Communications & Knowledge Officerx | 38K - Commonwealth ...

abrupttarragonManagement

Nov 6, 2013 (3 years and 9 months ago)

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1

Job Description


Role:



Communications
& Knowledge
Officer

Reports to:


Communications
Manager

Direct

Reports:

None





Primary Accountabilities

Working in collaboration and consultation with the
Communications
Manager, with close
links to the
Knowledge
Manager,
t
his position

assists
in all matters relating to
Communications

& Knowledge Management.


C
ontributes to overall programme effectiveness and efficient programme delivery and
in
a manner that ensures the achievement of the objectives set out in the Foundation’s
strategic plan and adhering to its principles and approaches.

Key
Accountabilities

1.

To assist the Communications Manager where required on matters relating to
Communications
; including, writing for a variety of communications materials,

and
media relations
.


2.

To work with the Communications Manager to propose, develop and maintain
accura
te communications records

(including contact database)
, press cuttings and
knowledge sharing filing systems.

3.

To oversee all online activity including social media undertaken by the
Foundation and to ensure it continues to reach appropriate audiences. T
o work
with the Programme Teams to ensure all online activity is up to date; support
directly as required.

4.

Provides technical and logistical support in the development and preparation of
annual work plans and budgets, key results
-
based reports, and other
additional
reports in consultation with partners.

5.

Actively works with the team to support and strengthen the training, technical
and logistical

support to
programme teams

and partners for KM tools
, Knowledge
Transfer and Exchange (KTE) technologies, replic
ation methodologies or other
learning material

6.

Assists the
Knowledge Manager

in the provision of technical and logistical support
in the implementation and monitoring of wor
k packages in this outcome area
.


7.

Provides support for the establishment, nurturing

and promotion of communities
of practice, collaboration tools such as “activity rooms” to facilitate sharing of
ideas and work among internal teams and external partners, workshops, one
-
on
-
one coaching, knowledge networks, etc.

8.

Documents workshop outputs,

meeting decisions, drafts and contributes to
training materials, manuals guides, presentations and other written documents.

9.

Promotes and facilitates the use of idea/knowledge sharing, collaboration tools
and effective use of technology as part of everyone
’s daily work; Researches
knowled
ge management tools, trends,
methods

and best practices

so as to
continu
ally improve the function

10.

Works with the both the Communication and Knowledge Manager to support
the
contracting
needs
of consultants

or other third pa
rt/service providers
. Ensures

2

the complete process is undertaken from drawing up Terms of Reference to
contract completion and shared logging.


Common Accountabilities

1.

Participates in the further development of the Foundation’s monitoring and
evaluation
framework and assists in its implementation and data collection and
reporting.

2.

Work
s

closely with the teams across the 4 Outcome Areas to contribute to the
Foundation’s commitment to build a culture of learning in Participatory
Governance through the implementation of a communication for development
policy.

3.

Supports colleagues in deliver
ing the Foundation’s objectives, including assisting
in events and initiatives that fall outside the direct responsibilities of this post.

4.

Supports efforts to ensure the cross cutting themes are integrated into the
planning, implementation and monitoring o
f programme activities

5.

Represents and promotes the objectives of the Foundation at meetings, functions
and events, some of which may occur outside normal office hours and may involve
long
-
distance travel.

6.

Performs any other reasonable duties and tasks as
requested by the Foundation.


Person Specifications


Essential

1.

Undergraduate

degree related to

International development, development
studies
,
development communications
, social policy, public administration, or
democracy and governance

or equivalent experience

2.

A strong understanding and experience of working in Information Technology,
particularly websites and online mediums

3.

Extensive

experience in
the field of Communications, Knowledge Management or
Capacity Development preferably

in a
n inte
rnational development organis
ation

4.

Has worked in a d
eveloping country for at least 2

years and has a good knowledge
of international development issues, trends and approaches

5.

Understanding

of Results Based Management (RBM)
, programme evaluation and
monitoring

6.

Strong communication
skills both written and verbal, including presentations and
training

7.

Good research and analytical skills

8.

Advanced

computer skills

(MS Office, Word, Excel,
PowerPoint
, SharePoint, social
media)

familiar with new digital commu
nications. Website manage
ment
experience

9.

Well
-
organi
s
ed, resourceful with good planning and problem
-
solving abilities

10.

A team player, flexible, quick thinking, ability to multi
-
task work well under
pressure

11.

Commitment to the Foundation’s vision, mission, va
lues and approaches