Welcome to the ATC03000AEN: Aura Core Assessment. There are 50 questions in this assessment. Please read the following important information on the assessment and its navigation.

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Oct 26, 2013 (3 years and 7 months ago)

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Welcome to the ATC03000AEN: Aura Core Assessment. There are 50 questions in this
assessment. Please read the following important information on the assessment and its
navigation.


This curriculum assessment validates your mastery of the learning objective
s identified in the following courses:



AVA00831WEN: VoIP in Practice




ATC01270WEN: Quick SIP




ATC00940WEN: WAN Services and MPLS/SIP Technologies




ATI01440WEN: Avaya Aura Hardware




ATU01730WEN: Avaya Aura Communication Manager Architecture, Protocols and F
eatures




ATC01681WEN: Avaya Aura Management Tools




ATI01672VEN: Designing, Installing, Administrating and Troubleshooting Avaya Aura Communication Manager




ATU00170WEN: Avaya Aura Session Manager Technical Overview




ATU00183WEN: Avaya Aura System manager T
echnical Overview


This curriculum focuses on courses in the Avaya Connect Core Curriculum.
This assessment has 50 questions and the
minimum passing score is 75%


Which technology is used to automatically configure IP phones with an IP address and boot
par
ameters?




MV_IPTel





TFTP





DHCP





HTTP



Correct!



Which QoS standard does Avaya recommend for Toll quality voice service over a Wide Area
Network?




network jitter < 40ms





packet loss < 5%






network latency < 80ms





bandwid
th > 512 kb/s


Correct!



Call delay is estimated on the basis of which three factors?
(Select three.)


number of callers waiting in queue


number of incoming calls per ho
ur


number of agents


average number of seconds callers wait for a connection





average time it takes to attend a person



Inco
rrect. Please review course ATI01672VEN.



Which statement is true about Monitor commands within the Avaya Site Administrator?




Status reports are updated by p
ressing the F5 key.





Monitor commands can show the current level of usage of system resources.





When you cancel some Monitor commands, the user is logged off.





The Monitor command displays real
-
time status reports supported by GEDI.


Correct!



In a Call Center, what must occur in order for an agent's state to change to "Available"?




The agent must log in and notify CMS that the extension is active.





The agent must use either manual
-
in or auto
-
in to enter the system.





The agent must enter a Spl
it Group Code.





The agent must enter a Feature Access Code.


Correct!




Which statement is true about installing a servic
e pack on a Communication Manager server?




The update file is stored on the Communication Manager server in the folder:
/opt/CM/ftp/pub.





The update file must first be downloaded from the PC accessing SMI.





The service pack CD
-
ROM must
be inserted and mounted.





The "Install Service Pack" option on the left
-
hand pane is selected to install the patch.


Correct!



In order to interface with a WAN that is using MPLS technology, which device acts as the
entry/exit point to/from th
e service provider's network?




customer edge router





provider router





core router





label edge router


Correct!



What is the most common unit of VoIP traffic measurement?




Minutes






Centum





Erlang





Call Seconds


Incorrect. Please review course ATI01672VEN.



When installing a service pack on a Communication Manager server, which option from the SMI
main menu must be selected?




Administration





Installation





Upgrade





Co
nfiguration


Correct!



Which statement is true about the deployment of Avaya Aura System Manager?




System Manager ships as a

software distribution to run on Red Hat Linux.





Because of Xen virtualization technology, many applications can run within th
e System
Manager template.





System Manager is deployed as the primary application in the mid
-
market template.





System Manager ships as a system platform template.


Correct!



Which statement is true about MPLS?




MPLS labels are swapped as pack
ets hop from node to node.





MPLS operates independently from network layer protocols.





MPLS is a transport layer protocol.





Core routers maintain a small table of label identifiers for efficient routing.


Correct!




VoIP best p
ractices recommend which two measures to use VoIP over a packet switching WAN?
(Select two.)


use QoS to prioritize traffic


negotiate SLAs with WAN providers


use policy
-
based routing to reduce jitter


utilize VLAN technology to increase throughput





implement CIDR masking to reduce packet delay



In
correct. Please review course ATC00940WEN.


VoIP best practices recommend which two measures to use VoIP over a packet switching
WAN?
(Select two.)


use policy
-
based routing to red
uce jitter


use QoS to prioritize traffic


utilize VLAN technology to increase throughput


implement CIDR masking to reduce packet delay


negotiate SLAs with WAN providers






Incorrect. Please revie
w course ATC00940WEN


Which statement is true about the SIP protocol?




