DESIGN AND ENGINEERING SUPPORT PROGRAM (DESP) III CONTRACTUAL ENGINEERING TASK (CET)

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DESIGN A
ND ENGINEERING SUPPORT PROGRAM
(DESP)

II
I


CONTRACTUAL ENGINEERING TASK (CET)





TINKER INTEGRATED DATA FOR MAINTENANCE (IDM)

ORGANIC TECHNICAL ORDER SUSTAINMENT







08 April

2013









Prepared by:


AFLCMC/EZGTP

Darlene Garrison

7851
Arnold St, Ste 205,

Tinker AFB OK 73145
-
9147

405
-
736
-
3868

Darlene.garrison@tinker.af.mil



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Table of Contents


1.0

INTRODUCTION

................................
................................
................................
..........................

6

1.1

Purpose

................................
................................
................................
................................
....................

6

1.2

Scope

................................
................................
................................
................................
.......................

6

1.3

Background

................................
................................
................................
................................
.............

6

2.0

REFERENCE DOCUMENTS

................................
................................
................................
........

7

2.1 Government Documents

................................
................................
................................
...............................

7

3.0

CONTRACTOR
TASKING / REQUIREMENTS

................................
................................
.........

9

3.1 Contractor Requirements

................................
................................
................................
..............................

9

3.2 Specific Skills and Knowledge

................................
................................
................................
.....................

9

3.3 Specific Task
-

Program Management

................................
................................
................................
........

10

3.3.1

Monthly Status Report

................................
................................
................................
......................

1
1

3.3.2

Management Plan and Schedule

................................
................................
................................
.......

11

3.3.3

Program Status Review/Technical Interchange
Meetings

................................
................................

12

3.3.4

Specifc Task
-

Technical

................................
................................
................................
..................

1
2

3.3.5

Support Services

................................
................................
................................
...............................

1
3

3.3.6

System Sustainment

................................
................................
................................
..........................

1
6

3.3.7

Organic Technical Order Sustainment System Tools Implementation
................................
.............

1
7

3.3.8

System User Training

................................
................................
................................
.......................

1
8

3.3.9

Content Management Implementation/Support

................................
................................
................

1
8

3
.3.10

Support Customer Digital Data Strategy

................................
................................
..........................

1
9

3.3.11

Page Based Technical Data

................................
................................
................................
...............

2
1

3.3.12

Support Meeting/Conferences

................................
................................
................................
..........

2
1

3.3.13

Incorporating Change Material

................................
................................
................................
.........

2
2

3.3.14

On Site TO Updates

................................
................................
................................
..........................

22

3.3.15

Graphics Conversion

................................
................................
................................
.........................

2
2

3.3.16

Part Number Database (PNDB)

................................
................................
................................
........

2
3

3.3.17 Onl
ine Review Board (ORB) system

................................
................................
................................
.

24

3.3.1
8

Virtual Work Cards (VWC)

................................
................................
................................
..............

2
4

3.3.1
9

Information Assurance Training and Workforce Management

................................
........................

2
4

3.3.20

Contractor Labor Hours

................................
................................
................................
....................

24

4.0

DELIVERY SCHEDULE AND PERIOD OF PERFORMANCE

................................
...............

2
4

4.1

Period of Performance

................................
................................
................................
..........................

2
5

4.2

Delivery Schedule

................................
................................
................................
................................
.

2
5

4.2.
1

Program Management

................................
................................
................................
......................

2
5

4.2.
2

Program Management Plan

................................
................................
................................
..............

2
5

4.2.
3

Program Status Reviews/Technical Interchange Meetings

................................
..............................

2
5

4.2.
4

Expertise/Professional Services

................................
................................
................................
.....

2
5

4.3

Government Inspection and Acceptance of Deliverables

................................
................................
.....

2
6

5.0

SPECIAL CONSIDERATIONS

................................
................................
................................
...

2
6

5.1

Security

................................
................................
................................
................................
.................

2
6

5.2

Access to Facilities and Property

................................
................................
................................
..........

2
8

5.3

Government Furnished Equipment, Materials, and Software

................................
...............................

2
8

5.3.1

Government Furnished Property (GFP) "As Is"

................................
................................
..............

2
8

5.3.2

Shared Property of the Government

................................
................................
................................

2
9

5.3.3

Government

Furnished Services are applicable during the performance of this contract

...............

30

5.3.4

Intangible Government Property
................................
................................
................................
......

32

5.3.5

Contractor Acquired Property (CAP)

................................
................................
..............................

33

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5.3.6

Title to Government Property (Includes GFP and CAP)

................................
................................
.

33

5.
4

Government Program
and Contract Management

................................
................................
................

33

5.
4
.1

Government Program Management

................................
................................
................................
..

33

5.
4
.2

Government Contract Management

................................
................................
................................
..

33

5.
5

Safety Requirements


................................
................................
................................
............................

33

5.
5
.1

General Safety Requirements

................................
................................
................................
...........

33

6.0

T
ravel Requirements
:

................................
................................
................................
....................

34

7.0

S
ervices Summary

(SS):

................................
................................
................................
...............

34

8.0

C
ontracting Officer
Representative (COR)

................................
................................
..................

35

9.0

C
ontinuation of Essential Services During Crisis
:
................................
................................
........

35

10
.0

P
hase In/Phase Out Transition Plan
:

................................
................................
.............................

35

ATTACHMENT I
--

CONTRACT DATA REQUIREMENTS LISTS (CDRLs)

................................
...

37

ATTACHMENT II
--

UNFUNDED OPTIONAL TASKING

................................
................................
.

3
8

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ACRONYM LIST



ACO



Administrative Contracting Officer

AF



Air Force

AFCAP


Air Force Certification and Accreditation (C&A) Program

AFMC



Air Force Material Command

AFI



Air Force Instruction

AIS



Automated Information System

ALC



Air
Logistics
C
omplex


ASSIST


Acqui
sition Streamlining and Standardization Information System

BLK



Block

C&A



Certification and Accreditation

CAC



Common Access Card

CCB



Configuration Control Board

CDRLS


Contract Data Requirements Lists

CET



Contractual Engineering Task

CFR



Code

Federal Regulation

CLIN



Contract Line Item Number

CM



Con
tent

Management

CMYK


Cyan, Magenta, Yellow, Black

CO



Contracting Officer

CONOPS


Concept of Operations

COR



Contracting Officer Representative

COTS



Commercial off the Shelf

CPS



Command
Publishing Suite

CSTO



Country Standard Technical Order

CTI



Command Technology Incorporated

CTO



Certificate to Operate

DAC



Days After Contract

DAPS



Document Automation & Production Service

DD



Department of Defense

DESP



Design and Engineering

Support Program

DFARS


Defense Federal Acquisition Regulations Supplement

DIACAP


DoD Information Assurance Certification and Accreditation Process

D
o
D



Department of Defense

DSN



Defense Switched Network

DTD



Document Type Definition

EITDR



Enterpri
se Information Technology Data Repository

eMASS


Enterprise Mission Assurance Support Service

FAR



Federal Acquisition Regulation

FMS



Foreign Military Sales

FOSI



Formatted Output Specification Instance

FOUO



for Official Use Only

GCSS



Global Combat

Support System

HTML



Hypertext Markup Language

IA



Information Assurance

IAW



In Accordance With

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ICD



Interface Control Document

IDM



Integrated Data for Maintenance

IETM



Interactive Electronic Technical Manual

IMS



Integrated Master Schedule

IPDF



Indexed Portable Document Format

JCALS



Joint Computer
-
Aided Logistics Support System

JPAS



Joint Personnel Adjudication System

LAN



Local Area Network

LOAP



List of Applicable Publications

NAC



National Agency Check

NISPOM


National Industri
al Security Program Operating Manual

N
o



Number

OSHA



Occupational Safety and Health Administration

OSS&E


Operational Safety, Suitability, and Effectiveness

PARA



Paragraph

PCR



Publication Change Request

PNDB



Part Number Database

PM



Program M
anager

POC



Point of Contact

POP



Period of Performance


QA



Quality Assurance

SDD



S
oftware

Design D
escription

SEC



Section

SGML



Standard Generalized Markup Language

SS



Services Summary

SSI



Stock, Storage
,

and Issue

STINFO


Scientific and T
echnical Information

SVD



Software Version Description

TIM



Technical Interchange Meeting

TO



Technical Order

TOMA



Technical Order Management Agency

TOPS



Technical Order Page Supplements

TPM4



Transactional Process Manager

USAF



United States Air
Force

XML



Extensible Markup Language

XPP



SDL XML
Professional Publisher






Page
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1.0

INTRODUCTION


1.1

Purpose


The purpose of this effort is
for providing
Government owned
Tinker Integrated Data for Maintenance
(IDM)
organic technical order (TO) sustainme
nt capability and digital data support services including
data management and electronic capture, conversion, and update processes and services to manage,
maintain, and administer all software utilized to support the management, creation, sustainment, stor
age
and distribution of
Tinker AFBs

technical order sustainment for
United States Air Force (
USAF
)

and
Foreign Military Sales (
FMS
)

systems
. Tinker Integrated Data for Maintenance (IDM) provides the
infrastructure for organic technical order management
and sustainment that implements an internal
architecture for organic support to develop, store and distribute technical data in digital format with the
option to distribute paper copies in proper format.

Currently Tinker’s
System Programs utilizing Tinker

IDM

are

B
-
1, B
-
52, E
-
3, E
-
3 FMS, ATCALS, KC
-
135, and KC
-
135 FMS
. This requirement for Tinker
IDM will be available to other Tinker Weapon Systems as required
.

Each System Program utilizing
Tinker IDM has systems specific sustainment requirements. The i
ndividual systems that comprise
Tinker IDM share resources and are responsible for a percentage of Tinker IDM System Support (based
on page count, tools utilized and participation in services, such as PNDB, IDM Web and XPP
publishing).




1.2

Scope


The
C
ontractor shall provide
digital data support services through the Tinker IDM system necessary to
sustain

and support organic technical order sustainment. Services to support technical data (technical
order documents and engineering data) processes and inf
rastructure are provided in the following major
categories:





Data management and electronic capture, conversion, and update processes.



Technical support services to manage, maintain, and administer all software utilized to support
the management, creation
, sustainment, storage and distribution of digital and paper TOs

and
CSTOs
.



