Business & Management 2013

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H I G H E R E D U C A T I O N
Business &
Management
2013
Resources

for teaching
and learning
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1
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Business &
Management
2013
H I G H E R E D U C A T I O N
New
Ebook
IC
Web
For a complete list of titles,
please visit www.palgrave.com *
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K E Y T O S Y M B O L S
Management & Leadership
Strategy
Quantitative Methods & Operational Research
Human Resource Management & Employee Relations
Organization Studies
Marketing
International Business
Operations Management
IT for Business
Entrepreneurship & Small Business
Innovation Management
Business Ethics & Corporate Social Responsibility
Research Methods, Study Skills and Reference
Banking, Finance & Accounting
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2
MANAGEMENT & LEADERSHIP
Management
A Concise Introduction
Richard Pettinger, Business and Management Consultant, Lecturer in
Management, University College London, UK

‘Pettinger has captured the essentials of organizations and
management studies in this concise and highly informative
introductory text. It is thoughtful, well structured and highly
accessible to students.’ - Claire Hookham-Williams, University of
Liverpool, UK
Management: A Concise Introduction has been written with the student in
mind - short chapters, easy identification of the key points and revision-
friendly sections. Backed by robust academic theory with plenty of
pedagogical features, it has an engaging style and is, all in all, everything a
student needs to understand the subject and pass the exam.
Contents: PART I: THE FOUNDATIONS OF MANAGEMENT • Preface •
Introduction • Organisations, Managers and the Environment • Managing
in a Changing Environment • Management Ethics and Risk • The Practice of Management • PART II:
ORGANISATIONAL AND BEHAVIOURAL ASPECTS OF MANAGEMENT • Culture and Structure •
Communication • Organisation Politics • Human Resource Management • Leadership and Management • PART
III: STRATEGY, POLICY, DIRECTION AND PRIORITIES • Strategy, Policy and Direction Marketing • Managing
Operations and Projects • Financial and Quantitative Aspects of Management • Performance Management •
PART IV: ENDURING PRIORITIES OF MANAGEMENT • The Management of Risk • Management and Motivation •
Management on a Daily Basis • Management Development • Conclusions: Managing for the Present and Future
September 2012

464pp
P
aperback

£26.99

978-0-230-28535-4
Project Management
A Problem-Based Approach
Bennet P. Lientz,
Professor, UCLA
Anderson School of
Management, USA

‘This extremely useful
handbook offers a
definitive list of issues
extracted from a
database of project
problems... a unique
resource for project
managers looking
to address project
problems, improve their
practice and deliver
projects successfully.’ - Darren Dalcher, Director of
the National Centre for Project Management, UK
An ideal course text that helps students to identify,
manage and solve problems that arise during the
lifecycle of projects. This problem-based approach
encourages students to develop analytical and
problem-solving skills and to get a more complete
understanding of the factors that contribute to
project success.
Contents: PART I: INTRODUCTION • PART II: THE LIFE
OF THE PROJECT • PART III: BUSINESS PROBLEMS •
PART IV: MANAGEMENT PROBLEMS • PART V: VENDOR
PROBLEMS • PART VI: PROJECT PROBLEMS • PART VII:
PROBLEMS RELATED TO GOVERNMENT AND CULTURE •
PART VIII: INFORMATION TECHNOLOGY PROBLEMS
October 2012

528pp
P
aperback

£41.99

978-0-230-34849-3

New IC Web
IC Web
3
Business Strategy
An Introduction
3rd edition
David Campbell,
Professor of Accounting
and Corporate
Governance, Newcastle
University Business
School, UK, David
Edgar, Professor of
Strategy and Business
Transformation,
Glasgow Caledonian
University, UK and
George Stonehouse,
Professor, Strategic
Management and Dean,
Edinburgh Napier
University Business, UK
Business Strategy, third edition, provides an ideal
introduction for those approaching strategy for the
first time. Key features include: international case
studies; chapters on current issues such as CSR,
emerging markets and new technologies; and guru
guides: bite-sized bios of key thinkers in the field.
A Full Table of Contents is Available at: www.palgrave.com
April 2011

392pp
P
aperback

£39.99

978-0-230-21858-1

Ebook IC Web

Global Strategic Management
3rd edition
Philippe Lasserre, Emeritus Professor of Strategy and Asian Business,
INSEAD, Singapore

‘The breadth and depth of topics covered is the best in the market in my
view. The global trends section is very strong and just what is needed
for this complex area of study.’ - Carolyn Richardson, Senior Lecturer,
University of Cumbria, UK
‘Lasserre gives strong practical advice on operational aspects of global
management and I love the innovative treatment of topics.’ - Sai Lan,
Peking University, China
Global Strategic Management takes an academically rigorous strategic
and managerial approach to global issues, blending theory and
practical examples to lend an insight into the impact of globalisation on
organisations around the world.

Contents: PART I: THE PROCESS OF GLOBALISATION • Globalisation of Markets and Competition • Designing
a Global Strategy • Designing a Global Organisation • Global Strategic Alliances, M&As and Assessing
Countries’ Attractiveness • Entry Strategies • PART II: MANAGING GLOBALLY • Global Marketing • Global
Operations • Global Innovation • Cross-cultural Management • Global Human Resource Management • Global
Financial Management • PART III: BROAD ISSUES IN GLOBALISATION • Emerging Global Powers • The Social
Responsibility of the Global Firm • Global Trends •
June 2012

560pp
P
aperback

£39.99

978-0-230-29381-6

STRATEGY
Ebook IC Web
4
Strategic Management in
the Third Sector
Roger Courtney,
Freelance Consultant
specialising in the Third
Sector
‘Roger Courtney has
delivered a superb text
which will be vital for
all courses looking at
strategic management
issues in charities and
other third sector
organizations. Students
have been waiting years
for something like
this.’ - Gareth Morgan,
Professor, Sheffield Hallam University, UK
An essential resource for anyone studying or interested
in the third sector. This book is designed to help
students develop a better understanding of the theory
and practice of strategic management, including
strategic thinking and analysis, strategy formulation
and implementation in relation to the third sector.
Contents: PART I: AN INTRODUCTION TO THE THIRD
SECTOR • PART II: THE DEVELOPMENT OF VARIOUS
APPROACHES TO STRATEGIC MANAGEMENT • PART
III: STRATEGY AND THE THIRD SECTOR • PART IV:
STRATEGIC ANALYSIS, FORMULATION, CHOICE AND
IMPLEMENTATION • PART V: CASE STUDIES
March 2013

352pp
P
aperback

£39.99

978-0-230-33693-3

New IC Web
Mergers, Acquisitions &
Strategic Alliances
Understanding the Process
Emanuel Gomes,
Lecturer in Strategy and
International Business,
University of Sheffield,
UK, Yaakov Weber,
Chair of the Strategy and
Entrepreneurship
Department, College of
Management, Israel,
Chris Brown, Managing
Director of Acquisition
Solutions Ltd, UK and
Shlomo Yedidia Tarba,
Department of
Economics and
Management, The Open


University, Israel
Tackles the strategic, financial and procedural aspects
of planning and executing mergers, acquisitions and
strategic alliances. It also explores the similarities and
differences between these various types of transaction
and illustrates each with case studies, to help students
from final year undergraduate to MBA.
Contents: M&A and Strategic Alliances: The Basic Concepts
• Economic Arguments and Consequences • Understanding
the Processes: Pre-Agreement Issues • The Evaluation Process:
Selecting the Type of Arrangement • Choosing the Right Partner •
Executing the Transaction • Integration Management
September 2011

344pp
P
aperback

£41.99

978-0-230-28536-1

IC

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Web
QUANTITATIVE METHODS & OPERATIONAL RESEARCH
Management Science
Decision-making through systems thinking
2nd edition
Hans Daellenbach, Emeritus Professor, Donald McNickle, Senior Lecturer,
Department of Management and Shane Dye, Senior Lecturer in Management
Science, all at University of Canterbury, New Zealand
‘For those wishing to understand how MS/OR work is really done,
Management Science provides an excellent introduction. Instead of
assuming that MS/OR is a set of techniques and demonstrating its use
on simple artificial problems, this book places MS/OR in the context
of real decision-making and the processes by which decisions are
made.’ - Stewart Robinson, Professor and Associate Dean Research,
Loughborough University, UK
Written for a wide range of mathematical abilities this book emphasizes
the conceptual aspects of decision-making rather than mathematical
techniques or computer methods. It shows how hard ‘OR’ incorporates
basic systems into its modelling process - then suggests how models
incorporate the ambiguities of real world decision-making.
Contents: Preface • Introduction • PART I: SYSTEMS AND SYSTEMS THINKING: INTRODUCTION • Systems
Thinking and Systems Methodology • Systems Concepts • The Problem Situation • System Models and Diagrams
• PART II: MANAGEMENT SCIENCE METHODOLOGIES: INTRODUCTION • Overview of Hard OR Methodology
• Soft System Thinking • Implementation and Code of Ethics • PART III: ASSESSING COSTS AND BENEFITS,
DEALING WITH TIME • Relevant Costs and Benefits • Discounted Cash Flows • Decision Making Over Time • PART
IV: HARD MS/OR METHODS • Marginal and Incremental Analysis • Constrained Decision Making • Multiple
Constraints - Linear Programming • Uncertainty • Waiting Lines: Stochastic Systems • Simulation in Management
Science • Decision and Risk Analysis • Decisions with Multiple Objectives • Bibliography • Glossary of Technical
Terms • Index
December 2012

608pp
P
aperback

£42.99

978-0-230-31647-8

Essential
Quantitative Methods
For Business, Management and Finance
5th edition
Les Oakshott, Senior
Teaching Fellow and
Practice Link Manager,
Warwick Business
School, University of
Warwick, UK

A great value, student-
friendly introduction to
quantitative methods.
The book covers the
essentials, whilst also
appealing to more
advanced students.
Focused on problem-
solving in a real business
context, with plenty of pedagogical features and real
world examples, students are guided through the
subject clearly and methodically.
Contents: PART I: MATHEMATICAL APPLICATIONS •
PART II: COLLECTING & INTERPRETING DATA • PART
III: PROBABILITY & STATISTICS • PART IV: DECISION
MAKING TECHNIQUES •
A Full Table of Contents is Available at: www.palgrave.com
February 2012

