2 NS1000 V3.0 Remote worker features_Rev1.0_06Aug2013x

apprehensiveheehawNetworking and Communications

Oct 26, 2013 (3 years and 7 months ago)

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NS1000 V3.0

-

Remote worker features
-

Rev1.0 6 Aug., 2013

2

Table of Contents

1. Overview

2. Features

3. How to program

3

3

Chapter 1


Overview

4

1. Overview

Use remote worker features for effective and productive work on the road.

Solution


When an unanswered call is forwarded to an outside, such as a cellular phone, the forwarding extension


will continue ringing until the forwarded call is answered at either phone.

One Numbered Extension*

Features and Benefits >>


Both of paired phones ring simultaneously.


Call can be switched between paired phones by simple operation.

Remote worker can call through NS as Extension


Registered cellular phone is automatically recognized as PBX extension when calling through DISA.

Follow
-
me (CA integrate with public telephone number)
*


CA can work with Remote worker’s phone.


External call or Internal call can be made through CA.

Easy Remote Extension Installation with
Built In Media Relay GW
*

* Features New for V3

Remote worker’s phone can ring as Extension

Parallel Ringing at Office desk phone and Remote worker’s phone


Remote worker can use their IP desk Phone to anywhere by connecting to the internet.


Up to 4 outside phone number can be assigned as members of an Incoming Call Distribution (ICD) Group.

Enhance Transfer from Outside Destination*


Mobile phone user out from office can transfer call to any location.

5

5

Chapter 2


Features

6

NS
1000

VPN

VPN

Main

Extn
.
100

(Media5
-
Phone)

Virtual Extn.100

(Sub Extn.101)

Main

Extn
.
200

Virtual Extn.200

(Sub Extn.201)

Both of paired phones ring

simultaneously.

One touch transfer between
paired phones
by feature
dial or pressing FF key (*1)

Internet

Cellular

NW

ITSP

<Wired/Softphone combination>

<Wired/Wired combination>

Any combinations of wired phones or combination of wired phone and Media5
Softphone/other softphone can be used with same extension number in a pair.

2
-
1 One Numbered Extension

2.

Features

(*1) The function code is `*41+NNN` (NNN: Pared Extension #), Need to set up this to FF
-
Key for


One touch Operation

7

The following table shows availability of the feature with combination of type
of terminals.

IP
-
PT/UT
series

DPT/APT

SIP DECT

3
rd

Party
SIP
-
SLT

Soft
-
phone

Legacy
PS

SLT

IP
-
PT/UT


series

OK

OK

OK

OK

OK

O
K

OK

DPT/APT

OK

OK

OK

OK

OK

OK

OK

SIP based

DECT

N
A

N
A

N
A

N
A

N
A

N
A

N
A

3
rd

Party

SIP
-
SLT

OK

OK

OK

OK

OK

O
K

OK

Soft
-
phone

OK

OK

OK

OK

OK

OK

OK

Legacy PS

N
A

N
A

N
A

N
A

N
A

N
A

N
A

SLT


OK

OK

OK

OK

OK

OK

OK

Note: Wireless terminal could not work as main terminal.

Wired Extension and Legacy PS can be paired by Wireless XDP feature.

2
-
1. One Numbered Extension

2
-
1 One Numbered Extension

Sub terminal

Main terminal

8

8

2.

Features

2
-
1 One Numbered Extension


Extension Database


COS setting and other extension setting of main extension are shared with sub extension.


Status control and DSS key


While one of the paired extensions is busy status, the extension for one number cannot be called


and the originator will hear busy tone. (in case of C.Waiting OFF)




DSS key that has main extension number shows busy status when either main extension or sub


extension has in busy status.



CLIP


CLIP data of main extension is adopted when sub extension makes an outgoing call,


when internal call from sub extension, the main extension number and extension name is shown


on the destination of LCD.



SMDR


SMDR data is shown as main extension number when either paired phone handles calls.



Message waiting Lamp


Message waiting lamp can be controlled to both paired phones.



Mailbox


Mailbox for main extension is shared with sub extension while pairing.

9

9

2.

Features

2
-
1 One Numbered Extension


Call log



Call log data is combined between paired extensions and user can use combined data as call log.


Note:


UT series SIP phone and other type of SIP phone, which includes softphone, cannot be used


the data because they have call log data in themselves locally.


Wireless XDP


Main extension and sub extension of this feature cannot be assigned as main extension of


wireless XDP.



