively create, manage, deliver, and
archive information that drives business operations.
•Organizations can deploy an Enterprise Content Management solution to distribute the content in
multiple languages, across external and internal systems, applications, and user communities.
•An Enterprise Content Management solution manages information from the time of creation to
disposal or archival.
•The Enterprise Content Management platform promptly delivers theinformation to the desired
destination which may include a corporate marketing website, a mobile application for sales
managers, a printed brochure, or an electronic newsletter.
•In addition, the Enterprise Content Management solutions automate the process of archiving
content which may be critical to your business needs.
•Some of the advantages of using an Enterprise Content Managementsolution include greater
efficiency across your organization, abides by industry requirements, reduces the risk of non-
compliance with government regulations, ensures effective marketing through all channels, cuts
operating expenses, and enhances customer relationships.
•The reasons for which companies employ an Enterprise Content Management solution include
compliance with the standards, improved efficiency by providing the right content to the right
people, consistency, better customer service, and automated archival of content.
Why ECM?
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Why Alfresco ECM ?
Alfresco i
s
a fully co
mprehensive enterprise
content management
syst
em
, providi
n
g
Document Management,
Collaboration, Records
Management, Knowle
dge Management,
Web Content Management and Imaging.
Alfresco reduces your EC
M costs by up to 96%
compared to proprietary s
ystems. It’s as simple
to use as a shared driv
e or SharePoint
and does
no
t loc
k
you
in
to
a proprietary stack.
Alfresco uses best-of-breed Open
Source technologies such as
Spring, Hibernate,
Lucene, modern
standards such as JS
R-168, JSR-170, Web Services, Java Serv
er Faces and contribut
ions from the open
source community to
get higher quality software
produced more quickly at
much lower cost.
It operates on following platform:
L
inux or Windows,
A
pache or IIS,
M
ySQL and
P
HP.
It operates on Mac as well.
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Alfresco Capabilities

W
eb Content Management (including
full webapp
& session virtualization)

D
ocument Management

R
epository-l
evel versi
o
ni
ng (similar to Subversi
on)

R
ecords Management

I
mage Management

I
ntegrated Publishing

R
epository access

W
orkflow

L
ucene
s
earch

M
ulti-language support

M
ulti-platform support (officially
Windows, Linux and Solaris)

B
rowser-based GUI (official support
for Internet Explorer and Firefox)

D
esktop integration with Micr
osoft Office and OpenOffice.org
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Alfresco Web Content Management Features

V
irtual File System

All content can be made av
ailable as a shared drive

Existing applications
can be dragged and droppe
d into the repository

No integration needed with cu
stomer’s tools of choice

W
hol
e Site Versi
oning and Rollback

Ability to roll out a new si
te version autom
a
tically

Legal compliance -
m
aint
ai
ns exact state of t
he website at any time

Disaster recovery -
c
an qui
ckly roll
b
ack to l
a
st known
stabl
e
versi
o
n of the si
te

Integrated customizable workflow f
or editorial approval
and deployment

M
anagement of Content and Code

Single system or record -
n
o need for separa
te servers, systems
for managing code and
cont
ent

Web 2.0 sites are web applications. Manage
the whole web applicati
on -
c
ontent and code

Faster time to web -
u
nified QA
process for code and content

P
arall
e
l D
e
vel
o
pm
ent

Multiple sites manage
d from one place

Each user has an i
s
ol
ated
sandbox and can preview how th
eir changes
affect the s
i
te

Accelerate new initiatives -
m
ul
tiple projects in development

Less interdependency between roles -
c
onten
t creators reduce
dependency on programmers
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Alfresco Web Content Management Features

S
tagi
ng and Virtual
i
zati
on

Provides ability to preview in
-context changes to
any web application,
including PHP,
Ruby, JSF,

Tiles, Struts,
Groovy, and .N
ET

Reduced risk of error -
end user is em
powered to view their changes

Improved user experience

M
ulti
-Asset Publishing and Content Reuse

Add many types of
content simultaneously

Instantly share content up
dates across multiple si
tes and content renditions

Launch all your collateral f
or a product launch
at once-
i
mages, videos and web pages

X
ML Authoring and Mu
lti-
Chan
ne
l Pu
b
lish
i
n
g

Form authoring using industry standard XM
L Schema -
n
o specia
l training necessary

