Assoc. Prof. Millie Rivera
Head, Communications and New Media Program
Director, Social & Cognitive Lab,
Interactive and Digital Media Institute
National University of Singapore
ICT statistics
Brief ICT history
Intelligent Nation Master Plan
Key initiatives and targets
E
-
government initiatives
E
-
lifestyle and interactive and digital media
initiatives
Digital divide and cyber security
Other measures
1981
–
National Computer Board created
1997
–
Cellular operators licensed to compete
with incumbent
1998
–
First broadband network started
operating
2000
–
Telecom market liberalized
Competition in fixed and mobile services
Lifting of equity restrictions for foreign
operators
2005
–
3G services begin
Intends to roll out next generation ICT
infrastructure by 2012
Symmetric broadband access speeds of up to
1
Gbps
Internet Protocol Version 6 compliant
Goals
Pervasive connectivity
Complementary wired and wireless networks
for seamless connectivity
Enable new broadband services/applications
Spearhead the transformation of key
economic sectors, government and
society through more sophisticated and
innovative use of ICTs
Establish an ultra
-
high speed and
pervasive ICT infrastructure
Develop a globally competitive ICT
industry
Develop an ICT
-
savvy workforce
Two
-
fold increase in value
-
added infocomm
industry to SGD 26 billion
Three
-
fold increase in infocomm export
revenue to SGD 60 billion
80,000 additional infocomm related jobs
At least 90% of homes using broadband (from
78% now)
100% computer ownership for all homes with
school
-
going children
Singapore already has an efficient e
-
government platform
All services that can be placed online
are already available
9 out of 10 people who transacted with
the government had done it online at
least once in past 12 months
New goal is to transcend organizational
structures
Changing rules and procedures so government
services can be better integrated around
customer/citizens’ needs
Agencies will streamline common functions
and integrate backend process (e.g. human
resources and finance)
More emphasis on mobile services
Citizen Access Centers for those without
internet access will be increased from 5 to 25
Increase citizen participation in policy making
process and strengthen relationship with
citizens through ICTs
Government online consultation portal
E
-
engagement (more later re. AIMS)
Government will allow private partners who co
-
create and develop e
-
government solutions to
retain IP to enhance their business and export
opportunities
Make it easier and more convenient for
businesses to transact with government online
Key licensing authorities have integrated 40
strategic services in the online business
licensing portal
Businesses can obtain licenses within a few
working days when applying online
May not apply to foreign
-
owned
businesses
Online banking is most popular online
application
Six in 10 internet users 15 yrs and above use
Internet for leisure
Playing computer games
Downloading/uploading digital photos
Listening/downloading online music
Reading publications
Watching films
SGD 500 million set aside for R&D in IDM sector
Funds administered by National Research
Foundation
But additional funds come from Infocomm
Development Authority, Media Development
Authority, and Ministry of Education to fund
IDM
-
related projects
iN2015 masterplan seeks to create “ICT
bridges” to ensure that the poor, disabled and
the elderly are not left out
For the young
New PC Plus program
–
will provide highly
subsidized computers and internet access to
10,000 low
-
income households
For the disabled
Provide ICT training opportunities to help
them obtain employment
For the elderly
Workshops on the use of mobile devices
Computer training
Key areas in need of enhancement
Lack of experienced professionals in cyber
security
Businesses’ cyber/IT security
Lack of awareness among employees
Projects being planned under masterplan
Infocomm Vulnerability Study on National Critical
Infrastructure
National Authentication Infrastructure
National Cyber
-
Watch Center
OTHER MEASURES
Recent law requires bulk spammers to
clearly label their emails by including
<ADV> in the subject heading
Allows recipients to opt
-
out through
unsubscribe requirements
Allows legal action against spammers
with damages up to SGD 1 million
Not effective with overseas spam
After many years of consultation and delay
tactics by operators, Infocomm
Development Authority finally implemented
a “true” number portability scheme
Common centralized database for fixed,
post and pre
-
paid mobile service providers
Switching between operators should take
one day
Advisory Council for the Impact on New
media in Society
Set up in 2007 to
Discuss impact of new media
Commission research on impact of new
media
Make recommendations to
policymakers
E
-
engagement
Go beyond public consultations and join
discussions initiated by citizens
Abandon policy of not responding to online
media feedback from public
Do research on e
-
engagement/learn from
other countries
Political content
Remove registration requirement for
individuals, groups or political parties that
provide political information online
Extend list of allowed political activities that
can be carried out online
—
e.g. podcasts,
blogs, etc.
Decriminalize the making of party political
films
Protection of children
Singapore already has a law to protect
children against sexual predators
Set up new agency to coordinate education
programs to protect/educate children and
parents
Lift ban of 100 “offensive” websites
Provide filtering software to parents free of
charge
Defamation
Electronic Transactions Act already protects
ISPs and NSPs with respect to third
-
party
material to which they merely provide access
AIMS recommends the same limited immunity
for content providers/aggregators
Take down defamatory material upon
credible request that a person has been
defamed
Thank you!
Email address: mrivera@nus.edu.sg
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