FCCS Union Leadership Briefing

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U.S. Department of Labor

OFCCP

FCCS Union Leadership Briefing


For Department of Labor Use Only

March 1, 2012

U.S. Department of Labor

2

Agenda


FCCS Program Review


Deployment Timeline


Communications & Outreach


Training & Support


FCCS Demonstration Slides

U.S. Department of Labor

3

FCCS Program Review


What is FCCS

FCCS will support Compliance Officers and other OFCCP Employee and
Management staff.


FCCS will be a cloud
-
based solution providing electronic case, document, and
records management as well as automated workflows and enhanced reporting
functionality.


FCCS will be a web
-
based system so it will be accessible anytime, anywhere
there is Internet connectivity to support telework.


FCCS is planned to be operational in the fall of 2012.


The current application is unable to fulfill OFCCP’s business mission needs.
FCCS is designed to do so.


The FCCS Integrated Project Team, at the National Office, is leading the
planning and implementation efforts by working with OFCCP management,
Regional Offices, and Employee stakeholders. The FCCS System Integrator is
currently designing the platform, and will integrate, operate, administer, and
maintain the solution.

OFCCP will be modernizing its IT environment with FCCS

Where?

Who?

What?

When?

How?

Why?

U.S. Department of Labor

4

FCCS Program Review


FCCS Functional Components

* Deployment 1 will provide OFCCP the core functionality required to perform comprehensive and integrated case, document, rec
ord
s,
reporting, and work
-
flow management activities.

Functional Comparison between OFIS and FCCS

U.S. Department of Labor

5

FCCS Program Review


FCCS Key Enhancements (??maybe changes??)


Case, Document, and Records Management

Instead of ...


Manually creating, printing, mailing, filing, storing
and searching for hard
-
copy case file
documentation…


Be able to capture, create, share, send, file, store
and search for case file documentation electronically
with FCCS

OFCCP will …


Search

Instead of ...

OFCCP will ...


Having hard
-
copy case file information located throughout the
various offices nationwide…


Centrally capture, store, and retain mission
-
critical data and
case file information electronically and grow its knowledge
management capabilities and transparency with FCCS


U.S. Department of Labor

6

FCCS Program Review


FCCS Key Enhancements (continued)


Business Rules and Automated Workflow

Business Intelligence and Reporting

Instead of ...


Using varied external systems and databases using varied
business processes and ad hoc workflow…


Use configured business processes with automated
workflows to alert the next person of the next task and
ensures everyone involved in a process has access to the
same information

OFCCP will...

Instead of having...


Limited reporting ability with OFIS…


Comprehensive reporting capability using real
-
time data
with FCCS

OFCCP will have...

U.S. Department of Labor

7

Deployment Timeline

May

Jun

Jul

Aug

Nov


Dec

Jan 2012

Feb

Mar

Apr

Sep

Planning & Requirements (P&R) Phase

Design Phase

Oct

Nov

Dec

Development & Test (D&T) Phase

Implementation Phase

System

Live

FCCS Training

for OFCCP Staff

Functional Working Groups

(FWGs)

Project Phases

Major Milestones

OFCCP and Development Team Key Activities

P&R
Phase


Review

Design

Phase

Review

D&T

Phase

Review

Regional

Visits

Regions 1
-
6

Live

User

Acceptance

Testing

Full
Deployment

11/13/12

National
Office

Live

Today

Data Cleansing

Data

Migration

U.S. Department of Labor

8

Communications & Outreach


OFCCP Intranet Site


FCCS program information is posted on OFCCP’s internal website or Intranet. In addition to
general program information, all FCCS Newsletters are posted for OFCCP staff review.



Newsletters


Newsletters about the FCCS program are provided to all OFCCP staff on a monthly basis. So far,
there have been five issues distributed: Issue #1 (10/03/11), Issue #2 (11/28/11), Issue #3
(12/28/11), Issue #4 (1/31/12), Issue #5 (2/29/12).



Collateral


FCCS collateral was provided to all OFCCP managers who attended OFCCP’s annual manager’s
conference 8/6/11.



Mailbox


An electronic mailbox was established 7/25/11 to capture and respond to OFCCP staff questions,
comments, or concerns about FCCS. This allows open, two
-
way communication between FCCS
program and OFCCP staff.