Organic technical order sustainment training and documentation.



Conversion to
Type I and II Interactive Electronic Technical Manuals (IETMs)
digital technical
orders, distribution
management and electronic TO delivery via the Tinker IDM web site

or
established distribution methods.



Conversion of digital or paper TOs to S1000D format distribution management and electronic
TO deliver
.



Sustainment of existing S1000D publications for
distribution via Tinker IDM web site
,
via CD
,
and via a secure off
-
base Tinker IDM contractor
-
hosted server,
to include
pushing data to FMS
customers upon update.


1.3

Background


Department of Defense (DoD) initiatives and policies dictate all active TOs
in the USAF inventory be
converted/digitized to electronic formats. The goal of
Tinker AFB’s

technical order platforms is to
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support the Air Force TO Concept of Operations (CONOPs) in providing user friendly technically
accurate, and up
-
to
-
date digital t
echnical data at the point of use that is acquired, sustained, distributed
and available in digital format from a single point of access for all technical data users. Organic
technical order sustainment shall support improvements in processes utilized for

management of
technical data, and enhance the usefulness of the data for the ultimate end
-
users.



2.0

REFERENCE DOCUMENTS



2.1 Government Documents


The Contractor shall perform to the following Specification, Instructions and Technical Orders

and any

related publications referenced within
.


Department of
Defense

(DoD) Specifications
.


Department of Defense (DoD) Specification

can be accessed through the ASSIST Quick Search web site
at
https://as
sist.daps.dla.mil/quicksearch/
.



Publication
Number

Publication Title

Date of
Document

Specific
Paragraph/Chapter/

or Entire Document
Applies

MIL
-
DTL
-
7700

Flight Manuals, Air Refueling Procedures,
and Abbreviated Checklists

13 May 2002

Entire Document
Applies

MIL
-
DTL
-
87929

Technical Manuals, Operation and
Maintenance Instructions in Work Package
Format

14 Feb 2002

Entire Document
Applies

MIL
-
DTL
-
5920

Manuals, Technical : Sample Basic Weight
Checklists and Loading Data

1 Oct 2010

Entire Document
Applies

MIL
-
DTL
-
8031

List of Applicable Publications (LOAP),
Preparation of

23 Sep 2010

Entire Document
Applies

MIL
-
DTL
-
9854

Technical Manuals: Structural Repair
(Aircraft)

22 Nov 2010

Entire Document
Applies

MIL
-
STD
-
1808

Interface Standard System
Subsystem Sub
-
subsystem Numbering

1 Aug 2007

Entire Document
Applies

MIL
-
DTL
-
8031

List of Applicable Publication (LOAP)


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Page
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General Content, Style, Format, and User
-
Interaction
Requirements

Applies

MIL
-
DTL
-
87269

Database,
Revisable
-
Interactive Electronic
Technical Manuals

22 Jan 2007

Entire Document
Applies

MIL
-
HDBK
-
9660

DOD Produced CD
-
ROM Products

1 Sep 1997

Entire Document
Applies

MIL
-
HDBK
-
38790

Printing Production of Technical Manuals

5 Mar 2002

Entire Document
Applies

MIL
-
PRF
-
5096

Manuals, Technical: Inspection and
Maintenance Requirements; Acceptance
and Functional Check Flight Procedures
and Checklists; Inspection Work Cards;
and Checklists; Preparation of

6 Apr 2001

Entire Document
Applies

MIL
-
PRF
-
38384

Te
chnical Manuals


Checklists and
Source Data Packages, Aircraft Weapon
Delivery

6 Apr 2001

Entire Document
Applies

MIL
-
PRF
-
38769

Manuals, Technical: Work Unit Code


Preparation of

10 Apr 2001

Entire Document
Applies

MIL
-
PRF
-
38804

Time Compliance
Technical Orders


Preparation

20 Jun 1997

Entire Document
Applies

MIL
-
PRF
-
38807

Technical Manuals


Illustrated Parts
Breakdown Preparation

5 Apr 2001

Entire Document
Applies

MIL
-
DTL
-
87158

Technical Manuals: Aircraft Battle
Damage Assessment and Repair

13 Jul 2011

Entire Document
Applies

MIL
-
STD
-
38784

Manuals, Technical: General Style and
Format Requirements

25 Aug 2011

Entire Document
Applies

ASD
-
S1000D

International Specification for Technical
Publications
Utilizing

a Common Source
Data Base

24 Jan
2005

Entire Document
Applies



Air Force Instructions (AFIs)
.


AFIs can be accessed through the Air Force e
-
publishing web site at
http://www.e
-
publishing.af.mil/
.




Publication
Number

Publication Title

Date of
Document

Specific
Paragraph/Chapter/or
Entire Document
Applies

AFI 31
-
101

Integrated Defense

(FOUO)

8 Oct 2009

Entire Document Applies

AFI 31
-
204

Air Force Motor Vehicle Traffic
Supervision

14 Jul 2000

Entire Document Applies

AFI 31
-
401

Information Security Program
Management

1 Nov 2005

Entire Document Applies

AFI 33
-
210

Air Force Certification and Accreditation
(C&A) Program (AFCAP)

23 Dec 2008

Entire Document Applies

AFI 61
-
204

Disseminating Scientific and Technical
30
Aug 2002

Entire Document Applies

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Information


USAF Technical Orders
.


The following Technical Orders can be accessed through either the Tinker Public Web site at
http://www.tinker.af.mil/technicalorders/index.asp

or the Robins Public Web site at
http://www.robins.af.mil/library/technicalorders.asp
.


Publication
Number

Publication Title

Date of
Document

Specific
Paragraph/Chapter/or
Entire Document Applies

TO
00
-
5
-
1

AF Technical Order System

1 May 2011

Entire Document Applies

TO 00
-
5
-
3

A
F TO Acquisition Procedures

1 Jan 2012

Entire Document Applies

TO 00
-
5
-
15

AF Time Compliance Technical Order
Process

1 Jan 2010

Entire Document Applies

TO 00
-
5
-
19

Security
Assistance Technical Order
Program (SATOP)

1 Jan 2010

Entire Document Applies



3.0

CONTRACTOR TASKING / REQUIREMENTS


The
Contractor

shall provide engineering/technical services for the effort
s

described within Section 3.1
below.


3.1 Contractor Require
ments


The Cont
ractor
shall
provide all required installation including acquiring necessary software,
configuration, development and support services described within this
CET

to support
and sustain

organic technical order sustainment described within the requirements below.
Contractor shall provide
Tinker IDM support for each weapon system; each using a similar but unique version of the Tinker IDM
toolset.
Contractor personnel shall work directly w
ith the technical order program TO Manager in
providing these digital data support services to meet mission requirements. The
C
ontractor
shall

work
directly with the appropriate TOMA to transition and sustain engineering/technical data in digital format
an
d to improve processes and tools providing this data in support of depot/field maintenance, repair, and
to support operational use. Consequently, the
C
ontractor
shall

have a significant understanding of
engineering/technical data, digitization, data distribution, OSS&E, and conf
iguration management
procedures.




NOTE:

All products procured or developed under this contract shall be considered government
property.


3
.2 Specific Skills and Knowledge


The
C
ontractor shall provide capability and experience appropriate for the tasks identified in this CET.

This shall include a working knowledge of the applications resident within
Tinker AFB

technical data
system infrastru
cture and with equipment and processes utilized in the integration and management of
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technical data.
The
C
ontractor shall support highly configured scripts and processes written specifically
for individual weapon systems.
The
C
ontractor shall possess the
experience necessary to adequately
diagnose and resolve problems associated with the system infrastructure, and with technical data
production, output, and usability. The
C
ontractor shall ensure that individuals utilized for this effort
possess the knowle
dge and skills required to successfully perform the requirements of the positions they
occupy. The
C
ontractor shall possess comprehensive skills with the following

to provide support for
Tinker IDM system requirements
/toolset
:



Oracle Relational Database M
anagement System



HTML/SGML/XML



Windows
7

and Vista Workstations



SDL

XML Professional Publisher (XPP)



SDL

Contenta Content Management System



Microsoft IIS



SQL Server



ASP.NET/C
-
Sharp/C++



CSS/XSLT/XSL



JavaScript
/Perl



OmniMark



Transformation Process Manager
Version 4



Arbortext/PTC Epic Software
/FOSI/ACL



Various Computer Aided Design and Illustration Software Applications



Adobe Frame
M
aker Desktop Publishing



Command Technology Inc. Command Publishing System (CPS)



Part Number Database (PNDB)



S1000D

o

S1000D
Business Rules

o

S1000D Business Rules Exchange (BREX)

o

Data Module (DM) development and sustainment

o

Data Module Requirements List (DMRL) development and sustainment

o

Pub
li
cation Module development and sustainment

o

Common source Data Base (CSDB) management in C
ontenta

o

SDL Live Content editing and publishing tools

o

Arbor
text
®
IETP Viewer for S1000D

editing and publishing tools


3.3 Specific Task


Program Management


The
C
ontractor shall establish and maintain a program management structure to include a primary Po
int
of Contact (POC) for program oversight.
The Contractor shall provide the name of the Contract
Manager (CM) and any alternate(s) who shall act for the Contractor in writing within two days after
contract award.
The
C
ontractor shall provide total task
management and s
upervise
C
ontractor
personnel.
The Contractor shall submit an initial listing of contract employees prior to contract start
date. Any changes to the status or position of the contract employees shall be submitted within ten days
of the cha
nge.
The
C
ontractor shall be responsible for administrative planning and program
management to accomplish program objective
s
, maintain configuration management and support the AF
CONOPs. The
C
ontractor shall manage on
-
site production for the contract tea
m and coordinate with the
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Government by scheduled or unscheduled Technical Interchange Meetings (TIMs) for work priorities,
quality issues and funding. No personal services shall be performed.


3.3.1 Monthly Report
s


The
C
ontractor shall submit a Monthly
Status Report. This report shall contain:




Progress of the previous month



Status of contract milestones



Status of TOs in production



Performance Metrics



Issues/concerns and associated recommendations


The
C
ontractor shall submit a Monthly Cost Report. The
C
ontractor shall notify the
applicable
TO
Manager and the Government Contracting Officer

(CO)

when 85% of the obligated funds are incurred.

