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1

SSDS Office Locations

SSDS Office Locations
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4

Campus Saint
-
Jean

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Important Dates SSDS North Campus Fall Term

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Important Dates SSDS North Campus Winter Term

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Important Dates: Augustana Campus


Fall Term

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Important Dates: SSDS Augustana Campus


Winter Term

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Welcome

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Services Provided by S
SDS

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8

SSDS Programs

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Specialized Support and Disability Services North Campus Staff

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University of Alberta Policies P
ertaining to Students with Disabilities

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10

Policy for Students with Disabilities (section 108.5, GFC Policy Manual, University of

Alberta)

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10

University of Alberta Electronic Communications Policy (section 20.3, University Calendar)

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11

Alberta Human Rights Legislation and Guiding Documents

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Procedures for Arranging Accommodations

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Funding Sources for Students

with Disabilities

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1.

The Canada Student Grant for Persons with Permanent Disabilities

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2.

The Canada Student Grant for Services and Equipment for Persons with Permanent Disabilities

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Funding for Assistive Services and Adaptive Technology

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A.

Assistive Services

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B.

Spe
cialized Equipment and/or Adaptive Technology

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C.

Other Supports

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Details of Funding Programs that Cover the Cost of Accommodations

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1.

Federal/Provincial Grant for Post
-
Secondary Students with Disabilities
-

The Canada Student Grant for
Services and Equipment for Persons with Permanent
D
isabilities

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ot defined.

SSDS SERVICES

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ACCOMMODATED EXAM SERVICES

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Ov
erview

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Exam Accommodations

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Exam Scheduling ( Change the date)

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On the Day of the Exam

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TABLE OF CONTENTS



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Permitted Items

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Exam Checklist for Students

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COMMUNICATION SUPPORT

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Suppor
t Services for Deaf Students

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Support Services for Hard
-
of
-
Hearing Students

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LEARNING STRATEGIES SUPPORT
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Error! Bookmark not defined.

FIELD PLACEMENT SUPPORTS

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TUTO
RING

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ALTERNATE FORMAT MATERIALS

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COMPUTER LABS

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Martha Johnson Student Lab (North Campus SSDS office)

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Academic Information and Communication Technologies (AICT)


computer labs

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ADAPTIVE TECHNOLOGY AND SPECIALIZED SOFTWARE

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NOTE
-
TAKING ASSISTANCE

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Note
-
T
aking Recruiting Procedures

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Other Services

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ASSESSMENT OPTIONS (psycho
-
educational, neuropsychological, and other assessments)

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Alberta Employment and Immigration (AEI)

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Assured Income for the Severely Handicapped (AISH)
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Private Psychologists

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Hospit
als

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Faculty of Education, Department of Educational Psychology

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LIBRARY SERVICES

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Retrieval of Material(s)

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Reference Services

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Photocopy Services

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Loan Periods and Telephone Renewals

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Direct Queries to any Circulation Desk

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Adaptive

Technology in North Campus Libraries
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Error! Bookmark not defined.

Academic Information and Communication Technologies (AICT)


computer labs

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CLASS RELOCATION AND SPECIAL FURNITURE

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STUDY ROOMS

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PARKING

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ACCESSIBLE HOUSING

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On Campus Housing

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3

Off Campus Housing

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ADVANCED TEXTBOOK PURCHASING PROGRAM

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CAMPUS ACCESSIBILITY

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EQUIPMENT LOAN PROCEDURES
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AWARDS

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Guidelines for Approaching Instructors

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39






Note:

The material in this handbook can be obtained in
large print format, e
-
text, or on CD by calling

(780) 492
-
3381.





4


SSDS Office Locations


North

Campus

Office


Office Hours:

September 1 to April 30

8:30 a
.
m
.

to 4:30 p
.
m
. May 1 to August 31
8:00 a
.
m
.

to 4:00 p
.
m
.


2
-
800, Students’ Union Building (SUB), University of Alberta, Edmonton, AB, T6G 2J7


Phone: (780) 492
-
3381


Fax: (780)
248
-
1665

TTY
&

VP
: (780) 492
-
7269


ssds.office@uss.ualberta.ca


www.ualberta.ca/ssdss



Exam Services Office


Office Hours
:
1

September 1 to April 30

7
:30 a
.
m
.

to
6
:00

p
.
m
.
May 1 to August 31
8:00 a
.
m
.

to 4:00 p
.
m
.


215 Central Academic Building (CAB),
University of Alberta, Edmonton, AB

T6G 2G1


Phone: (780) 492 9816


Fax: (780) 492 6
701

ssds.exams@uss.ualberta.ca




Campus

Saint
-
Jean

Office Hours:

September 1 to April 30

8:30 a
.
m
.

to 4:30 p
.
m
. May 1 to August 31
8:00 a
.
m
.

to 4:00 p
.
m
.



8406,

Marie
-
Anne Gaboury Street, Campus Saint
-
Jean, Edmonton, AB,
T6C 4G9


Phone: (780) 465
-
8602

SSDS

Student

Services Coordinator


Augustana Campus Office


Office Hours:

September 1 to April 30
8:30 a
.
m
.

to 4:30 p
.
m
. May 1 to August 31
8:00 a
.
m
.

to 4:00 p
.
m
.


F214, Faith and Life Centre, University of Alberta, Augustana Campus, Camrose, AB, T4V 2R3


Phone: (780) 679
-
1649

Fax: (7
80) 679
-
1601


ssds.augustana@ualberta.ca






1

Note:

accommodated exam services are generally available

Mon


Thu
7:00 a.m.


9:00 p.m.
Fri 7:00 a.m


6:00 p.m.
and
Saturdays, as required.