Voice communication between parties goes through the SIP server.





The caller can acquire the receiver's IP address through SIP.





SIP is bound the G711 codec.





SIP uses SMTP as a transport
-
layer protocol.


Correct!




A group of users made 60 calls during a 1 hour period with an average call duration of 5
minutes. Total network capacity was not exceeded during that time. How would this volume of
traffic be
measured?




18,000 CCS





300 centums





1 call hour





5 Erlangs


Correct!




Which Avaya Site Administrator maintenance command is used to remove a station from active
service?




Busyout





Deactivate





Disable





Release


Corr
ect!




Which three editions of Avaya Aura are currently available for purchase?
(Select three.)


Enterprise


Standard


Basic


Branch


Express






Correct!


When configuring the Communication Manager server, which two server roles can be selected?
(Select two.)


Telephony Server


Main Server


Local Survivable Server


Port Network Server


SIP Server






Correct!

What must be done to install Communication Manager Messaging software?





during CM installation, answer "yes" when prompted to install AUDIX





download and install the CM Messaging RPM file from the MV_IPTel server





insert the CM Messaging installation CD
-
ROM





run the CM Messaging install script fro
m the CM CD
-
ROM


Correct!



What are three parameters in an IP network region configuration? (Select three.)


Max bandwidth


Codec set





UDP port


DHCP parameters


DiffServ settings



Correct!


Which algorithm is most often used to estimate the number of trunks needed to the PSTN?




ADPCM





Engset





Erlang B





Erlang C


Correct!



When a caller sends an INVITE request to a receiver, which portion of the INVITE request
indicates which codec is to be used for the call?




media options





SIP header





codec header





session desc
ription


Correct!


What is one purpose of the Communication Manager?




organizes data, voice, and video transmissions over IP networks





uses TCP and UDP protocols for Internet communication





provides VLAN translation for telephony tr
ansmissions





integrates telephony and web communications to solve business challenges


Correct!

Which three are possible call types when configuring a dial plan?
(Select three.)


att


attd


dap


dac


ext






Correct!

Which three questions about a customer's WAN should be answered in a disco
very conversation
with the customer?
(Select three.)


Which network address class does the WAN use?


Which network protocol(s) are used on the WAN?


Which WAN technology is being used?


Who is the WAN service provider?


How many WANs do they have?






Incorrect. Please review course ATC00940WEN.

Which
three questions about a customer's WAN should be answered in a discovery conversation
with the customer?
(Select three.)


Which network protocol(s) are used on the WAN?


Which W
AN technology is being used?


Which network address class does the WAN use?


Who is the WAN service provider?


How many WANs do they hav
e?






Incorrect. Please review course ATC00940WEN.


Which three questions about a customer's WAN should be answered in a discovery conversation
with the customer? (Select three.)


Who is the WAN service provider
?


Which network protocol(s) are used on the WAN?


How many WANs do they have?


Which network address class does the WAN use?


Which WAN technology is being used?






Incorrect. Please review course ATC00940WEN.



Which three questions about a customer's WAN should be answered in a discovery conversation
with the customer?
(Select three.)


How many WANs do they have?


Which network address class does the WAN use?


Who is the WAN service provider?


Which network protocol(s) are used on the WAN?


Which WAN technology is being used?






Incorrect. Please review course ATC00940WEN

Which three questions about a customer's WAN should be answered in a discovery conversation
with the customer?
(Select three.)


Who is the WAN service provider?


Which network protocol(s) are used on the WAN?


Which network address class does the WAN use?


How many WANs do they have?


Which WAN technology is being used?






Incorrect. Please review course ATC00940
WEN.




You are using commands in the Avaya Site Administrator GEDI interface.
Each command
consists of which three parts? (Select three.)


Object


Operator


Action


Result


Qualifier






Correct!


Which Session Manager feature enables it to interact with multiple SIP entities protected behind
a

firewall?




SIP Entity Port





Location Port





Entity Address





Entity Link


Correct!




What are three core components of Avaya Aura?
(Select three.)


Call Management System


Application Enablement Services


Call Center


System Manager


Session Manager






Incorrect. Pleas
e review course ATI01672VEN.

What are three core components of Avaya Aura?
(Select three.)


