Good Governance by Sri Ramakrishan Rao - CIPS

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6 Νοε 2013 (πριν από 3 χρόνια και 11 μήνες)

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GOOD GOVERNANCE

By

K Ramakrishna
Rao
, IAS

Director General

Agenda


Context of Governance


State of Affairs


Whys & How's


Areas of CGG’s work


The ray of hope…


Leadership Code


The First 90 Days



What the Government Spends ?


(Rs in
crores
)



Sector

1999
-
00

2012
-
13

Rural Development

8552

73221

Elementary Education

2852

45969

Health & Family Welfare

4182

27127

Women & Child
Development

1250

18500

Water & Sanitation

1310

14005

Transfer of funds* from Centre to
States in 2012
-
13



* Does not include subsidies on food, kerosene, and
fertilisers
, and loans
through postal savings


Source

Amount

(in 000
crore

Rs)

Finance Commission

366

Planning Commission
122

Centrally Sponsored
Schemes

179

Total

667

Performance Outcomes….?

India’s Governance Indicators

A

Good

Country

with

Bad

Governance!


India

is

a

free

country

but

the

framework

of

governance

is

still

colonial
.

Isolation

of

ruling

elite

from

ordinary

people

and

improper

implementation

of

laws

are

both

symptoms

and

reasons

of

bad

governance

in

India



Half

or

less

than

half

on

majority

of

the

6

indicators

of

governance


% living below $1.25 a day
0
10
20
30
40
50
60
70
80
90
1981
1984
1987
1990
1993
1996
1999
2002
2005
2009
China
India
Extent of Poverty

8

Public Expenditure on Health as %
of GDP in 2005

8

0
2
4
6
8
Cuba
Japan
Brazil
Malaysia
China
Sri Lanka
Bangladesh
Pakistan
India
MDG indicators for India and other
countries in Asia



India


B’desh


Myanmar


Vietnam


Bhuta
n


Infant

Mortality

Rate

1990

84

103

84

39

91

2009

50

41

55

20

52

Underweight

children

under

5

43

41

30

20

14

Immunized

against

measles

71

89

87

97

98

Rural

population

with

adequate

sanitation

31

53

81

75

65

Attendance

ratio

of

girls

to

boys

in

secondary

school

(net)

(
%
)

83

116

94

93

107

10

10

10

Public Services by regions e.g.
Immunization Coverage

11

11

11

Sanitation Crisis

1.2 billion people practise open defecation,
83 per cent of whom live in 13 countries
Rest of world, 205
India, 665
Indonesia, 66
Ethiopia, 52
Pakistan, 50
China, 37
Nigeria, 29
Brazil, 18
Bangladesh, 18
Sudan, 14
Nepal, 14
Niger, 11
Viet Nam, 10
Mozambique, 10
Rest of world, 205
In millions of people
12

12

Use of domestic toilets








Per cent households
< 10
10 - 19
20 - 29
30 & above
13

Our Census, Our Future

2001

2011

Child Sex Ratio in Age Group
0
-
6 [Census
2001 and 2011 (p
)]

India: 927

India: 914

14

Social Sector Expenditure

Disconnect bet. Expenditure and
Outcomes in Social Sector



Inadequate expenditure on social sector



No political / administrative accountability



Poor reporting mechanisms



High absenteeism



Lack of Devolution



Ex
-
ante expenditure



Changing centre
-
state fiscal relations



Archaic procedures



Indifferent and bureaucracy, short tenure

Poor Governance


Despite Admirable Institutions…..


Election Commission


Supreme Court


Finance Commission


Comptroller & Auditor General (CAG)


Union Public Service Commission


Civil Services?


Independently competent but collective performance
needs scaling up



17

Public perception of Administration


Distant and Elitist


Wields enormous clout


Needs to be mollified for eliciting benefits


Low on commitment esp. towards pro
-
poor


Weak on development delivery


High on personal aggrandizement


Low on ethics


Corrupt


Hand in glove with Politicians


Misuse of power


What can be done?


Stepping up Civil Service Reform


Why ?


A good civil service is necessary but not sufficient
for good governance; a bad civil service is
sufficient but not necessary for bad governance



Public Sector Reform for better service
delivery



Improve Outcome Monitoring


Information Flow


Transparency in processes for Anti
-
Corruption


Decentralisation
, Devolution & Delegation


Ethical Administration


Rights based Development

Good Governance

Centre for Good Governance

Centre for Good Governance


Established

in 2001
to guide, coordinate
and manage
implementation of
Governance Reforms
Programme

in
Andhra Pradesh


Vision
:
To be a
world class
institution to guide
governance reforms





Key
interventions

Policy
Reviews /
Formulations

Assessments
and
Evaluations

Capacity
building

Consultancy
and Advisory
support

Nodal agency

E
-
Governanc
e solutions
provider


Policy Review/Formulation


Consulting/Research and
Advisory Services


Technical Support for e
-
Governance and Change
Management


Capacity Building


Monitoring, evaluation, and
impact assessment



Key Activities


Governance reforms


e
-
Governance
Reforms


Government Process Re
-
engineering


Organization Development


Accountability and
transparency in Government


Innovations in government


Public Service Delivery


Performance management









Core Functional
Areas

Interventional Strategies

Knowledge
Generation &
Management







Information
Technology


Support Knowledge Management on
Good Practices in Governance


Document innovations


Pilot initiatives


Monitoring & Evaluation


Impact Assessment


Capacity Building



Support & Handhold Government
Process Re
-
engineering


State and
National level

Policy
Reviews /
Formulations




Report on steps to Ensure Effective
Administration at State Level
-
2nd
Administrative Reforms Commission


