WCM Sprint Training_Phase 2_FINAL - Wireless Campus Manager

basheddockSoftware and s/w Development

Feb 21, 2014 (3 years and 5 months ago)

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Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

MOBILE LEARNING LANDSCAPE

Report Card Stats

2

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

MOBILE LEARNING LANDSCAPE

Report Card Stats

3

For Internal Use Only; Not Approved for External Use.


Mobile Learning Market to reach $9.1 billion by 2015.

The worldwide market for Mobile
Learning products and services reached $3.2 Billion in 2010. The five
-
year compound annual
growth rate (CAGR) is 22.7% and

revenues will reach $9.1 billion by 2015
Ambient Insight Mobile
Learning Market Forecast 2009
-
2014







Mobile is booming, and mLearning is following along.

The

2011 Mobile Learning Guild Research

indicates that com
panies are progressing on the mobile front, and while the initiatives are as
yet small, the trends are for more activity.



Top uses of mobile in learning
: Easily accessible reference material, performance support, and
video are the top 3 usage of mobile devices.% in 2007 to 61% in 2013.

ASTD research on Mobile
Learning



More benefits.

Organizations using mobile technologies in learning are reporting

more

staff
and business benefits

than those who are not: 29% of mobile users agree that learners put
what they learn into practice quickly (compared to 24% of non
-
mobile users).

Towards Maturity
Benchmark Study 2012
-
2013

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

MOBILE LEARNING BENEFITS

4

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

MOBILE LEARNING BENEFITS

5

For Internal Use Only; Not Approved for External Use.


Education Success
Measurements

Properly
Implemented

1 to 1 Schools
(%)


All 1 to 1

Schools

(%)


All Other
Schools (5)

Reduction:

Disciplinary Action

92

65

50

Increase:

T
est Scores

90

70

69

Reduction: Dropout

rate

89

58

45

Increase: Graduation rate

63

57

51

Source: Project RED Roadmap for Transformation

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

CURRENT PAIN POINTS


Limited
Knowledge


Security
Concerns


Lack
of IT
Resources


Lack of
Funds /
Budget


e
-
Rate Challenges


Where
do I
start?

6

“Implementation is not just a matter of deploying. You need
a plan that includes timelines, roles and responsibilities,
and checkpoints.”
-

Designing mLearning
,
by Clark Quinn

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Components of Mobile Learning

For Internal Use Only; Not Approved for External Use.

Common mistake is
starting with the
Device!

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Components of Mobile Learning

For Internal Use Only; Not Approved for External Use.

We need to change
the

Conversation...

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Life Cycle Management

Deployments

Professional Development

Funding

Security

Mobile Devices

Platform OS

Content

Wireless Infrastructure

Components of Mobile Learning

For Internal Use Only; Not Approved for External Use.

AND it Does Not Start
with a Device!

So many things to
discuss around a
mobile learning
strategy

Wireless Infrastructure

Polices & Processes

Content

Mobile Devices

Security

Funding

Professional Development

Deployments

Life Cycle Management


Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

INTRODUCING WIRELESS CAMPUS MANAGER™

10

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

WIRELESS CAMPUS MANAGER™
BENEFITS

Wireless Campus Manager™ available from Sprint
means maximized efficiency

VALUE

Schools are constantly challenged to fund the programs vital to today’s learning
environment. mLearning programs require a number of components and each
one represents an area for cost overruns.

Our integrated solution provides the security of fixed costs and
also reduces the personnel costs associated with implementing
and managing complex mobile learning programs.


PRODUCTIVITY

Mobile Learning is a new and complex technology challenge for K
-
12 schools.
CTO’s of K
-
12 schools are challenged with determining and sourcing all the
components needed to set up and run mLearning programs.

Wireless Campus Manager™ available from Sprint reduces the
time consuming complexity of imaging, launching, and managing a
large number of mobile devices.


SIMPLICITY

There are multiple touch points in any mLearning program that represent risks
for school, for teachers, for parents, and for children
-

from lost or damaged
hardware to wireless usage overruns, to internet security.

