The California State University

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Dec 4, 2013 (3 years and 10 months ago)

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The California State University
Accessible Technology Initiative and
the Academic Library

Presented by Linda Salem

Education Librarian/Head, Reference
Services Division

San Diego State University Library

Accessible Technology Initiative (ATI)



California State University's (CSU)
ongoing commitment to provide
access to information resources
and technologies to individuals
with disabilities.

System Response to Legislative
Mandates


To ensure compliance with
accessibility standards for
information and electronic
technology (Section 508).

CSU Policy on Disability Support and
Accommodations


"It is the policy of the CSU to make information
technology resources and services accessible to
all CSU students, faculty, staff and the general
public regardless of disability.“


T
he chancellor’s office ATI website
http://www.calstate.edu/accessibility/




Three
-
Point Program

1.
Accessible web sites.

2.
Accessible instructional material.

3. Procurement of accessible electronic

and information technology .


Vision


To create a culture of access for an inclusive
learning and working environment.


Mission


To help CSU campuses carry out the CSU policy
by developing guidelines, implementation
strategies, tools and resources.






Principle of Universal Design


To apply universal design, an
approach to the design of products
and services to be usable by the
greatest number of people
including individuals with
disabilities.






Strategy


To stimulate collaboration to effect
changes that

will ultimately benefit all.

California State University Campus

CENTRALIZED

ATI
Office@Chancellor’s

Office


website information


ATI history


Model campuses


Newsletters


Communities of practice for
information sharing


Much more…

DECENTRALIZED


23 campuses


There is varied leadership
for ATI planning and
implementation at
individual campuses based
on what works best for any
campus.

CSU Libraries

CENTRALIZED

The Digital Library Systems
office ensures accessibility
in digital library systems
under development and in
use.

DECENTRALIZED


Academic libraries at 23
campuses.


Departments in libraries


Instruction/Info Literacy


Web Design


Collections


Research/Reference


Public Services


Technical Services/Metadata


Media center


etc…

Purpose of the Study


The purpose of this study is to find out who is
working on ATI in California State University
libraries, and to find out what expertise they
have developed, what lessons they have
learned, and what topics they most want most
to discuss with colleagues at other CSU libraries.

Survey




People working on ATI topics in a CSU academic
library.


15 out of 23 campuses have responded so far.

Responses


Q. What is your main area of work in the
library?


Most worked in the areas of instruction,
reference, electronic resource management, and
web design.


There were fewer from technical services and
access services but there were some.


Responses

Q. Of the three ATI areas of web accessibility,
instructional materials accessibility and
procurement, which is your area of focus?


Most respondents were focused on instructional
materials and web accessibility development.
Far fewer reported procurement as something
they worked on.

Responses


Q. Would you like to participate in a
discussion forum on these topics?


71% would like to participate in some
discussion forum.

Topics You Most Want to Discuss


Universal design plans and individual
accommodation


Timely and accurate provision of
instructional materials


Topics You Most Want to Discuss
cont’d


Understanding how much can be done with
current resources.



Methods used to measure success.


Topics You Most Want to Discuss
cont’d


Needs assessment of the library research
intensive student.


Pitfalls encountered in moving to library
compliance with ATI.



Topics of Lesser Interest


What the library set out to achieve.

Legacy materials and access.

Database negotiation approaches.

Vendor information related to compliance.


Would Most Like to Know How Others
Are Addressing?



Mobile technology use in the library


Communication/collaboration with disability
services and IT


Identifying and accommodating student needs
while maintaining privacy


How do we best accommodate student
f
rom
Disabled Student Services who need research help
but have difficulty using the databases.


Training for creating accessible documents


Captioning videos and other multimedia

Successes


Designed top
-
level library web pages with
focus on accessible content and design.


Have kept the software up
-
to
-
date in the
assistive technology lab.


Made instructional and other documents
accessible.


Participated in campus website migration to
Drupal with accessibility features
incorporated.

Successes


Library faculty and staff have been trained on
how to create accessible content and
materials.


Many librarians attended training sessions on
ATI/UDL offered through the campus teaching
and learning center.


We are up
-
to
-
date on software and resources
to achieve goals.

Successes


We added common language to our catalog
records to facilitate retrieval of closed
captioned items.


We partnered with student disability services
and IT to provide equipment and software for
accessibility workstations in the library.


Drafted an instructional materials checklist for
faculty.



Successes


Greatly increased number of accessible
computer workstations.


Moved accessible workstations from isolated
rooms into open labs and other open library
spaces.


Website is compliant as possible, given
software limitations.


Did an inventory of accessibility issues related
to the library and its resources.

Successes


Created captioned and fully accessible video
tutorials.


Continue to add captioned videos and films to
the collection.


Have an accessible website and documents on
the website.

Successes


Created accessible handouts.


Use Text/SMS and Skype capabilities for
communication.


Made the website accessible in short time
through cooperation with library systems, web
librarian and instruction librarians.

Challenges


Clarification of who on campus is the point
person for procurement for Information
Technology, the library, Disabled Student
Services, for the software/hardware we buy.


Procurement of special databases.


Not enough
s
taffing, training, funding.


Challenges


Lack of funds to convert all of our videos and
films to captioned format.


It can be confusing to determine what formats
are best for accessible instructional materials.


No budget, unclear focus, shifting priorities
within ATI, and limited staffing.

Challenges


Lack of software (inter) compatibility.


Conflicting demands from disability services.


How to educate faculty that compliance with
ATI implementation is not a barrier.


Have not fully addressed how to convert
legacy information literacy instructional
materials to accessible format.

Challenges


High turn over of student assistants who are
trained to work with library faculty on making
documents accessible on a continual basis.


Need to build more campus support and
cooperation.


Working with software vendors whose
solutions are not as flexible in meeting ATI
standards.

Next Steps



Seek grant funding to hold a forum or discussion
list on the cogent topics one at a time.


Research library school curriculum on these
topics and identify professional development or
training opportunities that address these topics in
a course.


Follow new publications, like the newly published
American Library Association book on
a
ccessible
technology.

Areas for Further Research



What is the assistive technology/accessible
technology competency of librarians?


What are the needs of the research intensive
student?


What is the best way to keep software and
hardware up
-
to
-
date and to keep librarians
trained in their use?

Contact

Linda Salem

Head, Reference Services Division

Education Librarian

San Diego State University

salem.sdsu@gmail.com

619
-
594
-
5148