Automatic user interface
rendering using XForms
s
tandard

Create multiple page
s at once -
s
upport for
multiple views of
content, including
automatic

Creation of HTML
pages and PDFs

D
eploym
e
nt and Scalability

Scalability -
on-demand scaling
in the runtime environment

Web farm deployment configura
tion -
s
upports advanced deplo
yment rules for scalable,
3-tier

Web application architectures with
partitioned, replicated deployment

Choice and technology flexibilit
y -
A
lfresco maps to any ar
chitecture, including .NET,
Rails, PHP
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Alfresco Web Content Management Features

M
ul
ti-Site M
a
nagem
e
nt

Multiple site aut
horing simultaneously

Any number of web projects of varyin
g si
ze, com
p
l
e
xit
y
and architecture

Site templating
-
re-use of co
de and content for
parallel development or
creation of new
si
t
e
s

I
ntegrated Enterprise Content Ma
nagement (ECM) Platform Security

Manage all your enterpris
e data in one place

Integrated document
management and re
cords management

Document collaboration
that results in
web-publishable content
•S
e
c
u
r
i
t
y

Security and user management wi
th users, groups and roles

Single sign-on through NTLM or LDAP

Auditing functionality for compliance

O
verall Benefits

Dramatically reduced cost an
d total cost of ownership

Reduced risk

Rapid deployment
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Alfresco Document Management Features
Alfresco offers docum
e
nt
management using familiar interfaces
to
get rapid user adop
tion built on a
repository that of
fers transparent, out-of-sig
ht services for full ECM
.

V
irtual File System

:
Replace shared drives and
offer the same interface

E
mail-Like Rules : Configure
plug-in rules to automate ma
nual processing and offer

o
ut-of-sight compliance

G
oogle-like Search : Search
directly from Firefox
or IE7

Y
ahoo-like Browsing : Au
tomatic meta-data extrac
tion and categorization

S
martSpaces
: Best pract
ice collaboration spaces

T
ransparent Lifecycle support
Content Contribution

V
irtual File System
making ECM as simp
le as a shared drive

C
IFS briefcase synchronization

P
ortal Access : JSR-168
Content Categorization

A
utomatic meta-data ex
traction and categorizat
ion from all interfaces
Advanced Search

N
ative O
p
en Search from F
i
refox
or IE7 across
multiple Alfresco rep
ositories, and also
other Open Search repositories
Da
ta
Mana
ge
me
nt
a
n
d
Transformation Engine

T
ransformati
o
n Services : Office to
ODF/PDF, PowerPoi
nt to Fl
ash
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Alfresco Document Management Features
Librar
y
Services

C
heck-In/Out : Mi
nor and m
a
j
o
r versi
o
n control

A
uditing : Who created, who update
d, when created, when updated

D
ocum
ent Cross Li
nki
n
g : Across m
u
lti
p
l
e
spaces
Team Collaboration

S
pace Wizard : Best practi
c
e of
folder structure,
content, templates
,
rules and processes

F
orum Support : T
hreaded discussions

S
imple Email Based Workflow
: Embedded UR
L Gapprove/rejectH

E
mail and RSS c
hange notification
Integrated Workflow

j
BPM
I
ntegration : Comp
lex workflow support

D
ashboard task management

C
ompliance : Secure docu
ment lifecycle management
Security

S
ecurity and user management
with users, grou
ps and roles

D
ocum
ent l
e
vel security

S
ingle Sign-On through NTLM or LDAP
Benefits

A
lfresco delivers the following benefits:

D
ramatically increased user adoption

D
ramatically reduced cost and TCO

R
educed risk

R
api
d depl
o
ym
ent
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Alfresco Record Management Features
Alfresco offers one
integrated repository to mana
ge all formats of co
ntent across docu
ment management,
web content management, email and
imaging repositories. The reposi
tory is a modern platform:

Designed to meet DO
D
5015.2 Requirements

Drag-and-drop records management capture
from desktop tools
-Support for Microsoft Office, Microsoft
Exchange and Open Office
desktop tools though
a standard Microsoft Windo
ws Explorer interface

Automatic meta-data extrac
tion and classification

Complete auditing and workflow in
tegration -
S
ervice Oriented Audit
of every service
invocation to a
database table with dashboard access