Wireless Campus Manager ™ available from Sprint simplifies the
process with a comprehensive program that addresses, secures,
and manages each of these key components for K
-
12 schools
. Our
integrated solution with ONE contract and ONE point of contact
removes the burden of managing multiple service providers and
contracts.


11

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Policies & Procedures = A Solid Foundation

We work with each school or
district to build its program.
We customize all documents
they will need such as
program guide, acceptable
use, student pledge, break/fix
policy, warranty and more.

MDM

Mobile Device Management
manages Mobile Security,
Email, Applications and
Content. MDM helps to deploy,
secure, monitor and manage
Android
TM
, Apple
®

iOS, Mac
®

OS X, BlackBerry
®
, Symbian
TM
,
Windows Mobile
®

and
Windows
®

Phone devices
deployed throughout the
enterprise.


Customized eProcurement

We build a procurement
system with electronic
approval to the CTO that
automates the purchase
order process.

Filter

CIPA compliant filtering
blocks inappropriate

content without blocking

Learning. It can be
customized to allow and
block lists and flexible policy
profile capabilities. It
contains features to balance
educator and IT needs and
has the ability to limit and
prioritize web traffic.

LMS

Learning Management software
has an educational resource
library to access, share, and
incorporate videos, web sites,
documents, and more. It also
includes blogging, closed
messaging, discussions, online
assignments, and groups.
Bundles are also available to
organize, share, and find
content and lessons (with
standards alignment).

Mobile Device Compliance

We stage all devices in our warehouse and load all essential
software and specified image load. This allows schools to
activate and deploy in a matter of days instead of months.

Asset Tracker

This tool allows schools to
manage student and teacher
assets and all software
licenses on devices including
textbook certificates, MDM,
Warranty, break/fix policy,
LMS, SIMs/ESNs and more.

Device Usage Monitoring

This is a special budget
protecting feature that is only
available for customers using
Sprint wireless services. Email
alerts are sent at 50, 75, and 90
percent usage with devices cut
off if they reach 100 percent.

WCM SOLUTION COMPONENTS

Offered as part of the Sprint mobile learning bundle.

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For Internal Use Only; Not Approved for External Use.

Help Desk Support

Support for the School’s points of
contact (POC) team to assist with
each of the solution modules,
account questions, technical
questions and support for the 3
rd

party applications with getting
you to the correct person.


Open
8am to 8pm (EST) M
-
F.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Wireless Campus Manager™


Landing Page allows for
easy log in


Hierarchy user controls
for specific views


Controlled access point


Single sign on available


Can integrate to existing
procurement tools


Cloud Based Solution

17

Secure Log In

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Why Wireless Campus Manager™



19

For Internal Use Only; Not Approved for External Use.


Only some items are E
-
Ratable.


It is a full time job sourcing and managing mobile devices.


Sourcing, selecting, managing and supporting Software Applications and
Management Tools typically require 2 full time resources.


Designing and maintaining policies and the training requires even more
resources.


Tracking inventory, managing damages and returns is another dedicated
resource.




A good portion of Sprint’s Bundled Pricing is E
-
Ratable


One solution for all the support, apps and service
management, one place to go, removes the complexity


Hosted in the Cloud


A full team to support and manage the day to day operations


Fast Deployment

Wireless Campus Manager provides


Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

TARGET MARKETS



20

For Internal Use Only; Not Approved for External Use.


K through 12 is the
Core of the Wireless Campus Manager
.


Charter Schools


Private Schools


Small and Large Districts


Existing customers


Higher Education


WCM will support!


Higher Ed doesn’t typically need


Procurement


MDM


Filtering


Typically a BYOD / BYOT program


Need Program Enrollment Management

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

BYOD

vs.
-

BYOT

22

For Internal Use Only; Not Approved for External Use.

Traditional BYOD Benefits

(Originally built for an enterprise model)



Allows schools to provide their students
with the ability to connect to email and
other internal systems but not have to deal
with the inventory, logistical and billing
issues.


Can secure devices with MDM during
school hours with geo
-
fencing capabilities.


When student leaves, school deletes
account and secure connections
terminated.