Session Manager


Call Management System


Application Enablement Services


System Manager


Call Center






Incorrect. Please review course ATI01672VEN


What are three primary functions of a Call Center?
(Select three.)


keep call hang
-
up rates as l
ow as possible


queue incoming calls when no agent is available


distribute calls evenly to agents


keep call volume below available
bandwidth capacity


to connect an incoming call to the most suitable agent available






Correct!

The Avaya S8300 server must reside inside one of which three gateways?
(Select three.)


G850


G350


G450


G650


G250






Correct!

Which network protocols does
the Avaya Configuration Backup and Restore feature of the
Network Management Console utilize to back up and restore device configurations?




HTTP, TFTP, SSL





HTTP, FTP, SSH





TCP, FTP, SCP





SNMP, TFTP, SCP


Correct!



Which network protocols does th
e Avaya Configuration Backup and Restore feature of the

Which Avaya gateway provides a port network?




G450





G700





G650





G860


Correct!



Which graphical interface is used by the Avaya Site Administrator?




SAT





SMI





NMC





GEDI


Correct!



Which statement is true about the Avaya Media Modules?




They provide multimedia transmission over IP networks.





They are purchased as G650 Gateway options.





They convert analog voice to a TD
M bus.





They convert voice from TDM to VoIP.


Incorrect. Please review course ATI1440WEN.



Which technology allows Avaya servers to share the same physical hardware?




MPLS





One
-
X





Virtualization





Linux


Correct!



In a VoIP network, what is the proper term for the amount of variance in the time it takes for
VoIP communications to travel from the sender to the receiver?




packet delay





packet loss





jitter





latency


Correct!



Which statement is true about
IP network regions?




It is a group of endpoints that share common attributes.





A maximum of 128 network regions can be configured enterprise
-
wide.





The default IP network region is region 100.





Endpoints do not belong to a netwo
rk region until they are assigned.


Correct!



The Communication Manager architecture integrates which three functions to support circuit
-
based and IP telephony communication?
(Select three.)


H.225 Media Gateway


Call Control


VLAN translation


Messaging


Call Center 5.2






Incorrect. Please revi
ew course ATU01730WEN.

The Communication Manager architecture integrates which three functions to support circuit
-
based and IP telephony communication?
(Select three.)


Call Center

5.2


Messaging


H.225 Media Gateway


VLAN translation


Call Control






Incorrect. Please review course ATU01730WEN

The Communication Manager architecture integrates which three functions to support

circuit
-
based and IP telephony communication?
(Select three.)


Messaging


VLAN translation


H.225 Media Gateway


Call Control


Call Center 5.2






Incorrect. Please review course ATU01730WEN.



The TCP protocol operates at which layer of the OSI model?




application





data link





network





transport


Correct!



You are configuring an S8300 server f
or the first time. Which option should you choose from the
SMI main menu in order to set the correct date/time?




Installation





Tools





Upgrade





Administration


Correct!


Which element of a voice system forms the basis for how

the system handles the digit sequences
punched on a telephone by an end user?




Call Handling method





Dial Access Code





Dial Plan





Key Sequence Template


Correct!



Which high survivability option employed by the Communicati
on Manager secures the gateway
against failure of the network connection to the master site for the master server?




Network Fault

Survivability





Enterprise Survivable Server





Standard Local Survivability





Local Survivable Processor (LSP)


Correct!



Which statement is true about Avaya Site Administration?




It is a browser
-
based tool.





It provides a GEDI interface.





It runs on Windows or Linux.





It is an AES application.


Correct!



Which Avaya server supports up to 3
200 ports when working as an active server?




S8400B





S8300





S8500C





S8710


Correct!



According to network region best practices, which three customer requirements must the design
of a region consider?
(Select three.)


QoS policies


network topology





firewall rules


server proximity


routing protocols


According to network region best practices, which three customer requirements must the design
of a region consider?
(Select three.)


server proximity


network topology


firewall rules


QoS policies


routing protocols






Incorrect. Please review course ATI01672VEN.


Incorr
ect. Please review course ATI01672VEN


firewall rules


network topology


server proximity


QoS policies


routing protocols






Which statement is true about SIP and the H.323 signaling protocol?




H.323 is simplistic and SIP is more robust and complex.





H.323 has limited documentation while SIP is extensively documented.





H.323 uses text similar to HTTP and

SIP uses ASN.1 binary notation.





H.323 has a long implementation time while SIP has a relatively short implementation time.


Correct!



How do you configure Communication Manager software?




run the configuration wizard in an ssh session





run the CM configuration script





use a web browser





telnet from the Service PC


Correct!



When installing Avaya Aura Communication Manager on an S8300 server, what is used as the
installation source?