Extensible records
management rules support

Automatic long-term archival format
conversion. Automatic co
nversion from proprietary
office formats to
long-term vendor neutral f
ormats, such as Open Document Fo
rmat (ODF) and Portable Document
Format (PDF)

Simple export for archival

Zero footprint on the cl
ient in both web and cl
ient server Environments

The industry.s
most scalable, stand
ards based JSR-170
content repository

High-availability, fault to
lerance and scalability . An
y number of machines, au
to failover and clustering

Simple to install,
use and roll out
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Alfresco Record Management Features
User Fu
n
c
tio
n
a
lity
Users get the functionality they
expect from high-end Records Managem
ent tools as a tr
ansparent, out-of-
s
i
ght set of serv
ices. They have:

File plans
-
A
utomatically classify and
schedule records ba
sed on pre-existing plans and standardized
st
ruct
ures

T
y
pe-base plans
-
A
utomatically classify and schedule
records based on
pre-existing types

Automated lifecyc
le management.
-
S
chedule, content and
metadata change ac
tivation based on
s
i
mp
le
ru
le
s

Automatic document numbering

Re
te
nt
ion a
n
d a
r
c
h
i
val
pol
ic
ies

Disposition
-
C
ontrolled and scheduled handlin
g of archiving, holds, t
ransfers, accessions and
destructi
o
n usi
n
g rules
and automat
ed processing

Pre-po
p
u
l
ation
o
f
meta-d
ata
-
I
mpact management a
nd automatic updates

Dashboards
-
P
re-defined reports and me
ta-data type definiti
ons to search and sc
reen records due for
handling and handling
exceptional cases

DO
D 5015.2 Administr
ator Templates -
To support US Department of
Defense records and filing
requirement for metadata definiti
ons, filepl
ans
a
nd functi
onali
t
y

Rapid
eD
isco
very
-
S
imple search across full
-text content, fileplan
stru
ctures, record
s management
categories and types
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Alfresco Record Management Features
Benefits
This new and first Open Sour
ce Records Management plat
form delivers significant
benefits in t
he areas of:

Increased user adoption
-. For all users across systems

Reduced cost
.-
One repository, simple to
install, use and rollout

Redu
ced
time to
deploy
ment
.-
Zero footprint client

Reduced Risk
-
C
onsistent records managem
ent for all information

In
creased efficien
cy
-
R
educe delays for regulatory submission
s that are del
a
yed by ineffecti
v
e
or limited records management

Reduced time
-
R
educe search and disc
overy time and cost
for litigation support
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Alfresco Image Management Features
Alfresco offers a single
integrated repository to m
anage all formats of conten
t across image management,
document management, web content
management and emai
l repositories. The repos
itory is a modern
pl
atform
with:

O
ne repository for
any di
gital asset

T
he industry’s most sc
alable, standards-based, JS
R-170 content repository

S
tandards support for JSR-
170, Web Services and REST

H
igh-availability, fault to
lerance and scalability, au
to failover and
clustering

S
ecure distributed capture over
Web Services, HTTP and HTTPS

R
euse of Alfresco Business Policy Rules

S
erver-based transformation betw
een many formats including TIFF
, JPEG, GIF, PNG
,
MS Office,
PDF and FLASH

M
eta-data extracti
on and management

A
utom
ati
c
cl
assi
ficati
on framework
User Fu
n
c
tio
n
a
lity
Users get a simple to use,
integrated image management system th
at is as straight-forward as a shared
drive. It has functionality with:

P
owerful location, attribut
e and category-based search

A
utom
ati
c
em
ail and RSS noti
f
icati
o
n

F
lexible workflow. simple fold
er based workflow and sophis
ticated jBPM
integration with
dashboard access f
or task management

I
mage rollover preview

I
mage format management
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Alfresco Image Management Features
Benefits
This new open source im
age management platform delivers signifi
cant benefits in the areas of:

Cost
-. Low Total Cost Ow
nership single integra
ted, highly scalable
, high-availability ECM
pl
atform

Cost
-
.
Preserve investment in ex
isting operating system, database
, application s
erver and high
avail
abili
ty infrastructure

Enhanced Customer Service
-
.
Integrated customer view of
all related corresp
ondence. Highly
scalable, high-availability
ECM platform for rapid,
reliable custom
er response

Choice
-
.
Standards-based content ma
nagement using JS
R-170, JSR-168, ODF, Web Services
and REST

