Richard Cross Resume

bandrestInternet and Web Development

Aug 15, 2012 (5 years and 28 days ago)

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RICHARD CROSS

345 N Canal St #404



Chicago, IL 60606


Phone:
773 457 7238



Email:
rcross
@Chicago
Booth
.edu


EDUCATION



THE UNIVERSITY OF CHICAGO
BOOTH

SCHOOL OF BUSINESS

Chicago, Illinois

Master of Business Administration,

2013

09, 2008

-

Present



Concentrations: Entrepreneurship



Dean’
s

List


UNIVERSITY OF
WISCONSIN
-
MADISON

Madison, Wisconsin

Ph
.
D
.

Physics

09, 1993

-

05, 2001

Thesis: “A m
easurement o
f the total photon
-
proton cross section at the ZEUS e
xperiment”


LOUISIANA STATE UNIVERSITY

Baton
Rouge, Louisiana

B.S.

Physics

09
, 1989


08, 1993

B.A. Economics



Sophomore Honors Distinction




EXPERIENCE



BANK OF AMERICA



Chicago, IL


Production Operations Manager

10
,
2001

-

Present



Managed production operations team that supports Bank of
America Risk and Sales functions



Developed internal tool for production impact reporting for all lines of business



Lead Post Problem Review efforts to eliminate root cause
s

of business impacting incidents



Offshored code release function saving the bank 3 U
S headcount

Web & Messaging Administrator





Supported JRun, WebLogic, and WebSphere J2EE application servers for commercial online banking site



Built Enterprise Service Bus (SOA) using Sonic MQ, WebSphere MQ, and Tibco RV/BE



Authored int
ernal management tools with fine grained user access controls that managed software environments



Lead teams that navigated two separate DST change projects that saw DST change cause no business impact



Retired over 100 enterprise servers saving the bank $1M

annually



Implemented secure e
-
Commerce sites and designed intrusion detection systems to ensure their safety


HEALTHCODEX

Chicago
, Illinois

CIO/COO

0
1
,
200
8


Present



Salvaged broken site developed offshore and turned it into useful and healthy disease
management program



Created marketing message for HealthCodex and presented message on HealthCodex.com



Project manager for HealthCodex Family Health Planner



Presented

HealthCodex in the New Venture Challenge



Managed HeathCodex integration with Google Health


EMAILXL.COM

Chicago
, Illinois

CEO

10
, 200
1


01, 2008



Managed
ISP using
Internet Over Power,
WiMAX
,

and WiFi technology



Designed hosting infrastructure



Developed ajaxchess.com, ad supported gaming website


UNIVERSITY OF WISCONSIN
-
MADISON

Hamburg, Germany

Student

01
,
1996


05, 2001



Managed
custom built high
-
speed data trigger for the ZEUS experiment



Wrote custom software to ensure data quality in real time



Wrote custom software to verify health of massive Uranium calorimeter run in real time during
service windows


OTHER



Published several educational software titles and a freeware video game series


CERTIFICATIONS



IBM WebSphere Application Server and WebSphere MQ Certified