5

Academic Year 20
1
1



201
2


Important Dates SSDS North Campus Fall Term



September
2



SSDS Orientation for
n
ew
s
tudents (0900
-
1
2
00)

September
5



Labour Day


University Buildings closed

September
5

&
6

Universal Orientation for n
ew
s
tudents

September
7



Fall Term and Fall/Winter Term
c
lasses
b
egin

September
19



PSLD classes begin

September
2
0



Fall Registr
ation Deadline to add/drop classes

September
2
7



SSDS Exam Schedule (green form) due

September 30


Fall Term Refund Deadline (50%

fees assessed
)

October 7



Fee Payment Deadline

October 1
0



T
hanksgiving Day


University Buildings
c
losed

November
9





Last
d
ay to
withdraw from Fall
T
erm
c
ourses

November 10



Fal
l Term class break


no classes

November 11



Remembrance Day


University Buildings
c
losed


November 2
8



Deadl
ine for changes and additions for

final exams written at SSDS


December
7



Last
d
ay of Fall Term
c
lasses

December
9
-
22


Fall Term
examinations (including Consolidated Examinations)

December 2
5
-
31


Christmas
holiday perio
d



University Buildings
c
losed



6

Academic Year 20
1
1



201
2


Important Dates SSDS North Campus Winter Term



January 1



New Year’s Day


University Buildings
c
losed

January
9


Winter Term
c
lasses
b
egin

January 1
6


PSLD classes begin

(Tentative)

January
2
0


Winter Term Registration Deadline to add/drop classes

January
2
7


SSDS Exam Schedule (green form) due

January 3
1


Fee Payment Deadline

February
8


Winter Term Refund Deadline (50%

fees assessed
)

February
2
0


Statutory Provincial holiday

(Family Day)


Uni
versity Buildings
c
losed

February
2
1
-
2
4


Winter Term Reading Week

March 1
6


Last day to
w
ithdraw from Winter
T
erm courses

March
2
1


Winter Term Refund Deadline (for six
-
week courses)

April
5



Deadline for changes and additions
for final exams

written at SSDS


April
6



Good Friday


University Buildings closed

April 9



Easter Monday


University Buildings
c
losed

April
1
3



Last
d
ay of Classes

April 1
6
-
30


Winter and Fall/Winter Term
examinations (including Consolidated Examinations)



7

Important Dates: Augustana Campus


Fall Term


September
5


Labour Day


University Buildings closed

September
5
-
6


New Student Conference

September
7


Fall Term and Fall/Winter Term classes begin

September
2
0


Fall Registration Deadline to add/drop classe
s

September
2
7


SSDS Exam Schedules (Green Forms) Due

September 30


Fee Payment Deadline

October
7


Fall Term Refund Deadline (50% fees assessed)

October 1
0


Thanksgiving Day


University Buildings closed

October 2
7
-
2
8


Fall Break

November
9


Last day to
withdraw from Fall Term courses

November 11


Remembrance Day


University Buildings Closed

December 1


Last Day to make changes for Finals written at SSDS

December
8


Last day of Fall Term classes

December
9
-
22


Fall Term examinations

December 2
5
-
31

Chris
tmas holiday period


University Buildings closed


Important Dates
:
SSDS Augustana Campus



Winter Term


January

9


Winter Term classes begin

January
2
0


Winter Term Registration Deadline to add/
drop classes

January 2
7


SSDS Exam Schedule (Green Form) Due

January
31


Fee Payment Deadline

February
8


Wint
er Term Refund Deadline (50% fees assessed)

February
2
0


Statutory Provincial holiday (Family Day)


University Buildings closed

February
2
1
-
2
4


Winter Term Reading Week

March 1
6


Last Day for withdraw from
Winter Term courses

March 27


Final Exam Schedules Due

April
1
3



Last day of classes

April
6

&
9


Good Friday


Easter Monday University Buildings closed

April
20



29


Winter and Fall/Winter Term examinations



8

S
S
DS Services Overview


Welcome


Specialized Support and Disability Services (SSDS) welcomes you to the University of Alberta
.

W
hether
you are a new student or a returning student
,

w
e hope your years of study at the University will be
enjoyable, rewarding, and successful. We
are here to assist you.


Guided by the mandate of the University’s
Policy for Students with Disabilities

(
see page 1
1
) o
f “attracting
and retaining qualified students with disabilities,” SSDS promotes and coordinates the efforts of University
departments a
nd off
-
campus agencies in meeting the needs of students with disabilities

and providing
support services

to

help equalize educational opportunities.


SSDS assists prospective and current students at the University of Alberta who
se abilities to perform in a
n
academic environment may be impacted by

any number of conditions affecting mobility, vision, hearing,
learning, and physical or mental health. We encourage and promote self
-
advocacy regarding disability
-
related issues.


Services Provided by SSDS




Indiv
idualized assessment of needs



Planning for reasonable accommodations



Advising and counseling regarding disability
-
related academic matters



Assistance in accessing government funds for disability
-
related services or equipment



P
rogram for S
tudent

Learning
D
iversity
(PSLD)



Accommodated exams



Adaptive technology assessments, training, and support



Access to adaptive technology in the Martha Johnson Student Lab



Converting print materials to alternate formats



Sign language interpreting services



CART services (R
ealtime transcribing) for deaf and hard
-
of
-
hearing students



Learning strategy support



Note
-
taking assistance



Laboratory assistance



Field placement accommodation planning and assistance



Library assistance



Arranging for accessible classrooms and appropriate
classroom furniture



Specialized equipment



Information about disability
-
related awards and bursaries



9

Specialized Support and Disability Services North Campus Staff


Acting Senior Manager




Theresa (Teddi) Doupe

Manager, Operations and Interpreter/Coordin
ator,


Tracy Hetman

Com
munication Support Services





Student Advisor/
Field Placement Liaison



Joanne Yardley

Student Advisor/Psychologist




Dr. Asha Sinha

Manager, Alternate Format
Production Services


Jean Jackson

Assistant to Manager, Alternate Forma
t Delivery


Bo Brytan





Alternate Format Assistant




Amira Arshad





Braille Transcriber




Inez Kr
e
amer

Manager, Adaptive Technology Services



Tom Sheridan

Chris Dodd




Technical Support

Manager, Program for Student





Theresa (Teddi) Doupe

Learning Diversity

(PSLD)





Cognitive Strategies Instructor (PSLD)



Tracy Preston

Cognitive Strategies Instructor (PSLD)



Elizabeth Hodgsen

Exam Administrator




Jolanta Rudzinska

Assistant Exam Administrator,




Dan Ingram

Notetaking Coordinator


Financial and Human Resources




Corry Klose

Office Assistant

/ Receptionist




Oksana Cheypesh

Administrative Assistant




Shelly Dahl








10

University of Alberta

Policies Pertaining to

Students with Disabilities

The University of Alberta has a tradition

of encouraging academically qualified persons with disabilities to
seek admission to its programs.

It has also demonstrated its commitment to provide support services to
students with disabilities to enable them to fully access University facilities and successfully complete its
programs.

In assisting students with disabilities, the University’s criter
ia for academic excellence will not be
compromised.

Although the primary responsibility for the provision of services rests with Specialized Support and
Disability Services, the provision of supportive physical, academic
,

and social environment
s

is the
responsibility of the entire University.