Other conditions


Basically, other conditions related between main extension and sub extension obeys conditions


of wireless XDP feature.



10

10

2.

Features

2
-
2 Follow
-
me (CA integrate with public telephone number)

CA can work with mobile phone or home phone. Outgoing call or internal call can be

made by using CA from outside. Mobile/Home phone caller can make call to outside party
without own call charge. It is charged to PBX.
This feature only works with CA Pro.

[Operation scenario] (Case of mobile phone)

1)Input dial number for
Outside party
, and select “
phone (Mobile)”

as user device.

2)PBX make call to
mobile phone

and user receives the call with the mobile phone.

3)PBX make call to outside party.

4)Onece Outside party answers, conversation is established between
mobile phone

and
outside party
.

<Drop
-
Down

List>

Phone (Office): 8012

Phone (Mobile):

0901234567

Phone (Home): 0921234567

Custom Phone Number

Router

Router

PC (CA)

VPN

Carrier

1
)

2
)

3
)

4
)

Mobile

phone,


home

phone

Outside party

Note: LCOT is not available for follow
-
me feature.

11

Media Relay GW provide remote worker environment with easy installation.

By the function, just install extension without any extra setting at remote site.

2
-
3 Easy Remote Extension Installation with Built In Media Relay GW

Office

Remote Location
-

A

Remote Location
-

B

Internet

This function will be available for KX
-
NT500 series, KX
-
UT series SIP phone and
3
rd

Party SIP phone



Note:



P2P function does not work on this environment, need DSP power resource



NT54x series needs firmware update for the feature
.
(Version 01.020 or later)



3
rd

Party SIP Phone must support Blank UDP transmit capability, such as Media5, Bria.

Media

Relay GW

2.

Features

12

2
-
3 Easy Remote Extension Installation with Built In Media Relay GW

2.

Features

Comparison with external SBC

External SBC

Comparison List

(Meia5 501eSBC example)

Built
-
in Media Relay GW

External SBC

(Media5 501eSBC series)

Available Terminal

KX
-
NT5xx
, KX
-
UT series,
Standard SIP phone

KX
-
UT series, Standard SIP phone

Equipment Requirement

No additional equipment

Router, SBC

Compatibility for Encryption

(Signaling)

No

Yes (TLS)

Security Gateway function

(dividing the network into LAN
and WAN)

No

Yes

Router

Internet

WAN

LAN

13

13

2
-
3 Easy Remote Extension Installation with Built In Media Relay GW

2.

Features

Item

Summary

Max phone number


No limitation

(Depend on NS1000 DSP resources)

Note:


P2P communication cannot be used under this remote connection,


so that it needs to take care of DSP resource for the feature.


Encryption

No encryption for signaling (SIP/PTAP/MGCP) and media (RTP).


TR069(CWMP) for UT phone is available with https.

Number of https session is
Up to 20 for each unit
.


Note:



If user wants secure communication, using VPN connection is


recommended instead of this remote connection.



V3 also supports built
-
in VPN router function.


Please see “
4 NS1000 V3.0 Maintenance Feature Enhancement_xxx.pptx

for detail.


14

14

2.

Features

2
-
4 Enhance Call Transfer

to Outside Destination feature

PSTN

DISA

Transfer, Fwd, etc

A

B

PSTN

DISA

NS1000

Other PBX

PSTN

C

The

call

from

“outside”

is

reached


to

“A”

via

NS
1000

is

transferred

to


“any

location”
.

(2)

(3)

(4)

(1)

(1)

From Mobile (A) to Extension

䕸琱E2




⡁lr敡ey 獵ppor瑥t


Ext101

Ext201

Mobile phone user can transfer a call via NS1000 to any location such as outside user

or other PBX via TIE line.

It is currently limited to transfer within own PBX only.

Note: Held call can be retrieved by dial # before answering the transferred call on destination

Ext102

Call to Ext101

(2)

From Mobile (A) to PSTN (B) (Supported at this version)

(3)

From Mobile (A) to Extension

䕸琲E1


vi愠TI䔠 ⡓(ppor瑥t 慴a瑨i猠v敲獩on)

⠴⤠ Fro洠Mobil攠⡁⤠瑯 偓PN ⡃⤠vi愠TI䔠 ⡓(ppor瑥t 慴a瑨i猠v敲獩on)

15

15

Chapter 3


How to program

16

16

One Numbered Extension

3.

How to program

Pairing Setting by
WEB
-
Maintenance Console

Set up pair extension number to “Wireless XDP/Shared Extension” field.