512pp
Paperback

£39.99

978-0-230-30266-2

IC Web
New IC
6
Quantitative Methods
for business, management and finance
3rd edition
Louise Swift and Sally
Piff, both at University
of East Anglia, UK
‘This is one of the best
statistics textbooks
I’ve read. The way
this book combines
statistical theory with
real data (using SPSS)
is excellent.’ - John
Simister, Birkbeck
College, University of
London, UK
Quantitative Methods is a comprehensive guide to
the techniques any student of business or finance
is likely to need. The authors’ coaching, learning-
by-doing approach, coupled with the text’s clear
structural outline makes essential mathematical
skills far less daunting.
Contents: PART I: ESSENTIAL MATHS •PART II: MORE
MATHS •PART III: DESCRIBING DATA • PART IV:
PROBABILITY • PART V: STATISTICS • PART VI: BUSINESS
MODELLING • STATISTICAL TABLES
A Full Table of Contents is Available at: www.palgrave.com
March 2010

856pp
P
aperback

£44.99

978-0-230-21824-6


The Practice of Statistics
for Business and Economics
3rd edition
David S. Moore,
George P. McCabe and
Bruce Craig, all at
Purdue University, USA,
Layth Alwan, University
of Wisconsin-Milwaukee,
USA and William M.
Duckworth, Creighton
University, USA
This successful text
immerses students in
the course immediately,
involving them in
practical, statistics-
supported business
decision making from the outset. Using real data
to provide a context for tackling modern business
problems, it introduces a range of core ideas early -
including data production and interpretation.
Contents: PART I: DATA • PART II: PROBABILITY AND
INFERENCE • PART III: TOPICS IN INFERENCE • PART IV:
OPTIONAL INDIVIDUAL COMPANION CHAPTERS
May 2011

820pp


Quantity pack

£54.99

9
78-1-4292-9014-2
Published by W.H. Freeman
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7
Human Resource Management
Theory and Practice | 5th edition
John Bratton, Professor of Sociology, Thompson Rivers University, Canada
and Jeff Gold, Professor of Organisational Learning, Leeds Business School,
Leeds Metropolitan University, UK
‘If you only read one HRM book read this one: it’s brimming with
clearly explained concepts and contemporary examples and covers
everything you need to engage with the debates, either as a student
or a practitioner. If only all textbooks were this good!’ - Keith Grint,
University of Warwick, UK
This book is a well-established critical textbook. Now in its fifth edition,
Human Resource Management: Theory and Practice provides an accessible
yet rigorous analysis of contemporary HRM theory supported by high
quality cases. This edition has been thoroughly updated to make it engaging
for undergraduate and postgraduate students. New features include
interviews with real-life HR gurus, a focus on the global implications of HR
and ESL student support.
Contents: PART I: THE ARENA OF CONTEMPORARY HUMAN RESOURCE MANAGEMENT • The Nature of Contemporary
HRM • Corporate Strategy and Strategic HRM • Human Resource Management and Performance • PART II: THE MICRO
CONTEXT OF HUMAN RESOURCE MANAGEMENT • Work and Work Systems • Organizational Culture and HRM •
PART III: EMPLOYEE RESOURCING • Workforce Planning and Talent Management • Recruiting and Selecting Employees
• PART IV: EMPLOYEE PERFORMANCE & REWARD SYSTEMS • Performance Management and Appraisal • Reward
Management • PART V: EMPLOYEE DEVELOPMENT • Learning and Human Resource Development • Leadership and
Management Development • PART VI: EMPLOYMENT RELATIONS • Employee Relations and Involvement • Health and
Safety Management • Industrial Relations • PART VII: THE GLOBAL CONTEXT OF HUMAN RESOURCE MANAGEMENT •
International Human Resource Management • Recession, Sustainability, Trust: the Crisis of HRM
June 2012

67
2pp
Paperback

£43.99

978-0-230-58056-5


Human Resource
Management in a
Global Context
A Critical Approach
Robin Kramar,
Professor of Human
Resource Management,
Australian Catholic
University, Australia and
Jawad Syed, Senior
Lecturer in Human
Resource Management
and Industrial Relations,
Kent Business School,
University of Kent, UK
Written by an
international team of
contributors and edited
by highly respected
scholars, this introductory text presents a global,
critical and up-to-date view of HRM. Using examples
and case studies from around the world, it covers
the basic principles, whilst exposing students to real-
world issues facing managers on a daily basis.
Contents: Introduction • PART I: THE HRM ARENA
• PART II: HRM IN PRACTICE • PART III: HRM AND
CONTEMPORARY ISSUES
A Full Table of Contents is Available at: www.palgrave.com
January 2012

480pp
P
aperback

£41.99

978-0-230-25153-3

Ebook IC Web

HUMAN RESOURCE MANAGEMENT &
EMPLOYEE

RELATIONS
Ebook IC Web
8
MANAGEMENT, WORK & ORGANISATIONS SERIES
The Modernisation of
the Public Services and
Employee Relations
Targeted Change
Stephen Bach,
Professor of
Employment Relations,
King’s College London,
UK and Ian Kessler,
Professor of
Employment Relations,
Said Business School,
University of Oxford, UK
This book provides an
integrated account of
changes in work and
employment in the
public services. The
book examines a range
of different sectors focusing especially on local
government, the NHS and the civil service.
Contents: Introduction • Restructuring and Modernisation
in Context • The Evolution of the Model Employer • Skills
and the New Professionalism • Pay and Performance
Management • Trust and the Public Service Ethos •
Flexibility and Equality • Employee Involvement and
Partnership at Work • Conclusions •
September 2011

224pp
Paperback

£3
1.99

978-0-230-23050-7

Strategy and Human
Resource Management
3rd edition
Peter Boxall, Professor
of Human Resource
Management, University
of Auckland, New
Zealand and John
Purcell, Strategic
Academic Adviser, ACAS,
and Research Professor,
Warwick University, UK
This market leading text
provides an authoratitive
yet accessible account
of the strategic role of
HRM in organizations.
Strategy and Human
Resource Management, third edition, offers fully
updated chapters and sources whilst retaining the
critical approach and strong framework popular with
both students and lecturers.
Contents: PART I: CONNECTING STRATEGY AND
HUMAN RESOURCE MANAGEMENT • PART II:
MANAGING WORK AND PEOPLE: SEARCHING FOR
GENERAL PRINCIPLES • PART III: MANAGING PEOPLE IN
DYNAMIC AND COMPLEX BUSINESS CONTEXTS
A Full Table of Contents is Available at: www.palgrave.com
January 2011

408pp
P
aperback

£38.99

978-0-230-57935-4


Public Management
2nd edition
Ian Greener, Professor,
Durham University, UK

‘This is a refreshing and
contemporary text:
it discusses current
public services in the
light of major recent
developments (after
the financial crisis), is
broadly embedded in
the academic and social
science literatures
and covers a lot of
ground well. I found
it an intelligent and
illuminating discussion of the current state of
play in public services management’ - Ewan Ferlie,
Professor of Public Services Management, King’s
College London, UK
Taking a critical approach, Public Management
examines the key concepts and ideas of public
management. Comparative case studies introduce
students to public management ideas from the US,
the UK, and Europe. The new edition is fully updated
to reflect the financial crisis and its impact on the
way public services are now being reformed across
the world.
A Full Table of Contents is available at: www.palgrave.com
November 2012

256pp
P
aperback

£29.99

978-0-230-35399-2

IC
New IC
Ebook IC Web
9
Human Resource
Development
Foundations, Process, Context
3rd edition
Stephen Gibb, Lecturer,
Department of Human
Resource Management,
University of
Strathclyde, UK

Human Resource
Development, third
edition, provides a
complete and integrated
introduction to the
processes, practices
and perspectives of
HRD in the workplace
from a theory and
practice perspective.
Various aspects of HRD at work are explored through
case studies; encouraging the student to link the
practicalities of HRD with academic analysis.
A Full Table of Contents is Available at: www.palgrave.com
October 2011

456pp
P
aperback

£38.99

978-0-230-24710-9

IC Web
Human Resource
Development
Theory and Practice | 2nd edition
Edited by
Jeff Gold,
Professor of
Organisational Learning,
Leeds Metropolitan
University, UK, Julie
Beardwell, Head of
Corporate Development,
De Montfort University,
UK, Rick Holden,
Principal Lecturer in
Human Resource
Development, Leeds
Business School, UK,
Paul Iles, Professor of
Human Resource
Development, Salford
Business School, UK and Jim Stewart, Professor of
Human Resource Development, Leeds Business
School, UK
Written by leading academics, this book provides a
comprehensive and critical evaluation of the theory
and practice of HRD. This edition has been fully
revised throughout and features contemporary
case studies, chapter introductions and additional
coverage of key debates in the field. It is essential
reading for any student of HRD.
A Full Table of Contents is Available at: www.palgrave.com
May 2013