Policy for Students with Disabilities

(section 108.5, GFC Policy Manual, University of Alberta)
2

To achieve its goal of attracting and retaining qualified disabled students, the University commits itself to

the following objectives:

1.

The University of Alberta will ensure that persons with a disability are considered for admission to any
programs for which they are academically qualified within the quo
ta restrictions of the programs;


2. Where warranted,
and without compromising its academic standards, the University will modify program
course load, examination procedures, and other academic requirements to permit students with disabilities
to complete their programs.

In determining any special circumstan
ces which require the modification of a
requirement, consultation will take place between the Specialized Support and Disability Services (SSDS),
and the Deans of Faculties or their designates.

When arriving at appeal decisions, individuals and
committees

will take into account disability related factors.

A student with a disability making an appeal
may request advocacy from Specialized
Support and Disability Services; and,

3. In consultation with appropriate University units, Specialized Support and Disa
bility Services will provide
the following:




O
rientation to the University




A
ssessment of needs




P
ersonal and academic advising




R
eferrals to additional services or agencies




P
rogram planning




R
egistration assistance




I
nterpreting arrangements




A
dvocacy




2

This policy was originally passed by the G
eneral Faculties Council,
University of Alberta
,

in September, 1988.




11



L
iaison with departments and faculties




L
oan of available specialized equipment




O
btaining permission to tape lectures




V
olun
teer assistance including: note
-
taking, exam writing assistance, mobility assistance, taping of
readings, library research help, esc
ort or study help, tutoring,
and special project help
.

While support services will include the above, if further evidence supports the need for changes or
additional services, these will be considered for implementation within the limits of the University’
s financial
resources.

4. The University will continue its policy of:




E
nsuring accessibility and safety by removing barriers which affect the wide range of students with
disabilities;




M
aking special parking available to disabled students in keeping with

city and provincial standards;
and,




S
eeking ways to provide housing units adapted for use by disabled students.

University of Alberta
Electronic Comm
unications Policy

(section 20.3, University Calendar)

The University of Alberta
’s Electronic Communications Policy outlines the student’s responsibility to read
and respond to any University communication sent to them via e
-
mail. Failure to read, in a timely manner,
University communications sent to a student’s e
-
mail address does n
ot absolve the student from knowing,
responding to, or complying with the content of that communication. For more information, please refer to
the Electronic Communication Policy on the University of Alberta webpage at:

https://www.registrar.ualberta.ca/ro.cfm?id=1081


Discrimination and Harassment Policy and Procedures and the University of Alberta
Reasonable Accommodation Policy
(section 44, GFC Policy Manual)

It is the policy of the Univer
sity of Alberta that acts of discrimination or harassment committed by any
member of, visitor to, or group within the University community are strictly prohibited and will not be
tolerated. Retaliation or reprisals against a person making a complaint or a
gainst witnesses to a complaint
are similarly prohibited.

When appropriate, individuals who engage in harassing or discriminatory behaviors will be subject to
disciplinary action. Individuals who have been adversely affected by discriminatory or harassin
g behaviors
will be provided with appropriate remedies.

The University also recognizes the serious nature of unfounded allegations of discrimination and
harassment and will take disciplinary action in those cases which the accusations are shown to be
frau
dulent or malicious.

Alberta Human Rights Legislation and Guiding Documents



12

In 2004, the

Alberta Human Rights and Citizenship Commission

produced an Interpretive Bulletin called

Duty to accommodate students with disabilities in post
-
secondary educational institutions
’.



It provides practical advice to both students and educators about h
ow they can arrange effective
accommodations, as well as associated responsibilities.


It reflects the Commission’s position on the legal
duty to accommodate, based on current human rights legislation and case law.

In 2005/2006, the Ministry of Advanced Ed
ucation embarked on a forum and committee
-
work process to
establish a new

vision and policy framework

for advanced learning.



One of the documents used as background information
by the Steering Committee was

“The Future Starts
with You


(PDF). The document presented findings and recommendations of an environmental scan which
reviewed the status of accommodations for postsecondary students with disabilities.

For more information,
please visit the following websites
:

http://www.albertahumanrights.ab.ca


http://www.advancededucation.gov.ab.ca/alearningalberta


http://laws.justice.gc.ca/en/charter


http://www.chrc
-
ccdp.ca





13

Procedures for Arranging Accommodations



1.

Book

an Appointment to meet an SSDS Student Advisor

to discuss your disability
-
related needs
.

The
r
eceptionist at the front desk
can

schedule a time for you to meet with an Advisor.


2.

Bring all disability
-
related documentation with you when you come for your f
irst appointment
with your Advisor
.
The documentation
should have been completed

by your physician, psychologist,
or other professional or specialist who is or has been involved in your diagnosis and, if relevant, your
treatment. The information provided should
outline the nature of the disability

(provide a specific
diagnosis),
indi
cate how long the condition has been present and is expected to persist

(i.e., its
permanency), and
comment on the impact the condition has on your ability to manage the demands of
the
academic
environment
. In certain circumstances, updated documentation
may be requested
periodically.


3.

Register with SSDS by completing a
New Student Information

form
(if you are new to SSDS)
,

or
a

Continuing Student Information

form

(if your services with SSDS are on
-
going). Once you have
registered with SSDS it is important

to keep the office informed of your current mailing address, your e
-
mail address
,

and phone number.

A

Student Information form should be completed every
September
.


4.

Discuss with your SSDS Advisor

the
effect of the disability on access, learning,
behaviour, or
performance while
pursuing your studies and other interests in your role as a student
.
Depending on
the
factors

your particular disability presents for
consideration

in this academic environment, a variety
of accommodation
s will be discussed,

considered,
and decided upon. Accommodations may include
note
-
takers, tutors,
learning

support, exam accommodations, CART reporting, alternate format
s
,
assistive technology,
field placement support,
or other

accommodations

unique to your needs.

If
altern
ate format
,

assistive technology
,
learning supports,
or field experience support

appear to be
needed, you will be referred
within SSDS
for further evaluation and confirmation of the need for those
accommodations.




You and your Advisor will
complete an SSDS

Individual Service Plan

(ISP)

which outlines
your required accommodations.


ALL students using SSDS services are required to
complete an ISP
.



If you had been referred to
the Manager,
Adaptive Technology Services
,

for
a consultation,
the
Manager will
determine if an AT assessment is needed and

work with you to
develop an
Adaptive Technology Individualized Service Plan

(ATISP)
,

outlining the adaptive
technology needs that have been recommended for

you.



If you have

been referred to the Manager, Alternate

Format
Delivery
,
for a consultation, the
Manager will determine with you what alternate format(s)
would address your needs
, if any
,

and how you will access them.