MANAGED BYOD???

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

BYOT (Bring Your Own Technology)

23

For Internal Use Only; Not Approved for External Use.

WCM & BYOT
-

Taking BYOD to the next level


WCM Incorporates different stipend models
into the solution


SOPA (School Owned Parent Activated)


Parent
-
subsidized


Offers content filtering on and off campus
through our Connection Manager


Incorporates Learning Management Software
(LMS) for collaborative learning


Manages signed policies and documents
pertinent to each device accessing the
network


Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

FAQ’s



24

For Internal Use Only; Not Approved for External Use.

1.
Can a customer provide their own CIPA compliant filter instead of LightSpeed?

A.
Yes, a customer can already have their own filter vendor, Wireless Campus Manager™ will incorporate
it into the process and solution so it becomes one solution.

2.
Does Wireless Campus Manager™ offer design assistance if the school system wants Wi
-
Fi
in the district's school bus?

A.
Unfortunately it does not include School Buses.

3.
Can Wireless Campus Manager™ be used for non
-
Sprint devices?

A.
Yes it can, the solution is Multi
-
carrier and supports non
-
carrier devices
.

4.
What is the minimum number of devices for WCM?

A.
We like to use 200 devices as a minimum guideline, but will listen to opportunities to determine if it
makes sense to support a customer with fewer devices. Contact 888
-
298
-
8825 or email
Sales@wirelesscampusmanager.com


5.
Could this be applied to early learning providers like KinderCare?

A.
Yes, the Wireless Campus Manager™ will support KinderCare levels.

6.
Can customers that have deployed Smart Phones for Mobile Learning (Windows Phone)
utilize Wireless Campus Manager?

A.
Yes the solution can be used. There are several questions that need to be asked to properly clarify the
use of the Smart Phones and how they are currently being managed to incorporate them into the
Wireless Campus Manager™.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

7.
Can Sprint Business Partners sell this or is this restricted to Sprint direct sales teams?

A.
Restricted to Sprint Direct Sales Teams.

8.
Who are the actual partners involved in the Bundle?

A.
We have partnered with Air
-
Watch for the MDM solution, LightSpeed for the Filter solution and
LightSpeed for the Learning Management Solution to provide “MyBigCampus”. However, if a
customer already has one of these through another supplier, we are happy to integrate them into the
process and the portal for simplicity and one place to manage the mobility mLearning program.

9.
What about the program during the summer months?

A.
That depends on the customer’s needs. Most Schools take the devices into the school and store
them for the summer months while other Schools have them sent to a location to have them reset
and imaged for the next School year.

10.
Are there any other netbook / tablet plans supported under Wireless Campus Manager
other than the 2GB and 4GB plans that were noted in the presentation?

In other words, if
there is more aggressive pricing available to the customer under an option such as a state
contract, can we opt to use those other plans instead?

A.
The plans listed are just National Rack plans. Special pricing plans have been discussed and
available through your special pricing process.

FAQ’s



25

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

LEARN MORE


DSP

Home
> Industries > Education K
-
12 > Industry Solutions/Programs >
Wireless Campus Manager from Sprint


Launch Call/Training Recording


Training Deck


Meeting In a Box

QRBs & Pricing
>
Wireless Marketing QRBs
>
Programs & Policies >
Wireless
Campus Manager from Sprint


QRB, Qualifying Questions, FAQ’s, Sales Process


SMARTWORKS


Lit #135130
Customer Pitch Presentation Deck


Lit #135131
eflyer Fact Sheet


TECHNICAL & SALES QUESTIONS


Manage Mobility 888
-
298
-
8825
or email

WCM@managemobility.com


Other


SFDC

>

Salesforce Chatter

>
Wireless Campus Manager from Sprint


Sprint.com/k12


www.wirelesscampusmanager.com

26

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

471
OPPORTUNITIES





27

For Internal Use Only; Not Approved for External Use.


Sprint has been awarded $76.0m in funding for the 2013/2014 School
Year.


The Awards are currently being analyzed and broken down by State and
will be distributed to the Directors.