432pp
Paperback

£3
2.99

9
780230367159

New IC Web
Considering for your course?
Request inspection copies from
www.palgrave.com or
lecturerservices@palgrave.com
For our full range of Business
and Management titles visit
www.palgrave.com/business
10
Contemporary Themes in Strategic People Management
A Case-Based Approach
David Hall, Principal Lecturer, Stephen Pilbeam, Principal Lecturer, both at University of Portsmouth, UK and Marjorie Corbridge,
Principal Lecturer and formerly Associate Dean, University of Portsmouth, UK
‘This text provides a welcome, practice based, contribution to the most critical task facing today’s organizational leaders: how
to manage their people.’ - Mike Dunn, Director of Research, Department of Management and Security, Cranfield University, UK
Examines core contemporary topics in HRM using case studies to highlight theory and provide students with a business context
within which to understand the topic. Questions help students to critically evaluate the material and reflect on alternative
approaches. Ideal for undergraduate, postgraduate and MBA students.
Contents: The Case for Strategic People Management • Corporate Governance: Ensuring Propriety for Performance • The Contribution of
Environmental Scanning to Organisational Learning and Strategy Development • The Influence of Civil Society Organisations on Strategic
People Management in the UK - Standard Setting and Behavioural Compliance • The Critical Role of the Front Line Manager in Operationalizing
People Management Strategies: Competence-based Selection, Performance Management and Management Development in the Police Service
• Violation of the Psychological Contract in Employment: Causes and Consequences • Building an Effective Employer Brand: Its Contribution
to Effective Resourcing • Psychometric Assessment and Personality Questionnaires - Survey Results and Case Study Findings • The Falue of
Competency-based Interviewing in Recruitment and Selection Decisions: The Right People, in the Right Place, at the Right Time, with the Right
Competencies • Talent Management Practices: Their Importance in the Recruitment and Retention of Employees • Performance Management: Encouraging Champions and
Cheats • The Strategic Value of Being a Learning Organisation • Knowledge Management: interventions for Retaining Human Capital • Developing Leadership: Keep Looking in the
Mirror • Employee Development: A journey Towards Competence • Approaches to Workplace Learning: Learning On-demand and Work Based Learning • Coaching for Employee
and Organisational Performance: A Strategic Intervention • Mobile Technology: Maximising its Benefits to the Management of Organisations • The Strategic Value of Maximising
the Benefits of Employee Well-being • Health and Safety at Work: Looking after Hearts and Minds • HRM Adding-value: Managing and Measuring HR’s Contribution • Managing
Change and the Role of HRM • More Effective Implementation of Strategic Change: Managing the Change Process • Strategic People Management in an International Context:
The Challenges of Managing International Assignments
November 2012

328pp
Paperback

£3
2.99

978-0-230-30338-6
New IC
11
The Realities of Work
Experiencing Work and Employment in Contemporary Society | 4th edition
Mike Noon, Professor of Human Resource Management, School of Business
and Management, Queen Mary, University of London, UK, Paul Blyton,
Professor of Industrial Relations and Industrial Sociology, Cardiff Business
School, Cardiff University, UK and Kevin Morrell, Associate Professor of
Governance, Warwick Business School, University of Warwick, UK
‘... More than a survey of concepts and theories about work, the book is
designed to help the reader think through what work is in its many forms....
The book goes well beyond the typical textbook in making the material
engaging. This is a rare text that students, particularly undergraduates
but graduate students as well, will actually enjoy reading.’ - Jeff Lucas,
Professor, University of Maryland, USA
‘Placing the employee at the centre of their analysis, the newest edition
of The Realities of Work, by Mike Noon, Paul Blyton and Kevin Morrell,
makes a significant and innovative contribution to our understanding
of work. Combining important theoretical frameworks with a diverse
range of historical and contemporary examples, The Realities of Work reveals how individual and
collective experiences and the organization of work are the outcome of contested social, political and
economic processes and relationships. In short, this book furthers and deepens our understanding of
the complexity and diversity of work, an activity which in all of its forms remains central to human
experience.’ - Tim Marjoribanks, Professor, La Trobe Business School, Australia
The Realities of Work offers students a critical take on management and the experience of work. This newly-
revised edition also takes account of the effects of the global financial crisis on work and employment.
Contents: Preface • Exploring the Realities of Work • The Changing Context of Work • The Meaning of Work • Time
and Work • Work Skills • Work Routines and Skill Change • Emotion Work • Knowledge and Work • Survival Strategies
and Work • Unfair Discrimination at Work • Representation at Work • Hidden Work • Life and Work • Conclusion •
Bibliography • Index
March 2013

424pp
Paperback

£3
2.99

978-0-230-21304-3

The People Solutions
Sourcebook
2nd edition
Neil Thompson,
Independent Trainer,
Consultant and Director
of Avenue Consulting
Ltd., UK; Professor of
Social Work, Liverpool
Hope University, UK

An entirely revamped
edition that provides
a practical kit of
ideas, methods and
approaches to support
all direct work with
people - from service
users and patients to
employees and colleagues. Introducing over eighty
techniques and spanning a wealth of professional
settings, it is another quality text from an author with
a proven pedigree.
A Full Table of Contents is Available at: www.palgrave.com
August 2012

288pp
P
aperback

£15.99

978-0-230-29147-8

New IC
New IC Web
12
ORGANIZATION STUDIES
Diversity in Organizations
Concepts and Practices
Edited by
Mary Ann Danowitz, Professor and Head of Department of
Leadership, Policy, Adult and Higher Education, North Carolina State
University, USA, Edeltraud Hanappi-Egger, Head of Institute, and Heike
Mensi-Klarbach, Assistant Professor, all at Vienna University of Economics
and Business, Austria
‘A must read for all people, students, employees and managers alike,
concerned with the persistence of inequality (regimes) in organizations.
Diversity in Organizations provides theoretically well informed and practice-
oriented, step-by-step guidelines for the development of surprisingly
dynamic diversity policies and practices in contemporary organizations.’
- Ida Sabelis, VU University Amsterdam, Netherlands and Joint Editor-In-
Chief, Gender, Work and Organization
‘This book covers the full complexity and importance of diversity and
inclusion in organizations in an excellent way. It is compulsory reading
for any diversity practitioner or manager working in Europe.’ - Pia Höök,
Diversity Director at Volvo Group, Senior lecturer, Royal Institute of Technology, Sweden
A core text for modules in diversity management that examines concepts, research and practices from Europe
and the wider world, in particular to United States, to provide approaches to diversity and inclusivity which
recognise the importance of organizational and individual considerations in historical, political, social and
cultural contexts.
Contents: Preface • PART I: FRAMING DIVERSITY IN ORGANIZATIONS • Introduction • Theoretical Perspectives
on Diversity in Organizations • The European Diversity Context • PART II: INDIVIDUAL AND CROSS-CULTURAL
DIVERSITY PROCESSES • Doing Gender/Doing Difference • Cross-cultural Gender and Diversity Contexts • PART III:
ORGANIZATIONAL PROCESSES • Organizational Strategies and Policies • Diversity Management: The Business and
Moral Cases • Organizational Analyses • Organizational Implementation • Work Life Equilibrium • PART IV: FROM
DIVERSE TO INCLUSIVE ORGANIZATIONS • Lessons from Good Practice and the Future of Diversity and Inclusivity •
Glossary
September 2012

336pp
P
aperback

£3
2.99

978-0-230-36131-7
The Theory and Practice of
Change Management
3rd edition
John Hayes, Professor
of Management Studies,
Leeds University
Business School, UK

A core textbook for
all modules in Change
Management, John
Hayes examines and
applies all of the key
theories of change to
organizational settings.
Diagnostic tools and
immersive learning
exercises enable
students to identify
change and experience various outcomes based on
real-world scenarios.
Contents: PART I: THE NATURE OF CHANGE • PART II:
RECOGNIZING THE NEED FOR CHANGE AND STARTING
THE CHANGE PROCESS • PART III: DIAGNOSIS • PART IV:
MANAGING THE PEOPLE ISSUES • PART V: PLANNING
AND PREPARING FOR IMPLEMENTATION • PART VI:
IMPLEMENTING CHANGE • PART VII: REVIEWING
CHANGE • PART VIII: SUSTAINING CHANGE •
A Full Table of Contents is Available at: www.palgrave.com
February 2010

496pp
P
aperback

£44.99

978-0-230-21069-1

Ebook IC Web

New IC
13
Are Bad Jobs Inevitable?
Trends, Determinants and Responses to Job
Quality in the Twenty-First Century
CRITICAL
PERSPECTIVES
ON WORK AND
EMPLOYMENT
EDITED BY CHRIS WARHURST, FRANÇOISE CARRÉ,
PATRICIA FINDLAY AND CHRIS TILLY
ARE BAD JOBS INEVITABLE?
Series Editors: Irena Grugulis, Caroline Lloyd, Chris Smith and Chris Warhurst
Trends, Determinants and Responses to Job
Quality in the Twenty-First Century
Edited by
Chris
Warhurst, Professor,
University of Sydney
Business School,
Australia, Françoise
Carré, Research
Director, Center for
Social Policy and
Global Studies,
University of
Massachusetts, USA,
Patricia Findlay,
Professor of Work and
Employment Relations,
University of
Strathclyde, UK and
Chris Tilly, Professor of Urban Planning and
Director, University of California Los Angeles, USA
Are Bad Jobs Inevitable? focuses on job quality:
debates, developments, issues and trends;
workplace practice and interventions.
A Full Table of Contents is Available at: www.palgrave.com
February 2012

280pp
P
aperback

£33.99

978-0-230-33691-9

Body/Sex/Work
Intimate, embodied and sexualised labour
BODY/SEX/WORK
Intimate, embodied and sexualised labour
EDITED BY CAROL WOLKOWITZ, RACHEL LARA COHEN, TEELA SANDERS & KATE HARDY
Series Editors: Irena Grugulis, Caroline Lloyd, Chris Smith and Chris Warhurst
Edited by
Carol
Wolkowitz, Reader,
University of Warwick,
UK, Rachel Lara
Cohen,

Lecturer,
Department of
Sociology, University
of Surrey, UK, Teela
Sanders, Reader,
School of Sociology
and Social Policy,
University of Leeds, UK
and Kate Hardy,
Research Officer,
School of Sociology
and Social Policy,


University of Leeds, UK
‘This book is a thought-provoking and timely
contribution to important debates on the lived
experience and management of the body at
work.’ - Melissa Tyler, Reader in Management,
University of Essex, UK
This book focuses on the body and sex in different
forms of work, it explores the labour process,
workplace relations and regulations and resistance.
A Full Table of Contents is Available at: www.palgrave.com
February 2013