The cost report shall
include the following as a minimum
:





Reso
urce expenditure for the project



Order Number



Contract Line Item Number (CLIN)



Description of task



Man hours per task (dollars/units)



Material per task (dollars/units)



Funds obligated (dollars/units)



Authorized work (dollars/units)



Funds available (dollar
s/units)




CDRL A040 Monthly Status Report

(DI
-
MGMT
-
80368
A
/T)



CDRL A089 Funds & Labor Hour Expenditure Report (DI
-
FNCL
-
81537/T)


3.3.2 Management Plan and Schedule


The
C
ontractor shall
provide and maintain a

Management Plan.


The established
Management
Plan

shall be considered a living document and shall be updated to reflect the current status of
the
program.

The Management Plan shall include the following as a minimum:




Systems Engineering Approach

to include transitioning data and system



System back
up and disaster recovery plan



Expected resource expenditures for the project



Include a fail
-
safe plan for application and data



Issues/concerns and associated recommendations


The
C
ontractor shall submit a
n Integrated Master Schedule (IMS)
.



CDRL A081
Management Plan (DI
-
MGMT
-
80004
A
/T)

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CDRL A088 Integrated Master Schedule (DI
-
MISC
-
81183
A
/T)

The risk associated with this contract will include all elements related to cost, schedule, and
performance. All risk will be assessed between the Government progra
m manager and the Contractor’s
program manager. Known risks will be investigated and actions to remove or reduce risk will be
identified and carried out. Risks will be documented and presented to the Government at Technical
Interchange Meetings (TIMs)/Ma
jor Reviews.


3.3.3 Program Status Review/Technical Interchange Meetings


The
C
ontractor shall
support quarterly program status reviews.
The purpose of these meetings shall be
to brief the progress of each assigned task, and to solicit input and concurren
ce of work performed. The
C
ontractor shall generate presentation materials as required to aid in the discussion of technical issues
and shall support Technical Interchange Meetings/Reviews. The
C
ontractor shall provide conference
agendas, meeting minute
s, and track Action Items associated with the aforementioned meetings/reviews.

The
C
ontractor shall conduct
quarterly
program management reviews to include review of subcontractor
efforts as well as prime
C
ontractor efforts
.
At a minimum, the following
shall be
briefed
:




Cost



Review of the Integrated Master Schedule and task status



Performance Objective/Threshold review



Action items



Subcontractor task status



Status of scanning activities



Status of conversion activities



Issues requiring resolution



Risk
-

newly identified and ongoing



Risk mitigation plan



Planned activities for the next period




CDRL A001

Conference Agenda (DI
-
ADMN
-
81249A/T)



CDRL


A002

Conference Minutes

(DI
-
ADMN
-
81250A/T)



CDRL
A08
6

Presentation Material (DI
-
ADMN
-
81373/T)


The Contractor

shall support

Configuration Control Board (
CCB
)

reviews

to brief the Program Manager
and Weapon System programs on the progress of assigned tasks, provide recommendation, solicit input,
determine improvement priorities, and provide demonstrations of new a
nd/or improved capabilities for
the Tinker IDM System. Contractor shall receive CCB approval prior to new development or
enhancements to Tinker IDM. Contractor shall receive CCB approval prior to production release of new
capabilities or enhancements.


3
.
3
.
4

Specific Task


Technical


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39





The
C
ontractor shall conduct a Design Review prior to software purchase and installation. The
C
ontractor shall provide agenda, presentation material and minutes for this event.




CDRL A001

Conference Agenda (DI
-
ADMN
-
81249A
/T)



CDRL


A002

Conference Minutes

(DI
-
ADMN
-
81250A/T)



CDRL
A08
6

Presentation Material (DI
-
ADMN
-
81373/T)


3.
3
.
5

Support Services


The
C
ontractor shall provide administration

support
, database management/administration, and other
technical support services

for management and sustainment of all software components utilized in the
capture, storage, maintenance, electronic distribution and editorial processes on the following systems
implemented/utilized within the

organic technical order sustainment
managemen
t processes

and any
other deemed necessary to support emerging digital TO formats such as S1000D
:




Oracle Relational Database Management System



HTML/SGML/XML



Windows 7 and Vista Workstations



SDL

XML Professional Publisher (XPP)



SDL

Contenta Content Manager



Microsoft IIS



SQL Server



ASP.NET/C
-
Sharp/C++



CSS/XSLT/XSL



JavaScript
/Perl



OmniMark



Transformation Process Manager Version 4



Arbortext/PTC Epic Software/FOSI/ACL



Various Computer Aided Design and Illustration Software Applications



Adobe Frame maker Desktop

Publishing



Command Technology Inc. Command Publishing System (CPS)



Part Number Database (PNDB)



S1000D



S1000D Business Rules



S1000D Business Rules Exchange (BREX)



Data Module (DM) development and sustainment



Data Module Requirement List (DMRL)

development
and sustainment



Publication Module development and sustainment



Common

Source Data Base

(CSDB)

management in Contenta



SDL Live Content editing and publishing tools



Arobor
text
®
IETP Viewer for S1000D

editing and publishing tools

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On
-
line Review Board (ORB)



Virtual Work Card (VWC) system


The
C
ontractor shall provide support services necessary for
the
operation and maintenance of

Tinker
IDM,

an

organic
technical

order sustainment
infrastructure, to include services required to support
conversion,
distribution
,
storage and use of technical data to facilitate business and operations and
maintenance personnel.


The Contractor shall provide support services necessary for E
-
3 FMS to manage Stock, Storage, and
Issue (SSI) for 600+ individual TOs in both paper and
S1000D electronic tech data format.
The
Contractor will provide support to ensure accurate and functional S1000D electronic data delivery to the
E
-
3 FMS users.



The contractor
shall
provide
support services necessary for an E
-
3 FMS
secure co
ntractor
-
hos
ted off
-
base server
and have the capability to push real
-
time updates

of E
-
3 FMS CSTO electronic tech data
approved by the
E
-
3
TCG.


The
C
ontractor shall provide support services necessary to maintain and facilitate usage of the
o
rganic
t
echnical
o
rder
s
ustainment infrastructure.
The
C
ontractor shall ensure 98 percent monthly functionality
is maintained.
The
C
ontractor shall ensure all training prerequisite to gaining access to the Tinker AFB
network and the technical data infrastructure is obtained by
C
ontract
or

staff
.


The
C
ontractor shall provide technical support to deployed location
s

when required.

The
C
ontractor
shall provide resolution of technical and security issues with 72
nd

and
Tinker’s
IT who provide facilities
,
server hardware

and system ad
ministration of server operating systems.


The
C
ontractor shall
develop

and provide

documentation to reflect current technical data system
configurations and processes. Documentation shall be updated to reflect current operating environments.
The
C
ontractor shall comply with the following CDRLS:



CDRL
A026



Software
Design Description (SDD) (DI
-
IPSC
-
81435A)



CDRL A087


Interface Control Document (ICD)(DI
-
CMAN
-
81248A)



CDRL A0
31



Software

Version Description
(SVD)(DI
-
IPSC
-
81442A)



CDRL A0
10



Contractor’s
Configuration Management Plan

(DI
-
CMAN
-
80858B/T)



CDRL A091


Computer Software Product End Items (DI
-
MCCR
-
80700)


The
C
ontractor shall provide support services necessary for operation and maintenance of
Tinker IDM

to include the following:




Co
nfiguring and ma
in
taining workstations

and other peripheral devices.



Installing and configuring operating system and application software packages and updates, and
managing system configurations.



Defining
software

and
hardware

requirements, researching pot
ential solutions, and providing
recommendations for
software

and
hard
ware purchases and/or upgrades.



Ensuring operational systems comply with all government
-
mandated security measures (i.e.,
virus protection).

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15

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Conducting compatibility testing and ensurin
g continued operation of required technical data
applications on Air Force (AF) standard desktop configuration releases.



Coordinating with TO Manager and/or government technical manger designee(s) when problems
occur.



Documenting user requirements for repo
rts and queries.



Reviewing user requests and determining system impact.



Documenting and submitting requests for enhancements.



Providing user training.



Performing system integration support.



Establishing and managing user privileges and profiles; tracking
and auditing user accounts and
passwords.



Ensuring compliance with s
ystem security

requirements
.



Establishing and managing system directories.



Performing troubleshooting and point of failure isolation, and determining solutions for
errors



JitBit Helpdesk



M
onthly Tickets worked



Support 6,000 plus on
-
line users; 4,000 plus off
-
line users



Minimizing downtime; notifying the government of scheduled downtimes or other restrictions
.



Development and sustainment of engineering databases used to house electronic engi
neering
data.



Development and sustainment of tracking applications and other electronic inventory and
auditing
requirements
.



Support of the electronic document repositories.

o

Assisting the government in data input/integrity, quality assurance and data migra
tion
processes.

o

Participating in testing and implementation of new software releases.

o

Identifying system problems to appropriate system Point of Contract (POCs) and
participating in actions necessary for problem resolution.

o

Providing support to users, reso
lving user trouble calls, and satisfying requests for assistance
or information.

o

Generating system and/or data reports.



TO Capture/Scanning: The
C
ontractor shall provide support services for technical data capture
and scanning.



TO Quality Assurance: Th
e
C
ontractor shall provide quality assurance for software
,
workstations
,
and other peripheral devices

utilized in the organic technical order sustainment
architecture.



System and Database Administration: The
C
ontractor shall provide technical system and
database support services necessary for successful system
o
peration.



Database
management and administration duties require knowledge of both MS
-
SQL and Oracle
database applications. The
C
ontractor shall
administer, tune, and backup and restore large
database files.


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The
C
ontractor shall support technical order electronic repository and publishing systems
comprised of relatively complex commercial
-
off
-
the
-
shelf (COTS) content management and
publishing soft
ware applications
.




The
C
ontractor shall support
organic technical order sustainment

in both unclassified and
classified environments.



The
C
ontractor shall provide technical support services to manage tasks associated with the
implementation of new technic
al data support infrastructure
s
.



Efforts required include participation in the following:

o

Electronic technical data repository/library sustainment.

o

R
equirements gathering and implementation.

o

Interface requirements gathering.

o

Generation of documentation.

o

Analysis of site infrastructure.

o

Review of design documentation.

o

Review and update of system security documentation.

o

I
mplementation, deployment, and testing.

o

Web design and delivery of electronic data.

o

Initiatives for interfaces required to print and distr
ibute electronic data.