Great opportunity to introduce Wireless Campus Manager™ to all of
these customers.


We have to give the customers the tools so they use the Funds so they
don’t expire without being used.


SPIN (open opportunity to take business form other carriers)

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.
.

eRATE ELIGIBILITY COST ALLOCATION

TABLETS (non subsidized) and Chromebook


eRate
Eligible Cost
-

$ 34.99
-

Ineligible Cost $
5.00


$
39.99 2GB non pooled


2GB on
-
network (represents combined LTE and CDMA)


100MB
of off
-
network
usage


Tablet
devices sold at full
SRP


Plan
is
non
-
discountable


Restricted
to Education/K
-
12 AT/STs






Partner
Solution




3/4G 2GB Plan


Eligible


3G/4G
iPad, iPad Mini, Samsung Galaxy Tab 10.1 @ Retail
price


Managed
Network Infrastructure Services for Education
*


Wireless
Campus
Manager


Foundation


Ineligible


Sourcing
& eProcurement


Ineligible


Security
(Mobile Device Manager)


Ineligible


CIPA
Compliant Filtering


Ineligible


Learning
Management System (MyBigCampus)


Eligible


Staging
& Logistics


Ineligible


Asset
Management


Ineligible


Real
Time Usage Monitoring
-

Ineligible





*
eRate

Eligible Cost $34.99

Price and data
allowances
above are per
month.


Additional data: .015¢/MB. Additional off
-
network data: 25¢/MB.



28

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.
.

eRATE ELIGIBILITY COST ALLOCATION

NETBOOK / NOTEBOOKS (subsidized)


CAT1 & 2


eRate
Eligible Cost
-

$54.99
--

Ineligible Cost $5.00


$
59.99 4GB non pooled


4GB on
-
network (3G/4G wimax only plan initially, 3G/LTE plan once device is available)


300MB
of off
-
network usage


Plan
is non
-
discountable


Restricted
to Education/K
-
12
AT/STs






Partner
Solution




3/4G 4GB Plan non pooled
-

Eligible


$149.99 Lenovo X131e


Managed Network Infrastructure Services for Education*


Wireless Campus Manager


Foundation
-

Ineligible


Sourcing & eProcurement
-

Ineligible


Security (Mobile Device Manager)
-

Ineligible


CIPA Compliant Filtering
-

Ineligible


Learning Management System (MyBigCampus)
-

Eligible


Staging & Logistics
-

Ineligible


Asset Management
-

Ineligible


Real Time Usage Monitoring
-

Ineligible







*eRate
Eligible Cost
$54.99

Price and data allowances above are per month.


Additional data: .015¢/MB. Additional off
-
network data: 25¢/MB.


29

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC.
.

WHEN TO ENGAGE
(Buzz Words)

30

For Internal Use Only; Not Approved for External Use.

If you hear Educators talk about some of the below items, this
is your key to jump in with the Wireless Campus Manager™
solution.


Network/Infrastructure build out (K
-
12 Connect)


E
-
Learning


1:1


Common Core


On line testing (PARCC, Smarter Balanced)


Security


Management of Mobile Learning


Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

SALES PROCESS


For a Wireless Campus Manager™ (WCM)
opportunity the Sprint account team creates a
new Opportunity in SFDC within the account



In the ‘Solutions” section check the box labeled
“Wireless Campus Manager™ request”



Sprint rep will then receive an auto generated
email w/ link to the WCM Survey



Sprint rep will click on link and fully complete
survey. Any questions on the survey contact


Dominic Vella
-

dominic.a.vella@sprint.com



Once you complete the survey, it will be sent to
Dominic Vella who will contact the Sprint Sales
team to discuss the opportunity and then
engage the WCM partner Manage Mobility

31

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

SALES PROCESS (cont
…)


All WCM teamed sales with Transactional
Reps are pre
-
approved by John Dupree
and do not require any further approvals


The Wireless Campus Manager™ solution
is a shared revenue program that finance
has modeled while establishing go
-
to
-
market rates


Transactional
Reps
are commissioned per
activation, which will retire quota and
contribute to President’s
Circle


Executive reporting by Region, and
Transactional Rep, including RISE
reporting


32

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

FOUNDATION MEETING

33

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager system
includes several key steps to ensure a
properly set up program.