If you have

been referred to
instructor of the Program for Student Learning Diversity

for a
consultation, the
Instructor

will determine with you what
learning supports

would address your
needs, if any,
and how you will access them.




14

5.

Request
Letters of Introduction

by completing the
Request for Letters of Introduction
form
.


If the
services and
supports outlined on your Individual Service Plan

im
pact your
instructor

in any way

(
e.g.
,

exam accommodations, note
-
taking, recording of lectures, need for
special seating,
or
CART reporting
)
,
your
instructor

will need to know that you have been
authorized through

SSDS
for these supports
.

Letters of introduction

inform your
instructor
s th
at
you are registered with SSDS
that you have provided SSDS with documentation that
verifies

the
recommended accommodations.

As soon as you
know the names of y
our
instructor
s
, please

complete the
Request for Letters

form available
at

SSDS Reception.


The letters will be available
for you to pick up from within two working days after submitting the
Request

form
.

http://www.uofaweb.ualberta.ca/SSDS/nav01.cfm?nav01=60549



6.

Arrange an
a
ppointment with each of your
i
nstructors
during their office hours
within the
first 2 weeks of classes to provide them with the
Letters of Introduction
.


During
th
ese

meeting
s

introduce yourself, present the
Letter
,

discuss how your disability or condition affects
your studies, and explain how the accommodations arranged through SSDS will address those
affects
.
You do not have to divulge the exact condition, just

its functional impact for the course.
This gives both you and the instructor a chance to discuss your needs and clarify any questions
or concerns.

Some tips on approaching your instructor are provided in this handbook.


7.

Pay close attention to SSDS timelines and deadlines pertaining to ongoing services at
SSDS.
Some services,
e.g.

exam accommodations, have timelines and deadlines for
submission and distribution of related forms. Arranging for and preparin
g materials in a
lternate
format requires adequate
lead time to organize.
The
more notice you provide, the more
effectively SSDS can assist you.

Preparations for field placements, such as teaching
practica
,
involve many individuals and off campus locations
,

an
d

thus depe
nd on early planning.
It is
important for you to follow the timelines suggested for
Letters of Introduction, Exam Schedules
,
and
Exam Instruction and Authorization

forms

as outlined in the Exam Accommodations section
of this
H
andbook.


8.

Familiarize yoursel
f with the University Regulations and Policies
(sections 20.3 and 23 of
the University Calendar)

that provide

information related to
the University of Alberta Electronic
Communications Policy,
missed term and final exams, deferred exams, maintaining satisf
actory
academic standing, appeals, medical withdrawals, and the
C
ode of
S
tudent
B
ehaviour.


Knowing
this information, which can be accessed on
-
line or in the
University C
alendar, can be very helpful
if disability
-
related situations arise that affect your
c
apacity

to deal with the academic demands.



9.

Maintain contact with your Advisor throughout the academic year
.


Your Advisor may be
able to help you reso
lve little issues along the way

before they develop into major concerns.


10.

At any time during the term,

SSDS encourages you to share your suggestions and
concerns
. We welcome any input that could help us better plan programs, services, and
accessibility at the University of Alberta.

Your input is welcomed and valued.


Funding Sources

for Students with Dis
abilities




15

If you
are a student with a disability

who is
eligible for Canada Student Loans
, you should be aware of
the two grants

described below
.




1.

The Canada
Student

Grant for
Persons

with Permanent Disabilities



P
rovides up to $2
,
000 per loan year to be

used to f
or educational and living costs;



This award does not raise your funding by $2,000, it r
educes your total loan

indebtedness
by
up to
$2
,
000

per
year
;



For first time applicants the grant must be applied for

by completing the Schedule 4 form
(paper
format, not online)
in the Student Loan Application package

and providing
disability
-
related
documentation
;



I
f you are continuing your studies and have

previously

received
the Canada Access

G
rant
,

then it
will

be
automatically
disbursed

to you when you re
-
apply for student loans
.



2.

The Canada
Student

Grant for
Services and Equipment for Persons

with Permanent Disabilities



P
rovides up to $8
,
000 per loan year to cover the cost of fee
-
for
-
service disability
-
related
accommodations requi
red due to permanent
disability;



C
overs accommodations such as note
-
taking, interpreting and
R
ealtime transcription (CART),
tutoring, academic strategist support, academic aide support, alternate format,
academic strategies
(learning supports), specialized transportation,
and
the acquisition of specia
lized equipment and/or
software;



C
overs
other areas of support
including
:

o

P
sycho
-
e
ducational assessments

which may be funded
up to 75%
through this
grant
;

o

A
daptive technology
support including

training

to develop proficiency in the

use of
adaptive technology
; and,

o

C
ertain
accommodations
required for
field placement or practicum

support
.




Once the grant application has been

approved by Students Finance,
you will receive a cheque

for the approved amount of the grant. This cheque

will be clearly marked “
Grant for Students
with Permanent Disabilities
” and will be accompanied by a
Notice of Assessment

letter.
Please read the letter carefully and make sure you set this money aside to cover the
cost of
your disability
-
related accommo
dations and/or adaptive technology
.
The grant money

CANNOT

be used for any other purpose and you

MUST SUBMIT RECEIPTS

showing that the
grant issued to you was used for the purpose it was requested. Receipts should be sent to

Students Finance by the end o
f the academic year;




Bring either
cash

or a

personal cheque to SSDS Reception to pay for the SSDS
-
provided
services that are listed on the ISP (e.g., note
-
taking, alternate format materials, and learning
strategy support). A receipt will be issued by SSD
S for

the money paid to the Office, and a
copy of the receipt can be sent to Students Finance at the time of payment;




Please note that the grant cheque may also include
money for non
-
SSDS
-
provided services

(also indicated on your copy of the ISP), such as

parking, non
-
SSDS tutoring, or special
equipment. Use that portion of the cheque to pay for the non
-
SSDS provided services you
receive.
Make sure you get receipts from your tutors, Parking Services, or other service


16

providers and submit them to Students

Finance before the end of the academic year. It is a
good practice to submit the receipts for services received from all sources to Students Finance
as soon as you get them.
;





Students are strongly encouraged to consult with the Manager, Adaptive Techno
logy Services,
before purchasing adaptive technology and other special equipment items;




Fees for the services provided by SSDS must be paid by the end of the academic year in
which services were received
. Outstanding payment may result in an
encumbrance being
placed on your student records. For more details see University Regulations, section 23.9.10,
University Calendar;





Any unused portion of the grant monies
must

be returned to Students Finance at the
end of the academic year
. When returning money to Students Finance for unused services,
your cheque should be written to

The Minister of Finance
;





If Students Finance does not receive receipts or the unused money from the CSG grant
issued, you will be considered in overpayment
to Students Finance. The “unaccounted
-
for”
amount will be considered a “resource” on your next loan or grant application, and your
eligibility for a loan or grant will be reduced

by the figure equal to that amount;




Please note also that while grant mon
ey, unlike a student loan, does not need to be paid back
to Students Finance, it is considered
taxable income

by Canada Revenue Agency. Thus, it is
important to keep
copies of receipts for tax purposes

as well;




If you have any questions regarding the pay
ment of services, please speak with your Advisor.