The operation is same as S
-
XDP setup.

17

17

One Numbered Extension

3.

How to program

Pairing Setting by
Feature Number dialing

Set/Cancel operation is available with

Sub
-
Extension
.

The operation is same as S
-
XDP setup.

Note: COS setting for Main Extension must be “Allow” (default).

Main

Ext

Sub Ext

18

18

Follow
-
me (CA integrate with public telephone number)

3.

How to program

Phone numbers for Mobile/Home are setup on CA Contact information.

Mobile/Home phone number registration.

19

19

Follow
-
me (CA integrate with public telephone number)

3.

How to program

How to make call to Outside Party from
Mobile Phone
.

1.Select “Phone (Mobile)”

2.Enter number for Outside party

3.Make call

Note:

-
Once the Mobile Phone receives call from CA, CA become idle.

Since then, CA could not handle the call.

Therefore disconnect operation must be done with Mobile Phone, not CA.


-
“Transfer
to CO” setting of COS must be enable (Default).

20

20

Follow
-
me (CA integrate with public telephone number)

3.

How to program

How to make call to Outside Party from
Temporary Use Phone.


1.Select “Custom Phone Number”

3.Enter number for Outside party

4.Make call

2.Enter “Temporary Phone number”

21

21

3.

How to program

UT

Phone

NT

54
X/
55
X

3
rd

party

SIP

WAN:10.0.0.1/29

LAN:192.168.0.101

Netmask:255.255.255.0

GW:192.168.0.254


Internet

WAN: Global IP address


provided by ISP


NS1000

Router1

Router2


LAN:192.168.10.254/24(DHCP)


LAN:192.168.0.254/24(Static)

1. Diagram of system configuration example with
External Router

Head office

Remote office

<Port forward setting>

RTP

SIP

CWMP(HTTP)

CWMP(HTTPs)

SIP MLT DATA(HTTP)

SIP MLT DATA(HTTPs)

NTP

MGCP

PTAP



DSP#1
-
1:192.168.0.102

DSP#1
-
2:192.168.0.103

DSP#2
-
1:192.168.0.104

DSP#2
-
2:192.168.0.105

Easy Remote Extension Installation
-
System Configuration
-


22

22

3.

How to program

Protocol

Range of port number

Destination

Description

RTP

16000
-
16511(UDP)

192.168.0.
102

Send RTP to
DSP#1
-
1

16512
-
17023(UDP)

192.168.0.
103

Send RTP to
DSP#1
-
2

17024
-
17535(UDP)

192.168.0.
104

Send RTP to
DSP#2
-
1

17536
-
18047(UDP)

192.168.0.
105

Send RTP to
DSP#2
-
2


2. Setup near end NAT router (
Router1
)


Configure IP Port forwarding on near end NAT router for the following protocols


to allow receiving certain IP packets from phones placed on remote location.



2.1 Common setting : RTP

*They are same configuration as port forward for SIP
-
Trunk .

Easy Remote Extension Installation
-
Router settings
-


23

23

3.

How to program

Protocol

Range of port number

Destination

Description

SIP

15060(UDP)


㔰㘰
⡕䑐⤪

192⸱68⸰.
㄰1

Se湤⁓䥐⁴漠
P䉘B䱁N

⡐䉘(䱁丠䥐 A摤牥ss)

䍗MP⡈呔倩

7547⡔䍐C

192⸱68⸰.
㄰1

Se湤⁃nMP⁴漠
P䉘B䱁N

(PBX LAN IP Address)

CWMP(HTTPS)

37547(TCP)

192.168.0.
101

Send CWMP to
PBX LAN

(PBX LAN IP Address)

SIP
-
MLT Data

Download (HTTP)

7580(TCP)

192.168.0.
101

Send Data to
PBX LAN

(PBX LAN IP Address)

SIP
-
MLT Data

Download (HTTPS)

37580(TCP)

192.168.0.
101

Send Data to
PBX LAN

(PBX LAN IP Address)

NTP

123(UDP)

192.168.0.
101

Send NTP to
PBX LAN

(PBX LAN IP Address)

2.2
For
UT Phone

: SIP / TR069 / NTP

and
3
rd

party SIP phones

: SIP

*SIP protocol needs port number conversion

to
5060

from 15060.

Easy Remote Extension Installation
-
Router settings
-


24

24

3.