3.3.5.1 Required Skills and Experience


The
C
ontractor personnel shall have the following expertise:



Extensive working knowledge in all areas of TO including eTO usage,
CSTOs,
development,
sustainment, distribution, management and
STINFO requirements
.



Extensive working knowledge of USAF technical data digitization standards, policies, procedures
and processes
.



Extensive knowledge of configuration and program management practices applicable to AF
Information Technology systems
.



Exten
sive knowledge of
developing and sustaining
FMS
Country Standard Technical Orders
(CSTOs).


3.3.6 System Sustainment


The
C
ontractor shall manage and sustain the technical data
, software and database
. This includes the
identification, recording, tracking,
and resolution of all problem issues, to include documentation and
cause of downtime (whether scheduled or unscheduled), and maintenance of a historical database to
facilitate rapid identification of common problems and trend analysis activities.


Contract
or shall establish a change management process for documenting and solving problems
identified in the trend analysis. Contractor shall provide a quarterly trend analysis report.


3.3.6.1 Development Environment


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17

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The Contractor shall maintain a development

environment at the contractor’s facility to support the test,
enhancement, and configuration management for Tinker IDM.


3.3.6.
2

Accreditation and Certification


The C
ontractor shall

assist the customer in obtaining

and sustaining

DoD Information Assuranc
e (IA)
Certification and Accreditation (C&A)

through the Department of Defense Information Assurance
Certification and Accreditation

Process (DIACAP)
for Tinker IDM. The C
ontractor shall support
development of all necessary documentation

for the Enterpris
e Information Technology Data Repository
(E
I
TDR) and Enterprise Mission Assurance Support Service (eMASS)
or applicable system

to meet

and
sustain

accreditation requirements in order to obtain

and sustain the

Certification

to Operate (
C
TO).




CDRL A0
45


Te
chnical Report


Study/Services (DI
-
MISC
-
80508
B
/T)


3.3.7 Organic Technical Order Sustainment System Tools Implementation


The C
ontractor shall provide support for the production publishing tools and processes implemented
within this CET.
The C
ontractor shall possess expertise and software programming skills needed to
maintain and enhance Tinker IDM applications.
The
C
ontractor shall acquire and install all necessary
software,

workstations or peripheral devices

used in organic technical order s
ustainment as well as
provide technical production support services for updating all TOs delivered within the contract period
of performance (POP).
Support shall include expansion of current technical data and data system
processes to include unique weapo
n systems and support Standard Generalized Markup Language
(SGML) and Document Type Definition (DTD) components managed.
The Contractor shall possess
expertise and knowledge of S1000D and S1000D business rules.
The
C
ontractor shall not develop new
DTDs i
n lieu of existing program unique DTDs unless approved by the appropriate program TO
Manager. Contractor support shall include customization and configuration of publishing system
formatting specification bundles (FOSIs) to support the unique functions of

SDL

XPP and Contenta.
The
C
ontractor shall support integration of CPS into the organic technical order

sustainment system
tools. The C
ontractor shall comply with the following CDRLS:



CDRL A083


Test Procedure (DI
-
NDTI
-
80603A/T)



CDRL A049


Test/Inspec
tion Report (DI
-
NDTI
-
80809B/T)


3.3.7.1 Required Skills and Experience


The C
ontractor personnel shall have the following expertise:



Demonstrated skill with
SDL

XML Professional Publisher,
SDL

Conten
t
a

Content Management
solution, PTC Epic Editor software and screen FOSI development, Oracle Enterprise,
PowerBuilder, and Windows 2000 Server



Demonstrated skills and working knowledge developing Omnimark scripts and XSL
Transformations for SDL XML Professio
nal Publisher (XPP)



Demonstrated skills and working knowledge of Adobe Frame maker desktop publishing



Demonstrated skills and working knowledge of CPS



Demonstrated skills and working knowledge of Part Number Database (PNDB)

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Demonstrated working knowledge o
f ORACLE SQL and ORACLE PL/SQL, ORACLE Portal, and
HTML and JAVA servlets



Demonstrated skills and working knowledge of
ASP.NET and Classic ASP frameworks in
development of on
-
line document libraries



Demonstrated skills and working knowledge of S1000D formatting editing and publishing using
viewers such as SDL Live Content and
Arbortext
®
IETP



Must possess experience developing and sustaining technical orders and technical architecture and
style formatt
ing specifications (spec bundles) in support of the government organically sustaining
USAF
and FMS
technical orders
, including S1000D, using Tinker IDM toolset.


These personnel support the production publishing tools and processes currently in use to incl
ude
expansion of current technical data and data system processes to include unique weapon system and
support components managed.

3.3.8 System User Training


The
C
ontractor shall provide user training for government and
C
ontractor employees as directed by

the
TO Manager and/or government technical manager designee(s)

and coordinated through the T
inker

IDM
Program Manager
. The training shall cover general function
ality

and operation
al
, in
-
depth functional
training based on specific user
roles/responsibilities, and data maintenance operation training for those
individuals responsible for data configuration and accuracy. ‘Train the Trainer’ type training shall be
utilized to support a select group of government employees who may provide su
pport and/or initial and
recurring training to users.

These personnel must be able to effectively communicate both verbally and
in writing.

The
C
ontractor shall establish and maintain a training plan and user’s
manual
.

The
C
ontractor shall
provide training

materials and documentation necessary to operate, maintain, and enhance any process
used in the performance of this contract
.
Documentation shall be updated regularly to reflect current
operating environments.




CDRL
A018


Training Program Development &

Management Plan (DI
-
ILSS
-
81070/T)



CDRL
A032


Software User’s Manual (DI
-
IPSC
-
81443A/T)



CDRL A093


Training System Support Document (DI
-
SESS
-
81527B/T)


3.3.9 Content Management Implementation/Support


The
C
ontractor shall assist with efforts to expand
the current implementation of COTS technology
designed to support content management (CM)/configurat
ion control efforts. The C
ontractor shall
perform efforts to populate management data, develop required workflows within the CM portion of
organic technical

order sustainment
,

provide user and system/database administration and shall continue
to add users and maintain the CM portion of the system as part of the overall

system support services.
The C
ontractor shall
provide user and database administration tra
ining and
establish and maintain a
Content Management database
and
administration user’s
manual
.

These personnel must be able to
effectively communicate both verbally and in writing.


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19

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The C
ontractor shall
provide a plan
to determine specific CM implementa
tion/expansion activities, data
migration and workflow requirements and shall be responsible for gathering and documenting the details
and schedules associated with those requirements.

The C
ontractor shall ensure efforts to populate the
database

with the n
ecessary management data to include migration of
data from legacy sources. The
C
ontractor shall ensure electronic transfer/mapping of data shall be utilized to the fullest extent possible.
Contractor shall manually enter data into the CM
database

when re
quired. The C
ontractor shall
anticipate obtaining

and maintaining

the following types of data from Government data sources to aid in
population of the CM
database
:



A listing of all technical orders managed and sustained within the organic technical order
sustainment
database

at

Tinker AFB
, to include other pertinent information about the technical
order such as change level, change date and managing organization.



A listing of equipment specialists, equipment specialist technical codes, specialty code (if
a
pplicable) and the TOs assigned to each
equipment
specialist code/equipment specialist.



A list of all technical order managers, technical order manager tech codes, specialty code (if
applicable) and the TOs assigned to each TO manager code/TO manager.



A li
st of all other users who have a tech code assigned and the TOs that are assigned to those
codes.



Access to Government source data files.

The C
ontractor shall develop and implement a method to ensure the CM portion of the
database

accurately depicts the mo
st current data
.

This may include comparison of data sources, i.e., comparison
of Cardfile data and/or source file

content to JCALS management data.

The C
ontractor shall work with
Government technical and functional subject matter experts to determine th
e best sources of data for use
within the CM
database
.



CDRL
A018


Training Program Development & Management Plan (DI
-
ILSS
-
81070/T)



CDRL
A032


Software User’s Manual (DI
-
IPSC
-
81443A/T)



CDRL A093


Training System Support Document (DI
-
SESS
-
81527B/T)


3.
3
.
10

Support Customer Digital Data Strategy


The C
ontractor shall provide support in development and execution of digital data support strategies an
d
data management efforts. The C
ontractor shall perform
and provide
analysis activities related to
future
dist
ribution architecture,
data and system usage, training, and quality control requirements. This shall
include assisting the Government program management staff on data conversion/migration
, distribution
processes,

and management activities by providing exp
ertise related to data conversion standards and
processes.



CDRL A0
45



Technical Report
-

Study/Services

(DI
-
MISC
-
80508
B
/T)


3.3.10.1 Distribution Support Tinker IDM


The C
ontractor shall provide support to the Tinker IDM for the following tasks:



T
he execution of data delivery to remote locations
(TO Synch)

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20

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XML, XSL (versions 1.0 and 2.0)



ActiveX and COM



Win32 API



Internet Explorer COM interfaces



Cyclical Redundancy Checks



Multithreading and concurrency



On
-
line viewing through the Tinker IDM websit
e



Air Force Portal integration and security model



Certificate based user authentication



ASP.net



C#



Security, Membership and Role management



AJAX

o

ASP.Net AJAX Control Toolkit

o

Web Service implementation and consuming



LINQ



Wildcard mappings for controlling
access to static files



Microsoft SQL Server



T
-
SQL



Stored procedures



User
-
functions



T
-
SQL SML syntax (2005 and 2008)



XML Schema



Off
-
line viewing through TO download via Tinker IDM synch



Control distribution using Book
-
Level Access (BLA)



Access control of p
ublications to support libraries defined by TOMA, TODO and TODA



T
he management of the Tinker IDM website



T
he configuration management of data hosted on the Tinker IDM



T
roubleshooting errors and providing r
equired upgrades to Tinker IDM


3.3.10.2 Existing D
istribution Support


The C
ontractor shall provide support for existing distribution systems for the following tasks



D
ata delivery to/through existing distribution systems

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T
he configuration management of data hosted on the existing distribution systems



T
he
management of the existing distribution systems



T
roubleshooting error and providing required upgrades to the existing distribution systems


3.3.10.3 S1000D Distribution


Contractor shall implement and support Tinker IDM website on
-
line viewing and access
control of
S1000D based technical manuals.

