Strides for creating a computing environment of reliable network service, stable

ahemcurrentNetworking and Communications

Nov 21, 2013 (3 years and 6 months ago)

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Unit Name:

Information Technology

Unit Mission:


SUNY ESF Information Technology (ESF
-
IT)
develops and implements information and instructional technology solutions to support the College’s mission:
“to advance knowledge and skill and to
promote the
leadership necessary for the stewardship of both the natural and designed environment.”


Work Sheet for Uni
t Level Institutional Assessment

Results 2012





2011
-
12 Annual Objectives



2012
-
2013 Objectives

Unit Goal

Vision
2020
Goal
#*

Inst.
Priority
Code

(A
-
G)**

Actions planned
from 11
-
12

assessment

Check

If

Done

Key Performance
Indicator(s)

Target(s)

(desirable level)

Results of Assessment
(Data)

Actions to take in

12
-
13

Key Performance
Indicator(s)

Target(s)

(desirable level)

Goal # 1

Strides for
creating a
computing
environment
of reliable
network
service,
stable
servers,
customized
applications,
and
comprehensi
ve
computing
facilities for
students,
faculty and
staff.
Enhances the
security of
the
computing
1,2

B
, C

Improve data
network reliability
/redundancy.



Migration to a new

Information System




Upgrade
presentation
technology in
classrooms and
meeting
spaces.



S
upport Blackboard
Learning system


Expand wireless
network coverage




Review and evaluate
commercial vendors
and home
-
grown
solution
.


Support new digital
format






Renegotiate contract
with SU

Upgrade Moon,
Marshall; expand in
Jahn

and Waters



Communicate with a
focus group
.




Upgrade major
lecture rooms in
Baker.





Have enough
capacity for ESF
teaching needs.

All hardware purchase
d

but
cable

installation
delayed
.



Conclusion reached.





25 rooms outfitted and
upgraded; 2 LED
screen
replace in Baker 141;
Marshall auditorium
upgraded.



100 courses and 300 GB
storage space for ESF;
Turnitin software added.

Upgrade
underground
infrastructure for
optical fiber
cable

between campus
buildings.


Participate in SUNY
C
ommon
SIS

(Banner.)



Continue upgrade for
the rest of classrooms






Negotiate a new five
year contract with SU
;
work with Business
office to resolve non
-
NYS contract issues

Replace core
network switches
with

the
Cisco
equipmen
t.



Schedule on
campus
consultant

meetings and
demos


Secure funds for
new
equipment
purchase




Revisit capacity and
training issues

Test and verify new
network’s
per景r浡mce⁡ d
redundancy
.



偲ovide⁢ dge瑡ry
in景r浡瑩mn
慮搠
i浰汥浥m瑡tion⁰污n
瑯⁁d浩nistra瑩on


50%⁣污ssroom
s

can
suppor琠new⁤ gi瑡l
景r浡琮





Mee琠wi瑨⁅SF
’s

growing 瑥tcUing
needs.

environment
through virus
scan
ning,
patch
management
, regular
backups of
critical data,
and other
security
-
related
efforts.



Goals # 2

Monitors
new trends
in the
information
and
instructional
technology
fields and
develops and
implements
new
technologies
that are
tailored to
meet ESF’s
needs and
goals. ESF IT
promotes
“Green IT”
whenever
possible in

3


B


VDI (virtual desk
top
infrastructure)
project kicked off in
fall 2011 and will be
implemented
gradually campus
wide.





Make VDI available in
public computing lab
setting


Use Moon library as
the first trial base


Two
dozen VDI terminals
installed and
have
received
positive
feedback.


Continue expanding
VDI to administrative
computing area


Select a few
individual admin
staff to test;

Address

special
application
requirement
.


10



15

desktop PCs
to be replace
d

with

the
VDI terminals.

our practice.


Goal #3

Promotes
and
facilitates
research
computing
efforts via
providing

system
-
level
consultation
and technical
advice to ESF
research
community.






1,2


B


Establish a High
Performance
Computing Cluster







Secure funding and
sign vendor contract;


Test user
environment and
provide user access



Have many users (three
major professors and their
grad students from
Chemistry and
Environmental Engineering
Depts.)



Work with Academic
division to project
future needs. Secure
funding for hardware
maintenance and st
aff
support


Explore potential of
the HPCC and
recruit more
researchers to
utilize the system.


Expand to multiple
depts. and have
m
ore active users
in

the system.


Goal # 4

Through
active
participation
and
collaborates
with SUNY
Central
Administrati
on and
Syracuse
University to
ensure

5


B


Following NYS and
SUNY Central’s
security advice for
information security
related issues.





Implement Identity
management system



A network security
scan workshop
scheduled
.

Working with Info
Security officer and
HR in improving
campus information
security (ongoing.)


Actively participate in
SU’s project


Discover major
shortcomings in
network security.







Incorporate ESF
data/needs into SU’s
system
.


Some weakness spots
were discovered and
corrected.







Project rescheduled a few
times. It is on track again.


A
cting on the
weakness spots
discovered through
the
network
scan.






Add SUNY Federation
solution into the
picture
.


Address problem

areas through t
he
underground
infrastructure
upgrade project

and
core equipment
configuration.



Expand AD schema


Reach a low
er rick
level. Use self audit
and
vendor scan to
verify.






Be
able to support
SUNY TA
(time/attendance)
application
.

compliance
with related
IT standards
and






*

GOAL 1

Enrich academic excellence in both undergraduate and graduate education
GOAL 2

Provide an outstanding student experience
GOAL 3

Be the “go
-
to” institution with a strong and visible reputation
GOAL 4

Become financially secure and independent
GOAL 5

Strategically build and enhance partnerships and collaborative relationships
GOAL 6

Respond to the needs of society
GOAL 7

Invest in ESF
’s human
resources and physical infrastructure (
http://www.esf.edu/vision2020/vision2020.pdf
)


**

A)

Sustainability;
B)

Improve the Quality of Entering Students and Modest Enrollment Growth;
C)

Improve Visibility;
D)

Financial Stability;
E)

Community Engagement;
F)

Strengthen and Refine Assessment
Practices;
G)

Invest in Human Resources and Physical Facilities
;
H)

Evolve Academic Programs to provide society with meaningful research advances and
graduates who contribute to society’s well
-
being;
I)

Information Technology Transformation;
J
)
Institutional Diversity