DOCX Format - MrKennethCarter.com

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Oct 28, 2013 (3 years and 7 months ago)

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Kenneth H. Carter II

Moreno Valley, CA 92553

HireMe@MrKennethCarter.com

http://MrKennethCarter.com

http://www.linkedin.com/in/mrkencarter



Highlight of Experience




Extensive experience with Microsoft Operating systems, Active Directory, and GPOs



Experience with Exchange 2000, 2003 & SQL Server 2000
-
2008



Extensive experience with Microsoft Visio and net
work documentation



Experience with network security and data assurance



Extensive experience in network design, implementation, maintenance, troubleshooting,
and end
-
user support


Areas of Proficiency




Network Support



Exchange 2003



Network
Infrastructure



PC/Desktop
Support



Windows Server
2003



Network Security



CISCO IOS



Windows XP/7



Active Directory



Backup Exec



Routing



T1/Frame Relay



DNS Management



Disaster Recovery



Sonicwall Firewalls



Wiring/Cabling



DHCP
Management



RAID 0,1,5



VPN Systems



Hardware


Network
:




Protocols:

NetBeui, RIP, IGRP, PPP, PPTP, L2TP, TCP/IP,

Services:

Active Directory, WINS, DHCP, DNS, HTTP, HTTPS, FTP, Telnet, SSH,
POP3, SMTP, SNMP, TFTP

Connectivity:

Ethernet, Fast Ethernet, DSL, , Frame Relay, MPLS

Media:

Twisted
Pair, Fiber, Coax, Serial, Wireless

Infrastructure:

Cisco switches/ routers/concentrator, ExtremeNetworks switches, HP
Switches, SonicWall firewalls,

Operating systems:

Windows Server NT4/2000/2003, Gentoo and Redhat Linux, HP/UX

Email Systems:

Exchang
e Server 5.5, 2000, 2003

Database Engines

SQL Server 7/2000/2005/2008, Oracle 9 for Windows, Oracle 9 for UNIX

Hardware:

Routers, Switches, Hubs, Firewalls, Wireless Access Points, Printers

Back
-
up Systems:

DDS, DLT, NAS, Backup Exec 9/10/11/,
ArcServer2000, Acronis

Fault Tolerance:

Disk mirroring, Duplexing, Striping, Hot stand
-
by, Dedicated hot standby,
Hot swap

Troubleshooting:

JFFNMS, Solarwinds Engineer Tools Set, SysInternals suite, Packeteer
Packetshaper,

Security Tools:

GFI Event Log

Manager, TraceSecurity Trace Compliance/Authenticate,
Look@Lan, LanGuard, Nikto, Sam Spade, Wireshark, Nmap, Symantec
Antivirus, InnoculateIT,

Applications:

Rightfax 9, Websense Webfilter/Data Security Suite, TrendMicro Interscan
Messaging Security Suit
e, Altiris, Microsoft SMS, Terminal Server, Citrix
Metaframe 1.8 and XPa,

Manufacturers:

Dell, Compaq, HP, Cisco, Intel, 3Com, SonicWall, Linksys, Dlink,
ExremeNetworks, Websense, Packeteer, Captaris, TraceSecurity, Symantec,
TrendMicro, Oracle, Computer
Associates, SecureWorks


Desktop
:




Desktop OS:

MS
-
DOS, Windows XP, Windows 2000/Pro,
Vista,
Windows
7

Pro/Ult

Hardware:

Laptops, PDA’s, Scanners, Printers, USB, Multiple Monitors

Applications:

Visio 2002/2003/2007/2010, Office 2000/2003/XP/2007/2010

Manufacturers:

Dell, Compaq, HP, Intel, Clone


Work Experience


Network Engineer

Altura Credit Union

Riverside, CA

Oct 2006
-

Feb 2010


Administrative Responsibilities
:



Administered, maintained, troubleshot and upgraded the Multi
-
LAN/Multi
-
WAN
environment



Maintained organization's Active Directory and Group Policy Infrastructure



Managed e
-
mail system including outlook web access



Designed and implemented new technologies and solutions as needed



Installed, upgraded and maintained software on all s
ervers, switches, routes, and firewalls