232pp
Paperback

£3
1.99

978-1-137-02190-8
Work & Organizational
Behaviour
Understanding the Workplace
2nd edition
John Bratton, Professor,
Sociology, Thompson
Rivers University,
Canada, Peter
Sawchuk, Assistant
Professor, University of
Toronto, Canada,
Carolyn Forshaw,
Communications
Consultant, Militza
Callinan, Lecturer,
Leeds University, UK and
Martin Corbett, Senior
Lecturer, Warwick
University, UK
This fully-updated core text for undergraduate and
MBA students taking intro courses in organizational
behaviour presents both psychological and
sociological perspectives in a critical yet accessible
way.
A Full Table of Contents is Available at: www.palgrave.com
March 2010

560pp
P
aperback

£44.99

978-0-230-23061-3

Ebook IC Web

CRITICAL PERSPECTIVES ON WORK & EMPLOYMENT SERIES
New
Ebook Web
14
Managing Organizational Change
Process, Social Construction and Dialogue
Muayyad Jabri, Associate Professor, School of Business, Economics and Public
Policy, University of New England (UNE), Australia
‘This is quite an amazing book. It is organized around and teaches very current
perspectives on organizational change, such as communication, discourse
and dialog, which have not previously found their way into textbooks. It is
intellectually sophisticated- it would be a wonderful manual for academics
who want to learn current thinking about managing change. Yet it also
conveys its ideas clearly and presents multiple examples that can help both
advanced students and practitioners learn about and gain skill in implementing
key elements of change. It should provide an singularly helpful resource to
academics, students and practitioners.’ - Jean Bartunek, Boston College, USA
‘Jabri weaves together traditional approaches to organizational change with
recent research that considers change as an ongoing, socially constructed
process constituted through dialogical interaction, thereby providing a depth of
understanding of organizational change that is often lacking in texts that deal
with change as a ‘thing’. This book will help readers better understand how planned change and continuous
change interact through socially constructed ‘reality’ powerfully shaped by talk and interaction between
people, processes and material things. This book is a very welcome addition for those seeking to understand
how to bring about positive change in their organizations.’ - Elden Wiebe, King’s University College, Canada
Managing Organizational Change describes change as a socially constructed process, reinforced by the interactions
of employees at all levels. The book emphasizes the fact that change is an on-going phenomenon, not an event that
will soon be over once the consultants have left, but a permanent feature of an adaptable organization.
Contents: Defining Change • Thinking the Foundation for Managing Change • Understanding the Role of the Change
Agent • Diagnosing Change: Methods and Approaches • Making Sense of Change: Process and Narrations • Selecting
Modes and Styles of Intervention • Constructing Change Through Communication • Designing Empowerment: Principles
and Practice • Managing Organisational Resistance • Constructing Change Through Storytelling and Narratives •
Managing Change and the Alignment of Identities • Leading and Managing Change Through Dialogue and Inquiry
January 2012

320pp
Paperback

£3
1.99

978-0-230-24408-5

Work Organisations
A Critical Approach
4th edition
Paul Thompson,
Professor of
Organisational Analysis,
University of
Strathclyde, UK and
David McHugh, Senior
Lecturer in
Organisational Analysis,
Lancashire Business
School, University of
Central Lancashire, UK
Incorporating a wealth
of empirical research,
Work Organisations
successfully tackles
the problem of how to apply controlled theories to
an expanding and diversifying market. This unique
approach illuminates the ways in which managers
employ organisational theories from a global,
sociological perspective.
Contents: List of Tables and Figures • Acknowledgements
• Preface • PART I: KEY ISSUES IN WORK AND
ORGANIZATION • PART II: CONTEMPORARY CHANGES
IN WORKING LIFE • PART III: UNDERSTANDING
ORGANIZATIONAL BEHAVIOUR: ISSUES AND AGENDAS
• PART IV: THEORISING ORGANIZATIONS
A Full Table of Contents is Available at: www.palgrave.com
June 2009

544pp
P
aperback

£39.99

978-0-230-52222-0
IC
IC
15
Group Dynamics &
Organizational Culture
Effective Work Groups and Organizations
Athena Xenikou,
Lecturer in Social
Psychology, Aristotle
University Thessaloniki,
Greece and Adrian
Furnham, Professor of
Psychology, University
College London, UK
Xenikou and Furnham
provide an overview
of the classic and
contemporary
theories debated
within organizational
culture, grounding
debates within the context of group dynamics. This
psychological focus ties in with OB modules, allowing
students to develop their understanding of the
psychological processes underpinning organizational
life.
Contents: Introduction: The Psychology of Work Groups
and Organizations • Performance and Decision Making
in Groups • Conflict and Negotiation in Groups at Work
• Group Creativity and Innovation • The Concept of
Organizational Culture • Leadership and Organizational
Culture • Organizational Culture and Performance •
Organizational Change
November 2012

232pp
Paperback

£26.99

978-1-4039-8733-4
New IC
Managing Knowledge
Work and Innovation
2nd edition
Sue Newell, Professor,
Bentley College, USA,
Maxine Robertson,
Professor of Innovation,
Knowledge and
Organising, Coventry
University, UK, Harry
Scarbrough, Professor
and Jacky Swan,
Professor in
Organizational
Behaviour, both at
Warwick Business
School, University
of Warwick, UK
Thoroughly grounded in an extensive body of
international research and analysis, Managing
Knowledge Work and Innovation demonstrates
that knowledge work depends primarily on the
behaviours, attitudes and motivations of those who
undertake and manage it and not simply on the
implementation of information systems technology.
A Full Table of Contents is Available at: www.palgrave.com
June 2009

288pp
P
aperback

£38.99

978-0-230-52201-5
Ebook IC Web

Theorizing Power
Jonathan Hearn, Senior
Lecturer in Sociology,
University of Edinburgh,
UK

‘Theorizing Power
is a beautifully
written introduction
to the most important
debates in the field.
The text explains
definitions and
concepts of power
in the clearest way
I have ever read.’
- Richard Jenkins,
Professor of Sociology, University of
Sheffield, UK
Power is a key issue across all aspects of social life.
This text provides a clear introduction to the topic,
anchoring abstract ideas in real social and historical
contexts. Spanning theorists from Machiavelli to
Bourdieu, the text unravels complex concepts to
carefully show the relationship between power and
society.
A Full Table of Contents is Available at: www.palgrave.com
May 2012

264pp


P
aperback

£19.99

978-0-230-24657-7

IC
16
Marketing Management
A Value-Creation Process
2nd edition
Alain Jolibert, Universite
Pierre Mendes, France,
Hans Mühlbacher,
University of Innsbruck,
Austria, Laurent Flores,
Professor of Marketing,
INSEEC Business School,
France and Pierre-Louis
Dubois, Universite
Pantheon-Assas, France
Marketing Management
offers comprehensive
coverage of both
strategic and operational
marketing issues using
contemporary global examples. It demonstrates
clearly how marketing processes can contribute to the
creation of value for the stakeholders of every business
organization as well as for the organization itself.
Contents: PART I • Creating Value • Strategic Management
and Marketing • Strategic Positioning Step 1 • Strategic
Positioning Step 2 • Strategic Positioning Step 3 • Strategic
Positioning Step 4 • Strategic Branding • Marketing
Intelligence • PART II • Product Management • Customer
Relationship Management • Advertising • Other Forms of
Communication • PART III • Distribution Management •
Sales Management • Direct Marketing • Merchandising and
Logistics • Promotion • Pricing Decisions
July 2012

464pp
P
aperback

£42.99

978-0-230-24095-7
Market-Driven Management
Strategic and Operational Marketing
3rd edition
Jean-Jacques Lambin,
Professor, Universita
degli studi di Milano-
Bicocca, Italy and
Professor Emeritus,
Universite Catholique de
Louvain, Belgium and
Isabelle Schuiling,
Associate Professor,
Universite Catholique de
Louvain, Belgium
In response to the
increasing complexity
of markets, this
book challenges the
traditional, functional role of marketing departments,
integrating both the strategic and operational
dimensions. It offers international cases and online
resources, and is ideal for MBAs and postgraduate and
undergraduate students of marketing.
Contents: The Marketing Concept • The Market Orientation
Concept • The Impact of Globalization • Emerging Values
and Issues • Customers’ Needs Analysis • The Customer
Purchase Behaviour • Measuring Customers’ Response •
Needs Analysis Through Market Segmentation • Market
Attractiveness Analysis • Company Competitiveness
Analysis
July 2012

624pp
Paperback

£42.99

978-0-230-27602-4

IC Web
Strategic
International Marketing
An Advanced Perspective
Edited by
T. C.
Melewar, Professor of
Marketing and Strategy
and Suraksha Gupta,
Lecturer, both at Brunel
University, UK

Strategic International
Marketing collates
the most recent ideas,
trends and original
research in the theory
and practice of global
marketing strategy and
tactics. Straightforward
language and illustrative
case studies feature throughout this text from the
leading thinkers in the international marketing field.
A Full Table of Contents is Available at: www.palgrave.com
December 2011

336pp
P
aperback

£39.99

978-0-230-58024-4
IC
MARKETING
IC
Request inspection copies from
www.palgrave.com or
lecturerservices@palgrave.com
17
PR Today
The Authoritative Guide to Public Relations
Trevor Morris, Visiting
Professor and Simon
Goldsworthy, Senior
Lecturer in Public
Communication, both at
University of
Westminster, UK
‘If you read just one
book on PR, read
this... Morris and
Goldsworthy tell it
how it really is. Worth
more than any number
of lectures. Buy
it.’ - Francis Ingham,
Director General, The Public Relations Consultants
Association (PRCA), UK
A comprehensive textbook which offers full coverage
of PR theory and strategies, whilst also giving
practical guidance for anyone in a PR role. The broad
coverage tackles the tough issues in the industry, and
international case studies are used to demonstrate
real-world scenarios.
Contents: Preface • Acknowledgements • Guided Tour
• Understanding PR • PR Ethics • The Make-up of the
PR Industry • How to Present a PR Proposal • PR Media
Skills • PR Events • PR in the Online World • Internal
Communications • Crisis Management • Corporate Social
Responsibility • PR and Ethics • PR and the Future • Further
Reading • Glossary
November 2011