Services
for
which funding can be applied
for
include:


A.

Assistive Services




Interpreting and
r
ealtime transcribing (CART)



Note
-
taking assistance



Alternate format materials



Assistance in labs



Academic
aide support



T
utoring

(to offset impacts of

disability or condition in learning environment)



Learning strategist support



Specialized transportation and disability
-
related parking arrangements


B.

Specialized Equipment and/or Adaptive Technology




Assessments

t
o determine need for adaptive technology



Training
to develop proficiency in the use of adaptive technology



17



Acquisition of specialized equipment and/or software


C.

Other Supports




Some Field Experience support



SSDS S
ERVICES


ACCOMMODATED EXAM SERVICES


Overview


1.

Complete the

Request for Letters of Introduction

form.


This letter will advise your instructor that you
are registered with SSDS
, and eligible for specific services
;

2.

Present the
Letter of Introduction

to your instructor during a meeting with you
r instructor. The letters
detail the procedure(s) the instructor must follow to enable you to write your exams with SSDS. Book a
meeting ahead of time after reviewing your instructor’s office hours available on the course syllabus.
When preparing for th
is meeting, you might wish to read
page
4
5

in this Handbook (
Guidelines for
Approaching Instructors)
.


3.

Complete the

Exam Schedule

(green) form
http://www.uofaweb.ualberta.ca/SSDS/nav01.cfm?nav01=60549

as soon as you have the course
syllabus which provides information about your exams in the course. Exam dates and times for the
entire term are generally listed on the course outline or syllabus.
If that information is not in the
syllabus, ask the instructor to identify dates so you can register them with SSDS by the required
deadlines.


4.

Give your instructor a copy of the

Exam Instructions and Authorization

(orange) form
http://www.uofaweb.ualberta.ca/SSDS/nav01.cfm?nav01=60549

or

send them an email with an
attached electronic copy of the form at least seven days in advance of each exam to remind them that
you will be writing
your exam at SSDS. This form
gives authority for the exam to be written at
SSDS

and provides instructions regarding the proper administration of the exam (use of calculator,
open book, etc.).

The form must be completed and signed by the instructor,
not t
he student
,

and
enclosed with the exam.
This document is required before the exam can be written at SSDS.




An electronic copy of the form is available at www.ualbera.ca/SSDS under
Documents and
Form
s
-

Exam Accommodations
. When you receive the e
-
mailed confirmation of an upcoming
exam sent by the Exam Database/Exam Office (seven days and then three days prior to the
scheduled exam), use that as a reminder to get the
Exam Instructions and Authorization

(orange) form to you
r instructor.


Exam Accommodations




18

1.

Exam accommodations are determined by
identifying the affects the condition, disability and/or the
treatment of these impacts your ability to write exams. Examples of
accommodations
are:

extended
time, use of a computer, adaptive technology, alternate formats of print material, special equipment or
lighting, ergonomic furniture, the assistance of a scribe or reader, or other accommodations decided
up
on by you and your SSDS Advisor;


2.

Stude
nts in the PSLD program should speak with the Manager, PSLD program, regarding the use of

the
Spell/Grammar Check function

for exams. Use of the Spell/Grammar Check function for other
students is
not

permitted. Students at Augustana who require the use of Spell/Grammar Check should
contact their Advisor for arrangements;


3.

Most students write in small classrooms with 11
-
30 other students. In special circumstances,
when the
impacts

dictate such,

stude
nts may write in small groups of 3
-
4 or in individual rooms;


4.

During an interview

with your SSDS Advisor
, if it is determined that exam accommodations are an
appropriate support, the type of accommodations you require will be identified and recorded on
Th
e
Exam Accommodations Checklist

form
.


5.

You
will be asked to

sign the

Student Conduct Regarding Exams

form
http://www.uofaweb.ualberta.ca/SSDS/nav01.cfm?nav01=60549

.
This form provides information about
the University of Alberta’s Code of Student Behaviour regarding cheating, plagiarism, misuse of
confidential materials, and misrepresentation of facts. It is very important to remember that, regardless
of how pressured

you may feel before writing an exam, you must never violate this Code. Misconduct
is a very serious offence with major consequences.

It is important for you to know that the
consequences of cheating are severe
.



Exam Scheduling



1.

Complete the
Exam Sche
dule

(green) form
and submit
to the Exam Office (or SSDS office at
Augustana) by the deadlines indicated below:


Fall Term


Friday,
September
2
7
, 20
10


Winter Term


Wednesday,
January 2
7
, 20
1
1


In the case of any exam requests
made

after the above deadlines, exams which occur within the
two week period
following

the date of submission cannot be accommodated. Two weeks advance
notice is required
.


*Always ask for a
date
-
stamped copy

of the Exam Schedule you are submitting to the Exam Office*


2.

Within a day or two after your exam schedule has been submitted, you will be able to view it on
-
line in
SSDS Exam
Studentview

at
https://www.xact.ualberta.ca/ssds/studentview.cfm





19



This database is confidential and secure, and can only be viewed by you. You have
read
-

only access
; therefore, you must notify the Exam Office of any changes that need to be made
to your
Exam Schedule



To ensure your exam details are up to date, review your personal exam schedule on
Studentview

on a regular basis.


3.

Notify the Exam Office

regarding all
changes

to your
Exam

Schedule.
Changes include adding or
dropping a course, changes to instructor
information, date of exam, time of exam
,

or duration of exam

(how long it is)
.

Verify the exam details

course, date, and duration

by responding to the
automatically generated Exam Database e
-
mails that are sent to all SSDS students one week prior,
and the
n three days prior, to a scheduled exam.


4.

You can let the Exam Office
know of
changes

one of
three

ways:



Complete a

Changes Required to Green Sheet

form available at the Reception
;



Call the Exam Office at 492
-
9816; or,



Send an email to
ssds.exams@uss.ualberta.ca



5.