Performed troubleshooting and capacity analysis of servers, workstations and associated
systems



Created and maintained network documentation



Implemented and managed network monitoring technology



Managed and monitored

the anti
-
virus, anti
-
spam, outgoing mail filter and web
filter/monitor



Managed all server and infrastructure backups and restore operations



Managed all network security functions and operations



Provided advanced level technical support to users



Worked clo
sely with other departments/organizations and collaborated with other IT staff



Administrative Accomplishments
:



LAN/WAN containing 100+ network devices and servers



Created detailed network map and documentation of the network



Implemented and configured
JFFNMS to monitor all network servers and devices



Improved network uptime from 96.8% to 99.9%



Backed
-
up network the network using Symantec Backup Exec



Redesigned and implemented Active Directory and Group Policy structure



Improved LAN/WAN security from bel
ow
-
average rating to above average
-
rating



Continuously monitored Firewall, IDS/IPS, and Network Scanner logs for anomalies



Provided advanced technical support to a user base of nearly 500 users



Network Consultant (Pro
-
bono)

Thermal Electronics

Lake Elsin
ore, CA

Oct 2003
-

Feb 2005


Accomplishments in this Position
:



Designed and implemented Windows Server 2003 native mode environment



Set up a tape back
-
up system



Centralized and standardized virus protection throughout the organization



Implemented network
security standards



Designed and implemented the Active Directory and Group Policy infrastructure



Implemented standard maintenance procedures



System uptime exceeds 99.7 %



Systems Engineer

Vestas American Wind Technology, Inc.

Portland, OR

Feb 2001
-

May
2003


Administrative Responsibilities
:



Administered, maintained, troubleshot, and upgraded the LAN/WAN environment



Maintained the organization's Active Directory and Group Policy Infrastructure



Designed and implemented new technologies and solutions as nee
ded



Performed troubleshooting and capacity analysis of servers, workstations and associated
systems



Installed, upgraded, and maintained software on all servers, switches, routes, and
firewalls



Managed and monitored the anti
-
virus



Created and maintained net
work documentation



Managed all server and infrastructure backups and restore operations



Managed all network security functions and operations



Provided advanced level technical support to users



Worked closely with other departments/organizations and collabo
rated with other IT staff



Administrative Accomplishments
:



Provided outstanding technical support to a rapidly growing user base of 230+ users



Replaced obsolete dialup WAN Connections with Frame Relay at remote field offices
significantly improving their
productivity



Migrated a mixed Windows 2000 environment to native mode with minimal down time



Migrated exchange from 5.5a to 2000 with minimal down time



Designed and implemented a multi
-
gigabit LAN at the new facility in Portland



Administered 20 servers spr
ead across multiple locations.



Created a detailed network map and documentation of the network



Implemented network standardization techniques throughout the organization



Backed up servers using ArcServe in conjunction with tape RAID array, tape library and

single drive methods



Maintained 99.6% server uptime



Maintained work order request of 2 days or less for network related requests



Application Technical Engineer

Telenomics, Inc.

Temecula, CA

Jan 00
-

Aug 00

System Administrator tasks
:



Maintained IT equip
ment including servers, switches, workstation, routers, and gateway



Maintained all workstations



Provided user technical support



Managed data backup and restore operations



Managed Exchange server and virus prevention software



System Administrator Accompli
shments
:



Maintained Internet Gateway using a Macintosh series 6100 computer used and a
program called IT NetRouter



Installed new Ethernet cables (CAT
-
5 UTP) from the offices to the hub cabinet



Analyzed the company

s software inventory for license complianc
e and made
recommendations.



Set up and administered pcAnyware



Completed backups using STAC Replica single server version



Replaced workgroup environment with a client server environment



Development Accomplishments
:



Developed Windows NT version of PWare
(PWareNT)



Converted UNIX scripts into Windows NT DOS scripts



Modified PL/SQL scripts to work with the Windows NT scripts



Created an Microsoft Access front
-
end for PWareNT



Installed and configured Oracle for Windows NT version 8.1.5.0.0 and 8.1.6.0.0.



