INFORMATION RELATING TO BIOMETRIC CASHLESS CATERING

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Nov 30, 2013 (3 years and 9 months ago)

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GSHS

Information Pack

May 2011 v1

1


INFORMATION RELATING TO BIOMETRIC CASHLESS CATERING


1.

What

is a Cashless System?

As the name suggests cashless catering is an electronic method of purchasing food at a till without the
use of money. An electronic catering account is set up for every learner to which
cash can be added via
the use of

the school’s new secure on
-
line payme
nt syste
m or via revaluation machines (
3 cash
machines) located around the school.








Schematic showing
new
cashless
catering versus the old cash
payment system.








At the heart of the cashless system there is a computer controlled by I.M.P.A.C.T.

-

Software. This allows the
system to recognise each individual pupil, hold individual cash balances, record cash spent and cash received
record where money is spent, on what food, on any specific date and time of day.


2.

What are the benefits of cashless
catering

a.

Convenient way of paying for school meals. No more looking for change every morning.

b.

Discourages the misuse of school dinner money through spending in shops outside of the school
grounds.


c.

Alleviates many of the associated problems with the use
of cash in schools. i.e.: Loss, theft and
bullying.

d.

Healthy eating is encouraged.

e.

Queuing times are reduced through increased speed of service.

f.

Automatic free meal allocation with the pupil remaining anonymous.


g.

Detailed reports to analyse all aspects of

the use of the system.

h.

Having
control of their own accounts

pupils learn
important life skills.

i.

A more efficient delivery of service helps the caterer to provide wholesome,

healthy and
enjoyable school meals at a low cost.


3.

How are pupils recognised by th
e system?

Each pupil will have a partial fingerprint registered; this is achieved by electronically scanning the chosen
finger on a reader. This resulting image is automatically translated to an Alpha Numeric number
. This
number is then encrypted and a
template created. It is this unique template

that is used to identify the
student each time their fingerprint is scanned
.


a.

Are individual fingerprints stored
?

At no time is an image of a child’s fingerprint stored electronically


once the Alpha Numeric
number
is created the original fingerprint is discarded.



b.

It is possible to
recreate

a fingerprint from the
data stored?

It is not possible to recreate a finger print from the encrypted template.


c.

Why use biometric identification?

GSHS

Information Pack

May 2011 v1

2


a.

With a biometric
system, students cannot borrow or steal credentials from each other,
reducing the opportunities for bullying.

b.

Queues are reduced, because the identification of students is speeded up. Students need
no longer carry cards, remember PIN numbers, or use cash t
o buy a meal.

c.

Biometric systems save time and money for both school and pupils because the need to
replace lost cards and forgotten passwords is eliminated.


d.

How secure is the stored data?

The database is protected by a licence key, which means that the da
tabase and any backup of its
contents can only be accessed on licensed hardware. The licensed hardware is stored in the school's
own secure facility, so that the encrypted data is only available to the registered licensee. Even if

a
school's security were
to be compromised and a backup of the database stolen, the encrypted data
would still be unreadable, even by another school.


e.

If my child is fingerprinted could the police or court use the fingerprint?

A
fingerprint image

is not stored
. The recorded templ
ates are comprised of a set of numbers which
represent each person. This set of numbers will be unique within populations of hundreds, or a few
thousand, people. However, in the wider population the system is not accurate enough for the
templates to be us
able for forensic matching with any degree of certainty. A court of law would
never be able to use this information as evidence.


f.

Will there be an alternative for pupils who are unable to provide biometric data for som
e reason,
such as a disability?

Smart cards are available as the other form of identification
(includes name and photo
).
Pupils
unable to provide biometric
data can opt to use this method
, as can any pupil who
se parent/carer

prefers
that they do
not to use biometrics.

Note parents are ab
le to opt out of biometric identification by ticking “the opt out” box on the
accompanying “Confirmation of Contact Details” form and returning this to the school. Where a
parent has chosen to opt their child out identification will be via the use of a pl
astic credit sized
smart
card. All opted out pupils will be issued with their fi
r
st
smart
card free of charge with
replacement card
s being charged at a price of £5 per card to cover the replacement card, print and
administration costs.


It should be noted

that until the loss of the
smart
card is reported to the finance office the school
can take no responsibility for any
loss in funds from the school account as a result of misuse of the
lost
smart
card.


4.

How is does the learner
obtain a school meal?

The
learner

simply places their finger/card on a scanner at the point of sale; a display will show the server
the pupil’s name, class and current cash balance held within the system. The selected food items will be
entered into the system from an itemised keyb
oard while the amount spent and the new cash balance
will show on the display.


5.


How is money entered into the system?

a.

By use of the school’s new online payment system

b.

By ‘Cash Note and Coin’ into an automatic cash revaluation terminal located in the schoo
l which
is set to accept £20
-

£10
-

£5 Notes £2
-

£1
-

50p
-

20p
-

10p coins. (Note:1p


2p


5p coins,
cannot be used)


6.

How does the revaluation station work?

Firstly the pupil places their finger/card on the scanner mounted on the Revaluation Station
to link to
their electronic account. The station will display the pupils name and current cash bal
ance held within
their account.