How to program

Protocol

Range of port number

Destination

Description

MGCP

2727(UDP)

192.168.0.
101

Send MGCP to
PBX LAN

(PBX LAN IP Address)

PTAP

9300(UDP)

192.168.0.
101

Send PTAP to
PBX LAN

(PBX LAN IP Address)

2.3
For
NT500 Phone

: MGCP / PTAP

Easy Remote Extension Installation
-
Router settings
-


25

25

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


3.

How to program

3. Setup NS1000


3.1 Setup for
UT Phone

and

3
rd

Party Phone


<IP Port Number settings >


The following parameters are used for this example.

Click on [PBX Configuration]
--
> [1.Configuration]
--
> [1.Slot]
--
> [Site Property]
--
>Main

<
-

Default value

26

26

3.

How to program

<
-

Default value

Click on [PBX Configuration]
--
> [1.Configuration]
--
> [1.Slot]


--
> [V
-
SIPGW16]
--
>[Card Property]
--
>[Common settings]

Configure Start RTP port number for NAT. ( common setting with SIP
-
Trunk )

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


27

27

3.

How to program

Configure IP port number setting for Remote SIP Extension.

<
-

Set up WAN address on

Router1

<
-

Default value

Click on [
Media relay
*
]
--
> Edit the each parameters
--
> Click on [Apply], and [OK]


*
New tab for Media relay GW feature

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


28

28

3.

How to program

Note: Perform System Reset for changes to take effect.

<
-

Default value

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


29

29

3.

How to program

The following parameter must be blank in this example.

“NAT
-
External IP address” is applied for each blank parameter.

In case WAN address is different by protocol, these filed is available.

<
-

Must be blank

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


30

30

3.

How to program

<Terminal Registration >

Register
UT Phone

to Virtual UT
-
EXT card in
Head office

Network.


Register
3
rd

party SIP Phone

to Virtual SIP
-
EXT card in
Head office

Network.

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


31

31

3.

How to program

<Remote setting for UT Phone port >

Click on [PBX Configuration]
--
> [1.Configuration]
--
> [1.Slot]


--
>[Virtual]
--
>[V
-
UTEXT32]
--
> [Port Property]


Select [
Remote (MRG)
] in the [Phone Location] column for UT Phone that will be used
at a remote site.


Select [
HTTPs
] in the [Protocol for Remote SIP
-
MLT] column.


Click on [Apply], and [OK].


Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


32

32

3.

How to program

Reboot the UT Phone by power reset or RESET command with the Phone manually.


Please wait until UT
-
SIP Phone is received the Remote Extension configuration.

The UT
-
SIP Phone will download the Remote Configuration parameters.

The UT
-
SIP Phone will be shown on display as following message

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


33

33

3.

How to program

<Remote setting for 3
rd

party SIP phone port >

Click on [PBX Configuration]
--
> [1.Configuration]
--
> [1.Slot]


--
>[Virtual]
--
>[V
-
SIPEXT32]
--
> [Port Property]



Select [
Remote (MRG)
] in the [Phone Location] column for SIP Phone that will be used
at a remote site.


Click on [Apply], and [OK].


Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


34

34

3.

How to program

<Terminal connection in Remote Office >

UT

Phone

NT

54
X/
55
X

3
rd

party

SIP

WAN:10.0.0.1/29

LAN:192.168.0.101

Netmask:255.255.255.0

GW:192.168.0.254


Internet

WAN: Global IP address


provided by ISP


NS1000

Router1

Router2


LAN:192.168.10.254/24(DHCP)


For UT Phone


Change network setting on local menu to
DHCP

from
Static mode

in this example.


And

connect to Remote Office network.


For NT Phone


Change network setting on local menu to
DHCP

from
Static mode

in this example.


Change SIP server domain address to
10.0.0.1(Router 1:WAN)

on local program menu.


And connect Remote Office network.

Static mode
-
>DHCP mode

Easy Remote Extension Installation
-
UT Phone/3
rd

Party SIP
-


35

35

3.

How to program

2.2

UT Phone remote extension setting
without pre
-
registration
.

Without pre
-
registration

in Head office, UT Phone is available as
remote extension with specified
configuration file
.

The procedure is basically same as remote extension feature with SBC.

Please refer to following document for details.