370pp
Paperback

£22.99

978-0-230-24009-4
Ebook IC Web

Managing Corporate Communication
A Cross-Cultural Approach
MANAGING
CORPORATE
COMMUNICATION
A Cross-Cultural Approach
Edited by Rossella Gambetti
and Stephen Quigley
Edited by
Rossella Gambetti, Assistant Professor of Corporate and
Marketing Communication, Università Cattolica del Sacro Cuore, Italy and
Stephen Quigley, Associate Professor of Public Relations, Boston University,
USA
Corporate communication is an increasingly powerful strategic tool for
connecting with a company’s stakeholders. This book features contributions
from leading international academics, combining a strong theoretical
grounding and the latest research with a practical, managerial focus. Ideal for
students and practitioners of corporate communications.
Contents: Preface; E.T.Brioschi & O.Lerbinger • Introduction • PART I: CORPORATE
COMMUNICATION - CONCEPTUAL FRAMEWORK, ORGANIZATIONAL ROLE AND
RESEARCH ISSUES • Corporate Communication as an Academic Discipline and a Strategic
Management Function; R.Gambetti • Communicative Business: the Power of Corporate
Communication to Manage Complexity; E.T.Brioschi • Corporate Communication and
Value Creation (and Destruction) in the Firm’s Evolutionary Process; R.Fiocca • Strategic
Communication and the Entrepreneurial Role of the Corporate Communication Officer; E.Invernizzi & S.Romenti • Corporate
Branding and Stakeholder Engagement in Corporate Communication Management: the Link Between Identity and
Reputation; R.Gambetti & S.Biraghi • Corporate Reputation Robustness. Towards a Better Understanding of Reputational
Risk; F.Lurati • The Conceptual Bridge Between Corporate and Marketing Communication; P.Kitchen • Convergencies and
Divergencies Between Advertising and Public Relations; D.Tena Parera & D.Roca • Corporate Responsibility Disclosure and
Communication; R.Gambetti & M.Giovanardi • Measuring Corporate Communication: an Overview and a Model Proposal;
S.Romenti • Evaluating Corporate Reputation: the Link with Corporate Financial Performance; M.Schweiger & S.Raithel
• Current Research Frontiers on Corporate Communication: a Postmodern Qualitative Insight; G.Graffigna • PART II:
CORPORATE COMMUNICATION CHALLENGES AND OPPORTUNTIES IN A MARKETPLACE WITHOUT BOUNDARIES •
Public Relations in International Management; O.Lerbinger • The Emergence of the Social Web and its Impact on Corporate
Communication Practices; S.Quigley • The Power of Transparency, Authenticity and Empathy as Drivers of Corporate
Stakeholder Engagement; S.Quigley • The New Reputation-centric CEOs and how to Counsel Them; P.Morrissey • Reflections
on the Power Point: Where Corporate Communications, Power, and New Computer Applications Intersect; E.Downes • The
Organization of the Corporate Communication Function; D.Wright • From Corporate Responsibility to Shared Responsibility:
The New Driver of Co-creation and Innovation; J.Yohannan • PART III: BEST PRACTICES IN CORPORATE COMMUNICATION
• To be Confirmed • Conclusion • Endnote; D.Bodega & T.Fiedler • References
November 2012

408pp
P
aperback

£34.99

978-0-230-34802-8
New IC
18
e-marketing
Theory and Application
Stephen Dann, Senior
Lecturer in Marketing,
Australian National
University College of
Business and Economics,
Australia and Susan
Dann, School of
Business, Australian
Catholic University,
Australia
Combining academic
rigour and practical
application, e-marketing
brings together a
theoretical framework
from academic peer reviewed literature with
contemporary developments in internet technology.
Considering marketing theory and practice, the text
demonstrates how conceptual frameworks can be
applied to the e-marketing environment.
Contents: PART I: INTRODUCTION AND OVERVIEW
• PART II: E-MARKETING FRAMEWORKS • PART III:
E-MARKETING APPLICATIONS • PART IV: STRATEGIC
ISSUES IN E-MARKETING • PART V: FUTURE DIRECTIONS
A Full Table of Contents is Available at: www.palgrave.com
January 2011

496pp
P
aperback

£43.99

978-0-230-20396-9

Ebook IC Web

Consumer Behavior
Perspectives, Findings and Explanations
John O’Shaughnessy, Professor Emeritus of Business, Columbia Business
School, USA
‘This much-needed text clearly explains the importance of understanding
how perspectives such as ethnopsychology, psychoanalysis and sociology
construct and organize radically different understandings of the consumer.
O’Shaughnessy is one of the few scholars in the world today equipped
with the breadth and depth of vision to accomplish this daunting task – and
in my view, in this book, he succeeds brilliantly.’ - John Desmond, Reader in
Management, University of St. Andrews, UK
‘This is a unique contribution to consumer behaviour. O’Shaughnessy
takes the reader through a range of social science literatures, unpacks
the key concepts and assumptions embedded in their work, and
highlights their limitations in a way that is rigorous, interdisciplinary and
understandable. This is a truly thoughtful and reflective contribution to
the study of consumer behaviour.’ - Mark Tadajewski, Professor, Durham University, UK
‘An innovative text that challenges conventional approaches while illuminating murky areas of our
discipline. As a refreshing departure from the traditional topic-by-topic structure, O’Shaughnessy
proceeds according to a discipline-by-discipline framework that embraces a pluralistic perspectivism,
that challenges mainstream thinking, that clarifies difficult concepts, and that illuminates every corner
into which he shines the light of his broadly ranging and penetratingly deep scholarship.’ - Morris B.
Holbrook, W. T. Dillard Professor Emeritus of Marketing, Columbia University, USA
A rigorously researched textbook discussing different perspectives in consumer behaviour. Drawing on real
life case studies, this book enables students to critically approach and evaluate behavioural concepts.
Contents: Introduction: Perspectivism and Other Basic Notions for Understanding the Social Sciences •
Ethnopsychology • Behaviourism • Psychoanalytic Psychology • Cognitive Psychology • Cognitive Neuroscience
• Microeconomics (Rational Choice Theory) • Behavioural Economics • Social Psychology • Sociology • Cultural
Anthropology
December 2012

576pp
Paperback

£34.99

978-1-137-00376-8

New IC
19
Sales Management
A multinational perspective
Edited by
Paolo Guenzi,
Associate Professor of
Corporate Economics
and Management,
Bocconi University, Italy
and Susi Geiger, Senior
Lecturer, Quinn School
of Business, University
College Dublin, Republic
of Ireland
‘This collection
represents an unusual
achievement in the
literature - a genuinely
rich multinational set of
conceptual and empirical contributions to a better
understanding of the imperatives facing sales
management in the tough current environment.’ -
Nigel F. Piercy, Professor of Marketing & Strategy
and Associate Dean, Warwick Business School,
University of Warwick, UK
Sales Management offers a global perspective on
the opportunities and issues facing today’s sales
managers. Current textbooks have failed to move
beyond the US context; Sales Management provides
unique access to European and international experts,
with globally relevant case studies.
A Full Table of Contents is Available at: www.palgrave.com
January 2011

520pp
P
aperback

£39.99

978-0-230-24595-2

IC Web
Marketing Financial
Services
2nd edition
Jillian Dawes Farquhar,
Professor of Marketing
Strategy, University of
Bedfordshire, UK and
Arthur Meidan,

Emeritus
Professor of
Marketing, Sheffield
University Management
School, UK
A comprehensive guide
to decision making for
students of financial
services marketing,
or marketers working
within the financial
services sector. Comprehensively revised and updated,
with a new structure, many new chapters, a range
of international case studies and vignettes and well-
developed pedagogical features.
Contents: Marketing and Financial Services: An Overview •
The Financial Services Environment • The Financial Services
Customer • Segmenting & Targeting the Financial Services
Marketplace • Information for Marketing Financial Services
• Relationship Marketing in Financial Services • Building and
Sustaining the Financial Services Brand • Creating value: The
Financial Services Product • Pricing and Value in Financial
Services • Distributing Financial Services • Communicating in
the Marketing of Financial Services • Marketing Strategies in
Financial Services
May 2010

424pp
Paperback

£39.99

978-0-230-20118-7

IC Web
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Request inspection copies from
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copy e-books via CourseSmart.

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20
International Business
Challenges in a Changing World
Janet Morrison,
formerly Senior Lecturer
and Programme Leader
for Undergraduate
International Business
Degrees, University of
Sunderland Business
School, UK

A fresh, critical and
global perspective on
international business,
this text brings key
global issues to life.
Packed with case studies
and with unique access
to articles from the Journal of International Business
Studies.
Contents: PART I: THE INTERNATIONAL DIMENSION
AND THE ORGANIZATION • PART II: THE
ENVIRONMENT OF INTERNATIONAL BUSINESS • PART
III: COMPETING IN THE GLOBAL MARKETPLACE • PART
IV: MANAGING IN THE GLOBAL ENVIRONMENT • PART
V: GLOBAL ISSUES AND INTERNATIONAL BUSINESS
A Full Table of Contents is Available at: www.palgrave.com
November 2008

680pp
P
aperback

£46.99

978-1-4039-4563-1

Ebook IC Web

The Global Business
Environment
Meeting the Challenges
3rd edition
Janet Morrison,
formerly Senior Lecturer
and Programme Leader,
International Business,
University of Sunderland
Business School, UK

‘An up-to-date,
comprehensive and
accessible textbook
that fully meets
the challenges of
teaching international
business.’ - David
Sunderland, University
of Greenwich, UK
Offering an accessible and engaging introduction
to the business environment this edition of Janet
Morrison’s highly successful textbook explores
the economic, political, social, legal, cultural and
technological dimensions that affect businesses.
Includes new coverage of emerging economies and
the 2008 economic crisis.
A Full Table of Contents is Available at: www.palgrave.com
April 2011

520pp
P
aperback

£42.99

978-0-230-21025-7

Ebook IC Web

Communicating Across
Cultures at Work
3rd edition
Maureen Guirdham,
formerly Director of the
MBA Programme, City
University, UK; Head of
the School of Business,
Westminister University,
UK