GSHS

Information Pack

May 2011 v1

3


The learner then inserts cash/coins into the machine via the slot. Each incremental cash balance will
show on the display. P
ress the red button is to tell the system that the transaction is completed.


7.

How will the pupil be able to check what the current cash balance is held in the system at any one
time?

Learners will be able to check their current cash balance b
y using the re
valuation station.
Simply by
p
lacing their finger/card on the scanner will display the current cash balance. There is no need to deposit
any money, the red button is pushed to finish.


A Remote Display at the point of sale will also show the new cash balan
ce when the food service is
finished.


8.

If we pay for a set number of school meals, can it be spent in one day?

No, a daily spend limit of
£4.00

will be set for all pupils and no food above that limit can be bought. On
request, an individual daily pupil lim
it of your choice can also be set, to cover a school dinner and break
time snacks.


If you wish to specify a daily allowance for your child please complete the relevant section on the
accompanying “Confirmation of Contact Details” for
m and return this to t
he school.


9.

What if the pupil does not hold a sufficient cash balance one day to pay for a school dinner?

As before, no pupil is refused a school dinner because they have not brought their dinner money to
school with them. The school will allow for the
pupil to loan money

(£2.00)

for one day.
The pupil will be
able to load this money onto their account via the cash revaluation unit.

However, just as before, the
pupil would be expected to bring some money with them

the next day to repay the loan. All req
uests to
borrow one
day’s

lunch money in the first instance should be made to the learner’s respective house
office.


10.


What about pupils entitled to a ‘free school meal’?

The system works exactly the same for all pupils whether they pay or have a free scho
ol meal. All pupils
have their own account to use in exactly the same way.


The amount allocated for the free school meal will be entered into the system by the software daily and
will only be accessible at dinner break.


The system will then allow on a d
aily basis the required cash amount for each individual pupil to be
allotted to their current cash balance. However, any under spend or missed dinner will be identified by
the system and will not be added to the next day’s balance.


The pupil can also add
extra cash on to his or her balance in the system by using the revaluation station,
to enable a greater daily spend on the school dinner than allocated by their free meal allowance. As this
allowance can only be spent on a school dinner, extra cash added i
nto the system can also be used for
break time snacks.


There will be no more queuing to be issued a ‘free meal’ tickets or having the pupils name entered into
the ‘free meal’ register at the till point.


11.


Will pupils have problems in using this system?

Some pupils may find it difficult to control their accounts for the first couple of weeks, but because of a
daily spend limit, most learn this important life skill very quickly and will enjoy being in control of their
account.


12.

Will parents be able to have

any information on how the system is being used?

The
system
is able to generate
comprehensive
reports containing
information on all aspects of use for
each individual pupil as well as each day’s service. These reports can be for a specific day or between

any
dates you wish, they will be dated and timed to the minute

and show the following types of information.


a.

To show every item of food served and the total cost of each serving.

GSHS

Information Pack

May 2011 v1

4


b.

Individual payments made direct to the school by cheque or cash and manually entered

into the
system.

c.

Each payment made by cash at the revaluation station by the pupil

and if required, even
the
number of individual coins and the denomination.

d.

A total ove
rview to show the date, time and location with cost of each purchase value

of all
manual cheque or cash payments, value of all cash deposited in the revaluation station and
current cash balance


Parents using the on
-
line payment system will be able to ac
cess the majority of this information
automatically.


For those parents that do not pay using the on
-
line payment system they wil
l be able to request

a copy of
their child’s report as a one off or on a termly basis.

Parents will be informed in writing whe
n this service
becomes available.


13.

Data Handling

Certain data will be held on the system to enable accurate operation. This will include your child’s name,
class, photo, account balance and meal entitlement. This data will be handled under the guidelines o
f the
data protection act and only used by parties directly involved with the implementation of the system. If
you have any concerns relating to this issue or anything relating to biometric cashless catering please
contact the school directly.



INFORMATION RELATING TO ON
-
LINE PAYMENT


Great Sankey High School has chosen to use the on
-
line pay
ment system supplied by Wisepay. The school has
selected this provider based on
a number of criteria including
t
he systems modern appearance,
its ease of use

by
both school staff and parents/carers

and the fact that it is a secure safe method of payment.
Some of the benefits
of using an on
-
line payment system are:




Its safe for parents to make school payments



Its a quick and easy way for the school to reconcil
e, track and analyse payments



Its easy for schools to collect parent payments


More detailed information

about this web based payment system is contained within the enclosed Wisepay
flyer
.



Parents/carers will shortly be issued with a unique registration
code that will enable them to set up an on
-
line
account allowing them to make payments to school related activities.
Parents should ensure that their contact
details are up to date by completing the attached “Confirmation of Contact Details” form and retu
rning it to the
school by no later than Friday 20
th

May 2011.


Initially

only
the
payment of school meals will be available on line. This will be extended over the next few
months to a wide range of school activities including:




School trips



Music tuition



Charity donations e.g. Comic Relief



Examination fees


Parents/carers will be contacted in due course when these facilities become available
.


More information is available at the
following websites:




For biometric cashless catering:
www.cunninghams.co.uk



For on
-
line payment systems:
www.wisepay.co.uk
.