Contractor shall prepare standalone S1000D based technical manuals
for CD distribution for aircraft and aircraft support systems. Contractor shall prepare paper based
distributable S1000D manuals.



3.3.10.3
E
-
3
FMS Distribution


The Contractor shall provide support for Common Source Database hosted at Contractor facility for E
-
3
FMS distribution to include acquisition, installation, and incorporation of an off
-
base secure server for
electronic CSTO access/upda
tes distribution to E
-
3 FMS customers. The Contractor shall provide the
capability for S1000D TO Distribution and push of real
-
time data module updates to E
-
3 FMS
customers.

The Contractor shall manage Stock, Storage, and Issue (SSI) for 600+ individual E
-
3 FMS TOs in both
paper and S1000D electronic tech data format. For electronic tech data, distribution will include push of
S1000D updates from a secure contractor
-
hosted off
-
base server.


3.3.11 Page
-
Based Technical Data


The C
ontractor shall provide
oversight of efforts to ensure the technical data infrastructure remains a
viable tool for management, storage, publication and distribution of Air Force technical data. These
activities include development of new, or enhancement or improvement of existing
, system style
bundles and templates necessary for output of page
-
based technical orders, and implementation of tools
necessary to publish documents compliant with applicable military specifications. The

C
ontractor shall

provide support for converting pape
r
-
based technical orders to fully searchable, bookmarked and linked,
image over text, IPDF
.

The C
ontractor shall provide support for the conversion of Interactive
Electronic Technical Manuals (IETMs) to meet
GCSS

requirements for digital data.
The
C
ontr
actor
efforts shall include efforts to identify and support the use of new and emerging technologies that shall
enhance the data publication and management processes.



CDRL
A031


Software
Version Description
(SVD) (DI
-
IPSC
-
81442A)



CDRL A0
45


Technical Repo
rt
-

Study/Services

(DI
-
MISC
-
80508
B
/T)


3.3.12 Support Meeting
s
/Conferences


The

C
ontractor shall

provide technical experience/knowledge required for supporting meetings and
conferences
.

The C
ontractor shall provide written communications and briefings to
Tinker AFB
, other
ALCs, and other government customers as required, and attend meetings and conferences as necessary
to support technical dat
a efforts and strategies. The C
ontractor
shall

pre
pare and submit
agendas,
presentation material and minutes

associated with meetings conducted or attended
.
These personnel
must be able to effectively communicate both verbally and in writing and possess a working knowledge
of Microsoft Office.

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CDRL
A001

Conference Agenda (DI
-
ADMN
-
81249A/T)



CDRL


A002

Conference Minutes

(DI
-
ADMN
-
81250A/T)



CDRL
A08
6

Presentation Material (DI
-
ADMN
-
81373/T)


3.3.13 Incorporating Change Material


The
C
ontractor shall
provide
support
in
the conversion, integration, deve
lopment and/or incorporation of
Technical Order sustainment
,
modification requirements

and Country Standard Technical Orders
(CSTOs)
. The
C
ontractor shall provide conversion services to update from paper or electronic source
data into a format specified by

the TO Manager and/or government technical manager designee(s).
When complete revisions are required in the edit
orial conversion processes the C
ontractor shall
incorporate all outstanding changes, supplements, and technical order page supplements (TOPS) i
nto the
basic document.


The Contractor shall
assist in source
data exchange
with TO modification contractors to support
modification schedules by providing tagging guidelines and TO source files when required by the
System Program Manager/TOMA.


The C
ontractor shall provide qualified technical writing assistance to the Government in the
incorporation of sustainment and modification data; production publishing of change packages
,
supplements,

and revisions; provide 100 percent quality check
s

to
e
nsure

adherence to

existing style and
format
s

of applicable weapon system TOs
and CSTOs
and proper spelling of changed materi
al. The
C
ontractor shall provide electronic change or revision packages accompanied by a completed
reproduction assembly sheet (AFLC For
m 254) for Defense Automated Printing Services (DAPS)
printing.

The C
ontractor personnel shall possess the knowledge and expertise necessary to compose,
layout, and
provide Quality Assurance (QA) on

all converted materials.




CDRL


A092


Air Force Techni
cal Manual Contract Requirement


3.3.14 On
-
Site TO Updates


The C
ontractor shall

provide support as required per Program System to

develop change pages or
revisions
as
specified in the AFTO Form 252, Publication Chan
ge Request (PCR) package. The
C
ontracto
r shall develop
TO updates

in the same style and format as the manual being updated against
the current version of the TO.

The TO Manager may request in
-
process reviews or pre
-
publication
reviews to ensure the TOs are being updated per the AFTO Form 252 a
nd MIL
-
STD
-
38784 and/or the
applicable performance specification.




CDRL


A092


Air Force Technical Manual Contract Requirement



3.3.15 Graphics Conversion


The C
ontractor shall provide all black and white graphics output and delivered in both native an
d
representative neutral formats. Color graphics shall use the CMYK

(
cyan, magenta, yellow, black)

color
standard. Graphics files must be de
-
speckled and de
-
skewed. Graphics shall be reviewed and quality
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checked against the original artwork, ensuring con
verted data accurately depicts the original artwork
content. The following direction shall apply to all artwork/graphics contained within documents
submitted for conversion:



Text for redrawn art shall maintain the same style and format.



Text in art not re
drawn shall match the font of the art in the rest of the book.



All hand
-
written text shall be retyped.



All half
-
tones shall be converted to line art unless a by
-
document waiver to this requirement is
obtained from the technical content manager, technical

order manager, or technical program
manager.



If art is in any way degraded, it shall be redrawn. Broken lines shall always be redrawn and text
that is filled in (bleeding) shall be retyped.



The art resulting from the conversion process shall be clean, le
gible and shall not contain broken
lines or text. If conversion process does not produce an illustration which meets the criteria
outlined above, entire graphic shall be redrawn.



If any text in any illustration is altered, the text shall be retyped.




CDRL


A092


Air Force Technical Manual Contract Requirement


3.3.16 Part Number Database (PNDB)


The
C
ontractor shall provide
support
in
the conversion, integration, development and/or incorporation of
Technical Order sustainment and modification
requirements
,
AFTO Form 252, Publication Change
Request (PCR) package
s and software upgrades to
Tinker IDM
PNDB. The
C
ontractor shall ensure
distribution of PNDB data is supported through the Tinker IDM.
The
C
ontractor shall
provide user
training and est
ablish and maintain

Part Number Database user and administration

manuals
.

The
C
ontractor shall
provide and maintain a plan
to determine specific
PNDB implementation/
expansion
activities
.

The Contractor shall have knowledge of and provide support to PNDB
using the following:




Visual Studio

o

C++

o

Microsoft Foundation Class



Win32 API

o

Crypto API

o

Sockets API

o

Backward degradation to Windows 5



Development of Late binding Dynamic Link Libraries (DLL)



Inter
-
process communication



AF Integrated Parts Breakdown, 38807
DTD



Microsoft SQL Server



SQLite


Contractor shall implement and support



CDRL
A018


Training Program Development & Management Plan (DI
-
ILSS
-
81070/T)

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CDRL
A032


Software User’s Manual (DI
-
IPSC
-
81443A/T)



CDRL A093


Training System Support Document
(DI
-
SESS
-
81527B/T)


3.3.17 Online Review Board (ORB) system


The Contractor shall provide administration support,
database management/administration, software
updates and other technical support services for the management and sustainment of the Online Review
Board (ORB)
system. Online Review Board is a function of the Tinker
-
IDM website that allows any
number of indi
viduals across various geographic locations to perform reviews and provide feedback on
technical data, TOs, and, other documents.


3.3.1
8

Virtual Work Card (VWC) system


The

C
ontractor shall provide support in the development and/or incorporation of VWC sy
stem. VWC
System is a function within Tinker IDM that provides rapid accessing of electronic based data contained
across multiple books from a given weapon system.


3.
3.1
9

Information Assurance Training and Workforce Management


The Contractor shall com
ply with all computer and network access requirements and instructions
including DoD Directive 8570.1. Information Assurance Training, Certification and Workforce
Management.


3.3.
20

Contractor Labor Hours


The contractor shall report ALL contractor labor

hours (including subcontractor labor

hours) required
for performance of services provided under this contract for the United States Air Force via a secure
data collection site. The contractor is required to completely fill in

all required data fields at
http://www.ecmra.mil
.

Reporting inputs will be for the labor executed during the period of performance
for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may
be

reported any ti
me during the FY, all data shall be reported no later than 31 October* of each

calendar year. Contractors may direct questions to the CMRA help desk.


*Reporting Period: Contractors are required to input data by 31 October of each year.

However, due to the

delayed implementation, input of FY12 data is required by 31 Mar 13.

Uses and Safeguarding of Information: Information from the secure web site is considered to

be proprietary in nature when the contract number and contractor identity are associated with
the

direct labor hours and direct labor dollars. At no time will any data be released to the public with

the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force
CMRA

link. However, user manuals for government personnel and contractors are available at the

Army CMRA link at
http://www.ecmra.mil
.


4.0

DELIVERY SCHEDULE AND PERIOD OF PERFORMANCE


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4.1

Period of Performance


The per
iod of performance for the tasking in this CET shall be for a period of
two

years
;

basic with
one
-

one year options

and one six month option to extend services
.


4.2

Delivery Schedule



Paragraph

Description

CDRL

Due Date

Paragraph
3.3.2

Program
Management P
lan

A081

30
DAC

Paragraph 3.3.1

Status Report

A0
40

Monthly

Paragraph
4.2.3

Technical Report

A045

Qtrly






4.2.
1

Program Management


CDRL Sequence No. A0
40

Monthly Status Report


This report shall contain:

Progress of the previous month

Status of contract milestones

Resource expenditures for the project

Issues/concerns and associated recommendations


4.2.
2

Program Management Plan


CDRL Sequence No.
A
081

Program Plan (Program Management Plan)


This plan shall contain:

Major Milestones

Exp
ected Resource expenditures for the project

Issues/concerns and associated recommendations


4.2.
3

Program Status Reviews/Technical Interchange Meetings


The
Contractor

shall attend
quarterly
program status reviews, as approved by the Government Program
Man
ager. The purpose of these meetings shall be to brief the progress of each assigned task, and to
solicit input and concurrence of work performed. The
Contractor

shall generate presentation materials
as required to aid in the discussion of technical issue
s and shall support Technical Interchange
Meetings/Reviews. The
Contractor

shall provide conference agendas, meeting minutes, and track
Action Items associate with the aforementioned meetings/reviews.