Examines intercultural
communication in
the workplace. Firmly
grounded in theory,
it offers practical
suggestions on how
people can develop
cultural awareness
and communication skills to enable greater
understanding and appreciation of those from
different backgrounds. Fully updated with the latest
research, this makes an ideal core text.
Contents: PART I: CULTURE AND COMMUNICATION AT
WORK • PART II: INTERCULTURAL COMMUNICATION AT
WORK • PART III: EXTENSIONS AND APPLICATIONS
A Full Table of Contents is Available at: www.palgrave.com
May 2011

416pp
P
aperback

£38.99

978-0-230-28369-5

IC Web
INTERNATIONAL BUSINESS
21
Communication Across Cultures
Edited by
Elizabeth Christopher, Honorary Associate of Macquarie University,
Australia
‘This book is both academically informed and superbly written. A
‘must-read’ for anyone studying, researching or teaching communica-
tion across cultures. It provides a revealing and clear snapshot of how
organizations really work across cultures and around the planet.
Grounded in research and rich with in-depth case studies, this book
delivers masterful analysis woven through engaging narrative.’ - Siew
Mee Barton, Deakin University, Australia
‘Elizabeth Christopher has done an excellent job in bringing together
an impressive array of very competent scholars who are diverse in their
academic disciplines, background of life experience, and geography location
to address the issues of communication across cultures in a fresh way.
Every reader will gain from this insightful and perceptive collection on an
enormously complex topic presented clearly yet without oversimplification.’ - Larry E. Smith, Executive
Director of The Global Challenge Program, USA
A new textbook exploring communication in international management. Provides a comprehensive overview
of the field, summarizing the key theoretical perspectives and introducing students to the multi-cultural ‘big
picture’ in which global business operates. Experts provide a wealth of cases and other learning and teaching
resources.
Contents: PART I: THE FIRST DIMENSION OF COMMUNICATION ACROSS CULTURES: DIFFERENT VOICES • Leading
and Motivating Across Cultures • Like and Unlike: Different Communication Styles • Noise and Silence: Verbal and Non-
verbal Communication • PART II: THE SECOND DIMENSION: COMMUNICATION AT WORK • The Micro-Environment
of Diversity at Work: Gender Factors and Minority Roles in Workplace Communication • ‘I Don’t Like It Here’: Culture
Shock and Adjustment • Learning and Teaching Across Cultures • PART III: THE THIRD DIMENSION: GOING GLOBAL •
Command and Control: International Negotiations and Alliances • Communication Webs and Organisational Networks
• PART IV: THE FOURTH DIMENSION: COMMUNICATION MEDIA • Voices in Cyberspace: Messages by Mass Media •
Actions Speak Louder Than Words: Ethical Behaviour, Social Responsibility and Protecting the Environment
September 2012

424pp
Paperback

£3
1.99

978-0-230-27567-6

Managing Cross-Cultural
Communication
Principles & Practice
Barry Maude, formerly
Senior Lecturer,
University of
Staffordshire, UK

Accessible and lively
introduction to the
management of cross-
cultural communication
for undergraduate and
postgraduate business
students. Drawing on
the latest research
and incorporating the
author’s own extensive
experience of working
in different cultural settings, it addresses the core
theory and practice. An essential course companion.
Contents: PREFACE • PART I: PRINCIPLES • What is
Culture? • Cultural Values in Business and Society
• Language Matters • Nonverbal Aspects of Cross-
cultural Communication • Prejudice and Stereotypes •
PART II: PRACTICE • Expatriate Performance • Cross-
cultural Adjustment • Developing Cross-cultural Skills •
Communicating Across Cultural Distance • Managing and
Working in Multicultural Teams • Cross-cultural Meetings
and Negotiations • Cross-cultural Interviews and Selection
April 2011

392pp
P
aperback

£36.99

978-0-230-24953-0

IC
New IC Web
22
Essential Operations
Management
Alex Hill, Principal
Lecturer, School of
Business Strategy and
Operations, Kingston
University, UK and Terry
Hill, Emeritus Fellow,
University of Oxford, UK
‘This is an excellent
introduction
to Operations
Management and a
must have text for
undergraduates. The
book contains an array
of contemporary,
relevant and engaging cases which make the study
of Operations Management both enjoyable and
stimulating.’ - Des Doran, Brunel Business School,
Brunel University, UK
From two highly respected authors in the field,
Essential Operations Management provides a
concise, student-friendly overview of operations
management, striking a balance between coverage of
the service and manufacturing industries that reflects
current trends and supported by well-developed
international case studies and learning features.
A Full Table of Contents is available at: www.palgrave.com
April 2011

480pp
P
aperback

£44.99

978-0-230-23259-4


Ebook IC Web
Operations Management
3rd edition
Alex Hill, Principal Lecturer, School of Business Strategy and Operations,
Kingston University, UK and Terry Hill, Emeritus Fellow, University of
Oxford, UK
‘This state-of-the-art textbook sets a new standard in clarity of exposition
and elegance of design. Bristling with concepts and diagrams, insights and
examples, critical reflections and study activities, it will be both a joy to
use and a source of continuing inspiration for teachers and students alike.
If only more business books were such a delight to read!’ - Jules Goddard,
Fellow, Centre for Management Development, London Business School, UK
‘The structure of the book flows really nicely. The book adopts a very
accessible approach and makes extensive use of visual representations of
key concepts. Each chapter includes very good number of cases to support
the conceptual discussions. The cases are not only just relevant but, as
importantly, talk about recent practices seen in industry.’ - Tolga Bektas,
Senior Lecturer and Module Leader in Operations Management, School of


Management
, University of Southampton, UK
‘The reader-focused learning features, including the executive summary features and short cases,
illustrate the importance of each topic and are really engaging and well-articulated.’ - Luisa Huaccho
Huatuco, Lecturer in Operations and Business Processes, University of Leeds, UK
Ideal for courses requiring an in-depth yet accessible guide to operations management, this edition has been
fully updated to provide coverage of service and manufacturing industries that reflects the modern business
environment. Cases cover a range of global brands, ensuring students can apply theory to the real world.
Contents: Managing Operations • Operations Strategy • Managing People • Designing and Developing Services
& Products • Designing Service Delivery Systems • Designing Manufacturing Processes • Location and Layout •
Managing Capacity • Operations Scheduling & Execution • Managing Quality • Managing Inventory • Managing the
Supply Chain • Analysing Operations • Improving Operations • Corporate Social Responsibility
July 2012

800pp
P
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£52.99

978-0-230-36290-1

OPERATIONS MANAGEMENT
Ebook IC Web
23
eBusiness
2nd edition
Paul Beynon-Davies, Professor of Organizational Informatics, Cardiff
Business School, Cardiff University, UK

‘eBusiness provides an insightful and current text book on E-business
thinking which will be of value to educators, students and industry
practioners. The book is suitable for both generalists and specialists in its
coverage of the subject matter. The text provides a detailed overview of
E-business interspersed with case studies to illustrate meaning via practical
examples.’ - Paul Jones, University of Glamorgan, UK
‘This thoughtful book offers a systematic and comprehensive approach
to the popular subject of eBusiness. Parallels are drawn from a wider
perspective and encourage the reader to consider the problem domain from
an original and more inclusive point of view.’ - Natalia Beloff, University of
Sussex, UK
e-Business provides an accessible overview of e-business and its role in
transforming organizations. It takes a global perspective and discusses the
impact of technology within both the private and public sectors. A strong underpinning in systems thinking
is used throughout to demonstrate the practical implications for modern organizations.
Contents: Preface • The E-Business Domain • PART I: BUSINESS AND SYSTEMS • Systems • Human Activity
Systems • Information Systems • Back-End Information Systems Infrastructure • Front-End Information Systems
Infrastructure • PART II: THE TECHNICAL INFRASTRUCTURE FOR E-BUSINESS • Access Devices and Channels
• Electronic Delivery of Goods and Services • The Internet • The Web • Back-End ICT Infrastructure • Front-End
Infrastructure • Data Security • PART III: ENVIRONMENT • The Economic Environment • The Social Environment
• The Political Environment • PART IV: E-COMMERCE • E-Commerce • B2C E-Commerce • B2B E-Commerce •
C2C E-Commerce • E-Marketing • E-Procurement • PART V: THE SOCIAL INFRASTRUCTURE FOR E-BUSINESS
• E-Business Planning • E-Business Strategy • E-Business Management • E-Business Development • E-Business
Evaluation • Bibliography • Glossary • Index
November 2012

448pp
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£39.99

978-0-230-30456-7

Knowledge Management
Organizing Knowledge Based Enterprises
Igor Hawryszkiewycz,
Professor of Computing
Sciences, University of
Technology, Australia
Demonstrates how
knowledge management
can be used to enhance
business processes and
focuses on the need to
develop collaborative
knowledge networks,
which are increasingly
global in nature and
which support people
with the technology
needed to work across distance to foster the
innovation needed to remain competitive in global
environments.
Contents: PART I: KNOWLEDGE MANAGEMENT
WITHIN BUSINESS COMMUNITIES • NIZING FOR
KNOWLEDGE MANAGEMENT • PART IV: SUPPORTING
TECHNOLOGIES
A Full Table of Contents is Available at: www.palgrave.com
November 2009

384pp
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£34.99

978-0-230-23027-9

IC
Ebook

IT FOR BUSINESS
New IC Web
24
An Introduction to Information Systems
David Whiteley, Senior Lecturer, Manchester Metropolitan University, UK