If you need to cancel writing your exam(s) with SSDS,

immediately contact the SSDS Exam Office
to say that you are not going to write the exam. If you are deferring the exam, see
Section 23.5.6,
Absence from Exams
,
University Calendar
.


6.

SSDS has limited resources and a growing number of students requiring accommodations and
accessing services. Submitting the form after submission deadlines have passed may make it difficult
or impossible for the
Exam Office to provide the accommodations you need when you need them
.


7.

You will not be allowed to write exams at a different time
than your class,
unless extraordinary
circumstances

make

it impossible for you to write your exam at the regularly scheduled
time
.
After discussing these circumstances with your instructor, he or she must approve you to write at an
alternate time during SSDS office hours, providing the SSDS Exam Office can accommodate the time.
The instructor must confirm, in writing or by pho
ne, such alternate arrangements with the Exam Office.
Any new information relating to a change in exam start time must be reflected on the
Exam Instructions
and Authorization (
orange) form
,
when your instructor submits it
.


8.

SSDS final exams for Fall and W
inter
term
courses

are written either at the same time as in
-
class
exams or earlier (overlapping the in
-
class start time
by 30 minutes
)
;


For
North Campus

SSDS students
:



Any exams regularly scheduled for
9:
00
a.m.

start at SSDS at
8:
30 a.m.



2
-
hour exams regularly scheduled for
2:00 p.m
. start
at
SSDS at
1:00 p.m.




3
-
hour exams regularly scheduled for
2:00 p.m
. start
at
SSDS at
11:30 a.m.


Please note
: The

Official Final Exam Schedule

for
North Campus

students

is posted
by

the
Registrar’s Office at www.registrar.ualberta.ca
http://www.registrarsoffice.ualberta.ca/Examinations/FallWinter
-
Exam
-
Planner
-
20112012.aspx

.
Dat
es
and times

for your fall term exams
are generally
posted

on Bear Tracks
in November, while w
inter term
schedules become available in March.
Once you sign into Bear Tracks, go to “My Academics” on the


20

left hand menu

and “Exam Schedule”
.
Always consult th
is site and compare it to your own SSDS Exam
Schedule for accurate dates and times.



For
Augustana Campus

SSDS students
:




Any exams regularly scheduled for
9:00 a.m.

start at SSDS at
8:
0
0 a.m.



Any exams regularly scheduled for
1:30 p.m.

start
at SSDS
at
1:00 p.m.

F
or schedules:
http://www.augustana.ualberta.ca/offices/registrar/exam_schedule.html



The

Official Final Exam Schedule

for Augustana Campus students

is posted
by

the Registrar

at
the following site:
http://www.augustana.ualberta.ca/offices/registrar/exam_schedule.html



9.

Evening exams

are written at SSDS on the same da
y as other students but earlier than the scheduled
start
time, allowing for a
30 minute

overlap with the class writing time.
Y
ou are required to remain
supervised in the SSDS Exam Office until
30 minutes

after the class has started writing to ensure exam
security.
Exams should not be scheduled to end later than 9:00 p.m.


10.

Midterm exams

and
final exams
for

Spring/Summer courses

written through SSDS are written at
the
same time

as in
-
class exams. Exceptions are occasionally made for evening and weekend
classes when alternative arrangements are made;


11.

Know how your exam is going to be
delivered

to SSDS.


That is
the student’s

responsibility
. Check
with the Exam Office or on
StudentView

at least one day before your exam

to see if it has arrived at
SSDS

(u
nless you are picking it up from your instructor).

Exams can be delivered to SSDS
in
one of
five ways:



You can pick up the exam from the instructor in a sealed, signed, and dated envelope and
deliver it to SSDS
;



Your instructor or designate can drop it
off at SSDS
;



The exam can be faxed to (780) 492
-
6701;



The exam can be emailed to
ssds.exams
@uss.ualberta.ca;
or,



Your instructor can send it by
C
ampus
M
ail
at least 3 days prior to the exam
. This method of
exam delivery is
NOT

recommended
.


13.

Clarify with
the instructor how the exam will be

returned
. Unfortunately, SSDS does not have
sufficient staff to pick up and deliver exams.



Your instructor or designate can pick up the exam from the SSDS office
;



You can return the completed exam in an envelope, sealed, and signed by the Exam
Administrator or designate to the campus address indicated on the
Exam Instructions and
Authorization

orange form immediately after each exam; or,



The exam can be returned by
C
ampus
M
ail. This is
NOT

preferred as delivery is likely to be
delayed.


On the Day of the Exam




21

1.

Arrive

on time to write your exam
. Coming late may result in your time being
reduced

and you may
still be expected to finish writing
according to the

scheduled end time. If you exceed the allotted time,
SSDS is obligated to advise your instructor of the excess writing time you have had
;


2.

SSDS staff will do a security check of pencil cases, pockets, jackets, sweaters, and other bulky clothing
to ensure students are taking only approved items into the exam room.

Purses, backpacks, outerwear,
cassette players, cell phones, PDAs,
mp3 players,

clipboards
, etc.

are
not allowed

in exam rooms.
Please bring a watch or clock with you

to keep track of your time
;


3.

Scrap paper will be provided by SSDS unless otherwise directed by the instructor.
All

scrap paper will
be returned to the instructor with

the exam
;


4.

Students must
not

leave exam rooms during an exam without permission
;


5.

Students are

permitted to take

washroom breaks

(no time extension)
. Exceptions pertain to students
with medical conditions requiring more frequent or prolonged washroom
breaks


they will be given
time consideration.



6.

Food is
not

permitted in exam rooms or computer labs unless required due to a medical condition.
Only
bottled drinks

are permitted;


7.

SSDS staff will check students
regularly, but it is
the student’s

respon
sibility

to monitor
writing

time
and not exceed the allotted time; and,


8.

If you are unable to complete your exam, please contact the exam proctor immediately for assistance
and further instructions.