UT

Phone

LAN:192.168.0.101

Netmask:255.255.255.0

GW:192.168.0.254


Internet

WAN: Global IP address


provided by ISP


NS1000

Router1

Router2


LAN:192.168.10.254/24(DHCP)


Configuration file

SE Support site
-
>Reference Sheet

(https://eww.netreg.panasonic.co.jp/kms/)

Media5 Mediatrix501 (Setup_Guide_for_Media5_SBC_and_NS1000_Ver2_(LAN_Scenario)_Ver1_2.pdf)


5.2 Procedure for Method 2 with KX
-
UT Series SIP Phones.

Easy Remote Extension Installation
-
UT Phone
-


36

36

3.

How to program

2.3

Setup for
NT Phone


<IP Port Number settings >


The following parameters are used for this example.


C l i c k o n [ P B X C o n f i g u r a t i o n ]
--
> [1.Configuration]
--
> [1.Slot]


--
>[V
-
IPEXT32]
--
> [Card Property]
--
>Common setting

<
-

Default value

Easy Remote Extension Installation
-
NT Phone
-


37

37

3.

How to program

<
-

Enter WAN address in
Router1

<
-

Default value

Click on [
Media relay
*
]
--
> Edit the each parameters
--
> Click on [Apply], and [OK]


*
New tab for Media relay GW feature

Easy Remote Extension Installation
-
NT Phone
-


Configure IP port number setting for Remote
IP
Extension.

38

38

3.

How to program

<Terminal Registration >

Register
NT Phone

to
Virtual IP
-
EXT

card in Head office network.

Easy Remote Extension Installation
-
NT Phone
-


39

39

Easy Remote Extension Installation
-
NT Phone
-

3.

How to program

<Remote setting for NT Phone port >

Select [
Remote (MRG)
] in the [Phone Location] column for NT Phone that will be used
at a remote site.


Click on [Apply], and [OK].

Click on [PBX Configuration]
--
> [1.Configuration]
--
> [1.Slot]


--
>[V
-
IPEXT32]
--
> [Port Property]
--
>Remote Place

40

40

Easy Remote Extension Installation
-
NT Phone
-


3.

How to program

<Terminal connection in Remote Office>

UT

Phone

NT

54
X/
55
X

3
rd

party

SIP

WAN:10.0.0.1/29

LAN:192.168.0.101

Netmask:255.255.255.0

GW:192.168.0.254


Internet

WAN: Global IP address


provided by ISP


NS1000

Router1

Router2


LAN:192.168.10.254/24(DHCP)


LAN:192.168.0.254/24(Static)

-
Change network setting on NT phone to
DHCP

from
Static mode

in this example.


Change PBX address to
10.0.0.1(Router 1 WAN)

in local program menu.


And connect Remote Office network.

Static mode
-
>DHCP mode

41

41

3.

How to program

NT

54
X/
55
X

WAN:10.0.0.1/29

LAN:192.168.0.101

Netmask:255.255.255.0

GW:192.168.0.254


Internet

WAN: Global IP address


provided by ISP


NS1000

Router1

Router2


LAN:192.168.10.254/24(DHCP)


LAN:192.168.0.254/24(Static)

Without pre
-
registration

in Head office, NT Phone is available

as remote extension with the following procedure.


1.
Enter WAN address on terminal local menu.

2.
Register NT Phone with Web
-
MC.

1.Enter WAN
address on
local menu.

2.4

NT Phone remote extension setting
without pre
-
registration
.

2.Registration

Easy Remote Extension Installation
-
NT Phone
-


42

42

3.

How to program

2.4 Media Relay GW with
Built in Router

UT

Phone

NT

54
X/
55
X

3
rd

party

SIP

WAN:10.0.0.1/29

LAN:192.168.0.101

Netmask:255.255.255.0

GW:192.168.0.254


Internet

WAN: Global IP address


provided by ISP


NS1000

Router1

Router2


LAN:192.168.10.254/24(DHCP)


LAN:192.168.0.254/24(Static)

-
Even if use Built in Router, the configuration for remote extension is basically


same as in case of external router.

-
Please see “
4 NS1000 V3.0 Maintenance Feature Enhancement_xxx.pptx



for Router functions.


<Port forward setting>

RTP,SIP,MGCP,CWMP ……

Static mode
-
>DHCP mode

Easy Remote Extension Installation
-
Built in Router
-


43

43

END

44

44

Appendix

45

Appendix

Easy Remote Extension Installation with Terminal redundancy


Refer to the following document.


(Reference)NS1000 V3.0 Terminal_redunduncy_for_MRG_XXXX.pptx





46

Modification

20130806
-
01


2 NS1000 V3.0 Remote worker features_Rev1.0_06Aug2013.pptx


-

1st release