U.S. Department of Labor

9

Communications & Outreach


Functional Working Groups
(December 2010


January 2012)


OFCCP national and regional office staff participated in Functional Working Groups (FWGs) for
FCCS. These FWGs conducted multiple sessions to capture OFCCP business processes,
workflows, business rules and reporting requirements.



Regional Visits
(February 2012)


More than 350 OFCCP regional staff participated in Regional Visits by the FCCS Integrated
Project Team (IPT). The IPT visited OFCCP’s six regional offices and reviewed, discussed, and
validated previously documented system requirements.


The Regional Visits included a one
-
half day session to provide a demonstration of the FCCS
tools and a second full day session to review, discuss, and validate OFCCP business processes,
workflows, and business rules as well as to capture any staff concerns or issues.



User Acceptance Testing
(June


July of 2012)


OFCCP staff will be invited to participate and attend what is called User Acceptance Testing
(UAT). UAT is where OFCCP staff will “test” the functionality of their new technology environment
and is an opportunity for OFCCP staff testers to provide their feedback. Any OFCCP staff
attending UAT will be provided test scripts and will be coached through the UAT process.


U.S. Department of Labor

10

Training & Support


Pre
-
Release Training for OFCCP


Full Day, on
-
site training with staff


Hands
-
on training with computers and live access to the pre
-
production system


Distribution of User Manuals, System Manuals, and Training Materials prior to full day training




Post
-
Release Support for OFCCP


A Help Desk will be established to aide and support OFCCP staff 6:00 a.m.


10:00 p.m. ET with
any FCCS questions or issues.


On
-
site SME users available for hands
-
on questions.


U.S. Department of Labor

11

Training & Support


Pre
-
Release Training Schedule

OFCCP


Office, Staff, and Conference Facility
Data as of February 2011

Staff Training Planning Data

Legend:

Staff
-
D: Staff Drive Locally

Staff
-
F: Staff Fly

Trainer/s: Drive or Fly


Conference Room Logistics Training
Plan Data

Legend:

Hotel: Hotel Conference Facility

Central Hotel: Hotel Conference

Facility located centrally

between Offices


Training Schedule Draft

National Office

NO


Week 1

9/17/12


9/21/12

# of
Offices

Equal
Opportunity
Specialists

RDs, DDs,
ADDS, etc.

Other
EOAs

Total
Staff

Total Staff
to be
Trained

Miles to
Training
Facility

Travel
Costs

Facility
Costs

Facility

Trainer 1

Trainer 2

Trainer 3

Trainer 4

Wk1

Front Office

1

0

0

10

10

NA

NO

Mon

Mon

Mon

Mon

Wk1

Division of Program Operations

1

13

4

11

28

NA

NO

Tue

Tue

Tue

Wk1

Division of Management and
Administrative Programs

1

0

0

25

25

NA

NO

Wed

Wed

Wed

Wed

Wk1

Division of Policy, Planning and
Program Development

1

14

3

7

24

NA

NO

Thu

Thu

Thu

Thu

Wk1

Division of Statistical Analysis

1

0

0

6

6

NA

NO

Tue

Total

5

27

7

59

93

Midwest Region

MW


Wave 1

10/8/12


10/16/12 Week 1 & 2

# of
Offices

Equal
Opportunity
Specialists

RDs, DDs,
ADDS, etc.

Other
EOAs

Total
Staff

Travel
(Staff or
Trainers)

Miles to
Training
Facility

Travel
Costs

Facility
Costs

Facility

Trainer 1

Trainer 2

Trainer 3

Trainer 4

Wk2

Chicago Regional Office

1

18

2

25

45

Trainers

NA

RO

10/8
-
10/10

Wk2

Chicago District Office

1

12

1

4

17

Staff
-
D

RO

Wk1

Grand Rapids Area Office

1

2

0

0

2

Staff
-
D

RO

10/9

Wk1

Milwaukee District Office

1

7

0

2

9

Trainer

NA

RO

10/11

Wk1

Minneapolis Area Office

1

10

0

1

11

Staff
-
D

Hotel

10/11

Wk2

Indianapolis District Office

1

8

2

1

11

Staff
-
D

Central
Hotel

10/8

Wk2

Columbus District Office

1

6

2

1

9

Wk2

Detroit District Office

1

13

2

2

17

Trainers

NA

Hotel

10/10

Wk2

Omaha District Office

1

8

0

0

8

Staff
-
D

KC DO

10/15
-
10/16

Wk2

Kansas City District Office

1

8

1

1

10

Trainers

NA

Wk2

St. Louis District Office

1

7

0

1

8

Staff
-
D

Total

11

99

10

38

147

U.S. Department of Labor

12

Training & Support


Pre
-
Release Training Schedule (continued)