National Training Policy


National
Capability Building
Framework


Formulation of State Right to Public
Services Policy, 2012


Rent Control Law, Govt. of Jharkhand


Property Rights Legislation, GoAP


Legislation on Public
Participation


Legislation on Public
Disclosure


Procurement Policy for
AYUSH


State Disaster Management Policy

Assessments/Evaluations


State of Governance Report


State of Civil Services Survey
2010


National eGovernance Awards
evaluation


Evaluation of community
participation procedures in
RAY


Strategic assessment of health
sector for World Bank



ICT Vision /

Road Maps

Software

Development

Project Management

Unit (PMU)

Capacity Building

e
-
Governance

Government Process

Re
-
Engineering

Technology

Consultancy

eGovernance


focus areas

E
-
Governance Solution Provider


Online

Recruitment

Processing

System


Electronic

Payment

&

Application

System

of

Scholarship


Students

Welfare

Health

Information

Tracking

System
-
(SWHITS)


Online

Grievance

Redressal

System(OGRTS)


Housing

Online

Monitoring

and

E
-
Governance

System

(HOMES)


E
-
PASS



Electronic

Payment

and

Application

System

of

Scholarships


AP

Legislative

Assembly


RTI



Online

Certificate

Course


Some E
-
Governance initiatives

1


Electronic


Payment & Application
System of Scholarships (
ePASS
)

Online

Post

Matric

Scholarships

disbursements

through

ePass

application

is

one

of

the

important

welfare

measures

of

the

Government

of

AP

which

is

aimed

at

the

educational

upliftment

of

students

Below

poverty

line

(BPL),

initiated

by

the

Department

of

Social

Welfare
.


2

Online Recruitment Processing System
(ORPS)

Online

Recruitment

Processing

System

(ORPS),

is

a

first

of
-
its
-
kind,

software

system

for

Government

recruitment

in

India,

that

has

transformed

the

processing

of

applications

by

Andhra

Pradesh

Public

Service

Commission

(APPSC),

the

nodal

agency

of

the

Government

of

Andhra

Pradesh

(
GoAP
)

for

public

service

recruitments
.

3

Municipal e
-
Governance

(Double Entry Accrual based Accounting System)

Municipal

e
-
Governance”

is

a

web

based

application

with

‘Double

Entry

Accrual

Accounting

system”

as

core

module
.

The

package

is

comprehensive

and

consists

of

e
-
modules

on

Double

Entry

Accrual

Accounting

system,

Fixed

assets

and

Budget

monitoring

which

are

integrated

with

each

other

enabling

a

seamless

data

flow
.

.

4

e
-
Human Resource Management
System (e
-
HRMS)

Human

Resource

Management

System

(e
-
HRMS)

is

the

IT

enablement

of

HRM

and

payroll

functions
.

This

application

has

all

services

that

enable

to

track

innumerable

data

of

employees

from

personal

profile,

employment

history,

and

employee

benefits

to

payroll

records
.

Electronic

generation

of

service

records

as

well

as

pay

bills

is

enabled
.

Employees

can

access

self
-
information

required

like

Pay

slips

for

the

selected

period,

leave

particulars,

etc

5

Online Grievance Redress Tracking
System (OGRTS)

Online

Grievance

Redress

Tracking

System

(OGRTS)

is

a

web

based

application,

intended

for

redressal

of

citizen

grievances
.

Citizen

can

register

a

complaint

online

and

the

concerned

officer

of

the

specified

department

can

view

the

issue

and

resolve

it

on

priority
.

Provision

is

also

made

to

update

compliant

status

after

redress

by

concerned

officer

and

the

status

can

be

viewed

by

the

citizen
.


6

Online Legal Case Management System
(OLCMS)


It

is

a

web

based

application

for

tracking

and

monitoring

the

court

cases
.

It

creates

Knowledge

Bank

(database)

of

legal

cases

of

the

departments

and

helps

in

effective

monitoring

and

periodical

review

of

the

cases

pending

in

Courts
.

A

dashboard

report

will

be

displayed

immediately

after

login

by

the

Government

officer
.


Key Clients


Government of Andhra Pradesh and other State Governments


2nd Administrative Reforms Commission


Central and State Information Commissions


Govt. of India


Cabinet Secretariat


Min. of
Panchayati

Raj


Ministry of Rural Development


Department of Administrative Reforms and Public Grievances


Department of personnel and Training


Department of Information Technology


Ministry of Housing and Urban Poverty Alleviation


International agencies


World Bank


DfID


UNDP


International
Labour

Organization


The ray of hope……


Tools of Transparency and Accountability in place


The 73
rd

and 74
th

Constitutional Amendment Acts


Right to Information, MNREGS, NRLM, NULM


Social Audits, Public Expenditure Tracking, Gender and Child
Budgeting


UID to identify beneficiaries


Electoral Reforms


Legal and Judicial Activism


National e
-
Governance
Programme


Civil Service Reforms


Performance Management


Thank you


First 90 days

1.
Match Strategy to Situation


Start up : build up systems


Turnaround: quick analysis and action


Sustain success: fix small problems ; no complacency


2.
Secure early wins


Act but after thinking carefully


Be a team player


Show execution ability


get your hands dirty

First 90 days

3.
Negotiate for success with the boss


Five conversations


Situation, expectation, style, resources, personal development


4.
Build your team


Assess your team


have a list of criterion for assessment


Have a reward system


recognition, training, posting, job content


Build coalitions and support systems


5.
Have balance


Life work balance


Hobbies, interests, friends


Reaction to setbacks




Q & A



ramakrishnarao@gmail.com