CDRL Sequence No. A001

Conference Agenda

CDRL Sequ
ence No. A002

Conference Minutes

CDRL Sequence No. A045

Technical Report (Action Items)


4.2
.4

Expertise/Professional Services


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The
Contractor

shall furnish professional and technically qualified personnel to perform assigned tasking.
The
Contractor

s
hall provide total task management and supervise
C
ontractor

personnel. The
Contractor
’s
Technical Lead shall serve as the primary point of contact for all technical aspects of the required work.
This person shall also be a prime provider of the required
technical services. No personal services shall be
performed.


Documentation deliverables shall be delivered in accordance with this CET, unless otherwise specified by
the Government Program Manager.


4.3

Government Inspection and Acceptance of
Deliverables


The Government Program Manager will have the right to reject or require correction of any deficiencies
found in deliverables. In the event of rejection of any deliverable, the
Government
Contracting Officer
Representative (COR) or
Program Ma
nager will notify the
Contractor in writing of the specific reasons
why the deliverable was rejected. The Contractor shall have
30

calendar days
, or as outlined in the table
in section 7.0 (whichever is shorter),

to correct the rejected deliverable and re
submit to the Government
Program Manager for re
-
inspection. If no comments are provided within
30

calendar days of deliverable
receipt, the deliverable will be deemed to have been accepted by the Government.


5.0

SPECIAL CONSIDERATIONS


5.1

Security


5.1
.1

Contractor personnel shall not release or remove system documentation, data, or reports
generated by or through use of g
overnment systems. All requests for information shall be forwarded to

applicable program TOMA.


5.1.2

The C
ontractor shall provide i
nformation and documentation to comply with the requirements
identified in DD Form 254, DoD Contract Security Classification Specification. The highest
classification for the requirement is “SECRET”.


5.1.3

The C
ontractor shall
conform to the provisions
of DoD 5220.22
-
M for safeguarding classified
information and material. The
C
ontractor shall ensure only those persons who have the proper security
clearance and a need to know according to the performance of work under this contract shall be given
access
to classified information or material. The
C
ontractor shall handle classified and sensitive data
IAW AFI 31
-
401. The
C
ontractor shall safeguard classified information at their facility in accordance
with the National Industrial Security Program Operating

Manual (NIS
POM) and its supplements. The
C
ontractor must have safeguarding capability in place through all generation, editing, and storage
processes during the contract.


5.1.
4

AFLCMC/EZGTP

or the Government Program Manager will assist
C
ontractor person
nel in
processing the necessary DoD forms to obtain bas
e or area badges for access to g
overnment facilities.


5.1.
5

The
Contractor

shall not divulge any information regarding files, data, processing
activities/functions, user ID's, passwords, or other know
ledge that may be gained, to anyone who is not
authorized to have access to such information. Contracto
r personnel shall abide by all g
overnment rules,
procedures, and standard of conduct. C
ontractors requiring access to g
overnment Automated
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Information
Systems (AIS) shall have background investigations and security awareness training
completed
, after task order award but

prior to

AIS access.

Contractor shall terminate all Contractor
personnel network user accounts and return all access cards and base ide
ntification badges within five
(5) working days of contract completion, or, when
C
ontractor personnel
are no longer assigned to this
contract
.


5.1.6 All
C
ontractor personnel with access to government systems shall successfully complete
Information Assurance (IA) training prior to obtaining network access. All
C
ontractor personnel shall
comply with the following IA policies:




The
C
ontractor shall not publish or disclose in any manner, without the CO’s written consent, the
details of any safeguards either designed or developed by the
C
ontractor under this contract or
otherwise provided by the Government.




To the extent required to ca
rry out a program of inspection to safeguard against threats and
hazards to the security, integrity, and confidentiality of Government data, the
C
ontractor shall
afford the Government access to the
C
ontractor’s facilities, installations, technical capabili
ties,
operations, documentation, records, and databases.




If new or unanticipated threats or hazards are discovered b
y either the Government or the
C
ontractor, or if existing safeguards have ceased to function, the discoverer shall immediately
bring the si
tuation to the attention of all involved parties.




The
C
ontractor shall establish and implement methods of ensuring that all k
eys or key cards
issued to the C
ontractor by the Government are not lost or misplaced and are not used by
unauthorized personnel.

Note: All references to keys include key

cards. No keys issued to the
C
ontractor by the Government will be duplicated. The
C
ontractor shall develop procedures for
key control that shall be included in the Quality Control Plan. Such procedures shall in
clude
return of any keys issued to personnel who no longer require ac
cess to restricted areas. The
C
ontractor shall immediately report the lost or duplicated keys to the CO. In the event that keys,
other than master ke
ys, are lot or duplicated, the C
ontr
actor shall, upon direction of the CO,
replace the locks or have the affected locks rekeyed. When the Government replaces locks or
rekeys the locks, the total cost of either procedure shall be d
educted from payment due the
Contractor. The C
ontractor shal
l prohibit the use of Government keys by anyone other than
thos
e authorized to use them. The C
ontractor shall prohibit
C
ontractor employees f
rom allowing
anyone other than C
ontractor’s employees access to restricted areas, except with permission of
the CO
.




The contract manager or alternate shall complete a “Request for Identification Credential”
(AFMC Form

496) for each employee of the C
ontractor who requires access to the U.S. Air
Force installations. The requests shall be submitted to Pass and Registra
tion. The Government
will provide identification badges (AFMC Form 387) to each
C
ontractor employee who is
approved. The badges shall be issued, displayed and surrendered as directed in Tinker AFB and
Wright
-
Patterson AFB installati
on security instructio
ns. The C
ontractor shall ensure that all
employees have the proper identification credentials prior to entering U.S. Air Force
installations.

Contractor personnel working on NATO tech data
shall

have NATO Secret
clearance in JPAS before accessing NATO do
cuments.


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Per AFSSI 5027, paragraph 5.3.1, all personnel accessing the base computer network must, as a
minimum, have a completed National Agency Check (NAC), and have it verified through the
Joint Personnel Adjudication System (JPAS). In accordance with

AFI 31
-
601, paragraph 2.4, if
C
ontractors require unescorted entry to restricted areas, access to sensitive, unclassified
information, access to government automated information systems, access to sensitive equipment
(not including access to classified inf
ormation), the security questionnaire for
C
ontractor
personnel is processed by the sponsoring Air Force activity per DOD 5200.2
-
R and AFI 31
-
501.
An interim clearance may be granted to
C
ontractor personnel at the beginning of the
performance period so tha
t contractual services as identified by this CET are performed. Secret
level security clearances are required for all
C
ontractor personnel with access to classified areas
or classified documents.


5.2

Access to Facilities and Property


Access to g
overnmen
t facilities is limited. Therefore, the
Contractor

shall coordinate required
access/usage times and dates through
AFLCMC/EZGTP

at least fifteen
working
days prior to the need
date. Control of the facilities shall remain with the Government.


The C
ontract
or shall complete an
AFMC Form 496, Application for AFMC Identification Card, for each employee requir
ing access to
Tinker AFB. The C
ontractor shall submit all AFMC Forms 496 to Pass and Registration, Building
6611
. The C
ontractor shall ensure that all e
mployees have the proper identification credentials prior to
enteri
ng Tinker Air Force Base. The C
ontractor shall ensure each employee displays badges on the
outer clothing on the front of the body between the neck and waist so that the badges are visible

at all
times


5.3

Government Furnished
Property and Services


5.3.1

Government Furnished Property (GFP) “As Is”
.
When applicable, the Government will
furnish, without cost, the
GFP identified in Appendix B on an “As Is” basis
.


The Contractor shall
conform to the provisions of Air Force Instruction (AFI) 31
-
101 (Entirety), The Air Force Installation
Security Program, and Tinker Instruction (TI) 31
-
101 (Entirety), Installation Security Program for
safeguarding all GFP. The Contr
actor shall ensure all GFP is secured at the close of each workday. The
Contractor shall only use the GFP for the performance of this contract. All GFP shall remain property
of the Government during contract performance, completion, and/or termination.
The Contractor shall
be responsible for all costs related to making the property available for use, such as payment of all
transportation, installation or rehabilitation costs. All GFP taken off
-
base (TAFB) shall be managed in
accordance with FAR Parts 45
and 52.245 plus supplements and this CET.


The Government makes no warranty with respect to serviceability, and/or suitability of the GFP for
contract performance. Any repairs, refurbishment, or replacement shall be at the Contractor’s expense
(includes
all costs associated with the repair, refurbishment, or replacement and transportation).


The Contractor shall promptly repair, refurbish, or replace the GFP Furnished on an “As Is” Basis
because the Contractor shall continue to be responsible for contract

performance. When the Contractor
repairs or refurbishes GFP at the Contractor’s expense, the Government still retains title to the
repaired/refurbished GFP.


5.3.1.1

GFP “As Is” Off
-
Base Appendix B.

The Contractor shall ensure Government furnished
lap
top/desktop computers/other IT assets assigned to Contractor employees are only allowed off
-
base
(i.e. travel, local meetings), if they have specifically been identified in the CET as GFP
,

specific GFP
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instructions are followed

and coordinated through Gove
rnment COR
. The Contractor shall ensure
Government furnished laptops/desktop computers/other IT assets are not utilized in any unauthorized
locations, i.e. Contractor employee’s residence.


5.3.1.2
Physical Inventory of GFP
.

During the performance of thi
s contract, the Contractor and the
Government COR shall complete joint physical inventories of all GFP. After contract award, when the
GFP list (Appendix B) is updated, no GFP items shall be removed from the preceding GFP list. The
disposition of each G
FP item shall be indicated in the GFP list. The Contractor and the Government
COR shall sign and date the Joint Physical Inventory (Appendix B) and provide a copy to the
Government Contracting Officer or Property Administrator. Joint Physical Inventorie
s shall be
conducted as follows:


5.3.1.2.1

Phase
-
In
.