OFCCP


Office, Staff, and Conference Facility
Data as of February 2011

Staff Training Planning Data

Legend:

Staff
-
D: Staff Drive Locally

Staff
-
F: Staff Fly

Trainer/s: Drive or Fly


Conference Room Logistics Training
Plan Data

Legend:

Hotel: Hotel Conference Facility

Central Hotel: Hotel Conference

Facility located centrally

between Offices


Training Schedule Draft

Northeast Region

Wave 1


Week 2

10/15/12


10/19/12

# of
Offices

Equal
Opportunity
Specialists

RDs, DDs,
ADDS, etc.

Other
EOAs

Total
Staff

Total Staff
to be
Trained

Miles to
Training
Facility

Travel
Costs

Facility
Costs

Facility

Trainer 1

Trainer 2

Trainer 3

Trainer 4

Wk1

New York Regional Office

1

5

1

7

13

Trainers

NA

RO
831C/D

10/15

10/15

Wk1

New York District Office

1

11

3

2

16

Staff
-
D

RO
831C/D

10/16

10/16

Wk2

Mountainside District Office

1

8

3

3

14

Staff
-
D

RO
831C/D

10/17

10/17

Wk1

Boston District Office

1

15

3

2

20

Staff
-
D

Central
Hotel

10/18

10/18

Wk1

Hartford District Office

1

10

2

12

Staff
-
D

10/19

10/19

Wk2

Buffalo Area Office

1

8

2

1

11

Trainer

NA

Hotel

10/12

Wk2

Caribbean Field Station

1

3

3

Staff
-
F

Attend 10/15 NY RO Event

Total

7

60

14

15

89

Southeast Region

Wave 2


Week 1 & 2

10/22/12


11/02/12

# of
Offices

Equal
Opportunity
Specialists

RDs, DDs,
ADDS, etc.

Other
EOAs

Total
Staff

Travel
(Staff or
Trainers)

Miles to
Training
Facility

Travel
Costs

Facility
Costs

Facility

Trainer 1

Trainer 2

Trainer 3

Trainer 4

Wk1

Regional Office

1

7

2

4

13

Trainers

NA

RO

Mon, Tue

10/22
-
10/23

Wk1

Atlanta District Office

1

20

3

3

26

Staff
-
D

RO

Wk1

Birmingham District Office

1

8

2

2

12

Staff
-
D

RO

10/24

10/24

Wk1

Jackson Area Office

1

6

1

1

8

Trainer

NA

Hotel

11/2

Wk1

Charlotte Office

1

6

2

1

9

Staff
-
D

RO

10/24

10/24

Wk1

Columbia Area Office

1

7

1

1

9

Staff
-
D

RO

10/25

10/25

Wk2

Raleigh Area Office

1

6

1

1

8

Trainers

NA

Hotel

10/31

Wk2

Nashville District Office

1

8

2

2

12

Staff
-
D

RO

10/25

10/25

Wk2

Memphis Area Office

1

5

1

1

7

Trainer

NA

Hotel

10/31

Wk2

Louisville Area Office

1

6

1

1

8

Trainers

Hotel

10/31

Wk2

Orlando District Office

1

9

3

2

14

Staff
-
D

Central
Hotel

10/29

Wk2

Jacksonville Area Office

1

6

1

1

8

Staff
-
D

Wk2

Miami Area Office

1

6

1

1

8

Trainer

NA

10/31

Total

13

100

21

21

142

U.S. Department of Labor

13

Training & Support


Pre
-
Release Training Schedule (continued)

OFCCP


Office, Staff, and Conference Facility
Data as of February 2011

Staff Training Planning Data

Legend:

Staff
-
D: Staff Drive Locally

Staff
-
F: Staff Fly

Trainer/s: Drive or Fly


Conference Room Logistics Training Plan
Data

Legend:

Hotel: Hotel Conference Facility

Central Hotel: Hotel Conference

Facility located centrally

between Offices


Training Schedule Draft

MidAtlantic

Region

Wave 2


Week 1 & 2

10/22/12


10/29/12

# of
Offices

Equal
Opportunity
Specialists

RDs, DDs,
ADDS, etc.