Enterprise-Wide Complian
c
e
-. Common governance framewor
k with integrated business
process managemen
t and service or
iented auditing

Qualit
y
-. Single enterprise-wide repository
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Alfresco Share
Features
Alfresco Share is bu
ilt on the Alfresco
enterprise-class docu
ment repository and
delivers out-of-the bo
x collaborative content
management. It simplifie
s capturing, sharing
and retrieval of inform
ation across virtual
teams. Team or project
members can rapidly
find relevant content, ex
perts, look at past or
similar proj
e
ct
s and
keep on top of any
relevant changes to make
them m
o
re efficient.
Document Librar
y
Simply bulk-upload proj
ect content and let
others choose conten
t via thumbnails and
view it i
n
a Flash vi
ewer, all
o
wing users to
view content regardless
of the originating
application or product ve
rsion. Simply search
rich meta-data of do
cument properties and
tags. Allow access via an RSS feed.
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Alfresco Share
Features
Search
Teams can search for people and
experts to contri
bute to
their projects as easily as
searching for content.
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Alfresco Share
Features
Activity
Feed
s
Provide users with updat
es on what is new or cha
nging in a project . Essentia
lly providing the 4W’s who,
what, when and where for conten
t that is added, edited
or commented on, as
well as new team
members and critic
al calendar dates.
Create Virtual Teams
Create the right v
i
rtual team for
projects and communities
including both internal
and external members.
Personalized Dashboard
Use a rich interactive inte
rface to configure a custom
izable dashboard and sites
based on what is most
important to a specif
ic role or project.
Rapid Applicatio
n De
ve
l
opme
n
t
Develop applications in an envi
ronment that uses lightweight
scripting and reusable components
avoi
ding .Net and Java.
N-tier Architecture
Deliver scalability and accommodate m
ore users on existing
hardware resources.
Draft CMIS Support
A draft implementation
of the proposed Content Managemen
t Interoperability Se
rvices (CMIS)
specification is included to provide
a platform for developing and
testing new applicat
ions. The proposed
CMIS standard is currently
undergoing OASIS
committe
e stage review and is
backed by all of the
leading ECM vendors.
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Alfresco Share
Features
SharePoint Protocol Support
The first ECM platform to offer Mi
crosoft Office SharePoint Protoc
ol support. Delivering lower cost
collaboration with no additi
onal client installation
required and allows choice
for hardware, database,
operating system, applicatio
n server and po
rtal products.
Benefits
Alfresco enables organizations
to control costs an
d boost productivity in
the following ways

Rapid deploy
ment delivers
im
mediate business value
: Alfresco’s
Web 2.0 functionality
enables organizations to simp
ly and rapidly ro
llout collaborative
content solutions.

Supports initiatives for knowledge rete
ntion, best practic
e and virtual teams
: O
rganizations
can support virtual team collaborat
ion for home and distributed
working, as well as support
initiatives for employee knowled
ge retention and more effectively
access best practice information.

Cost red
u
ced
to operatin
g
exp
e
nse rather than capital expense
: Alfresco’s
open source
subscription model allows cust
omers to implement an
enterprise wide collaborati
on tool at a low
cost, without incurring ca
pital expenses (cap ex)
associated with tradit
i
o
nal
l
i
censi
n
g models.

Re-use of existing
investm
e
nts in hardware and software
: Alfresco’s
open standards
architecture enables organiz
ations to leverage existing
investments in hardware and
Software.
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Alfresco Social Computing Overview
The Alfresco Open Source Social Computing
Platform provides nati
ve knowledge worker
collaboration tools and services in
conjunction with integrations to le
ading Web 2.0 tools and services
such as Face book, iGoogle
, Media Wiki, Type Pad,
Word Press and Adobe Flex.
The Social Computing Platform
enables organizations to implem
ent
next generation
rich internet
applications to mash-up
and present internal and
external content, brin
ging social networking
capabilities to the bu
siness end user, while retai
ning choice over the select
ion of best of breed tools and
ensuring enterprise-leve
l security and control.
The Social Computing Challenge
The new worl
d of Social Comp
uti
n
g changes the focus to:

People
-
u
nderstanding preferen
ces from communicatio
n and relationships vs
. data and objects.

Collaboratio
n
-
S
haring of ideas and contri
bution of knowledge in
a creative environment vs.
workflow and control.