Permitted Items



Watch or clock

(cell phones, PDA’s, IPods, etc. cannot be used at timepieces)



Pens, pencils, and erasers



Drinks, if necessary



Food,
only
if required due to a medical condition



Any required medication(s)



Ear plugs



Calculator, if permitted by your instructor on the
Exam
Instructions and Authorization

form



Other items as approved by your instructor on the
Exam Instructions and Authorization

form



Scrap paper

(provided by either SSDS or your instructor and returned to your instructor with the exam)


Exam Checklist for Studen
ts




At the beginning of the term
, meet with an SSDS Advisor t
o discuss exam arrangements and
complete an ISP




22



During the first two weeks of classes
,

complete the
Exam Schedule

(
green
)

form and return it to
SSDS. Please make sure this form i
s filled out as

completely as possible
. Deadlines for
submitting these are:


Fall Term/Term I



Friday,
September
2
7
, 20
10


Winter Term/Term II


Wednesday,
January 2
7
, 20
1
1




During the first two weeks of classes
, make appointments with instructors and lab coordinators
to discuss your accommodation needs. Give the
Letter of Introduction

to the instructor at the
meeting.




Ensure you have a photocopy of your
Exam Schedule

(green) form
. If exam times, dates, or
dur
ations change, immediately notify SSDS (see det
ailed instructions abo
ve). Augustana students
are requir
ed to come in person to make any changes to their exam schedules.




One week (7 calendar days) before

your exam
: g
ive your instructors

the
Exam
Instructions and

A
uthorization

(orange) form to complete and return to SSDS
with the exam
.




One day before your exam
:
check to see that the exam
has arrived

at SSDS. If not,
contact your

instructor about your exam writing arrangements.




Arrive at SSDS at
least
fifteen

(15) minutes before your exam begins
. You will be asked to
leave your coat, backpack
,

and other personal items in the front office area

or with the exam
proctor
. You will only be allowed to take instructor and Advisor
-
approved items into th
e exam
room.





23

COMMUNICATION SUPPORT



Support Services for Deaf Students


For students who cannot effectively use their hearing in the classroom environment, support may include:




Sign language interpreting services



Captioning/CART services (Communication Access Realtime Translation)



Note
-
taking



Accommodated exam services



Orientation package for instructors



Orientation to the University and advice on how to be an effective student



Referrals to other support services,
with communication support as required
; and/or,



Referral to community organizations providing services and products to deaf and hard
-
of
-
hearing
persons


Support Services for Hard
-
of
-
Hearing Students


Support services for hard
-
of
-
hearing students are indivi
dualized. For students who can use their residual
hearing effectively in the classroom, support may include:




Note
-
taking



Accommodated exam services



Assessments using hearing amplification and speech reading enhancement technology



Loan or rental of equipm
ent



Assistance in accessing funding for purchase of equipment



Orientation package for instructors



Orientation to the University and advice on how to be an effective student



Referrals to other student support services available on campus
; and/or,



Referral t
o community organizations providing services and products to deaf and hard
-
of
-
hearing
persons


The above services can be arranged by scheduling an appointment with the Coordinator, Communication
Support Services, who will develop an
Individual Service Plan

(ISP) tailored to your needs. Augustana
students can make arrangements for Communication Support through the
North Campus

SSDS office.
Please speak with your Advisor to arrange a meeting in Edmonton.



FIELD PLACEMENT SUPPORTS


Students with disabilities may require accommodation support in clinical placements, internships,
cooperative placements, practic
a
, and other experiential learning courses.




24

Clearly, supports that have been suited to the classroom environment do not necess
arily transfer to the
work
-
like placement environment. Thus, SSDS has established a strong working relationship with faculties
to provide supports for students’ success in placements.


In preparation for an experiential learning course, students need to

consider that:



Each person’s accommodation needs are unique and variable across different environments;



Disability awareness, resources, and accessibility vary tremendously among various experiential
learning settings; and,



It is important to request prac
ticum accommodations
well in advance

of going out on a field
experience. Don’t assume that it will be a simple process to ask for accommodations once you are
in your placement.


Examples of practicum accommodations:



A field mentor who has sensitivity to t
he challenges of a particular disability;



The use of alternate format or specialized adaptive technology or equipment;



An individualized work schedule; and,



An alternate field placement location or project.


If your program includes

an experiential learnin
g component
, you

should

let
your

Student Advisor know as
soon as possible

so that
she

may refer you to Joanne Yardley, SSDS
Field Placement Liaison
, for
consultation.


TUTORING


If you need tutoring
to address the impacts on your performance in the
learning environment of a disability
or medical condition (or its treatment)
, you must discuss the matter with your SSDS Advisor. You may be
eligible for funding to cover the cost of tutoring
.




SSDS
North Campus

does not have a tutor registry
; therefore,
it is primarily up to you to locate a
suitable tutor for the course.

H
owever, h
ere are a few suggestions for how to find one
:



Check the
Tutor Registry

on the Students’ Union website
https://services.su.ualberta.ca/tutor/
;



Ask

your
instructor

or
department

office
;



Post an advertisement

with the Graduate Students’ Association
;



Ask your SSDS Advisor for help
;


Students at Augustana

have access to a small tutor registry posted on the SSDS bulletin board; however, it
is recommended that the student locate their own tutor as outlined in this section
.


SSDS has a
Tutoring Guide

http://www.uofaweb.ualberta.ca/SSDS/nav01.cfm?nav01=60549

h
andout that
can give you information and advice on
a variety of issues you may need to know about engaging a tutor
and getting the most out of their assistance. Ask for it at the Rec
eption desk
.

It includes information about
:



W
hat you
should
expect from your tutoring sessions
;



How to evaluate a prospective tutor suitability and compatibility for you



H
ow to decide how
much

tutoring
(
hours per week) you
need;



H
ow to assess the qualifica
tions of a prospective tutor
;



25



How much the tutor should be paid



How and when to pay the tutor



Where you should meet for tutoring sessions
; and,



How to keep track of the tutoring hours delivered

needed for funding reimbursement purposes
.



ALTERNATE FORMAT

MATERIALS


Based on your discussion with your Student Advisor, when the nature of your disability indicates the benefit
of receiving some or all of your print materials in alternate format, you will be asked to make an
appointment with the Manager, Alternate Format D
elivery (MAFD), to evaluate options; students at
Augustana may be required to travel to Edmonton

for this meeting.
The MAFD will also discuss the
procedures and timelines for receiving requests for alternate format production of course materials and
exams
, where required.


Materials that are not available from CNIB, Recordings for

the Blind and Dyslexic (RFB&D)
3
, from the
internet, or directly from publishers can be produced in another format

on
-
site
.

Alternate formats
considered will depend upon the natu
re of
the impacts of the
disability
or medical condition on perceiving
print materials, as well as

the equipment/software that you will be using.


In
-
house production involves
scanning and, in many cases, editing materials so that they are appropriate for
your use as alternate
formats.


Formats include
e
-
text
,

large print
,

Braille
,

and
mp
3

production.