Other
EOAs

Total
Staff

Total Staff
to be
Trained

Miles to
Training
Facility

Travel
Costs

Facility
Costs

Facility

Trainer 1

Trainer 2

Trainer 3

Trainer 4

Wk1

Philadelphia Regional Office

1

8

2

7

17

Trainers

NA

RO

10/22

10/22

Wk2

Philadelphia District Office

1

10

3

1

14

Staff
-
D

RO

10/23

10/23

Wk2

Baltimore District Office

1

14

3

2

19

Staff
-
D

NO

10/24

10/24

Wk2

Pittsburgh District Office

1

10

2

1

13

Trainers

NA

Hotel

10/26

10/26

Wk2

Richmond District Office

1

13

3

3

19

Trainers

NA

Hotel

10/29

10/29

Total

5

55

13

14

82

SWARM Region

Wave 3


Week 1 & 2

11/05/12


11/14/12

# of
Offices

Equal
Opportunity
Specialists

RDs, DDs,
ADDS, etc.

Other
EOAs

Total
Staff

Total Staff
to be
Trained

Miles to
Training
Facility

Travel
Costs

Facility
Costs

Facility

Trainer 1

Trainer 2

Trainer 3

Trainer 4

Wk1

Dallas Regional Office

1

5

2

10

17

Trainers

NA

RO

11/5

11/5

Wk1

Dallas District Office

1

13

2

1

16

Staff
-
D

RO

11/6

11/6

Wk1

Houston District Office

1

12

3

3

18

Staff
-
D

Central
Hotel

11/8

11/8

Wk1

San Antonio District Office

1

9

2

0

11

Staff
-
D

11/9

11/9

Wk1

New Orleans District Office

1

7

1

1

9

Trainer

NA

Hotel

11/14

Wk1

Albuquerque Area Office

1

1

0

0

1

Webinar 11/5 RO Event

Webinar

Wk1

Denver District Office

1

13

3

3

19

Trainers

NA

Hotel

11/12

11/12

Total

7

60

13

18

91

Pacific Region

Wave 3


Week 1 & 2

11/05/12


11/14/12

# of
Offices

Equal
Opportunity
Specialists

RDs, DDs,
ADDS, etc.

Other
EOAs

Total
Staff

Total Staff
to be
Trained

Miles to
Training
Facility

Travel
Costs

Facility
Costs

Facility

Trainer 1

Trainer 2

Trainer 3

Trainer 4

Wk2

San Francisco Regional Office

1

9

2

9

20

Trainers

NA

RO

11/5

11/5

Wk2

Great San Francisco Bay District Office

1

8

1

1

10

Staff
-
D

RO

11/6

11/6

Wk2

San Jose District Office

1

9

2

1

12

Staff
-
D

RO

11/6

11/6

Wk2

Honolulu Area Office

1

7

1

1

9

Trainer

NA

Hotel

11/14

Wk2

San Diego District Office

1

11

2

1

14

Staff
-
D

Central
Hotel

11/9

11/9

Wk2

Orange Area Office

1

7

1

1

9

Staff
-
D

11/9

11/9

Wk2

Los Angeles District Office

1

13

2

1

16

Trainers

NA

Hotel

11/8

11/8

Wk2

Phoenix Area Office

1

7

2

1

10

Trainer

NA

Hotel

11/14

Wk1

Seattle District Office

1

12

2

1

15

Staff
-
D

Central
Hotel

11/12

11/12

Wk2

Portland Area Office

1

6

0

1

7

Staff
-
D

11/12

11/12

Total

10

89

15

18

122

Grand Total

58

493

91

182

766

U.S. Department of Labor

14

FCCS Demonstration Slides

U.S. Department of Labor

15

FCCS Demonstration Slides

U.S. Department of Labor

16

FCCS Demonstration Slides