Content-as-a-service
-
C
ontent accessible every
where, shared driv
e, repository,
Face book with
automatic and appropria
te storage, management,
security, auditing and re
tention vs. a content
suite and user driven storage.

Context of Networks
-
A
ctivity driven context based on co
ntent, projects and
team vs. Person
only.
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Alfresco Social Computing Overview

Pe
opl
e-
Ce
nt
r
i
c
Tools
-
T
ech-populism bringing the tools we
know and love
at home into
The office vs. 1990.s
interfaces and systems.
Alfresco has embraced this
major industry
trend and incorporat
ed the following
capabilities into the Alfresco
Social Computing Platform:

Social Collaboration
-
K
nowledge Spaces, Calendars,
Discussions, Wikis, Presence
(Skype
a
nd Yahoo), Social Taggin
g, and richer Social Netw
orking information for users

Integrating the Outside-In
-
O
ut-of-the-box integr
ation of best of breed
open source Web 2.0
tools and services -
F
ace book,
iGoogle, Media Wiki, Word Pr
ess, Type Pad,
RSS Readers &
Email.

In
tegrating th
e In
side-Ou
t
-
O
ut-of-the-box content publishi
ng
to mu
ltip
le
channels –
Web Sites, F
a
ce
book, Word Press & Type Pad.

Rich Mash Up Architecture
-
C
reation of new Ri
ch Internet Application (RIA) mash up
applications through Adobe®
Flex.
SD
K, integrating front with si
mple, lightweight scripting
APIs.

Choice
-
C
hoice of operating system, da
tabase, application server, p
ortal, content creation tools
collaboration & social
networking tools.
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•Alfresco can be used in following industries:
Entertainment/Media
Defense
Education
Manufacturing
Government
Financial Services
Government/Not-for-Profit
Publishing
Pharmaceutical
Utilities
Aerospace
Telecommunications/Technology
Logistics
Industries where Alfresco can be used
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•We could say that at a very high level your enterprise can be decomposed into Policy, Process,
Roles and their products. Of course this is a gross over-simplification, but that is the intention.
Any assertion/assumption you can make about your enterprise should fall neatly into one of these
four areas.
–Policy is the bottom bedrock of any enterprise. Roles, Process and even product are
always subordinated to policy.
–Our products are an outcome of our process and the roles that perform the processes
(according to policy). Product is simply output oroutcome.
–Technology is used to implement and support these concerns.
Alfresco Terminology
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•Library Services, which is a catchall term for the basic content operations thatdifferentiate
content management from ordinary database management. Library services include basic access,
store, check-in, check-out, locking, version control, managing meta-data, and organizing content
into folder structures. Auditing of who accesses and updates information can be considered a part
of library services.
•Organization Servicesprovide classification schemes and taxonomies that allow information to
be more easily browsed in multiple categories and to confine searches. The most basic form of
organization is the use of folders to classify information.
•Search and retrievalencompasses full-text, metadata and category searches. Full-text has
largely been defined by internet search vendors like Google, which have set users expectation on
ease of use and speed.
•Collaboration servicesare relatively new and driven by the convergence of groupware into the
same space as content management. Collaboration is generally team-focused and revolves
around the commenting and annotation of content, project tracking, resource allocation, and issue
tracking.
•Workflow servicesimplement business processes and ensure smooth execution by providing
workload balancing and tracking which tasks have been performed and which are overdue.
Workflow services are currently undergoing significant change asthe result of the industry
standardizing on the BPEL4WS standard.
•Lifecycle servicesmanage the long-term policies concerning and are crucial for enacting
archiving and deletion policies of records management. They are also necessary for the control of
visibility of content in process the industry generally calls effectivity.
Alfresco Terminology
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•Security servicescontrol permissions on content that include simple read, write and delete to
copying, printing, special properties access and delegation of ownership. Modern security
services provide role-based access control lists with the ability to not only designate who can see
content, but also exclude others from acting on content.
•Transform / Publish servicesconverts content and content components into other formats and
aggregates components into finished documents and web pages. Transformation is useful for
creating web ready content from other formats.
•Events / Syndication servicesare for providing changes and updates of content in a repository
and to allow users to subscribe to those changes. RSS is becoming a popular mechanism to
provide those changes.
•High-Availability servicesbring to content management the ability to provide greater assurance
of access and update of content and are provided through: backupand restore; provisioning of a
hot standby; or replication to another site or system for closergeographic access or disaster
recovery.
•Administration servicesprovide a dashboard view and control panel for the active content
management system; monitors the activities of content services; and ensures that they conform to
the service levels required by the enterprise.
Alfresco Terminology
Infinite Possibilities
Confidential
•Policy Related Services
–Library Services
–Collaboration Services
–Workflow Services
–Lifecycle Services
–Security Services
–Administration Services
–High Availability Services
•Role Related Services
–Collaboration Services
–Workflow Services
–Security Services
–Administration Services
•Process Related Services
–Collaboration Services
–Workflow Services
–Transform / Publish Services
–Notification Services
–Library Services
–Organizational Services
•Product Related Services
–Lifecycle Services
–Transform/Publishing Services
Alfresco Related Services
Infinite Possibilities
Confidential
Alfresco Case Study 1 :
Client:
Client is a manufacturer
of paper and wood as we
ll as a major distributo
r of building materials.
Problem:

