Foglight Sales Presentation - Quest Software

ballooncadgeInternet and Web Development

Oct 31, 2013 (3 years and 10 months ago)

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Monitoring n
-
Tier
Infrastructure Using
Foglight
®



Four Challenges


Application platforms are evolving


Databases and applications are the
center of the universe


Applications have become far more
complex


Technical talent is scarce and expensive

Application Value Has
Increased Dramatically

Client/Server


Departmental


Offline processing


Non critical

processing


Disposable apps


Dozens of users


Database centric


Enterprise


Better business


OLTP + analytics


ERP + e
-
business


Critical processes


Thousand of users


Internet centric


Today

While Complexity Has
Increased Faster

Client/Server


PC + database


Single data source


Limited # of fault points


Contained on the LAN


Fault isolation


System challenges


End to end analysis


Multi
-
database


Unlimited potential fault

points


Beyond the firewall



Internet

New Complex Applications


Built with components with interdependencies


New B2B apps span multiple sites, apps and
networks


“End to end” is increasingly challenging


SLA delivery is critical

And IT is Less Equipped than
Ever to Cope

Environment


24 x 7 x 365 availability


Data volumes


Number of applications


Number of databases


Application complexity


Database sophistication


Good talent hard to find


DBAs very expensive


Understaffed and

under trained


Reactive, not proactive


IT Pressures

“Through 2005… Demand for Admin skills
Continues to Outpace Supply.”

-

Gartner Group


New Infrastructure
Components


Wireless devices


Appliances


Cache managers


Load balancers


Firewalls


Application servers


Web servers


We’ve Gone from this…


to this…

Driving New Monitoring
Requirements

Framework



OS focus



Inclusive environment



Complex implementation



Built for 2
-
tier



Enterprise focus



Unproven ROI


Application focus


Open architecture


Quick time to value


Built for any tier


Internet focus


Proven ROI


Application Monitor

TCO of event management systems
(Frameworks) is likely to be 5
-
10x
license cost.


Gartner Group

Quest Foglight: Breaking
New Ground

End to End Application Monitoring

Foglight
®


Application Centric Performance Management

Application

Problem

Vendor

Framework

IT book keeping

CA, IBM, HP

Event consolidation

No management

Micromuse

Subsystem monitor

Isolated focus

NetIQ, Quest

Point solutions

Partial functionality

BMC, HP


The Quest Application
Management Platform

DEVELOP/DEPLOY

MANAGE

High Availability

Application Offloading

Monitoring & Diagnostics

DB Server Development

Performance Tuning



Quest Monitoring Solution

Monitoring

Reporting

Diagnostics

Quest Foglight
®

e
-
Business, Commerce One, PeopleSoft,
Exchange,
Oracle Apps,
Siebel, SAP,

WebLogic,
WebSphere,

SharePlex
®


Applications

Spotlight™ Products


Oracle, SQL Server & DB2 UDB

Exchange

&

Windows

EMC,
Oracle Apps,

SAP &

Web Servers







Coming Q2 2001



Coming Q1 2001

Understanding the

BIG Picture

Network Availability

System Availability

Process Availability

Capacity/HW/SW Failures

End
-
to
-
End Transaction

Performance

Can I connect?

Is the server up?

Can I log onto Oracle?

Can I save my changes?

Can the order execute?

End user response time

Backed up Queues

I/O Bottlenecks

Does

It Work?

How Well

Does It Work?

The TopLevel MAP

eCommerce

Root Cause Diagnostics

Drills Down for Root
-
Cause
Diagnosis

Zoom in on area


of concern

Drill down to

lower levels

of detail

Examine Detailed Data

Agent Start
-
Up Parameters
and Defining Log Filters

Weeding

Purging

Sample

Interval

TUXLOG Filtering

Rules Engine


Correlated Metrics

OOB Configured for Rules and Actions

Rule Name

Condition

Rule Satisfaction

Times to execute

Actions

Reset Actions


Rules and Actions for
this group

Transaction Robot Agent


Monitors transactions being run by an SQA
Robot on an NT workstation


Collects statistics on transaction response times
and application performance trends


Each TransBot agent can accommodate 128
SQA Robots


A transaction can have 256 concurrent timers


Timers can be nested or overlapped to time sub
-
transactions



Reports

Capacity Report

Trending Report

Foglight Features


Fault monitoring of all application infrastructure
components/processes


Troubleshooting


Is it the network? Web/application server? RDBMS?


Assess user experience via end to end analysis


Pinpoint source of problem


Historical and real time analysis of application data


It’s not happening NOW, it happened 30 minutes ago!


Trend analysis for capacity planning


Service level analysis and reporting


Measure end user response time


what really matters

Spotlight™ on Oracle

Spotlight™ on SQLServer

Spotlight™ on DB2

Spotlight™ on EMC

Spotlight™ on Windows

Spotlight™ on Web Servers


Coming Q1 2001

Spotlight™ on Exchange


Coming Q1 2001

Spotlight™ on

Oracle Applications


Coming Q2 2001

Quest’s Spotlight:

Out of the Box Diagnostics

Understanding Cause and Effect:


Many application issues are generated by individual users


When user requires resolution of an issue, the pressure is on to
provide swift results


Isolate cause from effect within the subsystem


Highly graphical representation of cause and effect and rule
-
based diagnostics


Support leading applications and infrastructure


Instant ROI and value

Customer Success

eMercandise.com and

Spotlight™


Response to a TV ad
campaign overwhelmed the
Web site


Quest’s Spotlight located the
bottleneck in 15 minutes vs.
the estimated 10 days


Spotlight recommended a
solution that increased Web
page access by 2500%

“Fifteen minutes after I

installed Spotlight™,

I was able to diagnose

a problem, correct it and

dramatically boost

performance for my

clients.”

-

Tom Cox, DBA


TrueNorth Consulting

Cisco and Foglight
®


Needed to diagnose cause of
system performance
problems in their CCO Web
Sales Center


Required solution for ongoing
system monitoring


Wanted to be able to
measure end user experience
delivered by the CCO Web
Sales Center



“By using Quest's
Foglight product, we
isolated the root
cause of our
performance
problems in hours,
not weeks."




Arun Paramadhathil,

Internet Architecture Manager,
Cisco Systems

Crowley Maritime and
Foglight
®


Needed to diagnose cause of
poor PeopleSoft performance


Required solution for ongoing
system monitoring for the
entire enterprise


Wanted to correlate several
different database
applications in one interface


"
"I keep Quest’s Foglight
product up on a second
monitor in my office all the
time. It shows my bread and
butter systems that have to
be up. On one side I have a
Sun system monitor, an
Oracle instance monitor and
a PeopleSoft domain
monitor for our payroll
system

and I can see the
correlation between them
and react immediately to
problems."


-
E
d Ramsey,Unix Systems
Manager

Crowley Maritime


USinternetworking and

Foglight
®


Needed to monitor multiple layers
including a hosted application, a
global network and enterprise
storage platform


Lacked trained staff to implement
and support these complex
solutions


USi relies on Quest Software to
provide a complete high availability
solution for their geographically
distributed data centers


"Our association with Quest, a
recognized market leader in the
area of high availability software
solutions, allows us to once
again be the pioneer in the ASP
market by offering this
innovative, cost
-
effective way to
guarantee uptime to any mission
-
critical application.“


Christopher McCleary

CEO, USinternetworking, Inc.


In Summary

Quest Software offers the most complete
monitoring, diagnostics and high
availability solutions on the market today.