Insta
lled and configured the Oracle Client for Windows NT



Developed installation documentation for PWareNT



Wrote Windows NT installation scripts to streamline the installation process



Continuously analyzed the performance of PWareNT and made modifications as re
quired



Misc. experience
:



Gained exposure to HP UNIX version 10.10 and 10.20.



Gained exposure to HP3000 version 5.5.



Gained exposure to Cisco router (Cisco 1000)



Avionics Guidance and Control Systems Craftsman

United States Air Force

Nov 1990
-

Jan 1999


Job D
uties
:



Utilized unique and general electronic test equipment and tools to inspect, troubleshoot,
and repair various digital and analog computers and system components to the circuit
card and component level



Provided ongoing customer support services

to internal and external customers



Managed Air Force personnel and resources



Supervised and trained personnel as required



Education


Masters of Science Information Technology: Data Assurance and Security

Capella University

Minneapolis, MN

In Progress


Bachelor of Science Administration
:


Information Management

California State University

San Bernardino, CA

June 2006

Graduated with Highest Honors



Microsoft Certified System Engineer 2003

(classes no certifications)

New Horizons Computer Learning Center

Portland, OR

07/2002


03/2003




Microsoft Certified System Engineer NT4

Software Education of America

Riverside, CA

08/1999


01/2000




Academic Course Work


Under Graduate Studies

Course

Grade

INFO274 Database Management

A

INFO275 Information
Networking

A

INFO276 Systems Analysis and Design

A

INFO280 Information Mapping and Data Visualization

B+

INFO282 Programming in Visual Basic 6

A

INFO282 Programming in Visual Basic 2005.net

Audited

INFO309 Information Management

A

INFO372 Information

Technology

A

INFO378 Information Problem Solving

A

INFO474 Advanced Database Management

A

INFO475 Advanced Information Networking

A

INFO476 Advanced Systems Analysis and Design

A

INFO490 Information Systems Planning and Policy

A



ECON200
Microeconomics

A

ECON202 Macroeconomics

A

MSCI210 Applied Business Statistics

A

ACCT211 Accounting 1 (Introduction to Accounting)

A

ACCT212 Accounting 2 (Managerial Accounting)

A

MGMT230 Business Law

A

PSYC302 Management and Organizational Behavior

A

SCM304 Principles of Operations Management

A

MKTG305 Marketing Principles

A

FIN313 Business Finance

A

FIN314 Corporate Financial Management

A

PA315 Government Business Relations

B

MGMT330 Legal Environment of Business

A

MGMT490 Administrative
Strategy and Policy

A


G
raduate level Studies

Course

Grade

TS5004 Technical Writing (Spring 2010)

A

TS5010 Intro


to Enterprise Application Architecture (E
-
Business) (Summer 2010)

A

TS5011 Managing People and Technology (Fall 2010)

A

TS5536 Ethical &
Legal Consideration of Information Technology (Winter 2011)

A

TS5130 System Development Theory and Practice (Spring 2011)

A

TS5160 Business Foundations (Summer 2011)

A

TS5325 Enterprise Network Analysis (Fall 2011)


A

Secure System Development and
Cryptography (Winter 2012)

(Currently Attending)

Pending

Enterprise Security (Spring 2012)

Pending

Security Risk Management (Summer 2012)

Pending

Security Management Practices (Fall 2012)

Pending

Computer Forensics and Investigations (Winter 2013)

Pending

Data Assurance and Security Capstone (Spring 2013)

Pending


Technical Certification


Mastering Security+
Certificate

Villanova University Online

Tampa, FL

Dec 2010


Essentials of IS Security

Villanova University

Online


Tampa, FL

Sept 2010


S
ix
Sigma Green Belt Certificate

Villanova University
Online

Tampa, FL

Sept 2010


Microsoft Certified Systems Engineer

(MCSE

NT4
)

Dec 1999


A+ Certification


Nov

1999


Associations


Organizations: Beta Gamma Sigma, California State University