C
lient had a requirement to up
date its invoice management syst
em. It wanted to use modern
standards and formats.
Client also required m
ore control and better
management over the
distri
buti
on and retenti
o
n of i
n
voices
. The key requi
rem
e
nts were as follows:

T
o deliver an updated in
voice management system

T
o use modern document formats

T
o deliver more flexible control
over distribution and retention

T
o adhere to the seve
n year retention policy

T
o enable a tax audit fr
om date of creation
Solution:

U
se Alfresco for its offer of si
milar functionality and rob
ustness to other enterpr
ise systems but at a
significantly lower cost.
Be
nefits:

E
ase-of-use

S
imple configuration of docu
ment distribution, transforma
tions, lifecycles, and rules

M
etadata and c
ontent integration

A
bility to replace existing systems
Infinite Possibilities
Confidential
Alfresco Case Study 2 :
Client:
Client is a banking group sp
ecializing in asset servicing: depositary
trustee-custody, fu
nd administration
and issuer services
for institutional and ma
jor corporate customers.
Problem:

T
he problem to be solved
for Client was twofold -
b
ecause of thei
r line of business
they are legally
obliged to keep a record
of all customers' documents with
increasingly large
storage space
requi
rem
e
nts.

A
nother difficulty encountered
was the management of transact
ional orders. Tran
sfer clerks,
responsible for entering and validat
ing these orders, hav
e only a few minutes to
verify the customer's
signature and thus
confirm the order to transfer the funds.
Solution:

T
o set up the appropriate
infrastructure to ac
commodate the EDM
arch
itecture an
d scanning
processes using alfresco.

D
igitization of paper files and de
veloping the incoming ED
M flows
with an MMI communicating with
the Alfresco repository
via Web Services.
Be
nefits:

A
s for the people handling customer fi
les, they are able to
search for, access
and store all customer-
related documents in one
secure di
giti
zed file.

T
ransfer clerks can now verify
order signatures in
a few seconds
and
certify conformity.
Infinite Possibilities
Confidential
Alfresco Edition Comparision
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Alfresco Edition Comparision
Infinite Possibilities
Confidential
Alfresco Edition Comparision
Infinite Possibilities
Confidential
What we offer in Alfresco?
We also provide hosting
options. Please contact us for
the details.
Policy Related Services
Libr
ar
y
Serv
ic
es
Coll
aborati
on Services
Workflow S
e
rvic
es
Lifecycl
e Services
Security Services
Admin
i
stration Se
rvic
e
s
High Availability Services
Role Rel
a
ted Servi
c
es
Coll
aborati
on Services
Workflow S
e
rvic
es
Security Services
Admin
i
stration Se
rvic
e
s
Process Related Services
Coll
aborati
on Services
Workflow S
e
rvic
es
Transform / Publish Services
Notificati
o
n
Services
Libr
ar
y
Serv
ic
es
Organizational Services
Product Related Services
Lifecycl
e Services
Transform/Publishi
ng Services
Infinite Possibilities
Confidential
•For Alfresco related deployment, implementation,
support services and how we can help you do contact us
at 91-20-66463200 and our sales / technical member
can get back to you.
More information on Alfresco:
http://www.alfresco.com
More information on Fidel :
http://www.fideltech.com
Contact Us