In all cases, the preparation of
materials ta
kes many hours
and not all texts, or portions of some texts, are suitable for adaptation.

You

are
encouraged to

bring in materials at the
earliest possible date

after meeting with the MAFD.


Flatbed scanners are available in the lab
if you

wish to convert some of
your

materials
yourself
.

Use of the
bulk scanner can be arranged through the
MAFD, if it is not being
used by AF staff.



COMPUTER LABS


Martha Johnson Student Lab (
North Campus

SSDS office)


SSDS supports an in
-
house adaptive technology computer room called the “Martha Johnson Student Lab”.
It has 10 student stations, which consist of 9 PC stations and 1

Pentium
-
based iMac station with OSX
Tiger. The stations include

1

scanning station, and 10 CD/DVD burning stations. Each PC station is
equipped with the Microsoft XP Professional operating system, Microsoft Office 200
7

(Word, Excel, Access,
PowerPoint, and Publisher), as well as ZoomText
, JAWS, and Kurz
weil 3000.

Some computers have
additional software
such as
(
Dragon Naturally Speaking, Inspiration, TextHelp,
and
Openbo
ok) which are
clearly labeled.
T
he lab
also
featu
res 2

CCTV units for
the
use
of

who are partially sighted,

and a video
phone system for use by
D
eaf and hard
-
of
-
hearing students.



3

RFB&D is located in Princeton, New Jersey, and has an extensive library of textbooks on tape, as well as a recording
service for new ti
tles.


Membership with RFB&D is required to access materials.


Apply on
-
line at rfbd.org, by telephone at
1
-
800
-
RFB
-
TEXT, or ask for information at SSDS.


Please note that RFB&D e
-
text is not available in Canada.



26

Academic Information and Communication Technologies (AICT)


computer labs


SSDS supports 39 other
North Campus

computer labs

that are equipped with Adaptive Technology (AT)
software. The link below will give you further information regarding those labs, including specific software,
location maps, and hours of operation. To find a listing of which labs are equipped with the sp
ecific AT
software you require
,
go to the link below and click on the left hand bar named “Find Software”, then scroll
down to the form field named “Find Software” and select the software from the list presented, e.g.,
ZoomText. Then click “Find Labs” and

you will get a full listi
ng of all labs which house ZoomT
ext.


The
AICT

computer labs


link is:
http://www.labs.ualberta.ca/



Augustana
Campus
has a number of computer labs that are accessible for students wi
th disabilities
.
Please contact
the Augustana SSDS office if you require a particular program to be installed on the
computers in the labs there, or if you require any assistance in the labs.



ADAPTIVE TECHNOLOGY AND SPECIALIZED SOFTWARE


Adaptive techno
logy a
ssessments are done to determine the best fit of technology to
an
individual
’s

needs.
Training is provided to ensure that students are able to use the adaptive technology efficiently and to its full
potential.


Alternate Access

Computer access
without the use of standard
Qwerty keyboard and/or mouse.



Tracker



Infrared



On
-
screen keyboard



Switches



Jouse



Touch Screen

Voice Recognition (VR) Software

Speech is converted to computerized text via
microphone.



Various Dragon VR packages



Voice Direct



IBM


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Print Magnification Software

Enlarges on
-
screen text and images for blind and
partially sighted individuals.



ZoomText



Enlarge



Magic



Bigshot

Voice
-
Output Software

Electronic text is synthetically read aloud, giving full
access to all
Windows
-
based/DOS applications,
including internet and e
-
mail.



JAWS



Artic



ZoomText



Kurzweil 1000 and 3000



Q
-
talk



Text Help Gold

Learning Assistive Software

Assists with creative thinking, concept and
knowledge mapping, project outlines, reading and
writing
.



Inspiration



Kurzweil 3000



27

Word Prediction Software

Assists persons with dexterity difficulties and
learning disabilities.



Help you Key



Wi Vik



Soft
-
type



Texthelp (Read and Write)



Kurzweil 3000

Closed Circuit TV Reader

Stand
-
alone or portable units which
provide
immediate access to magnification of text, graphs,
pictures, etc.



TVi Zoom



Flipper



Pico



Optelec



Visual Tech



Merlin

Keyboard Options



Qwerty



Ergonomic



Split



Floating Flex



One
-
handed



Datalux



Dvorak

Mouse Options



Standard/Serial



Kensington Roller Ball



Infrared



Jouse



Dragger



Tracker



Penny Giles



Optical

Scanning Software

Scanning programs that provide the ability to easily
and accurately scan text.



Ruby Open Book



Omni Page Pro



Kurzweil 3000

Scanner

Through optical character recognition, scanning
convert
s data, text, and pictures into digital format
so that they can be converted into various alternate
formats, e.g., synthetic recording, Braille output.

Braille Embosser

Provides access to desktop publishing for Braille
users and produces tactile charts
and graphs.



Versapoint



Mountbatten



Perkins Brailler

Mobility Aids



Motorized scooters



Powered wheelchairs



Manual wheelchairs



Crutches

A limited number of units are available for use on a
shared or short
-
term basis.

Braille Voice
-
Output Note
-
taking Device

P
ortable computer with voice output and refreshable
Braille display. Can have a Braille or Qwerty
keyboard.



Braille and Speak



Braille Lite 40



Pac Mate

Voice
-
Output Note
-
taking Device

Portable computer with voice output which uses a
standard keyboard.



Type
and Speak

Note Taking Device

Portable computer with small screen display for
taking notes in class.



Alpha Smart 3000



Dana



Dana Wireless



Quick Pad

Voice
-
Output Dictionary & Thesaurus

Electronic dictionary and thesaurus with voice
output and large print.



Language Master



28





29




















NOTE TAKING SERVICES



Volunteer note
-
takers will be recruited by SSDS for students who are eligible for this service.




Complete the
Request

for Note Takers

form
http://www.uofaweb.ualberta.ca/SSDS/nav01.cfm?nav01=60549



Communication Aids

TTY:

Telecommunication device which allows
individuals who have a hearing loss or who have
speech difficulties to communicate by telephone.



Courtesy TTY at SSDS
North Campus



Pay TTY’s are also located on main floor of

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Personal Listening Systems:

Information spoken
into a microphone by the instructor is delivered
directly into a headset to minimize background
noise and to amplify the voice.



Porta IR



Pocket
Talker



FM System



AudiSee

Voice
-
Output Calculator

Portable scientific calculator with voice output.



Audio Calc Talking Scientific Calculator




Recording Devices

Analogue and digital voice recorders for audio notes
and playback of digital or taped texts.