NFS mount





RPM
download





HTTP URL






USB CD
-
ROM


Correct!



The Avaya Aura Communication Manager serves which three basic functions?
(Select three.)


analog device connectivity


call treatments


PBX services


call center functions


mobility services





Incorrect. Please review course ATI1440WEN.

The
Avaya Aura Communication Manager serves which three basic functions? (Select three.)


mobility services


call center functions


analog de
vice connectivity


call treatments


PBX services






Incorrect. Please review course ATI1440WEN.


The Avaya Aura Communication Manager serves which three basic functions?
(Select three.)


analog device connectivity


call center functions


call treatments


PBX services


mobility services






In
correct. Please review course ATI1440WEN.

The Avaya Aura Communication Manager serves which three basic functions?
(Select three.)


mobility services


analog device connectivity


call treatments


call cent
er functions


PBX services






Incorrect. Please review course ATI1440WEN.


Which Communication Manager report provides traffic data for the previous 24 hours?




1
-
Day Tr
affic Summary





Call Rate Measurements





Call Summary Measurements





Recent Call Traffic Summary


Correct!



Which Avaya Gateway provides a port network using circuit packs to connect to endpoints and
trunks?




G860





G43
0





G650





G250


Correct!



In order to support normal voice conversations, network latency (packet delay) must be below
which level?




10 milliseconds





50 milliseconds





250 milliseconds





500 milliseconds


Inc
orrect. Please review course AVA00831WEN.


In order to support normal voice conversations, network latency (packet delay) must be below
which level?




500 milliseconds





10 milliseconds





250 milliseconds





50 milliseconds


Corr
ect!



Which Avaya server supports up to 48,000 ports and provides high availability through
duplicated servers?




S8400





S8300





S8510





S8730


Correct!


When configuring the Communication Manager, which action must be per
formed before the
authentication file can be imported?




configure the Service
-
PC interface





specify the proxy server





configure the H.248 Gateway





create the Administration account


Correct!


Which is one purpose of System Ma
nager's Server Access Link (SAL) feature?




manages licenses





hosts the Common Console





provides versatile alarm options





performance monitoring


Correct!


VoIP best practices recommend which two measures to use VoIP over a packet switching
WAN? (S
elect two.)


utilize VLAN technology to increase throughput


negotiate SLAs with WAN providers


use QoS to prioritize traffic


use policy
-
based routing to reduce jitter


implement CIDR masking to reduce packet delay






Incorrect. Please review course ATC00940WEN.



VoIP best practices recommend which two m
easures to use VoIP over a packet switching
WAN?
(Select two.)


negotiate SLAs with WAN providers


use QoS to prioritize traffic


use pol
icy
-
based routing to reduce jitter


implement CIDR masking to reduce packet delay


utilize VLAN technology to increase throughput






Incorrect. Please review course ATC00
940WEN.

Which Avaya server supports up to 3200 ports when working as an active server?




S8300





S8710





S8500C





S8400B


Correct!


Which Avaya Gateway provides a port network using circuit packs to connect to endpoints and
trun
ks?




G860





G430





G650





G250


Correct!

Call delay is estimated on the basis of which three factors?
(Select three.)


average time it takes to attend a person


average number of seconds callers wait for a connection


number of agents


number of callers waiting in queue


number of incoming calls per hour






Incorrect. Please review course ATI01672VEN.



The Avaya S8500 server connects to which gateway model through the IP Server Interface
(IPSI)?




G350





G250





G700





G650


Correct!


Which technology allows Avaya servers to share the same physical hardware?




MPLS





Virtualization





One
-
X





Linux


Correct!


Which three editions of Avaya Aura are currently available for purchase?
(Select three.)


Express


Basic


Standard


Branch


Enterprise






Correct!



Which three statements are true about the password requirements of a new messaging
sub
scriber?
(Select three.)


The password cannot be identical to the extension number.


The password can be up to 15 characters long.


The p
assword must be at least six characters.


The password cannot be a single repeated character.


The password must contain numeric and alphanumeric characters.






Incorrect
. Please review course ATI01672VEN.

Which three technologies are part of IP Telephony?
(Select three.)


Web Conferencing
-
over
-
IP


TeleCommuting
-
over
-
IP


Modem
-
over
-
IP





Voice
-
over
-
IP


Fax
-
over
-
IP



Correct!

What are three core components of Avaya Aura?
(Select three.)