‘The clarity will hit the market it is aimed at. It is a very well written and
constructed book. It is not overly technical, the language is appropriate and
provides the reader with a clear understanding of the topic discussed...I will
be recommending this book. It will meet the requirements of my students
very well.’ - Alistair Beere, Liverpool Business School, Liverpool John Moores
University, UK
‘The approach is good and suitable for my students who do not have a strong
computer science/maths background. It doesn’t make assumptions about
how much background knowledge they have...Very strong information, well
explained and detailed, not much left out at all in the topics a good coverage
of the necessary content with engaging easy to understand case studies.’ -
Marie-Louise van der Klooster, Deakin University, Australia
A clear, student-friendly and engaging introduction to how information
technology is used in business. Featuring several case studies, video
interviews, thorough pedagogy and completely up-to-date chapters, this textbook will be a core
resource for undergraduate students of Business Information Systems, a compulsory module in business
degrees.
Contents: PART I: ENTERPRISE INFORMATION SYSTEMS • Information Systems • The IS Business Environment
• IS Organisation and Management • PART II: INFORMATION SYSTEMS IN BUSINESS • Corporate Systems
• e-Business Systems • PART III: COMPUTER SYSTEMS • Computers and IT • Data and Information • Files and
Databases • Networks and Computer Security • PART IV: SYSTEMS ANALYSIS AND DESIGN • The System
Development Lifecycle • System Analysis and Design Toolbox • Implementing the IS • PART V: INFORMATION
SYSTEMS AND SOCIETY • Computing, the Law and the Environment • The Information Society
April

2013

416pp
P
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£44.99

978-0-230-37050-0
Information Technology
Project Management
Bennet P. Lientz,
Professor, UCLA
Anderson School of
Management, USA

‘Lientz has produced a
focused book that will
provide a significant
contribution to the IT
project professional
and the IT project
management
student. Its unique
structure provides an
excellent guide for
the implementation
of project management tools and techniques in
IT, offering a pragmatic balance between project
methodologies, experience, and common sense.’
- Christos Tsinopoulos, Lecturer in Operations and
Project Management, Durham University, UK
A comprehensive overview of the management of
IT projects. Grounded in the latest research, it offers
practical tools and techniques to help students
at every stage of the project, from initial planning
through to trouble-shooting specific problems. Ideal
for undergraduate, postgraduate and MBA students
taking a course in project management.
A Full Table of Contents is Available at: www.palgrave.com
September 2011

512pp
Paperback

£40.99

978-0-230-30036-1

IC Web
New IC Web
25
ENTREPRENEURSHIP & SMALL BUSINESS
Corporate Entrepreneurship
Entrepreneurship and Innovation in Large Organisations

3rd edition
Paul Burns, Professor of Entrepreneurship, University of Bedford Business
School, UK

‘This book offers detailed coverage of research into corporate
entrepreneurship in conjunction with comprehensive insights into
management practices. The book effectively captures the challenges
of leadership, architecture, strategy and innovation that are associated
with the pursuit of corporate entrepreneurship, and provides a wealth
of research-based and practice-based guidance to resolve these
challenges. An excellent and valuable resource for educators, students
and practitioners alike!’- Mathew Hughes, Reader in Entrepreneurial
Management, Durham Business School, Durham University, UK
‘An excellent book that combines a profound understanding of theory
with practical guidance on developing entrepreneurial skills. This book is
an incredibly useful manual for anyone who aspires to an entrepreneurial
career in established companies.’ - Catherine L. Wang, Professor, PhD
Programme Director, School of Management, Royal Holloway, University of London, UK
This innovative text considers the personal qualities of successful entrepreneurs and the manner in
which they do business. It demonstrates how these qualities can be replicated to form an organizational
architecture that encourages entrepreneurship at all levels within a company.
Contents: PART 1: THE ENTREPRENEURIAL DNA • The Entrepreneurial Revolution • Entrepreneurial Character •
Entrepreneurial Architecture • PART 2: LEADING AND MANAGING THE ENTREPRENEURIAL ORGANISATION
•Entrepreneurial Leadership • Creating the Entrepreneurial Culture • Building the Entrepreneurial Organisation •
Managing the Entrepreneurial Organisation • PART 3: STRATEGIES FOR THE ENTREPRENEURIAL ORGANISATION
• Entrepreneurial Strategies/ Lifecycle and Portfolio Strategies • Developing Strategies for Growth/ Entrepreneurial
Ethics • PART 4: ENCOURAGING CREATIVITY AND INNOVATION •Entrepreneurial Innovation • Encouraging
Creativity • Encouraging Marketing and Product Innovation
December

2012

544pp
P
aperback

£42.99

978-0-230-30403-1

Entrepreneurship
& Small Business
Start-up, growth & maturity
3rd edition
Paul Burns, Professor of
Entrepreneurship,
University of Bedford
Business School, UK

This successful text
synthesizes good
management practice
for students and
encourages and develops
entrepreneurial skills
via a clear structure and
accessible presentation.
Contents: PART 1:
ENTREPRENEURSHIP
• Entrepreneurship in
the Twenty-first Century • Entrepreneurs and Owner-
managers • Innovation and Entrepreneurship • Social and
Civic Entrepreneurship • PART 2: START-UP • Developing
Creativity and the Business Idea • Evaluating the
Business Idea • Launching the Business • International
Entrepreneurship • Running the Business • Financing the
Business • PART 3: GROWTH • Planning for Growth • New
Products and Services • Growing the Business • Developing
the Business Plan • Exit: Failure and Success • PART 4:
MATURITY • The Family Firm • From Entrepreneur to Leader
• Corporate Entrepreneurship
November 2010

544pp
P
aperback

£43.99

978-0-230-24780-2
Ebook IC Web

New IC Web
26
Understanding Enterprise
Entrepreneurship and Small Business
4th edition
Simon Bridge, Visiting
Professor and Ken
O’Neill, Emeritus
Professor, both at
University of Ulster, UK
‘This book is a tour
de force in the study
and practice of
entrepreneurship. It
offers new perspectives
in a fresh, innovative
way and challenges
old thinking. A must
for students and
academics.’ - Spinder
Dhaliwal, Senior Lecturer in Entrepreneurship,
Surrey Business School, University of Surrey, UK
This comprehensive guide to the key facts, ideas,
and theories about enterprise and entrepreneurship
considers their relation to small business and
discusses measures taken to promote them. The
authors outline the importance of the small business
sector and consider the cultural, political and
economic influences on business growth.
A Full Table of Contents is Available at: www.palgrave.com
November 2012

416pp
P
aperback

£42.99

978-0-230-30809-1

New IC Web
An Introduction to
Franchising
AN INTRODUCTION
TO FRANCHISING
Robert Webber
Robert Webber, Senior
Lecturer, Franchising
and Entrepreneurship,
De Montfort University,
UK

‘A very useful book
for anyone interested
in the practice of
franchising...provides
the reader with a
balanced view of both
franchise partners’
considerations, and this
is what it takes to be a
successful franchisor
or franchisee!’ - Evelien Croonen, University of
Groningen, The Netherlands
A practical, applied textbook offering an introduction
to the world of franchising from the perspectives
of both the franchisor and franchisee. clear. It is a
unique text for use by students studying franchising,
or by students or practitioners interested in buying a
franchise or in franchising their business model.
A Full Table of Contents is Available at: www.palgrave.com
December 2012

280pp
P
aperback

£2
4.99

978-0-230-36164-5
New IC Web
Perspectives in
Entrepreneurship
A Critical Approach
Edited by
Kevin Mole,
Lecturer, Centre for
Small and Medium Sized
Enterprises, Warwick
Business School,
University of Warwick,
UK and Monder Ram,

Professor of Small
Business, De Montfort
University, UK
An alternative
to the ‘how to’
entrepreneurship
textbooks which offer
practical business
plans. This book is a higher level textbook offering
different critical perspectives on entrepreneurship as
an academic discipline, written for students by top
academics and researchers in their respective fields.
A Full Table of Contents is Available at: www.palgrave.com
November 2011

232pp
Paperback

£41.99

978-0-230-24110-7

IC Web
27
INNOVATION MANAGEMENT
Technology Management
Activities and Tools
Dilek Cetindamar,
Professor,Sabanci
University, Turkey, Rob
Phaal,
Head ,Centre for
Technology
Management, Institute
for Manufacturing and

David Probert, Reader
in Technology
Management, Centre for
Technology
Management, both at
University of Cambridge,
UK

This is a practical textbook with a strong
management focus that defines the role of
technology management within an organization. It
contains well developed pedagogical features and
numerous case studies, and will appeal to MBAs
and postgraduate and undergraduate students of
business and engineering.
A Full Table of Contents is Available at: www.palgrave.com
March 2010

296pp
P
aperback

£43.99

978-0-230-23334-8

IC Web
Innovation Management
Strategy and Implementation using the
Pentathlon Framework
2nd edition
Keith Goffin, Professor
of Innovation and New
Product Development,
and Rick Mitchell,
Visiting Professor, both
at Cranfield School of
Management, UK
Designed for students
on MBA and executive
education courses, this
practical text uses a
‘pentathlon’ framework
for discussing key issues.
The authors provide
pragmatic tools for the
effective management of innovation and develop
strategies for improving performance in both service
and manufacturing companies.
Contents: Key Aspects of Innovation Management •
Innovation and Economics • Contrasting Services with
Manufacturing • Developing an Innovation Strategy
• Generating Creative, Customer-focused Ideas •
Prioritization: Selecting and Managing the Portfolio
• Implementation • Creating an Innovative Culture
• Boosting Innovation Performance • The Future of
Innovation Management
March 2010

424pp
Paperback

£36.99

978-0-230-20582-6

IC Web
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28
Governance and Social
Responsibility
International Perspectives
Güler Aras, Professor,
Yildiz Technical
University, Turkey and
David Crowther,
Professor of Corporate
Social Responsibility,
Leicester Business
School, De Montfort
University, UK
A rigorous introduction
to CSR which
explores the variety
of perspectives and
debates, incorporating
an international
orientation throughout. The text will give students a
firm underpinning theory in which to understand the
key debates and issues.
A Full Table of Contents is Available at: www.palgrave.com
November 2011

352pp
P
aperback

£30.99

978-0-230-24351-4

IC Web
Business Ethics in Action
Seeking Human Excellence in Organizations
Domenec Mele,
Professor and Chairman,
Department of Business
Ethics, IESE Business
School, University of
Navarra, Spain

It is argued that, without
neglecting efficiency
or profits, human
well-being should be
the first priority of every
business. Business Ethics
in Action defends the
need to orient business
to people. Through
case studies and pedagogy, this book aids students
to apply the foundations and principles of business
ethics to real world situations.
Contents: PART I: INTRODUCTION TO BUSINESS
ETHICS • PART II: THE INDIVIDUAL WITH THE
ORGANIZATION • PART III: MANAGERIAL ETHICS • PART
IV: ORGANIZATIONAL ETHICS
A Full Table of Contents is Available at: www.palgrave.com
June 2009