Customer Survey


Foundation Meeting


Project Plan


Daily Support Process


Training
Plan

Contact
Manage Mobility at 888
-
298
-
8825
or
email
Sales@wirelesscampusmanager.com

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

KEYS TO SUCCESSFUL
e
LEARNING

34

For Internal Use Only; Not Approved for External Use.

17 Key Components
to
a Successful Wireless Program
of
Any Size
:

1.
Planning
/ Strategy

2.
Policy
Development (Acceptable Use, Device Warranty)

3.
Procurement
System with Approval Controls

4.
Mobile
Device Management (MDM)

5.
CIPA
Compliant Web
Filtering

6.
Collaborative
Learning Platform (
LMS)

7.
Content

8.
Assessment

9.
Device
Staging & Imaging

10.
Training
& Deployment

11.
Asset
Management

12.
RMA
(Break / Fix) Program

13.
Cellular
Usage Monitoring

14.
Helpdesk
Services

15.
Universal
Connection Manager for connection policy enforcement

16.
Device
Warranty Services

17.
Accessory Sourcing and support


Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

POWER ON Process

35

For Internal Use Only; Not Approved for External Use.

6 Steps to On
-
Boarding the Customer &
POWER ON their Devices.

Contact
Manage Mobility at 888
-
298
-
8825
or email
Sales@wirelesscampusmanager.com

Sales

1.
Register Deal in
SFDC

2.
Manage Mobility
gets involved

3.
Conducts
Customer Survey
and Hosts the
Foundation
Meeting

4.
Additional meeting
to Demo WCM and
Close the Sale

Agreement

1.
Agreement
provided to
customer

2.
Agreement
Executed

3.
Agreement
provided to
Implementation
Team

Implementation

1.
Uses Sales Survey
to create Project
Plan

2.
Hosts
Implementation
Meeting

3.
Builds Process
Document

4.
Completes Web
Portal and
Configuration
details.

Go Live

1.
Through planning
meetings the “GO
Live” date is
determined.

2.
Training classes
scheduled and
completed.

Staging

1.
Devices are
ordered

2.
Licenses for apps
arrive

3.
Devices arrive

4.
Devices audited,
staged and
completed

5.
Devices audited
and packed to ship

6.
Devices shipped

Daily Support

1.
Account Manager
assigned

2.
AM hosts weekly
meetings with
customer

3.
AM hosts monthly
business review
meetings

4.
AM provides daily
support

1

2

3

4

5

6

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

THE COMPLETE SOLUTION

THANK YOU!










Delivering
Mobile Learning that is Simplified, Managed, and
Secure.

Mike McGuire

President & CEO

678.571.9559

mike.mcguire@managemobility.com

Jennifer Hollander

Mobile Learning Client Manager

678.578.4037

jennifer.hollander@managemobility.com

Kevin Beck

Director of Education Markets

916.997.9232

kevin.beck@managemobility.com

36

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

Bio
-
Break

37

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

WIRELESS CAMPUS MANAGER

Filter and LMS Partner



38

For Internal Use Only; Not Approved for External Use.

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..

safe

collaborative

mobile

Mobile Manager
+


My
Big Campus


Teacher control of apps
and
policies

Integrate
apps into
lessons.


Mobile Manager

+

Rocket


Directory
integration.

Filtering on mobile
devices.


Rocket

+
My Big Campus


End over
-
blocking.

Directory
integration.


LIGHTSPEED

Wireless Campus Manager™ is a trademark of Manage Mobility, LLC..


Engage
students in
learning . Keep them safe with
reporting,
monitoring, profanity filtering, image
scanning, site
mentor
Bob
Campus, and more


Provide
access to resources, videos and
more. Find
and
share standards
-
based
lessons


Organize and simplify your
class with calendars,
announcements, paperless assignments, resources,
and
save files in the cloud

My Big Campus
; a safe, mobile, collaborative
learning platform


LIGHTSPEED