Application Enablement Services


Call Management System


Call Center


System Manager


Session
Manager






Correct!

When manually configuring an IP phone, which network parameter specifies the address of
the gatekeeper?




GateKpr





FileSv





Router





CallSv


Correct!


Which technology is used to automatically configure IP phones with an IP
address and boot
parameters?




TFTP





DHCP





HTTP






MV_IPTel


Incorrect. Please review course ATI01672VEN.



Which IP address is a "Class A" address?




72.172.26.254





162.254.19.129






127.127.0.1






172.172.12.30



Correct!




Which Avaya gateway provides a port network?




G860





G650





G700





G450


Correct!


Which high survivability option employed by the Communication Manager secures the
gateway against failure of the network connection to the m
aster site for the master server?




Enterprise Survivable Server





Network Fault Survivability





Local Survivable Processor (LSP)





Standard Local Survivability


Correct!


Which statement is true about the Avaya Media Modules?




They convert voice from TDM to VoIP.





They convert analog voice to a TDM bus.





They are purchased as G650 Gateway options.





They provide multimedia transmission over IP networks.


Correct!



Which feature of the Avaya S8710 se
rver provides connectivity to IP endpoints,
gateways, and adjuncts?




SIP Interface





Processor Ethernet





IP Server Interface





H.248 Gateway


Correct!



Which algorithm is most often used to determine the number of agents needed to support
an ACD?




ACELP





Erlang B





Engset





Erlang C


Correct!


Which SAT command in ASA will display a report showing when each user logged
-
in
or off the system?




login report





status login





display login





list hist
ory


Incorrect. Please review course ATI01672VEN.



Which SAT command in ASA will display a report showing when each user logged
-
in
or off the system?




list history





login report





display login





status login


Incorrect. Please review course ATI0
1672VEN.




You are adding a new voice system using the Avaya Site Administrator (ASA). What
information is required by the wizard dialog? (Select three.)


auto/manual login


authentication method


ASA connection method


select terminal type


define voicemail system






Correct!


Which edition of Avaya Aura includes Application Enablement Services without an
additional fee?




Standard





Basic





Express





Branch


Correct!


When installing a service pack on a Communication Manager server, which option
from the SMI main menu must be selected?




Installation





Configuration





Upgrade





Administ
ration


Correct!
















When adding a voice system using Avaya Site Administration, what information must be entered
into the wizard?




SSL certificate





voice system language





SSH port number






IP address of services port


Corr
ect!



Which is an optional feature of the S8300 server?




Internal Call Controller





supports for up to 900 ports





Local Sur
vivable Processor





SIP Enablement


Correct!



Which statement is true about the SM100?




It logically and seamlessly integrates Session Manager with the voice network.





It passes all SIP TLS connections through to the Session Manager.





It provides
SIP firewall and denial
-
of
-
service protection.





It uses Kerberos validation to ensure connections from only trusted SIP element
s.


Correct!



Which Avaya gateway model is a SIP gateway?




G450





G860





G650





G430


Correct!



The "list trace" command in Avaya Site Administrator can be used to troubleshoot which three
conditions?
(Select three.)


license overages


over
-
subscribed coverage


misdirected calls


call denials


trunki
ng problems






Correct!

What is the call capacity of a system measured by?




its Station Usage rate





its Busy Hour Call Completion rate





its Busy Hour Call Attempt rate





its Call Usage rate


Correct!



When defining a new call coverage path v
oicemail in ASA, what is entered as the first point?




station extension





station name





call group





hunt group


Correct!



Student Quiz Status Report




36



questions were answered correctly.

6



questions were answered incorrectly.

0



questio
ns were unjudged by the system.

42



questions were attempted.

49



questions are available in this quiz.


What are two components of the Performance and Administration tool? (Select two.)


System Access Terminal


MultiSite Administration


Fault and Performance Manager


Avaya Site Administrator


Network Management Console






Correct!


What are three common reasons for setting up a network region?
(Select three.)


Calls between different groups of endpoints use the sa
me codec.


One group of endpoints requires a different codec than another group.


Specific gatekeeper
resources must be dedicated to certain endpoint groups.


All endpoints use common QoS settings.


Group
s of endpoints require common location parameters.






Correct!

The Avaya System Manager's Application Architecture can be extended through the addition of
which System Manager component?




System Platform





Xen Hypervisor





JBoss





Element Manager


Correct!



The Avaya S8300 server must reside inside one of which three gateways?
(Select three.)


G850


G250


G350





G450


G
650



Correct!