Joint Physical Inventory complete no later than ten (10) working days after the
contract award date.


5.3.1.2.2

Annual
.


Joint Physical Inventory complete no later than ten (10) working days prior to

the
start of any option period.


5.3.1.2.3

Phase
-
Out
.


Joint Physical Inventory complete no later than ten (10) working days prior to the
end of the last performance period.


5.3.1.3

Repair of GFP
.
Not Applicable
.


5.3.1.4

Replacement or Additional GF
P
. Not Applicable.


5.3.1.5

Loss of GFP
.
In accordance with the Government Property contract clauses.


5.3.1.6

DD Form 1662, DoD Property in the Custody of Contractors, or Superseding Document
.
The Contractor shall prepare and submit DD Form 1662, D
oD Property in The Custody of Contractors,
to the Government Contracting Officer or Property Administrator electronically or manually by October
31 of each year.
Reference Appendix B
-
1.


5.3.1.7

Plant Clearance (Disposition) Instructions
.
The Contractor
shall return all GFP to the
Government COR for disposition. Plant Clearance Automated Reutilization Screening System
(PCARRS) shall not be required for disposal of Government Property.


5.3.1.8

Contractor’s Property Management System
.

In accordance with

FAR Parts 45 and 52.245
plus supplements, the Contractor shall prepare and submit one paper copy and one electronic copy
(Microsoft latest compatible version) of the Contractor’s Property Management System for GFP to the
Government Contracting Officer or
Property Administrator no later than thirty (30) working days after
the contract award date. If there is any inconsistency between the Contractor’s Property Management
System for GFP and the contract terms and conditions, which includes this CET, the cont
ract terms and
conditions shall take precedence.


5.3.2

Shared Property of the Government.


5.3.2.1

Shared Property of the Government
.
In accordance with (IAW) Government procedures, the
Contractor is authorized to share Property of the
Government, without cost,
with Government personnel
at TAFB, OK for the duration of this contract and only as needed for the performance of this contract.
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The Government retains title to all Shared Property of the Government, until the Government properly

disposes of this property as authorized by law and regulation. The Government will maintain
accountability (property records) for Government reporting requirements.


The Contractor shall conform to the provisions of Air Force Instruction (AFI) 31
-
101 (E
ntirety), The Air
Force Installation Security Program and Tinker Instruction (TI) 31
-
101(Entirety), Installation Security
Program, for all Shared Property of the Government. The Contractor shall ensure this property is
secured at the close of each workday
.


This Shared Property of the Government is not considered Government Furnished Property (GFP)
requiring property administration IAW FAR Parts 45 and 52.245 plus supplements. However, this
Shared Property of the Government will be administered IAW the pro
visions of this CET and FAR
52.237
-
2, Protection of Government Buildings, Equipment, And Vegetation. The Contractor shall
comply with the contract terms and conditions and this CET.


5.3.2.1.1

Shared Work Center Space.
Shared Property of the Government

includes Work Center
Space of approximately
1,400

square feet in Building

3001. Space of approximately
108

square feet in
Building 20
1.


The Contractor shall keep the work areas clean and neat in accordance with Industry Standards,
Occupational, Safety
and Health Administration (OSHA), fire and safety standards and this CET.


5.3.2.1.2

Shared Equipment/Materials.
Shared Property of the Government includes
Equipment/Materials, such as:
suitable desk, telephone, and computer (including access to base sys
tems
and Internet if required).


5.3.2.1.3

Shared Office Supplies.
Shared Property of the Government

does

include Office Supplies.


5.3.2.1.4

Modifications.
Prior to the Contractor performing any Modifications to Shared Property of
the Government, at t
he Contractor’s expense, the

Contractor shall submit written requests for
modifications to the Government Contracting Officer Representative (COR) and Contracting Officer.
Approval of modifications shall be in accordance with Government procedures.


5.
3.2.1.5

Title.
The Government retains title to all Shared Property of the Government, even if the
Contractor’s modifies the Shared Property of Government at the Contractor’s expense.


5.3.2.1.6

Return to Government.
During the contract, contract completi
on, and/or termination,

the
Contractor shall return all Shared Property of the Government to the Government COR.


5.3.3
Government Furnished Services are applicable during the performance of this contract.
The
Government will furnish the following service
s at Tinker AFB (TAFB), OK:


5.3.3.1

Security Forces.

The Government will provide general on
-
base security forces' service. The
security forces’ telephone numbers are 911 for emergencies, 734
-
2000 for crime in progress, and 734
-
3737 for non
-
emergency calls.


5.3.3.2

Fire & Emergency Services
. The Governm
ent will provide general on
-
base fire protection
services. The Contractor shall comply with fire prevention rules and regulations enforced by the TAFB
Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 734
-
3981.
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For routine calls to dispatch call 734
-
7964. The Government will provide, inspect, and maintain the fire
extinguishers in Contractor occupied space.


5.3.3.3

Emergency Medical Service
. The Government will provide twenty
-
four (24) hour on
-
base
state certified paramedic level emergency response and patient transport services for Contractor
personnel who are injured or become seriously ill while on TAFB. The telephone number is 911 for
e
mergencies.
Calling 911 from a cell phone will be received by off
-
base emergency 911 system,
causing a delay in response time by emergency personnel. When possible use a base telephone to
receive on
-
base help.


5.3.3.4

The Government will provide utility

services. These utilities include natural gas, electricity,
water, and sewer for the sole purpose of accomplishing this contract. If the contractor requires
additional utility services, it shall be the contractor’s responsibility to provide. Contractor

shall use due
care and diligence in efforts to conserve utilities to reduce utility costs.


5.3.3.5

The Government will provide on
-
base mail distribution, United States Postal Service (USPS)
and United Parcel Service (UPS) distribution only for official
Government mail required under terms of
this contract.


5.3.3.6

The Government will provide telephone service consisting of the following Classes of Service.
The Contractor shall ensure that the Government provided telephone usage is limited to only of
ficial
Government business related to the performance of this contract. The Contractor shall furnish their own
telephone service provided by local commercial carrier for their use in matters other than official
Government business.


CLASS "A"/ CLASS OF SE
RVICE "1"


-

Dial "99" for local off
-
base and toll free calls (1
-
800, etc.)
--

NOTE: Do not use this option for
long distance calls


-

Dial "98" for long distance calls


-

Dial "94" Defense Switched Network (DSN) calls


-

On
-
base calls

CL
ASS “D” / CLASS OF SERVICE "2"


-

Dial "99" for local off
-
base and toll free calls (1
-
800, etc.)
--

NOTE: Do not use this option for
long distance calls


-

Dial "94" Defense Switched Network (DSN) calls


-

On
-
base calls

CLASS “G” / CLASS OF S
ERVICE "3"


-

For on
-
base calls only

CLASS "H" / CLASS OF SERVICE "4"


-

Dial "99" for local off
-
base and toll free calls (1
-
800, etc.)
--

NOTE: Do not use this option for
long distance calls


-

Dial "98" for long distance calls


-

On
-
bas
e calls

*CLASS "F"/ CLASS OF SERVICE "5"


-

Dial "99" for local off
-
base and toll free calls (1
-
800, etc.)
--

NOTE: Do not use this option for
long distance calls


-

On
-
base calls


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5.3.3.7

Custodial Services
. The Government will provide
custodial services limited to the extent
provided in the Base Custodial Contract(s) for the Government provided facilities.


5.3.3.8

Refuse Collection
. The Government will provide refuse collection services limited to the extent
provided in the Base
Refuse Collection Contract(s) for the Government provided facilities. The
Government will only allow non
-
hazardous refuse to be emptied into the nearest authorized refuse
dumpster for trash collection. Do not use Government dumpsters to dispose of constru
ction debris.


5.3.3.9

Workspace
.
The Government will provide access to the equipment and adequate workspace
around the equipment.


5.3.3.10

Local Area Network (LAN)
.

The Government will provide LAN access and support. Contractor shall comply with all
security
requirements pertaining to LAN usage and shall ensure that these services are utilized only for official
contract matters pertaining to this contract.


5.3.3.11

Computer Connectivity
.

The Government will provide connectivity to the base systems
for Government official business based
on the number of connections the Government determines are required to perform services for this
contract. The Contractor shall ensure that terminated employees network access is removed within
twenty
-
four (24) clock

hours of termination.


5.3.4

Intangible Government Property.


5.3.4.1

Intangible Government Property (Patents, Data, Copyrights, Software, etc.)

Intangible Government Property is not covered by FAR Part 45 plus supplements, but is covered by
FAR Part 27 and DFARS 227 plus supplements.


When applicable and in accordance with Government procedures, the Government will furnish, without
cost, Intangi
ble Government Property to the Contractor. All Intangible Government Property shall
remain at all times sole property of the U.S. Government. All Intangible Government Property used,
input, processed, acquired, modified, developed, and/or generated by the

Contractor in support of this
contract, in any media, shall remain at all times sole property of the U.S. Government.


The Contractor may not use or disclose any Intangible Government Property for any purpose or in any
manner not specifically authorized o
r required by the contract and this
CET
.


The Contractor shall ensure all Intangible Government Property is secured at the close of each workday.
The Contractor shall use reasonable care to avoid losing and/or damaging Intangible Government
Property. If t
he Contractor’s failure to use reasonable care causes loss and/or damage to Intangible
Government Property, the Contractor shall be liable for the cost to replace the Intangible Government
Property, which may be deducted from the contract price.


The Cont
ractor shall use, input, process, maintain, and return all Intangible Government Property in the
English language, readable and in a readily retrievable format, which requires no additional software or
tools to read and retrieve beyond those already instal
led on the affected U.S. Government computers.


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During contract performance, contract completion, and/or termination,

the Contractor shall return all
Intangible Government Property to the Government COR. The Contractor shall comply with the
applicable contract clauses and this
CET
.


5.3.5

Contractor Acquired Property (CAP).


5.3.5.1

The terms and conditions cited in t
his contract and
CET

for Government Furnished Property
(GFP) are applicable to CAP used in the performance of this contract.

5.3.5.2

The Government will reimburse the Contractor for CAP IAW the contract terms and conditions.


5.3.6

Title to Government Property (Includes GFP and CAP).