440pp
P
aperback

£36.99

978-0-230-57310-9

IC
Ebook

The Ethical Business
Challenges and Controversies
2nd edition
Kamel Mellahi,
Professor of Strategic
Management, University
of Sheffield, UK, Kevin
Morrell, Associate
Professor of
Governance,University
of Warwick, UK and
Geoffrey Wood,
Professor in Human
Resource Management,
The University of
Sheffield, UK
‘An excellent balance
between theory and
application with good philosophical underpinning.’
- Carole Parkes, Senior Lecturer, Work and
Organisational Psychology Group, Aston Business
School, UK
The second edition of The Ethical Business has been
updated with new chapters focusing on the symbiotic
relationship between business and the environment.
New case studies have been developed to increase
the practical application of ethical themes within the
workplace. A critical analysis of contemporary issues
in business ethics.
A Full Table of Contents is Available at: www.palgrave.com
June 2010

288pp
P
aperback

£33.99

978-0-230-54693-6

IC
Ebook

BUSINESS ETHICS & CORPORATE SOCIAL RESPONSIBILITY
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29
Business Research
A Practical Guide for Undergraduate and Postgraduate Students
3rd edition
Jill Collis, Director, Accounting and Auditing Research Centre, Brunel
University, UK and Roger Hussey, Dean, Guangzhou International
Business School, China
A practical, concise guide covering the entire research process from
reviewing the literature to writing up results. It has balanced coverage
of quantitative and qualitative methods and a practical troubleshooting
section. It provides all the tools needed to successfully embark on research
and applies theories to real life scenarios.
Contents: Preface • Understanding research • Making academic decisions •
Dealing with practical issues • Identifying your research paradigm • Choosing a
methodology • Searching and reviewing the literature • Writing your research
proposal • Collecting qualitative data • Analysing qualitative data • Collecting
data for statistical analysis • Analysing data using descriptive statistics • Analysing
data using inferential statistics • Writing up the research • Troubleshooting •
Glossary • References • Index of names • Index of subjects
February 2009

376pp
Paperback

£3
7.99

978-1-4039-9247-5

RESEARCH METHODS, STUDY SKILLS AND REFERENCE
Ebook IC Web
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30
BANKING, FINANCE & ACCOUNTING
International Finance
4th edition
Keith Pilbeam, Professor of International Economics and Finance, City
University London, UK

International Finance is an established and internationally renowned
introduction to the subject for undergraduate and postgraduate
students. It draws on recent events to provide comprehensive coverage of
traditional theories and new research relating to the balance of payments,
exchange rate determination and the international monetary system.
Contents: Introduction • PART I: BALANCE OF PAYMENTS THEORY AND
PRACTICE • The Foreign Exchange Market • The Balance of Payments • Elasticity
and Absorption Approaches to the Balance of Payments • Macroeconomic Policy
in an Open Economy • The Monetary Approach to the Balance of Payments
• PART II: EXCHANGE RATE DETERMINATION: THEORY, EVIDENCE AND
POLICY • Purchasing Power Parity and Floating Exchange Rate Experience
• Modern Models of Exchange Rate Determination • The Portfolio Balance
Model • Empirical Evidence on Exchange Rates • Fixed, Flexible and Managed
Exchange Rates • PART III: THE INTERNATIONAL MONETARY SYSTEM • The International Monetary System •
The Eurocurrency and Eurobond Markets • Currency Derivatives: Futures, Options and Swaps • International
Policy Coordination • International Debt Crises • The European Monetary System and European Monetary
Union • Currency Crises and the East Asian Financial Crisis • The Subprime Mortgage Crisis • Further Reading and
Resources
December 2012

592pp
P
aperback

£44.99

978-0-230-36289-5
Finance & Financial
Markets
3rd edition
Keith Pilbeam,Professor of
International Economics
and Finance, City
University, London, UK
‘Comprehensive,
student-friendly text...
provides a terrific
introduction for
students on economics,
finance and business
programmes.’ - John
Goddard, Professor of
Financial Economics,
Bangor University, UK

Finance & Financial Markets is a comprehensive
and accessible introduction to finance, making the
operation of financial institutions, markets and
instruments readily understandable for students on
business, economics and finance courses and those
wanting to understand the workings of the financial
world.
A Full Table of Contents is available at: www.palgrave.com
March 2010

544pp
Paperback

£44.99

978-0-230-23321-8

IC Web
New IC Web
31
An Introduction to Global Financial Markets
7th edition
Stephen Valdez, formerly Director of Profile Financial Training Plc. and
Phillip Molyneux, Professor of Banking and Finance, Bangor Business School,
Bangor University, UK
‘Ever wondered how you and your students could navigate global finance
without a PhD in math? This book is your answer. Molyneux and Valdez cut
unnecessary jargon and get straight to the concepts that matter. I know of
no better way to familiarize students with the nuts and bolts of twenty-first
century financial markets.’ - Daniel Mügge, Center for European Studies,
Harvard University, USA and University of Amsterdam, The Netherlands
‘The more of Valdez and Molyneux I read the more impressed I become. Any
students working through this book will gain an excellent grounding in the
fundamental features of modern financial markets.’ - Les Short, School of
Accounting, Financial Services and Law, Edinburgh Napier University, UK
‘This is essential reading for anyone studying how global financial markets
work, and, more importantly, looking for insights as to how they may work
in the future. An indispensable resource for all finance professionals.’ - Simon Thompson, Chief Executive,
Chartered Banker Institute
This book describes the various financial sectors in clear, easy to understand terms. It provides a broad and
balanced introduction to financial markets across the world and comprehensive coverage of commercial and
investment banking, foreign exchange, money and bond markets, stock markets and derivatives products.
Contents: PART I: INTRODUCTION • The Debt Merry-go-round • PART II: BANKING • Banking Background • The Role
of the Central Bank • Commercial Banking • Investment Banking • PART III: SECURITIES MARKETS • The Money and
Bond Markets • Stock Exchanges • Hedge Funds and Private Equity • Financial Crisis • PART IV: FOREIGN EXCHANGE
AND EUROPEAN ECONOMIC AND MONETARY UNION • Foreign Exchange • European Economic and Monetary
Union • PART V: DERIVATIVE PRODUCTS • Traded Options • Financial Futures • Other Derivative Products • PART VI:
THE NEW TIGER ECONOMIES • The New Tiger Economies: China and India • PART VII: Trends in the Global Financial
Markets • Key Trends
December 2012

570pp
Paperback

£29.99

978-1-137-00752-0

Corporate Governance
Theory and Practice
Carol Padgett, Lecturer
in Finance at the ICMA
Centre, University of
Reading, UK

This book presents
an international
treatment of corporate
governance, supported
by relevant regulation
and case studies. Ideal
for undergraduate
and postgraduate
students of business,
management, finance,
accountancy and law.
Contents: The Scope and Nature of Corporate
Governance • Ownership • The Board of Directors •
Stakeholders • Remuneration • The Market for Corporate
Control • Regulation • Communication and Disclosure •
Corporate Governance in Emerging Markets • Conclusion
November 2011

240pp
Paperback

£34.99

978-0-230-22999-0
IC Web
New IC Web
32
Public Finance
and Public Policy
4th edition
Jonathan Gruber,
Professor of Economics,
Massachusetts Institute
of Technology, USA
Public Finance and
Public Policy was the
first text to reflect
current realities of public
finance, with emphasis
on empirical work and
coverage of transfer
programs and social
insurance. The fourth
edition is fully updated
including coverage of
new debates on EPA policy, global warming, school
choice programs and the Job Creation Act of 2012.
Contents: PART I: BACKGROUND • PART II:
EXTERNALITIES AND PUBLIC GOODS • PART III:
SOCIAL INSURANCE AND REDISTRIBUTION • PART IV:
TAXATION IN THEORY AND PRACTICE
A Full Table of Contents is Available at: www.palgrave.com
February 2013

700pp


Har
dback

£7
4.99

978-1-4292-7845-4
Published by Worth Publishers
New IC Web
Personal Finance
2nd edition
Edited by
George
Callaghan, Ian
Fribbance and Martin
Higginson, all Lecturers
in Economics, The Open
University, UK
The second edition
of this successful
introductory personal
finance text. Its
innovative approach
of distilling important,
but complex, concepts
into a useable form and
relating them to actual
experience make it a ‘must have’ book for anybody
that wants their money to work as hard as they do!
Contents: Contributors • Foreword • Acknowledgements
• Introduction • Setting the Context; A.Shipman • Income;
G.Callaghan • Expenditure and Budgeting; M.Higginson
• Debt; M.Upton • Savings and Investments; J.Lowe &
J.Rutterford • Housing and the Financial Balance Sheet;
G.Callaghan & I.Fribbance • Pensions; J.Lowe • Sharing
and Caring; S.Himmelweit • Insurance and Life Events;
I.Fribbance • Personal Finance: The Changing Context;
G.Callaghan & M.Higginson • Glossary • Index
November 2011

472pp
Paperback

£34.99

978-0-230-34811-0
Published in association with The Open University

IC Web
Business Accounting
An Introduction to Financial and
Management Accounting
2nd edition
Jill Collis, Director,
Accounting and Auditing
Research Centre, Brunel
University, UK, Andrew
Holt, Principal Lecturer,
Accounting, Kingston
University,UK and Roger
Hussey, Dean,
Guangzhou
International Business
School, China
Business Accounting
covers financial
and management
accounting in an
accessible, non-technical style that is particularly
suitable for undergraduate students of business and
finance and MBAs. The active-learning approach
seeks to convey the ability to understand and
evaluate financial information for a range of business
services.
A Full Table of Contents is Available at: www.palgrave.com
June 2012

472pp
Paperback

£3
2.99

978-0-230-27623-9

IC Web
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Catalogue ISBN: 978-0-230-39376-9