5.3.6.1.

This
CET

incorporates FAR 52.245
-
1(e)(1)
-
(3)(iii) by reference


5.
4

Government Program and Contract Management


5.
4
.1

Government Program Management


Tinker’s

TO Home Office (
AFLCMC/EZGTP
)

wil
l provide the Government Program Manager for this
Task Order. The Government Program Manager will provide the
Contractor

access to all technical data
required to perform approved tasking. Only the Government Program Manager has authority to review
and ap
prove contract deliverables (see paragraph 4.3).


5.
4
.2

Government Contract Management


Responsibility for contracting activities rests solely with the Government Contracting Officer. No
conversation, recommendations, or direction, whether gi
ven directly
by, or implied by g
overnment
personnel, that will affect the scope, schedule, or price of the program covered by this CET, shall be
acted upon by the
Contractor

unless specifically approved by the Government Contracting Officer.


5.
5

Safety
Requirements



5.
5
.1

General Safety Requirements


5.
5
.1.1

The
Contractor

shall comply with all safety provisions, e.g., technical specifications, technical
publications, Federal Occupational Safety and Health Standards (Title 29 CFR. Part 1910). If there is
no applicable Occupational Safety and Health Administration (OSHA) s
tandard, use other applicable
nationally recognized sources of safety, health, and fire prevention standards referenced in the work
requirements of this contract.


5.
5
.1.2

The
Contractor

shall protect g
overnment property to prevent damage during the period

of time
the property is in the possession of the
Contractor
. The
Contractor

shall report promptly to the
Administrative Contracting Officer (ACO) all available facts relating

to each instance of damage to
g
overnment property.


5.
5
.1.3

When a major mis
hap

($2,000 or more) involving g
overnment property occurs, the Contractor
shall immediately secure the accident scene and the damaged item until released by the accident
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investigative authority as designated by the
Tinker AFB’s

Safety Office. Such release sh
all be
accomplished by the ACO.


5.
5
.1.4

If the Government elects to conduct an investigation of the accident, the
Contractor

sh
all
cooperate fully and assist g
overnment personnel until the investigation is completed.


5.
5
.1.5

The
Contractor

shall include
a clause in each of its subcontracts requiring subcontractor
cooperation and assistance in accident reporting and investigation.


6.0

TRAVEL REQUIREMENTS:

Travel will be required in support of the above requirements.


The
Contractor

may be required to tr
avel to support the objectives of this CET. The
Contractor

shall
obtain approval from the Government Program Manager

at least

five
(5) working
days in advance before
traveling. As part of the monthly report (CDRL
A040
), upon completion of any travel, the

Contractor

representative sh
all submit a trip report
. Airfare for travel and per diem shall be billed IAW

FAR
31.205
-
46
. The
Contractor

is responsible for making all necessary travel arrangements.



7.0

SERVICES SUMMARY (SS)
:


Services Summary

Performance Objective

CET Para.

Performance Threshold

Remedy

Technical Reports

are

timely, complete,
accurate

3.3.5


Provide timely and accurate technical reports, n
o
more than
2

re
-
submittals bi
-
annually per TO
platform.



Discrepancies
corrected and
report resubmitted
within 10
workdays with no
additional cost/fee

Schedule

3.3.2

3.3.3

No later than 10% of scheduled Milestones as
defined in the Integrated master Schedule per TO
platform



Provide a get well
plan/ revised
schedule
within 20
workdays
if
schedule is not
within 10
%

with
no additional
cost/fee


Text and Graphics Style
and Format

3.3.14

3.3.15

Style and format
>

95% monthly accuracy rate
per TO Platform

Discrepancies
corrected with
second submittal

Organic TO
Sustainment,
Functionality and
Availability

3.3.5

Functionality rates
>

98% monthly to all users
per TO Platform


Recovery
completed and
fully functional
within 12 hours




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8.0

CONTRACTING OFFICER REPRESENTAT
IVE



The overall
Program
Management

(
PM
)
responsibilities for this task order reside

with the following
office:



AFLCMC/EZGTP


7851 Arnold
Street


Building Number 3


Tinker
AFB,
Oklahoma 73145
-
9147


DSN 336
-
3868 (COMM 405
-
736
-
3868)


The C
ontractor will be notified by letter
at time of
award of the Primary and Alternate
COR
s assigned to
this task order.


9.0

C
ONTINUATION OF ESSENTIAL SERVICES DURING CRISIS:


Mandatory Provision, Performance of Services During Crisis Declared by the National Command
Authority or Overseas Combatant Command. In a state of an emergency, if the Government deems it
necessary, the
C
ontractor
sha
ll
provide all services necessary to e
nsure mission accomplishment.
Services may be required to support an activation or exercise of contingency plans outside the normal
duty hours
.



IAW
DFARS 252.237
-
7023
,

this requirement is not considered mission essential



10
.0

PHASE IN/PHASE OUT
TRANSI
TION
PLAN:


To ensure a smooth changeover from a current Contractor to a new Contractor,
a thirty (30) calendar day

phase in period is required. The Contractor shall ensure Tinker IDM can be supported with minimal
impact to cost, schedule and performance during phase in and phase out transition. Contractor shall
provide all equipment or software acquired, developed,
or licensed to facilitate processes or meet
production requirements to the Government at contract termination or completion, to include the
contractor
-
hosted secure off
-
base server for E
-
3 FMS customers. All software developed for this
contract shall beco
me the property of the Government; this includes source code for all systems, scripts,
tools, etc., developed for this contract effort must be provided unencumbered at contract completion or
within thirty (30) workdays after receipt of request from the Gov
ernment.


The Contractor shall be
cooperative to ensure a smooth changeover is accomplished during the phase
-
in and phase
-
out periods.


Contractor Phase In:

The Contractor shall provide a Phase
-
in transition plan within five (5) calendar
days of contr
act award. The Contractor shall ensure the plan includes complete workforce requirements,
including the hiring of personnel, to ensure the requirements of this CET are accomplished. The
Contractor shall execute a transparent phase
-
in with no disruption t
o Tinker IDM support. During the
phase
-
in transition period, the Contractor shall observe work being accomplished by the incumbent
contractor, on a non
-
interference basis, to familiarize all Contractor personnel with workflow, to include
work in progress,

reporting, priorities, forms, documents, scheduling, storage, safety, security, and
quality control procedures.
The Contractor shall obtain security clearance(s) for Common Access
Card(s) (CAC) or Contractor badge(s) for the newly hired employee(s). The

Contractor shall ensure that
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all training requirements for the newly hired employee(s) are completed.


Contractor Phase
-
out: The Contractor shall provide a Phase
-
out transition plan to ensure that the
applications can be supported with minimal impact to c
ost, schedule and performance for a transition in
the event the work does not stay with the incumbent during phase in and phase out transition. During
the 30 calendar day phase
-
out period, the incumbent Contractor shall be fully responsible for all work
p
erformed under this CET. The incumbent Contractor shall cooperate fully to permit an orderly
changeover of workload. The incumbent Contractor shall allow the new Contractor and government
personnel access on a non
-
interference basis, to observe the day
-
t
o
-
day operations and to become
familiar with the work requirements and procedures. All production and process documentation used in
the execution of this contract shall be provided and briefed to the Government during this period.
During the
30 calendar
day transition
period the incumbent contractor shall provide the assistance and
support required to ensure the orderly transition of all support, and transitional planning necessary to
commence uninterrupted transition to the follow
-
on contractor.


All sof
tware developed for this contract shall become the property of the Government; this includes
source code for all systems, scripts, tools, etc. and must be provided unencumbered at contract
completion or within thirty (30) workdays after receipt of request
from the Government.



CDRL A081 Management Plan (DI
-
MGMT
-
80004
A
/T)



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37

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ATTACHMENT
I
--

CONTRACT

DATA REQUIREMENTS LISTS
(CDRLs)




DESIGN AND ENGINEERING SUPPORT
PROGRAM (
DESP)


CONTRACTUAL ENGINEERING TASK (CET)



ORGANIC TECHNICAL ORDER SUSTAINMNET


12
March 2013







Prepared by:


AFLCMC/EZGTP

Darlene Garrison

7851 Arnold St, Ste 205,

Tinker AFB OK 73145
-
9147

405
-
736
-
3868

Darlene.garrison@tinker.af.mil





BLOCKS 9: DISTRIBUTION STATEMENT “D”
Distribution authorized to Depar
tment of
Defense (DoD) an
d DoD C
ontractors for administrative or operational use determined 23 July 1991.
Other requests for a copy of this document shall be referred to the BLK 6 Requiring Office on the DD
Form 1423 that governs this submittal.


WARNING: This document
contains technical data whose export is restricted by the Arms Export
Control Act (Title 22, U.S.C., Sec 2751 et seq.) or Executive Order 12470. Violations of these export
laws are subject to severe criminal penalties.


The above Distribution Statement an
d Warning Notice shall be displayed or affixed to the data in a
conspicuous position.



Page
38

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39






ATTACHMENT II
--

UNFUNDED
OPTIONAL

TASKING







DESIGN AND ENGINEERING SUPPORT PROGRAM (DESP)


CONTRACTUAL ENGINEERING TASK (CET)



ORGANIC TECHNICAL ORDER SUSTAINMEN
T


12 March 2013










Prepared by:


AFLCMC/EZGTP

Darlene Garrison

7851 Arnold St, Ste 205,

Tinker AFB OK 73145
-
9147

405
-
736
-
3868

Darlene.garrison@tinker.af.mil




Page
39

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The following
Options may be exercised
as additional funding is made available and at the

written
direction of the Government Contracting Officer:


Option Year 1


Extend Support for an additional 12 months (Unfunded)


The Contractor shall provide the support delineated in CET Sections 1.0 through
10
.0 for one additional
year after completion

of basic.


Option Tasks


Basic and Option Year 1

(Unfunded)


a.


The Contractor shall provide the support delineated in CET Sections 1.0 through
10
.0 for
KC
-
135
FMS including France, Turkey, Chile, and Singapore.

b.


The Contractor shall provide the support

delineated in CET Sections 1.0 through
10
.0 for
E
-
3 FMS
including Royal Saudi Air Force (RSAF), North Atlantic Trade Organization (NATO), FRANCE,
and United Kingdom (UK).